Plusnet

Plusnet Outage Report in Ruthin, Denbighshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ruthin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ruthin, Denbighshire, Wales 04/12/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ruthin, Wales

Latest outage, problems and issue reports in Ruthin and nearby locations:

  • thatboygwyn steven white (@thatboygwyn) reported from Ruthin, Wales

    @Plusnet my dad got a sim from you guys a month or so ago but the reception is nonexistent, no 4g or WiFi calling and he’s barely able to use his phone. How do we cancel the contract?

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • theminitour TheMiniTour 💙 (@theminitour) reported from Mold, Wales

    I logged a call about our internet dropping out with @Plusnet at 9am. By lunchtime the @WeAreOpenreach guy had found the fault, stripped and replaced the wires and sockets and solved the issue. Great service from both companies 👍🏻👍🏻👍🏻

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

  • MarkRob23807011 Mark Robinson (@MarkRob23807011) reported from Rhosllanerchrugog, Wales

    @Plusnet My broadband speed is very slow !!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Littlesaintsays Little saint (@Littlesaintsays) reported

    @paulmarkbailey another vote for plusnet - great customer service too

  • Plusnet Plusnet (@Plusnet) reported

    @highwaylass Hello, I'm truly sorry to hear this. Please call our Customer Options team on 0800 432 0200 and my colleague will be happy to help. The team are available; Monday - Friday 08:00 to 20:00, Saturday 09:00 to 19:00 and Sunday 09:00 to 18:00. - Beth, Plusnet Sheffield

  • steventeague16 steven teague (@steventeague16) reported

    @Plusnet Slow speeds via ethernet now disconnections ( 2 just in the last 30 minutes ). the poor line quality cycle is starting over again so please don't say the line is testing fine - had months of this nonsense earlier this year and was resolved after a number of visits. Thanks

  • caulfield_greg GREXX (@caulfield_greg) reported

    @Plusnet I’m now £70 down before Xmas 🙄

  • jasminbrktt Jasmin (@jasminbrktt) reported

    @narfcesca It is unfortunately! The more devices sharing the WiFi the worse it is. Not an expert but worked for Plusnet for a year and this came up a lot. Depending on your provider they should provide boosters to help you get WiFi connection throughout your house so worth speaking to them

  • gfaz81 Gill (@gfaz81) reported

    @Plusnet can you help me please. No one seems to want to answer the phone this morning

  • missmaudieloves Miss Maudie (@missmaudieloves) reported

    @Plusnet Hi, my Broadband has been down for 6 hours. Been told by your diagnostic bot text service it is a Network Issue, can you tell me when it's going to be fixed? I WFH and need my Broadband. Thanks

  • millie464 Helen Millier (@millie464) reported

    @Plusnet Dear Ela, it doesn't resolve the issue or inconvenience though does it!

  • ericlucino1971 Eric Lucino (@ericlucino1971) reported

    @Plusnet Hi there, I have an orange power light and a flashing red B on my PlusOne router, I've tried all the steps proposed when trying to sign in to the router, I've had previous problems with the router that required an engineer visit, and I'm wfh so this is very bad. Help?

  • TheFatHippo57 D. Pecher 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇩🇪 (SNP branch Europe) (@TheFatHippo57) reported

    @Trogdouser @Plusnet 2-4 MB? They must be charging you for making it that slow. Where do you live? Bedrock?