Plusnet outages and service status in South Shore, England

Problems in the last 24 hours in South Shore, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shore, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near South Shore, England

Latest outage, problems and issue reports in South Shore and nearby locations:

• 
  Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported 1 minute ago from Warton, England

  @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

• 
  Nick (@NickAiello3000) reported 3 minutes ago from Southport, England

  @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

• 
  Andy Carr #FBPE #johnsonout (@grumpy2much) reported 6 minutes ago from Saint Annes on the Sea, England

  Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

• 
  Glen Guest House (@glenblackpool) reported 6 minutes ago from South Shore, England

  Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

• 
  Tracy Coxey (@tracy_coxey) reported 7 minutes ago from Fleetwood, England

  @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

• 
  𝙍𝙮𝙖𝙣 𝙄𝙣𝙜𝙡𝙞𝙨 © (@KippaxRyan92) reported 12 minutes ago from Thornton, England

  Is #PlusNet broadband a part of BT? Thinking of switching as my current internet is nearly out of contract but had bad experiences with BT in the past so am at a bit of a loose end. I rely on descent internet as I stream everything via my TV.

• 
  brian McG 🇪🇺⭐⭐ (@br1mcg) reported 14 minutes ago from Saint Annes on the Sea, England

  @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

• 
  James Wilson (@jwilson_trinem) reported 17 minutes ago from Southport, England

  Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

• 
  The Fylde Blackpool (@vickyfylde) reported 21 minutes ago from South Shore, England

  @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

• 
  nigel harrison (@bluenige) reported 25 minutes ago from Longton, England

  My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

• 
  Leon C (@LCord80) reported 25 minutes ago from South Shore, England

  @Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? I’ve already DM this morning and had no reply.

• 
  Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported 29 minutes ago from Warton, England

  @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

• 
  Tracy Coxey (@tracy_coxey) reported 41 minutes ago from Fleetwood, England

  @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

• 
  Martyn Johnson (@m1maj) reported 45 minutes ago from South Shore, England

  @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

• 
  Tracy Coxey (@tracy_coxey) reported 50 minutes ago from Fleetwood, England

  @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Crowther (@MarkTWIC) reported 2 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  rosie posie (@rosieon25371922) reported 4 minutes ago

  @PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged

• 
  Mel D (@MelJD46) reported 6 minutes ago

  @plusnet where did it all go sk wrong. Where did you get the idea i would be pushed around and treated like an idiot with no choices ? #megafail

• 
  Gary Vince (@garyvince1981) reported 10 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  Ben (@B_R_G11) reported 10 minutes ago

  @MikeyCleave @Plusnet When I talked to plusnet about this they always said that there was no problem but I couldn’t talk to openreach directly even though they weren’t solving the problem. After weeks of waiting I ended up with a faster speed with Virgin at a cheaper price.

• 
  R&T #RejoinEU (@RTM_26) reported 10 minutes ago

  @Plusnet Hi, I need an answer concerning my account which is up for renewal shortly and I can’t find it online and I’m not waiting half an hour for someone to answer the phone. Can you help?

• 
  Hector Cassels (@herbaalhector) reported 12 minutes ago

  @Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon

• 
  Carl Fandidango (@ComTekMan) reported 12 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 12 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Mikey Cleave (@MikeyCleave) reported 16 minutes ago

  @Plusnet Already raised a complaint and doesn't seem to be making a difference! Really quite woeful to be honest. Please can you forward my complaint to the Ombudsman