Plusnet Outage Report in Thornton, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
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Glen Guest House
(@glenblackpool) reported
from
South Shore, England
Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services
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brian McG 🇪🇺⭐⭐
(@br1mcg) reported
from
Saint Annes on the Sea, England
@stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!
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The Fylde Blackpool
(@vickyfylde) reported
from
South Shore, England
@Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!
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Martyn Johnson
(@m1maj) reported
from
South Shore, England
@plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭
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Scott simmons
(@Simmonslfc) reported
from
Middleton, England
@Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy.
(@tommygorman26) reported
Sabitzer is Plusnet internet level slow
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🧑🏻💻 🅳🅰🆅🅴 🏴🇺🇦🏴
(@DGHetherington) reported
@SkyHelpTeam We’ve been reconnected, your checking service says 37Mb to the router, but we’re still only getting 9Mb down, tried rebooting, no change, and until Openreach fixed our neighbours connection, we’ve had 28Mb down across Plusnet, BT and Sky over the past decade, so still not fixed
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Matt 🐀
(@Mattsmercury7) reported
@RJPartington Try Plusnet. My rate went down last time I looked at the options to only £6 per month.
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Johnny ''Debt'' ($6k In Debt - Was 70k Dec18) Lee
(@JohnnyComeL8Lee) reported
@inacentre @Plusnet @Plusnet are so stupid they would rather forego twenty five pounds per month , than do the correct thing and tell you PROPERLY you are out of contract charging you the 35 pounds when you get cross and move to a different provider.... customer retention mean anything?
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Pete Hawkins
(@petehawk) reported
@Plusnet Usually companies do something when they make request in this fashion. So far, nothing heard privately from @Plusnet. Your customer service is beginning to match your broadband service.
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Ali Williams
(@AliWill35106834) reported
@Plusnet my husband and I both have mobile contracts with you. We have had No Service at home off and on for several days now. We cant call you as our phones don’t work. This is the only way to get in touch. What do we do?
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Robert Addison
(@robert_addison) reported
@Plusnet Hi there, my totalise email account with you has been hacked so need help to get back in control of my account please?
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Pip
(@pipmadeley) reported
@Plusnet Yes that's correct, Robert said there were several fibre ports in the cabinet that were in need of repair and that it would take a couple of days to arrange which I said was fine. And even if it doesn't resolve my problem, it's been helpful for all concerned.
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Austin Powers
(@AustinP39032121) reported
@Plusnet Trying to login to Plusnet Mobile to cancel sim only username, password and mobile number is not accepted. Yet payment is still being taken. Can you tell me how I can cancel.
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Gemma Surrage
(@Ravendite4) reported
@Plusnet Any idea when the mobile signal will be restored in AB53. I know its an issue with EE's end. Lot's of people off power and have no mobile signal so cut off