Plusnet Outage Report in Thornton, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Thornton, England
Latest outage, problems and issue reports in Thornton and nearby locations:
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!
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Glen Guest House
(@glenblackpool) reported
from
South Shore, England
Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭
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Scott simmons
(@Simmonslfc) reported
from
Middleton, England
@Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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Andy Carr #FBPE #johnsonout
(@grumpy2much) reported
from
Saint Annes on the Sea, England
Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.
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brian McG 🇪🇺⭐⭐
(@br1mcg) reported
from
Saint Annes on the Sea, England
@stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.
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The Fylde Blackpool
(@vickyfylde) reported
from
South Shore, England
@Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Martyn Johnson
(@m1maj) reported
from
South Shore, England
@plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?
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𝙍𝙮𝙖𝙣 𝙄𝙣𝙜𝙡𝙞𝙨 ©
(@KippaxRyan92) reported
from
Thornton, England
Is #PlusNet broadband a part of BT? Thinking of switching as my current internet is nearly out of contract but had bad experiences with BT in the past so am at a bit of a loose end. I rely on descent internet as I stream everything via my TV.
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Leon C
(@LCord80) reported
from
South Shore, England
@Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? I’ve already DM this morning and had no reply.
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Greggs 💙 🇾🇪 🇵🇸
(@AnnGreggsRN) reported
@Plusnet why are you sending me a new router ? I had a phone conversation yesterday & my service was connected - after being wrongly disconnected after a shambles of service provision. A long wait for a 5th time to get through to speak to a human to sort this is unacceptable
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Nicola Chapman
(@blonde_moment83) reported
@Plusnet hi, I have a question about my renewal deals. Can you help please?
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alyson
(@AlysonAjm) reported
@Plusnet email not working - error - tried different pcs and methos of access - is there a problem?
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Plusnet
(@Plusnet) reported
@AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield
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Sean 🔴⚪
(@b34n3gg) reported
@Plusnet funnily enough as an existing customer this is considered a perk. Like you're doing me a favour at this price 😡
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Alexia
(@Lexi69hz) reported
@Plusnet Why is your broadband so ****. Like I can’t even watch YouTube without it buffering. Even when everyone is asleep it buffers
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Julian Kilburn
(@JulianKilburn) reported
Yesterday I got a cashback from my latest @Plusnet internet subs. It came as a plastic Mastercard which I didn't want. I spent it all on a meal last night to dispose of the card. Can I cancel it? Yes BUT ....
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MarkJ
(@Mark_J69) reported
@Plusnet Any update on the Force9 issue? It's been nearly 3 weeks since I've been able to access emails.
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GM Mark Howitt
(@MarkHowitt) reported
As a @bt_uk shareholder for years I have to checkout the cust service. And overall @Plusnet lacking. My readers worldwide can't believe it.
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P
(@sadgenservwork) reported
@Plusnet Still not received details of how to claim my reward card, despite receiving 2 emails saying plusnet are aware of the problem and will be resolved in 2 weeks. 2 weeks gone by and still waiting.