Plusnet Outage Report in Southport, Sefton, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Southport, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southport, England
Latest outage, problems and issue reports in Southport and nearby locations:
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Martyn Johnson
(@m1maj) reported
from
South Shore, England
@plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?
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Nick
(@NickAiello3000) reported
from
Southport, England
@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿
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James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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James Wilson
(@jwilson_trinem) reported
from
Southport, England
Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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brian McG 🇪🇺⭐⭐
(@br1mcg) reported
from
Saint Annes on the Sea, England
@stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.
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The Fylde Blackpool
(@vickyfylde) reported
from
South Shore, England
@Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
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Glen Guest House
(@glenblackpool) reported
from
South Shore, England
Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Cressy
(@ClaireCressy1) reported
@gigaclear any news about connecting #greatdoddington up now all the groundwork’s have been completed? I’m out of contract and Really need to get rid of the terrible plusnet 🙏🏻🙏🏻🙏🏻
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Rich Lennie
(@FreeScouser) reported
@back2normal21 @virginmedia I dumped them years ago. Orange before that. Even Plusnet are going down the same road the more accounts they take on. Promises never last long. #greed #profiteering.
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Adam Finnegan ☘
(@Adam_MHU) reported
@plusnethelp hi plusnet. I need some help. Can you please contact me?
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MrsWaring
(@NorfolkRachael) reported
@LozzaFox We had to resort to two suppliers. Add Plusnet additionally. Pathetic but Internet too essential. If really critical you can also add Simrush effectively tapping into phone network internet
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IAN TOUGH Eli.
(@EliTough) reported
@LozzaFox Plusnet and uk call centres best customer service 5 years in row. Simple.
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Sarah Roberts
(@Gossipmistress) reported
@squeezyjohn It's weird how that equation never adds up isn't it? I lost 3 weeks' worth of BB & Landline with Plusnet recently and no money back!
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Mrs H
(@NinjaHippo) reported
@plusnethelp I have never ever been so dissatisfied with a product or service than with Plusnet. FIRED. @zeninternet here I come.
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Kevin
(@kevlucas29) reported
@Plusnet absolutely awful company and customer service! Waited since 12th December to be connected, only to be told 8th jan. Email advised us we are connected ... only to have more issues- today told 2 more weeks? Goodbye @Plusnet hello @skytv 👋
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don't mind me
(@hanging_about) reported
@Plusnet how are you looking after me? I can't make calls, it could take 5 days to resolve the issue
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Ad
(@sometimesyouwin) reported
@Plusnet so no deals available to keep my custom? Been with you for a few years but don't want to treat me like you do your new customers? Oh and somehow when my current deal ends it will be cheaper for me to pay your standard rates???