Plusnet

Plusnet Outage Report in South Shore, Blackpool, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shore, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shore, Blackpool, England 12/10/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near South Shore, England

Latest outage, problems and issue reports in South Shore and nearby locations:

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • LCord80 Leon C (@LCord80) reported from South Shore, England

    @Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? I’ve already DM this morning and had no reply.

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EssexRocker Dave (@EssexRocker) reported

    Having to call @Plusnet every few weeks when you have an on going broadband issue is the worse thing about 2020, and we know how bad this year has been. #AnswerThePhone #EmployMorePeople

  • marcg_18 Marc Graham (@marcg_18) reported

    @KennyGalloway @plusnethelp @Plusnet Bams mate. Better off with the big hitters when it comes to broadband. These wee diddies can only compete price wise but definitely not service.

  • AaronHiggins09 Aaron Higgins (@AaronHiggins09) reported

    @Plusnet @plusnethelp how do I cancel my internet & phone with you?

  • k4bladesagain cheekfulloftongue🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@k4bladesagain) reported

    Getting pissed off with BT with slow Internet. Anyone got any recommendations (plusnet? EE?) Also, anyone had any issues changing supplier but keeping BT email address. Thanks.

  • Hazzabee_x °•Hazzabee (@Hazzabee_x) reported

    @Plusnet been trying to contact for a few days regarding our dodgy order and delayed date, every time we ring we’re told to call back later, help me fix this!

  • Scuba_steveeeee Stephen Waterhouse (@Scuba_steveeeee) reported

    @Plusnet are officially the worst internet provider ever 🚮🚮🚮🚮

  • KennyGalloway Kenny Galloway (@KennyGalloway) reported

    Steer clear of @plusnethelp and @Plusnet Had promise after promise for weeks now that they’d sort my broadband and phone line move, and now, just over a week before Xmas, I’m not left without both, and they just hang up when you try to call them, as they’re too busy!😡😡😡

  • jennyduncalf2 Jenni, covid longhauler (@jennyduncalf2) reported

    @mariepercival @Plusnet @plusnethelp Google, YouTube discord are down due to server outages, may be connected. By were struggling this morning too

  • anachist77 Ben Flay (@anachist77) reported

    @Plusnet help needed no phone at home no tone line dead need engineer

  • thejobs4network The Jobs4 Network (@thejobs4network) reported

    @plusnethelp Really poor service from PlusNet. Phone line cut off. Now facing Christmas without any service as install is 4th Jan. Would appreciate a call as online chat is unavailable and phone takes 45 mins on hold (minimum)!!!