Plusnet Outage Report in Ruthin, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ruthin, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruthin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Plusnet
Plusnet is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ruthin, Denbighshire, Wales
The most recent Plusnet outage reports came from the following cities: Holywell.
| City | Problem Type | Report Time |
|---|---|---|
 Holywell |
Internet | |
| Queensferry |
||
| Mold |
Wi-fi | |
| Ruthin |
TV | |
| Mold |
Internet | |
| Mold |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ruthin, Wales
Latest outage, problems and issue reports in Ruthin and nearby locations:
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reg morris
(@gold123win) reported
from
Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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Barrie Fairhurst
(@Baz_Fairhurst) reported
from
Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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Mark Robinson
(@MarkRob23807011) reported
from
Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
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TheMiniTour 💙
(@theminitour) reported
from
Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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reg morris
(@gold123win) reported
from
Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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steven white
(@thatboygwyn) reported
from
Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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chris brown
(@ceepeebee) reported
@plusnethelp @Plusnet hi - have you got any info on outages in York? Our broadband went down at half five and is showing no sign of coming back.
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Matt
(@mattscotty_) reported
@Plusnet hi there, please may I check the current wait time for technical support? I’ve been on hold for 20 mins so far
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Carlie
(@carlie100) reported
@Plusnet I just want to say what an awful experience I had with one of your advisors yesterday. It’s bad enough I had to call and notify the death of my husband but there was no compassion or common sense. Never will I go with plusnet again!
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Laura Denning
(@laura_denning) reported
@Plusnet So not even the Twitter bot responds now. What is it about @Plusnet that it hates its customers and makes it customers hate it? Humans solve problems, @Plusnet creates them
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Jamie Ricketts
(@JRickettsPhoto) reported
@Plusnet Hello @Plusnet. I’m having awful trouble with your internet ever since we had it 2 months ago. Today especially it has been on and off all day and I am trying to work from home. We are averaging around 6mb download and 1mb upload. These are not the speeds I paid for. Please help.
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Em💐
(@fruitlvrxxx) reported
Cancel culture is real and I’m taking plusnet down for making it not possible to stream a lil drag race
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codemonkey
(@codemon18429317) reported
@Plusnet Dear Plusnet. Can I ask why you are unable to bill me the correct amount for my BB service? Not once in the time since it's been in operation have you charged me the amount we agreed. This month's bill is over by £1.40. Close, but not right.
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💕Elle J 💕#JustSaying
(@ejames500) reported
@Plusnet since we moved to fibre we have had no end of trouble with the Internet dropping. I think its time you send an engineer out now as nothing else seems to work!
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The Thingster
(@ThingyThingster) reported
DEAR PLUSNET, YOU ARE SUPPOSED TO BE GIVING ME WIFI, NOT GIVING ME A RED DOT THAT SPINS AROUND ON MY NETFLIX, REMINDING ME HOW TO COUNT TO 100. I USED TO USE BT: NO ISSUES. NOW I USE PLUSNET: I HAVE LESS BARS AVAILABLE TO ME THAT A PROHIBITION ERA MOSQUE. **** YOU, EMBER
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Tony C
(@onlytonyc) reported
@Plusnet hi we've got no Internet at work and can't seem to access your fault reporting on your site either (using mobile broadband). Is there currently a fault with your service in the Bexleyheath area? Da6