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Plusnet outages and service status in Ruthin, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruthin, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ruthin, Wales

Latest outage, problems and issue reports in Ruthin and nearby locations:

  • davedpg
    David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • Baz_Fairhurst
    Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

  • robin_parker
    Robin Parker (@robin_parker) reported from Argoed, Wales

    Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb

  • thatboygwyn
    steven white (@thatboygwyn) reported from Ruthin, Wales

    @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

  • theminitour
    TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

  • MarkRob23807011
    Mark Robinson (@MarkRob23807011) reported from Rhosllanerchrugog, Wales

    @Plusnet My broadband speed is very slow !!!!

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FPL_PANTHER
    FPL Panther (@FPL_PANTHER) reported

    @Plusnet hi, how do I cancel current contract as can't see a simple way to do it online or stop it renewing as I've 2 months left until 31st July. Thanks

  • Plusnet
    Plusnet (@Plusnet) reported

    @david62u3 Thanks David, I'm sorry to see that it's still a bit up and down. Please can you turn your router off for at least 15 seconds and then back on? Please allow 24 hours for it to settle after that and let me know whether the speed issues continue. Regards, Emily Plusnet Leeds 🌞

  • PhilipMcNulty2
    Philip McNulty (@PhilipMcNulty2) reported

    @Plusnet having waited for you to answer and being told that the porting problem is at your end, I’ve now received a message from you asking me to contact you because we have given you the wrong information. No way am I sitting on the phone again for 30 minutes. Call me.

  • AlanJSlater
    AlanJSlater (@AlanJSlater) reported

    @Plusnet Hello. Sorry to trouble you but something strange has just happened to my account. All messages to my inbox for May 2022 [including those that had been deleted] have just reappeared as new messages in my inbox. What's caused it. Do you know?

  • FinLizzy
    FinLizzy (@FinLizzy) reported

    @Plusnet - plusnet direct debit in my banking app still showing as £35.93 despite arranging monthly payment of £18.95 in March and complaint ref 224545915 and subsequent refunds. PLEASE SORT THIS.

  • SpiceSugarand
    Sugar and Spice (@SpiceSugarand) reported

    @aj44brown I feel your pain Andrew! I’ve been having issues for months, Plusnet just blamed my phone, nothing to do with them at all.

  • Sweetman_S
    Simon Sweetman (@Sweetman_S) reported

    @Plusnet Broadband down at CT93BG. You don’t recognise my account via text and no way to get through on phone

  • bigwows
    The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💚🤍💜🇺🇦 (@bigwows) reported

    @PaulbernalUK @Plusnet If it’s a phone-only contract that shouldn’t affect her ability to choose another ISP/mobile network provider?

  • tigertubs55
    melvin knowles (@tigertubs55) reported

    @Plusnet we have had no mobile service in CM1 2HS area all evening what is going on and when will service be resumed

  • Tonylockkeeper
    Anthony Walker (@Tonylockkeeper) reported

    @Plusnet what do we have to do get our problem resolved with the worst mobile service provider in this country my wife has not been able to use her phone for over 2weeks ofcom complaint coming