Plusnet

Plusnet Outage Report in Longton, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Longton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Longton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Longton, Lancashire, England 05/04/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Longton, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomBlackpool Internet
United KingdomPreston TV
United KingdomSouthport Internet
United KingdomChorley Internet
United KingdomSouthport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Longton, England

Latest outage, problems and issue reports in Longton and nearby locations:

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronHiggins09 Aaron Higgins (@AaronHiggins09) reported

    @Plusnet how do I cancel a membership?

  • EssexRocker Dave (@EssexRocker) reported

    @plusnethelp Having to call @Plusnet every few weeks when you have an on going broadband issue is the worse thing about 2020, and we know how bad this year has been. #AnswerThePhone #EmployMorePeople

  • Jas_nm Jas-n (@Jas_nm) reported

    .@plusnethelp @plusnet are breaching their contract early and are expecting me to pay for a data SIM as a resolution.

  • HeikoMo 🏆 Michael Morgan🍷⚽🎸 (@HeikoMo) reported

    @plusnethelp Then why does the text of the ticket say Plusnet.."..believe it would be beneficial to be on our Anytime International call package at £9 per month.."..when in over 12 months I have never once spent close to £9 in extra charges??

  • holfl2 Holly Fleming (@holfl2) reported

    @Plusnet have just signed up to Plusnet... old provider has been disconnected today but can’t get onto Plusnet network and you’re not accepting phone calls... grateful for some urgent help?? Thanks.

  • tania_schEKM Tania @ EKM (@tania_schEKM) reported

    @plusnethelp - I want to raise a complaint about the service I am getting from PlusNet - I am having issues with my broadband and they say they would be in touch within 72 hours but that was a week ago. I cannot find an email address to send my complaint

  • garethyes Gareth Thomas (@garethyes) reported

    If you're planning on switching #broadband provider don't go to @Plusnet ... day one and can't connect and customer service not open. What a joke.

  • ClaireTheHag1 Claire-Louise AB Grey Witch (@ClaireTheHag1) reported

    @Littlelucyd @Plusnet Yep I have had major issues with Plusnet too.... Good luck!

  • daniel_eason daniel_eason (@daniel_eason) reported

    @markwilsonit @bt_uk I moved to plusnet this year as I'd had enough of this and increasing costs....I had some issues with redeeming the voucher with Plusnet at the start but been fine service wise.

  • jennyduncalf2 Jenni, covid longhauler (@jennyduncalf2) reported

    @mariepercival @Plusnet @plusnethelp Google, YouTube discord are down due to server outages, may be connected. By were struggling this morning too