Plusnet

Plusnet Outage Report in Middleton, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Middleton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Middleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Middleton, Lancashire, England 01/20/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Middleton, England

Latest outage, problems and issue reports in Middleton and nearby locations:

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • avpeck Andrew Peck (@avpeck) reported

    @Plusnet new customer to broadband on 19th July, 6 days later still not working. Every day my issue is being handed to the fault team, repeated again today. Unbelievably poor.

  • Plusnet Plusnet (@Plusnet) reported

    @PositiveToughts Hi Angela. I'm sorry for the delay in getting back to you and that your nan is having problems with sending texts. Please ask her to give our support team a call by calling 500 from her Plusnet mobile or 0800 079 1133 from any phone and the team will be able to look into

  • JamesTurner37 James Turner QC (@JamesTurner37) reported

    @Adam_Creme @CarmanDominic @Plusnet My problem in changing broadband provider is that I have my TV from Virgin and I don’t think they have a package for TV without broadband.

  • ruthfiroo Ruth Williams (@ruthfiroo) reported

    @Plusnet @plusnet much more than an inconvenience at this stage. Extremely bad to no service, 2 reports and complaints within 6mths. Impossible and chaotic customer service systems. As the customer I am experiencing ongoing disruption, delay in my work and costs #tradingstandards

  • ColinReeve9 John Harris (@ColinReeve9) reported

    @richnfamous76 @EE id suggest plusnet, far cheaper but still ee network

  • deborahparryuk Deborah Parry (@deborahparryuk) reported

    @Plusnet I’m a new customer. Why is my account still not up and running when I ordered my sim from you on 20/07/22?!? No one can give me answers! I’ve been without a phone for days and you’re holding my number hostage as you can’t give me a PAC code so I can’t even go elsewhere!

  • Trundles_bot 🆃🆁🆄🅽🅳🅻🅴🆂 (@Trundles_bot) reported

    @Plusnet I hung up and called back and had to lie by pretending I wanted to leave. I then had a 37 minute conversation with an operator who kept telling me how many awards for customer service @Plusnet have won and how easy it is to reach a call centre.

  • nickmartin64 Nick Martin (@nickmartin64) reported

    @Plusnet I’ve been trying to solve a problem with my 4G while roaming abroad. Speaking to plusnet support they could not offer any help at all. They did suggest everything that I had already tried. I can not raise an issue now that I’m back in the UK.

  • HillyRaphael Hilly Raphael (@HillyRaphael) reported

    @Plusnet totally let down after your system error failed to deliver modem for upgrade (I understand errors happen). Over hour phone call yesterday but manager unable to agree courier to resolve. Now taking Sun to Wed for delivery No wifi for 3 working days.

  • orchard_end Ian Watson (@orchard_end) reported

    @Plusnet Yes it arrived eventually but as you know I was not happy to lose service for over a day. The ported number worked straight away but the sim reports itself to the phone with its original number which has cause some issue using it for second factor authentication