Plusnet

Plusnet Outage Report in Longton, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Longton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Longton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Longton, Lancashire, England 12/10/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Longton, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston Wi-fi
United KingdomSouthport Internet
United KingdomBlackpool Internet
United KingdomBlackpool Phone
United KingdomSouthport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Longton, England

Latest outage, problems and issue reports in Longton and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • glenblackpool Glen Guest House (@glenblackpool) reported from South Shore, England

    Still waiting for assistance from @Plusnet and @plusnethelp Issue been going on since June and still no internet. Absolutely terrible customer services

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • LCord80 Leon C (@LCord80) reported from South Shore, England

    @Plusnet internet dropped approx. 9pm last night, still not back on. Any known issues in PR4 area? I’ve already DM this morning and had no reply.

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • br1mcg brian McG 🇪🇺⭐⭐ (@br1mcg) reported from Saint Annes on the Sea, England

    @stonefish100 Plusnet have some decent deals just now. We're with them.. No reliability issues.. and you get the BT Sports app for a Fiver too.

  • vickyfylde The Fylde Blackpool (@vickyfylde) reported from South Shore, England

    @Plusnet I can honestly say this has been the worst experience ever! One month to get broadband installed as you forgot about me!!! Appalling customer service. I’ve now been told to call you back on Friday when I’m up and running to discuss a gesture of goodwill!!!

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • m1maj Martyn Johnson (@m1maj) reported from South Shore, England

    @plusnethelp Contacting you about a line which was transferred from BT to Plusnet. Ever since the transfer, Caller ID has not worked at all. Can you help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @No0n3toany1 Hi there, I'm really sorry about the connection problems. There's been a widespread outage affecting your area which has since been fixed and I can see you're back online now. Please do get back in touch if you're in need of any further help though. - Adam - Plusnet Sheffield.

  • QPRNORM Norm (@QPRNORM) reported

    @Plusnet I’m always out James . I’ll give you guys another week to sort out my issue . I’ll have to escalate my issue with @ofcom if it hasn’t been resolved by then . Cheers

  • StaceyL32175316 Stacey (@StaceyL32175316) reported

    @Plusnet Hi, I haven't had any phone signal or 3g/4g all day - I have tried switching my phone on and off - please can you help? I can't call customer services... No issues until today and I haven't changed anything. Thank you

  • BuzzBeardy Jabby Dodger (@BuzzBeardy) reported

    @Plusnet Are you having trouble with login or password reset that you know of for Plusnet mobile? Cant login and reset has a glitch, when you enter new password it refreshes and auto fills with a 5 letter word

  • Sazzy__Sandra Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet Was unable to take call as had early appointment NO INTERNET however house phone works when NOT plugged in via Internet plug so must be Internet plug/box that's not working

  • H0melanderSolos Homelander Solos (@H0melanderSolos) reported

    @Plusnet is the worst internet I’ve ever had and has the worst customer service I’ve ever experience so glad I’m leaving soon

  • CeeCeeLF C x (@CeeCeeLF) reported

    Plusnet is the biggest pile of **** for internet!😡🤬

  • dizziedee DizzieDee (@dizziedee) reported

    @streethawkfan Plusnet, it was down completely this morning 🥹

  • LudiLegacyy Ludicrous Legacyy (@LudiLegacyy) reported

    Stream cut short due to @Plusnet cutting out my internet, after a restart etc my internet is now down to 13mbos download and 2mbps upload…

  • spattinson001 Simon (@spattinson001) reported

    @Plusnet hi my Internet is not working and flashing orange and a red b. This has happened two days running. Why is this happening?