Plusnet

Plusnet Outage Report in Halton, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Halton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Halton, Lancashire, England 10/23/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Halton, England

Latest outage, problems and issue reports in Halton and nearby locations:

  • Simmonslfc Scott simmons (@Simmonslfc) reported from Middleton, England

    @Plusnet phoned up this morning regarding moving my dad from BT to you for broadband and tv. Spoke to advisor could not give me prices in tv package because he is not a customer. How am I supposed to compare and move to you if I have no info ? I use you for my business #nohelp

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @No0n3toany1 Hi there, I'm really sorry about the connection problems. There's been a widespread outage affecting your area which has since been fixed and I can see you're back online now. Please do get back in touch if you're in need of any further help though. - Adam - Plusnet Sheffield.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported

    Hey @Plusnet I'm not able to get a DSL signal this morning, any info on what may be causing it? I'm connected to the Falfield exchange. The line itself seems fine 🤔

  • Sazzy__Sandra Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported

    Surprise Surprise NO online chat available @Plusnet wasting mobile data trying to get some help you rang me 3 hours ago couldn't take call NOW NOT HEARD ANYTHING NEED INTERNET

  • MrStardust50 Alvin #VoteAnyoneButLibLabConGreen (@MrStardust50) reported

    @Plusnet Plusnet's 2023 resolution is to screw their customers even harder !!!

  • Tracy52468806 Tracy (@Tracy52468806) reported

    .@Plusnet where is my broadband connection which should have happened yesterday? @Ofcom you need to clamp down on these providers!

  • LudiLegacyy Ludicrous Legacyy (@LudiLegacyy) reported

    @SlicCB0ii @Plusnet Oh ya, currently trying to fix it

  • SeanBreddy Sean Breddy (@SeanBreddy) reported

    Dammit @Plusnet! Just switched my broadband to you, didn’t realise your Hub Two won’t allow 10.0.0.X DHCP range, I either need to buy another router or re-IP my home network. Why lock it down? So frustrating. 🤬

  • citizenmike citizenmike (@citizenmike) reported

    @Plusnet it is impossible to contact you to raise an issue for my mother in law which is that she cannot access email since last Wednesday - please advise

  • CatherineNikita Cat/Cath/Cattie/Catherine (@CatherineNikita) reported

    Hi @Plusnet we got our Internet back after many weeks last week and now its down again? Can you inform us if this is due to work in the area or something else, and when it'll be back???

  • spattinson001 Simon (@spattinson001) reported

    @Plusnet hi my Internet is not working and flashing orange and a red b. This has happened two days running. Why is this happening?