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Plusnet

Plusnet Outage Report in Halton, Lancashire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Halton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • tracy_coxey
    Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey
    Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • Lolavanenburg
    Lola LFC (@Lolavanenburg) reported from Halton, England

    @Plusnet Internet and landline still down in SKELMERSDALE west Lancs..costing me a fortune in Mobile data..not happy at at all with Plusnet !! They should reimburse me..not good at all !!!

  • tracy_coxey
    Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • Simmonslfc
    Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielJDrever
    Daniel J Drever (@DanielJDrever) reported

    @Plusnet my broadband contract is close to running out and will charge double I'd be interested in staying as a customer on a different tariff however the account is still under my former flatmates name which I am registered as a 3rd party for. What can you do to help with this?

  • KesSmith1
    Kes Smith 🇺🇦 (@KesSmith1) reported

    @Plusnet what's wrong with broadband in AB12? My broadband has been on and off since 11am. I've reset the modem router a couple of times which did not fix things.

  • SapAud
    Sapere ✝️ Aude 🎸 ◦ Ḓ🄹@🆖☉ 🦁🧡 (@SapAud) reported

    @EE Hello, It isn't about 'feeling' that way - what else are we supposed to do? Plusnet said that there are no plans to offer Wi-Fi calling and so there is no choice in the matter - we have to find a network which does. Browsing the Plusnet forum, I imagine that we are not alone.

  • Daniell77478292
    Thomas Davison (@Daniell77478292) reported

    @Plusnet I rang and spoke to someone last month and cancelled my 30 day rolling contract, been billed again which will fail and you's will give a late charge, which is your teams fault not mine& the account is showing the next bill is due next month

  • Toonarmy19771
    Andy McLaren (@Toonarmy19771) reported

    @Plusnet you're mobile network is down will I be compensated?

  • Sian_L_S
    Siân (@Sian_L_S) reported

    @Plusnet terrible speeds. Constantly losing connection. Really sick of this. Tried to call you and the number listed online says not in service?! Can you please arrange for someone to contact me back. Paying for broadband and using mobile data to send this! Frustrating.

  • la_jellybean
    jj (@la_jellybean) reported

    @aaron_cane At this point, the speeds/consistency/prices are all basically the same for most people, so my advice is to choose based on customer service ratings. We have plusnet, and they're the first ISP I've used where I've actually enjoyed speaking to them. NEVER go to EE.

  • IanIreland
    Ian Ireland (@IanIreland) reported

    @Plusnet I usually get between 65 and 70 download. Today it is down to between 45 and 48. BD20 5. Is there a problem?

  • alicethecellist
    Alice Klein 🌹 (@alicethecellist) reported

    Almost managed two whole weeks without my stupid @Plusnet router breaking down, new PB! Ah well, off to the beach....

  • cmclean_cm
    Charlotte McLean (@cmclean_cm) reported

    @Plusnet Hey Plusnet, is there a fault up in my area? I’ve no coverage at all and usually the signal is good (AB21 0JZ) … cheers