Plusnet outages and service status in Southport, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Southport, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Southport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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Kevin Duffy (@kevinefcduffy) reported from Up Holland, England@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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Jackie (@CroftJackie) reported from Up Holland, England@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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Nick (@NickAiello3000) reported from Southport, England@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿
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WIG1932 (@WIG1932) reported from Up Holland, England@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
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The Fylde Blackpool (@vickyfylde) reported from South Shore, England@Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!
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James Wilson (@jwilson_trinem) reported from Southport, EnglandInternet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet
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Glen Guest House (@glenblackpool) reported from South Shore, EnglandStill waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services
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Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, EnglandHi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.
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brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England@stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.
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nigel harrison (@bluenige) reported from Longton, EnglandMy broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Leon C (@LCord80) reported from South Shore, England@Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? I’ve already DM this morning and had no reply.
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Martyn Johnson (@m1maj) reported from South Shore, England@plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?
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James Wilson (@jwilson_trinem) reported from Formby, England@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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WIG1932 (@WIG1932) reported from Up Holland, EnglandLast day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Kevin Duffy (@kevinefcduffy) reported from Up Holland, England@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty@Quarriers (@Kirstyelsevfit) reportedAbsolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.
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Rob Shelley (@ITVRobShelley) reported@Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order
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stewarty (@stewarty1972) reported@tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet
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Jabberwockydoodah 🪐🌙 ☀️ 💫✨🌍🌕☄️⚡️🌪️ (@VIx666) reported@Plusnet Why is my mum who has been a long time customer of yours not getting as good a deal as a brand new customer?
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IMDANM (@IMDANM) reported@saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.
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Abi (@AbiSpurs26) reportedHas anypne else's @Plusnet gone down
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gazza (@ShaunGaz) reported@Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet
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Hamish (@Hamish88205796) reported@DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.
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Alex Buckland (@alexbuckland96) reported@Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523