Plusnet

Plusnet Outage Report in Ruthin, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruthin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ruthin, Denbighshire, Wales 03/22/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ruthin, Wales

Latest outage, problems and issue reports in Ruthin and nearby locations:

  • robin_parker Robin Parker (@robin_parker) reported from Argoed, Wales

    Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • MarkRob23807011 Mark Robinson (@MarkRob23807011) reported from Rhosllanerchrugog, Wales

    @Plusnet My broadband speed is very slow !!!!

  • theminitour TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

  • thatboygwyn steven white (@thatboygwyn) reported from Ruthin, Wales

    @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • gold123win reg morris (@gold123win) reported from Neston, England

    I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • davedpg David Edwards (@davedpg) reported from Caerwys, Wales

    @davedpg: Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported

    @plusnet is becoming really annoying. Keeps disappearing and therefore no WiFi SE25 area. Anyone else having this problem?

  • BenWalker4 Ben Walker (@BenWalker4) reported

    @Plusnet Hello, I spoke with your customer service colleagues by phone and they’re on it. Thanks.

  • MARKBOOTH7 MARK BOOTH (@MARKBOOTH7) reported

    @Plusnet total blackout since 4PM yesterday and was told basically sorry nothing we can do, may be fixed by Tuesday next week? What kind of nonsense is this?

  • blondiesa Blondiesa #DissolveTheUnion #UseTheMandate (@blondiesa) reported

    @Plusnet have tried that before the problem is with the BT boxes repair vans often there population in Kinross increased so BT need to sort out supply & demandwe all know it's not providers lines it's BT hence so many suffering from drop outs across all providers .

  • simonjary Simon Jary (@simonjary) reported

    @Plusnet My wife is in New Zealand and needs to add me as a nominee so I can talk to Plusnet about her service. The 500 number doesn't work, Live Chat is always offline, and I can't find an email address. Please advise me what she can do.

  • dermoreddevil Graham Mcdermott (@dermoreddevil) reported

    If anyone needs broadband and phone do not and I can’t stress this enough use #plusnet.they try and put across in all their ad’s that they have award winning customer service it’s not true my mother 75 been shielding for 14 months being threatened for £13 #plusnet hang your heads

  • CsabaBarody Csaba Barody (@CsabaBarody) reported

    @Plusnet hi why do you treat new customers better than existing ones

  • Bobbie_Cobra Rob Kober (@Bobbie_Cobra) reported

    @Plusnet Hey Team, Are there any known outages in the CM3 3 area at the moment? Line keeps dropping but the fault reporter and service status pages on the website say they (the websites) are down for maintenance so cannot check (or report).

  • Penyrheolgerrig Cymru am Byth #FBPE (@Penyrheolgerrig) reported

    @Plusnet I’ve emailed a complaint yesterday. I believe that #PlusNet have overcharged me by £22.30 I.e. they took the phone rental out of my account after I’d left them in early March.

  • DesignSecultd DesignSecurityLtd (@DesignSecultd) reported

    @Plusnet @adelangers If people use private messages you companies tend not to respond. By broadcasting to everyone you actually get your finger out and maybe fix the problem.