Plusnet

Plusnet Outage Report in Southport, Sefton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southport, Sefton, England 10/10/2025 12:35

October 10: Problems at Plusnet

Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southport, Sefton, England

The most recent Plusnet outage reports came from the following cities: Southport and Blackpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomBlackpool Internet
United KingdomBlackpool Phone
United KingdomSouthport E-mail
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GlintMedia Glint Media (@GlintMedia) reported

    Hi @Plusnet - please could you respond to the DM sent yesterday morning. Have just tried calling again but, despite your website saying support is available from 9am-6pm on Sundays, an automated message says you are closed.

  • Plusnet Plusnet (@Plusnet) reported

    @SouthCroydonlad Hi there, sorry to hear you're experiencing issues with your connection. I can see the connection has been dropping around the same time for the past couple of days. Are you able to DM if anything is happening in or around the property between 6am - 7am? Curtis, Plusnet Sheffield

  • Jessica21755769 Jessica Thompson (@Jessica21755769) reported

    @OpenreachHelp we had total loss of broandband for 12 days from 11th July and are still having intermittent service with @Plusnet advising no updates. I work from home and have spent countless hours trying to resolve this. Sort it out!

  • littlemsgooner Hazel (@littlemsgooner) reported

    @Plusnet mobile service down again 😤

  • lordjusticewolf Pierre (@lordjusticewolf) reported

    @ShoezooN14 @jon_trickett Haha, lol I had Plusnet once. They were good, until I found they were overcharging me. Only £2pm but hey, every penny helps. I called, & the advisor put me on hold but didnt press the mute button!: Don't give him his Fg money back the advisor shouted to her F/walker, he's rude?

  • SouthCroydonlad South Croydonite (@SouthCroydonlad) reported

    @Plusnet I’m trying to watch a film and it’s buffering every 30 seconds. You keep putting your prices up but the connection gets worse #plusnet #verypoor #awful

  • Plusnet Plusnet (@Plusnet) reported

    @TinTrunk Hi there, I'm really sorry that things got off to such a poor start with us by the sound of it. Please feel fee to send over a DM with your username so I can make sure we've done all we can to help out. - Adam - Plusnet Sheffield

  • dougie1805 Douglas Harper (@dougie1805) reported

    Thanks @Plusnet, moved over broadband from another provider. Well so I thought, only Landline moved with no broadband provision. Great service on the 1st day. Really glad I moved to you. Now unable to work from home, which now involves travel costs and overnight stays

  • stagetechuk James (@stagetechuk) reported

    @Plusnet Will try tomorrow. I’ve had issues signing in to and using Adobe CC products for a few days, then saw the tweet I shared. My default setup is for devices to use my hub for DNS, which doesn’t have an option to set a preferred server, presumably locked to your DNS?

  • xray13 steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake