Plusnet Outage Report in Ruthin, Denbighshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ruthin, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruthin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Ruthin, Wales
Latest outage, problems and issue reports in Ruthin and nearby locations:
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reg morris (@gold123win) reported from Neston, England
I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?
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reg morris (@gold123win) reported from Neston, England
Just why was my other Family Member attacked with 0.6 Mb+6-10 days wait for 1571 answer service This 1571 trait was the same as myself in #Neston This 0.6 Mb was received by 3 Providers BTGroup Talk Talk PlusNet yet every body else next door received 15Mb I experienced 2.6-2.8 Mb
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Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England
@Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!
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reg morris (@gold123win) reported from Neston, England
@handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS
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reg morris (@gold123win) reported from Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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reg morris (@gold123win) reported from Neston, England
Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr
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TheMiniTour 💙 (@theminitour) reported from Mold, Wales
I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻
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David Edwards (@davedpg) reported from Caerwys, Wales
@davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs
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reg morris (@gold123win) reported from Neston, England
Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr
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Mark Robinson (@MarkRob23807011) reported from Rhosllanerchrugog, Wales
@Plusnet My broadband speed is very slow !!!!
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Robin Parker (@robin_parker) reported from Argoed, Wales
Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??
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steven white (@thatboygwyn) reported from Ruthin, Wales
@Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ronald (@Ronald51961223) reported
@plusnethelp New to Plusnet Broadband. Connected just before Xmas. B/Band slow with streaming services dropping out. Livechat unavailable-been trying for 5 days to get through by telephone. Please contact me. To think that Talktalk customer service(and speed)was better than this!
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Paul H (@69polaris69) reported
@Daniel61546780 @virginmedia @jawaid_mr So why are not other providers doing this? Virgin Greedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS
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Paul H (@69polaris69) reported
@joepg_85 @virginmedia So why are not other providers doing this? #VirginGreedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS
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Ping (@lucasparcus) reported
@Plusnet are your systems down? My internet, phone line and WiFi have all randomly stopped working!? (Yes everything is plugged in)
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Mrs H (@NinjaHippo) reported
@Plusnet @plusnethelp can you please tell me how long I'm waiting for a fix on my broadband now? Had four different diagnosis for it, you sent me a new modem but then an update saying external fault, so I'm still no further on!! Constant dropouts
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David Hartin (@davehartin) reported
@ianlewins I fiddled with my Plusnet settings a few months ago. Separated the 5GHz signal to a different channel for Child 1s games system and left the 2.4GHz for everything else. He's experiencing far fewer cutoffs during the games (which he says is bad) - might be worth a try?
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Saint_Jimmy1980 (@Saint_Jimmy1980) reported
@darth_evanoth @SkyHelpTeam My plusnet is down too, ct6 . Major problem at the exchange it seems!
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Heather Brown (@sheep7410) reported
Amazingly we now have a blue light so the WiFi is back on. No ones been in touch from Plusnet. I haven’t touched the wiring or reset it, yet its come back on. To me it looks like a wholesaler issue not the wiring. I will expect money deducted off the bill for lack of service
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DBA (@YORKSH1RE1) reported
@plusnethelp @Plusnet hey, no one seems to reply these days on you help Twitter account. Have you stopped monitoring it? #Confused
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Paul H (@69polaris69) reported
@virginmedia @jawaid_mr So why are not other providers doing this? Virgin Greedier have been doing this FOR YEARS-so to use lockdown as an excuse is really poor! Walk away like I did-Freview or Freesat is FREE-just buy a #HUMAX box for recording and switch to someone like #plusnet-I have saved THOUSANDS