Plusnet Outage Report in Formby, Sefton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Formby, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at Plusnet
Plusnet is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Formby, Sefton, England
The most recent Plusnet outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Formby, England
Latest outage, problems and issue reports in Formby and nearby locations:
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
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James Wilson
(@jwilson_trinem) reported
from
Southport, England
Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet
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Ed Manning
(@Ed_Manning) reported
from
Birkenhead, England
As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END
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Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Nick
(@NickAiello3000) reported
from
Southport, England
@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AlanJSlater
(@AlanJSlater) reported
@Plusnet Hello. Sorry to trouble you (again) but I'm having problems with Plusnet webmail. I cannot send emails. I get a message saying "message sent" but it does not reach the recipient. I still receive messages alright but I can neither reply to them nor send new ones.
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M
(@adilondoner) reported
@Plusnet you cut off a disabled person’s access to the internet for a whole weekend after categorically telling them they wouldn’t be with it service. You should be ******* disgusted with yourselves
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Alex Brown
(@AAAMUSEMENTS) reported
@Plusnet can I ask why you’ve ignored multiple direct messages seeking support? I can’t call you on the telephone so this is my only means of contact. Thanks!
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ChrisThomasLuke
(@Chris_TLT) reported
@Plusnet why does it take so long to fix a problem with you guys? Or is it a rough time? My friends are with you and live 5 minute walk away from me and theirs is fine?
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Maureen Grayson #RejoinEU
(@BagladyM) reported
@npje @TalkTalk They left me without Internet for 13 days!!! Blamed my old router initially and refused to send an engineer. When Open Reach turned up (5 days later), a fault at the exchange was identified. This 'fault' was never rectified! Switched to @Plusnet. Internet restored in 5 seconds!
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Lanky B - Person of Tall ⬆️
(@Pete_Bassist) reported
@DrChrisParry @sky One thing to remember, openreach provide the cabling for all the ADSL connections, sky, BT, Plusnet, everyone, it's openreach that are ****.. I would avoid Sky they ramp up prices..
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ǝǝqspǝǝl 🇬🇧⚛️⚡️💡
(@leedsbee) reported
@dshensmith In the long list of crappy internet service providers virgin trawls the depths alongside the likes of EE, Plusnet & TalkTalk. If you want a service that just works & you also want proper UK based technical support & customer service when it doesn’t then the field is very small.
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Jan, no farmers, no food
(@jhall_m25) reported
@DrChrisParry @sky Plusnet Chris, they're brilliant. I've been with them for years. I never have cause to call them but if I'm sorting out an upgrade or renewing my contract, a real person answers the phone promptly and are very efficient
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yoo hoo
(@frankensteirer) reported
@Plusnet Can you provide WiFi boosters if signal is very poor? Or can you keep a bt disk if switching over ?
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John craig Sinclair
(@JohncraigSincl2) reported
@NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated