Plusnet

Plusnet Outage Report in South Shore, Blackpool, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in South Shore, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in South Shore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in South Shore, Blackpool, England 12/09/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near South Shore, England

Latest outage, problems and issue reports in South Shore and nearby locations:

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SidW26784986 @plusnethelp Be careful we should of change over to plusnet yesterday from John Lewis it never happened and we are now without internet for 5/7days trying to work from home - livid!

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • KippaxRyan92 𝙍𝙮𝙖𝙣 𝙄𝙣𝙜𝙡𝙞𝙨 © (@KippaxRyan92) reported from Thornton, England

    Is #PlusNet broadband a part of BT? Thinking of switching as my current internet is nearly out of contract but had bad experiences with BT in the past so am at a bit of a loose end. I rely on descent internet as I stream everything via my TV.

  • LCord80 Leon C (@LCord80) reported from South Shore, England

    @Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? I’ve already DM this morning and had no reply.

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @MoneySavingExp please can you rattle some cages! Badly let down by John lewis to plusnet swap should of happened over night. Now two home workers have no internet for 5/7day😱😭

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilSGrainger Neil S Grainger (@NeilSGrainger) reported

    @chrishallrides @virginmedia The only way you can "negotiate" a lower price is to cancel. Not threaten to cancel, you actually have to cancel. Then they ring you back with all these amazing deals they couldnt offer before. I gave up after 12 years and moved to Plusnet.

  • 3zi090 J Peter (@3zi090) reported

    @plusnethelp @Plusnet How many times do we have to phone to be paid £107 which you incorrectly took from us and then agreed to pay back. So tired of this appalling customer service. This is even with an ongoing complaint, you should be ashamed of this incompetence.

  • heyholondon MsLondon (@heyholondon) reported

    Never want a landline AGAIN! Please avoid @Plusnet - the very worst customer service! I was invoiced £60 for an engineer who didn’t come but stated he did on his notes - due to Covid (& having MS) - so I cancelled the account. Now they’re charging MORE as I didn’t pay on Xmas Eve

  • McGlumpherty Pee Kay (@McGlumpherty) reported

    @plusnethelp Fault. I'd love to see the awards you've won for your customer service as if they're anything other than a Plusnet mug with 'we're the best' written on it with the blood of a customer, I'll be astounded.

  • McGlumpherty Pee Kay (@McGlumpherty) reported

    @plusnethelp Sent back to the God awful website to try and navigate reporting a fault. This looks simple until you reach the point where you can't check the dial tone on your landline, because you don't have one. Something Plusnet are told every couple of weeks when you're reporting another..

  • ojabling Jane Abulume (@ojabling) reported

    @VAVelocity @plusnethelp Can you tell me how to post on plusnet Twitter page. Been directed messaging them and they are not replying. Don’t understand why Twitter is the only means of contacting them. They stupid chat doesn’t work and nobody answers the phone

  • arpeggi1 spion klopp *⭐️⭐️⭐️⭐️⭐️⭐️ (@arpeggi1) reported

    @bikeruk111 @Plusnet Same here, can’t get through on phones so assuming wider problems??

  • OLIFAByt Oliver Hiscox (@OLIFAByt) reported

    @Plusnet @Plusnet Worst internet providers in this world (AVOID PLUSNET) constantly cutting in and out! I bought a £250 router to upgrade form they’re shite router but it made no difference! but the router only increased the signal and has much much MUCH more features

  • coldcoffeeshits coldcoffeeshits (@coldcoffeeshits) reported

    @reynlord @Plusnet @WeAreOpenreach Just so I understand this, it goes goofy as **** outside along the wall, through the ******* window and in through the window ledge into a plug that isn't properly installed? These ***** better give you a years free internet to go with this botch.

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷 (@PamillaBAV1) reported

    @Louperb @TalkTalk @Plusnet I'm lucky with speed etc. Had an issue when it was off over a weekend early Nov but that was down to a **** up at the BT exchange