Plusnet Outage Report in Southport, Sefton, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
E-mail (8%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Southport, Sefton, England
The most recent Plusnet outage reports came from the following cities: Lytham St Annes and Blackpool.
| City | Problem Type | Report Time |
|---|---|---|
 Lytham St Annes |
Wi-fi | |
| Lytham St Annes |
Wi-fi | |
| Blackpool |
Internet | |
| Southport |
Internet | |
| Southport |
Internet | |
| Southport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
-
Nick
(@NickAiello3000) reported
from
Southport, England
@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿
-
brian McG 🇪🇺⭐⭐
(@br1mcg) reported
from
Saint Annes on the Sea, England
@stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.
-
Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
-
James Wilson
(@jwilson_trinem) reported
from
Southport, England
Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet
-
The Fylde Blackpool
(@vickyfylde) reported
from
South Shore, England
@Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!
-
James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
-
Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
-
Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
-
Martyn Johnson
(@m1maj) reported
from
South Shore, England
@plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?
-
Glen Guest House
(@glenblackpool) reported
from
South Shore, England
Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services
-
Leon C
(@LCord80) reported
from
South Shore, England
@Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? I’ve already DM this morning and had no reply.
-
nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
-
Andy Carr #FBPE #johnsonout
(@grumpy2much) reported
from
Saint Annes on the Sea, England
Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Laura
(@LauraLoo841) reported
@Plusnet how can I speak to someone about my broadband? Not an option to speak to someone. Need help quickly. Keeps dropping out. Need stable and reliable service to be able to work from home. Whole day unable to work successfully
-
Lewis
(@Lewis94795426) reported
@Plusnet @plusnethelp to add insult you have followed up with an even better offer? Of £27.99 per month. I have tried instant message and calling your help desk to be cut off via both routes.
-
marie emmerson
(@mazjackralf) reported
@Plusnet worst customer service ever
-
Kerry Bull
(@KLucyBull) reported
@Plusnet hi, we’re having real problems with connection & working from home really need support. However when I call support an automated message tells me call back tomorrow as you’re too busy to take the call?? What are we suppose to do today without it, we can’t work.
-
Matt Ferguson
(@mattTferguson) reported
@Plusnet Hey, any reason why I'm getting connection refused when trying to connect to your website from within my home network? I can get to it from outside, and a) yes I'm one of your customers, b) it's not DNS and c) I can't even connect to 212.159.9.2:443 via telnet
-
phil white
(@philwhi48630003) reported
@Plusnet Still no reply no chat phones cut you off what a service
-
Steve Porter 💙
(@stevenjonporter) reported
from
Street, England
@Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor
-
Phil Benson
(@jaucourt) reported
@Plusnet you've just cut off my broadband, for no reason. I tried calling you and get told that you can't connect me to a customer service adviser and to ring back tomorrow. I'm so angry with you right now.
-
Keith's Pi Tutorials
(@PiTutorials) reported
@winkleink @MikeBookham @virginmedia Yes, but you could get the new provider in place and then cancel Virgin. I have Plusnet fibre which is FTC and I am getting 35Mb/s, down and 7Mb/s, I have a server backing up to cloud, I’m working from home and kids are home schooling and it’s fine.
-
jonathan oakes
(@jonathanoakes1) reported
@Plusnet internet has been awful last few days and Is now totally off. Can’t get through to you so guess it’s a known issue. Can’t you at least update people.