Plusnet

Plusnet Outage Report in Halton, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Halton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Halton, Lancashire, England 04/15/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PictonCharlotte Charlotte picton (@PictonCharlotte) reported

    @plusnethelp anyone having problems with Plusnet

  • binderella1 Bindi Pandya (@binderella1) reported

    @plusnethelp Hello. I’m confused that plusnet aren’t willing to look in to my poor WiFi or to assist? The instructions are not adequate, they just say “change the channels until you find the best one for your house.”. I should not have to pay for third party equipment to get adequate WiFi.

  • iusher Ian Usher (@iusher) reported from Bognor Regis, England

    @Victrix75 @Plusnet @BT As long as the router is taking the connecrion in OK, the mesh system completely does the "wifi around the house" part - so it's an immediate improvement. I can't recommend them enough. (If the router is faulty and the signal isn't getting in, then a mesh network won't help.)

  • razzahopkiins ラザホプキンス (@razzahopkiins) reported

    Why ******** is plus plusnet so ****, it's actually diabolical how much they lie about their Internet speeds, **** plusnet and **** BT, that is all :)

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @whistler360 Hi Ian, thanks for getting in touch. Sorry to hear you are thinking of leaving Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Will in Sheffield.

  • cjkgal Chris (@cjkgal) reported

    @notsupermum @virginmedia Plusnet are great. Great customer service.

  • mrdalesteel uDEFI (@mrdalesteel) reported

    @plusnethelp STOP SENDING STUPID EMAILS. QUITE OBVIOUSLY IT ISNT CLEAR THAT IT NEEDS TO BE ACTIVATED WITHIN 3 MONTHS OTHERWISE I WOULD OF DONE IT WOULDN'T I YOU HALFWIT! THERES NO GOOD REASON WHY IT SHOULD BE RESTRICTED TO 3 MONTHS OTHER THAN TO CATCH PPL OUT PURPOSEFULLY SO BYE PLUSNET

  • salmuirAdogaday sally muir (@salmuirAdogaday) reported

    @Plusnet can you help me empty my full mailbox?

  • iankhines Ian Hines (@iankhines) reported

    Plusnet is there nobody dealing with TV support been on hold for the best part of 45 minutes

  • Snaptophobic Heather Kavanagh (@Snaptophobic) reported

    @Victrix75 @Plusnet @BT I can’t help with specifics, but we’ve got a Netgear wifi extender. It plugs into a wall socket and lets the main wifi bounce out around the house much better.