Plusnet

Plusnet Outage Report in Middleton, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Middleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Middleton, Lancashire, England 11/21/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Middleton, England

Latest outage, problems and issue reports in Middleton and nearby locations:

  • KippaxRyan92 𝙍𝙮𝙖𝙣 𝙄𝙣𝙜𝙡𝙞𝙨 © (@KippaxRyan92) reported from Thornton, England

    Is #PlusNet broadband a part of BT? Thinking of switching as my current internet is nearly out of contract but had bad experiences with BT in the past so am at a bit of a loose end. I rely on descent internet as I stream everything via my TV.

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @simonbg12 Hi Simon, I'm very sorry to hear about your experience. I'm afraid that we're unable to discuss John Lewis Broadband accounts via our Social Media Support Channels, so I would ask that you please contact our Support Team on 0800 432 0200. -AJ, Plusnet Sheffield

  • BritishBTSARMY Cait | Armalynn⁷ (@BritishBTSARMY) reported

    @Plusnet Hi, I DM'd yesterday about a broadband issue. Still no connection today. Any help?

  • SomeWhereSilly Bett (@SomeWhereSilly) reported

    Because I’d really not like to be charged for me ex’s account when you told me you would cancel it when I started my account up @Plusnet

  • cornish_poet Jo Hoskin (@cornish_poet) reported

    @Plusnet don't go with plusnet. We have had nothing but issue's with mast down for 6 week's they have no resolution date! And tbh can't be bothered! Really shocking 🤔

  • AlJamesBooks Al James 📗 (@AlJamesBooks) reported

    @Plusnet Unfortunately, your customer service is abysmal, and you keep closing my complaints when the problem is not resolved. Avoid plusnet at all costs.

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @Plusnet our electric has been off yesterday due to work on the grid. Since it’s back on our WiFi is really slow & not working properly. How can we test it?

  • anicetune anicetune (@anicetune) reported

    @muns80y @Plusnet I've been trying to cancel Plusnet. Just a simple task of ringing and asking? Nope. After answering some pretty tough security questions, they tried talking me out of it, then said they were having technical problems. I then an e-mail about something completely different 🙁

  • JBailey92907274 J Bailey (@JBailey92907274) reported

    @Plusnet Could someone maybe help me with what's going on instead of sending texts constantly delaying my order, or is online chat only for new customers so you can get more money?

  • SN4KES 🐍 SN4KES 🐍 (@SN4KES) reported

    @plusnethelp I really need technical help from you in sorting out a difficult UK landline phone number issue. Plusnet phone staff have been dismissive of my requests for proper technical assistance. Please help!

  • cornish_poet Jo Hoskin (@cornish_poet) reported

    @Plusnet don't go with plusnet we have had nothing but issue's with mast down for 6 week's they have no resolution date! And tbh can't be bothered with there customer's at all 😔