Plusnet

Plusnet Outage Report in Thornton, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thornton, Lancashire, England 03/04/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackpool Internet
United KingdomCleveleys Internet
United KingdomFleetwood Internet
United KingdomLytham St Annes Wi-fi
United KingdomBlackpool Internet
United KingdomBlackpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RGTomlinson R G Tomlinson (@RGTomlinson) reported

    @AdrianCoxMusic @TalkTalk Used them for one year 2006-7. Hated it and will never return. If they're not providing the service you're paying for dump them. I've been with @Plusnet happily ever since, including seamless transfer during a house move.

  • timeastonco Tim Easton (@timeastonco) reported

    Internet speed is so slow that it can’t even load the BT Speedtest. Can’t wait to say goodbye to @Plusnet next week.

  • garethyes Gareth Thomas (@garethyes) reported

    If you're planning on switching #broadband provider don't go to @Plusnet ... day one and can't connect and customer service not open. What a joke.

  • jennyduncalf2 Jenni, covid longhauler (@jennyduncalf2) reported

    @mariepercival @Plusnet @plusnethelp Poor you I have routed troubles!

  • tania_schEKM Tania @ EKM (@tania_schEKM) reported

    @plusnethelp - I want to raise a complaint about the service I am getting from PlusNet - I am having issues with my broadband and they say they would be in touch within 72 hours but that was a week ago. I cannot find an email address to send my complaint

  • martfoxy1 Martin Fox (@martfoxy1) reported

    I am currently changing to Plusnet broadband. My internet went down today and hasn’t come back up. Is it being changed over and how much longer will it take? Tried phoning customer services but they say they are overloaded and can’t take anymore calls.

  • free_livv GlutenFreeLivv (@free_livv) reported

    @Plusnet @plusnethelp worst internet connection I've ever had - on and off for the last four days. Impossible to work from home and can't get through to customer services! Ridiculous

  • Jas_nm Jas-n (@Jas_nm) reported

    .@plusnethelp @plusnet are breaching their contract early and are expecting me to pay for a data SIM as a resolution.

  • AaronHiggins09 Aaron Higgins (@AaronHiggins09) reported

    @Plusnet how do I cancel a membership?

  • holfl2 Holly Fleming (@holfl2) reported

    @Plusnet have just signed up to Plusnet... old provider has been disconnected today but can’t get onto Plusnet network and you’re not accepting phone calls... grateful for some urgent help?? Thanks.