Plusnet

Plusnet Outage Report in Southport, Sefton, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southport, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southport, Sefton, England 11/13/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southport, England

Latest outage, problems and issue reports in Southport and nearby locations:

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mrparker666 mrparker666 (@mrparker666) reported

    @Plusnet 3rd day in row router can't sign into broadband is there a known issue or do I need new router

  • Maccas17 Paul (@Maccas17) reported

    @Plusnet @Plusnet hi Sammy, thanks for the reply. I called when ur lines opened this morning and got sorted. A Plusnet change on Saturday had broken my account. It appears as a long-time customer my particular user account configuration was unfortunately not considered.

  • Maccas17 Paul (@Maccas17) reported

    @Plusnet I've also completed the line connection test via the manage account page. This included a direct test with the modem. This gave same username/password error as we see in the router. There is clearly some issue with our broadband account that needs fixing your end.

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    @Plusnet Can you explain why you mislead on your website that the house moving fee is £65, when you actually charge £115 in an attempt to force people into another two year contract? It's actually cheaper to cancel and move to another supplier.

  • GregIngham1 Greg Ingham (@GregIngham1) reported

    @Plusnet We have had a call from the previous property owners. It appears that their provider cannot terminate and begin the home move plan whilst you are trying to establish our connection. What do you advise in regards of moving forward and working with the other supplier?

  • hapolee1 happiness aikhuele (@hapolee1) reported

    @Plusnet Can you help resolve the block on my line? asking for PUK 07466949217

  • cylondog Jamie (@cylondog) reported

    Can't wait to leave @Plusnet. Router needs to be restarted at least once a week, and the only internet service provider to ever charge me for moving home. Boo 👎

  • Goulden_David David Goulden (@Goulden_David) reported

    @Plusnet award winning customer service…NOT.. Moved house and plusnet have messed everything up, 5 days without email …time to move provider after 17 years!!! It is almost like they don’t want to keep customers?

  • sam_priceless Sam Price (@sam_priceless) reported

    @Plusnet I'm experiencing a severe degradation on my line speed down to 1.2MBs from ~6.0MBs are there issues in the Newcastle area?

  • MarkBoy60998176 Mark Boyce (@MarkBoy60998176) reported

    @Plusnet It's a problem with the router that you have supplied