Plusnet

Plusnet Outage Report in Saint Annes on the Sea, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Saint Annes on the Sea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Saint Annes on the Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Saint Annes on the Sea, Lancashire, England 11/20/2025 19:05

November 20: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Saint Annes on the Sea, England

Latest outage, problems and issue reports in Saint Annes on the Sea and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • simonesimssim SB 🇯🇲 (@simonesimssim) reported

    @Plusnet is the worst broadband provider!! Constantly slow speeds or no internet at all! DO NOT SIGN UP WITH THEM ! You’ve been warned.

  • k0xak k0x (@k0xak) reported

    @Plusnet @n0rbie How much do you charge for dial-up service?

  • Plusnet Plusnet (@Plusnet) reported

    @cmdshiftfour much quicker.) Are you still having problems with your signal? Regards, Emily Plusnet Leeds

  • djc22 David Campbell (@djc22) reported

    @ThreeUKSupport how much longer do I have to put up with a rubbish network while your engineers work on a mast?My house runs on Wi-Fi. It now can’t! 6 years with plusnet without missing a beat, 3 months with you and everything falls apart. I can’t even get a signal in every room!

  • krislord Kris Lord (@krislord) reported

    @Plusnet I got it sorted, issue was I was the order in which I did things. Changed eero first then plusnet hub and that connected. Apparently eero needed to still have internet access when enabling PPPoE mode.

  • Sally_Jane_99 Sally Jane (@Sally_Jane_99) reported

    @Plusnet Trying to report a landline fault (no dialtone) & have no mobile signal so can't text which seems to be the only option on the website. No chat or email details that I can find

  • mrparker666 mrparker666 (@mrparker666) reported from New Milton, England

    infuriating system outage page shows everything is ok when clearly they switched the net off at 2 a.m. for some reason ? #plusnet

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    Seeing as @JohnLewisRetail and @Plusnet think 3 months down the line, illegally deducting money from an ex-customer on pension credit is fine, I have sorted it myself, from helping mum to claim the fees back from her bank. Try and challenge, we'll see you in court. Charlatans!

  • djc22 David Campbell (@djc22) reported

    @ThreeUK how much longer do I have to put up with a rubbish network while your engineers work on a mast??? My house runs on Wi-Fi. It now can’t! 6 years with plusnet without missing a beat, 3 months with you and everything falls apart. I can’t even get a signal in every room!

  • Sally_Jane_99 Sally Jane (@Sally_Jane_99) reported

    @Plusnet Sorry if this is the wrong place, but trying to report that my landline is down. No mobile signal either so cant text - website said use Twitter