Plusnet

Plusnet Outage Report in Ruthin, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruthin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ruthin, Denbighshire, Wales 02/13/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ruthin, Denbighshire, Wales

The most recent Plusnet outage reports came from the following cities: Holywell.

Loading map, please wait...
City Problem Type Report Time
United KingdomHolywell Internet
United KingdomQueensferry E-mail
United KingdomMold Wi-fi
United KingdomRuthin TV
United KingdomMold Internet
United KingdomMold Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ruthin, Wales

Latest outage, problems and issue reports in Ruthin and nearby locations:

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • theminitour TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • MarkRob23807011 Mark Robinson (@MarkRob23807011) reported from Rhosllanerchrugog, Wales

    @Plusnet My broadband speed is very slow !!!!

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet I can’t give you that information because I’ve had to move in with my parents so that I can do my job using their internet, so I don’t have documentation to hand. I’m also dealing with a broken down car at the moment so getting back to my house isn’t practical.

  • DavidJMS David MS (@DavidJMS) reported

    @Plusnet My 88 year old, housebound mother as had her phone and broadband services incorrectly terminated meaning her care alarm is not working. Your agents advised she must wait 14 days to have her service restored. I need to speak with a manager, I am an authorised user.

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @goodgary99 @Plusnet It’s the same with me and I’m in the same area as you. There was a mass internet outage affecting our area on Monday night. My parents are with BT and theirs recovered, but Plusnet hasn’t. Mines been down since that night. Moved in with parents so that I can work.

  • 2ndwitch 2ndwitch (@2ndwitch) reported

    @Plusnet - how do I cancel two mobile SIM cards when I cannot make a phone call, please?

  • AudreyMcRD AudreyMc-RD (@AudreyMcRD) reported

    @Plusnet please provide me a simple email address to submit a document to you in support of an open issue. Your portal rejects my document despite carefully meeting the stated reqs

  • JoJenkins1 Jo Jenkins (@JoJenkins1) reported

    @Plusnet cannot make phone calls etc, therefore cannot call you. Definitely a SIM problem as tried in another phone, help!

  • 2ndwitch 2ndwitch (@2ndwitch) reported

    @Plusnet I have two no longer needed sims. I have no mobile signal and you ONLY option is a phone call. So I want an alternative method.

  • nats_turner nats_martin (@nats_turner) reported

    @Plusnet Morning! I've received an email/text saying I've used 10% of my smartcap this morning but when I login to my account it shows I still have plenty of my allowances left. Can you clarify for me?

  • AmyIsHeRe 🌼 Amy ᴿ ❤️ 🫶🏻 (@AmyIsHeRe) reported

    @Plusnet factory reset firestick as home screen unavailable still thinking it would fix it now won't connect at all!!! go to login into website password etc incorrect after changing it now what to do, WiFi is so bad like what is wrong with it unplugged router stil the same 😒

  • blelelelem chesca (@blelelelem) reported

    @Plusnet how can I send positive feedback for a customer service agent through to a manager? One of your agents has gone above and beyond and I feel they need some recognition! :) office was in Doncaster