Plusnet

Plusnet Outage Report in Southport, Sefton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southport, Sefton, England 05/04/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tom_Wilz Tom Wills (@Tom_Wilz) reported

    @Ghostess_Leanne I've been with plusnet for 2.5 years, never been a problem with internet, video calls, streaming HD and UHD tv.. and only £24 👍

  • cfitzy69 Chris Fitzgerald (@cfitzy69) reported

    @Plusnet what is going on with our wifi in SS6. It’s been off for days. Is there an issue that we haven’t been informed of.

  • SianyLouP #HelloMyNameIs Sian 💙 (@SianyLouP) reported

    @bingmstrbreak @Plusnet We’ve had no internet at all for three days now. Only had plusnet for a month and we’ve had nothing but problems 😡😡

  • Vintage_BM the flower decorative (@Vintage_BM) reported

    Absolutely sick and tired of being fobbed off by @Plusnet @bt_uk @MartinSLewis can you help

  • MarkJon80194532 Mark Jones (@MarkJon80194532) reported

    @Plusnet Is there a problem with landlines in L19? When people ring they are getting ring tone for a second then crackles. People ringing me think that there is a problem and hang up

  • jabedrahman31 Jabz (@jabedrahman31) reported

    @Plusnet **** broadband

  • zoezoe24445845 mom x♡x (acc hacked) (@zoezoe24445845) reported

    @Plusnet wifi outages not working phone lines not working webpage not working unable to sort problems with internet

  • dancingrichard Richard Otter (@dancingrichard) reported

    @Plusnet Award winning customer service??? Rubbish. Supposed to be getting installed today by 1pm. Waiting in. Nothing! No contact, no apologies, nothing. Should have gone with Virgin.

  • StevenB48053410 Steven Barrett (@StevenB48053410) reported

    @Plusnet @MoneyTelegraph After 10days Plusnet still cannot retrieve a phone call proving they told me I didn't have to pay cancellation charges. I have a letter from the Head of Customer Services stating same. Plusnet uses threat of debt collection agencies to cover own mistakes.

  • Crystalgmcd1 Crissy (@Crystalgmcd1) reported

    @Plusnet @plusnethelp This is not what I need to discuss. Ask me what the issue is exactly and I'll tell you. I've sent a private message almost 24hrs and no response.