Plusnet Outage Report in Halton, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Halton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Halton, England
Latest outage, problems and issue reports in Halton and nearby locations:
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!
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Tracy Coxey
(@tracy_coxey) reported
from
Fleetwood, England
@SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!
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Scott simmons
(@Simmonslfc) reported
from
Middleton, England
@Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Raccoon
(@ChloeRaccoon) reported
@bt_uk but to make it better, none of their lines are with BT, Plusnet for VDSL2, yes, A leased line which is sourced from the other end so we aren't a customer, and the current VoIP supplier, which replaced Vodafone. I really hate these lying emails
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Michael Fosbrooke
(@MichFosb) reported
@Plusnet I'm a customer and want to add an additional service. The website didn't allow it. I rang the helpdesk but was on hold for an hour and 18 minutes before giving up. I tried the online chat bot but its logic is flawed. I replied to email but its not picked up. Any ideas?
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36grit
(@yawdrah) reported
@Plusnet @davidmbell My wife’s phone has no signal the signal has been intermittent for days. Somerset
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Paul Moore
(@frompjm) reported
@plusnet Hi, I have my Plusnet Hub Two successfully connected using a double socket (without the supplied filter). I want to move the router to another room that has a single socket. But when I use the supplied filter the modem doesn't connect. No phones are connected. Help?
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• B A B S •
(@Naomi_Chappell) reported
Switch to @Plusnet today, so far has failed. Not a happy customer
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Sheila Freeman
(@Skellyfree) reported
@Plusnet At this point, platitudes and empty promises from the likes of yourself, John Lewis Broadband, @edfenergy , @virginmedia are not helpful to my mental and physical health, Samantha. My help blog is needed, to show levels of service with these companies, and self-help strategies.
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Jane
(@darcy2010_jane) reported
@Plusnet I do not get why a company that offers a service does not notify new bill ready to view. Instead straight onto restricted services & you have not paid your bill something thing I have never failed to do. 🤯
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36grit
(@yawdrah) reported
@Wibblebum @Plusnet Is your phone service in Somerset down ?
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝
(@MatthewHewitt84) reported
On Plusnet Fibre Extra which I use to get 75mb but overtime I’m now 53mb. I can get Full fibre 75mb for £25.99 pm, crap really 150mb package better but not at £31.99! Expected better package and cheaper prices @Plusnet
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Sheila Freeman
(@Skellyfree) reported
@Plusnet Well...onn the phone with Mohammed, from Plusnet,..been disconnected once; blood pressure steadily rising, as he tells me a completely different story about the closing of my account timeline; tries to hedge as to why the five days official complaint timeline not adhered to etc.