Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR4.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 04/01/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Preston, Blackburn and Lytham St Annes.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi

Community Discussion

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Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KH9897 KH989 (@KH9897) reported

    @Plusnet It's ok, managed to speak to someone now (I was somewhere else with a signal). Problem upgrading a mast apparently and should be fixed tomorrow lunchtime, fingers crossed.

  • simonbg12 Simon Albury (@simonbg12) reported

    1pMobile says it will send a new SIM. No reason to believe it will work differently. Never had problems with @Plusnet mobile or @asda_mobile

  • peruna58 Andrea Wood (@peruna58) reported

    @Plusnet our speed has dropped from 12mb down to 2 mb over the course of a month. You have checked our home and then found a fault in the network, but this has not been resolved! You say this is acceptable but surely you can’t just decrease our speed!

  • nipti1 Nipti Malde (@nipti1) reported

    @Plusnet I've been waiting to be connected to your customer services for 30mins. Is anyone going to answer the phone #CustomerService #customerexperience

  • TinyWarrier tinywarrior (@TinyWarrier) reported

    @Plusnet I’ve been on the phone to your customer support for nearly 40 minutes but I now need a wee. What do you suggest?

  • Parney Clive parnell (@Parney) reported

    @QuietstormJay @Plusnet interesting i've joined @Plusnet and have the same problem, also been waiting on phone for nearly 1 hour to talk to a human. What was the problem with the orange light?

  • Nichola96513277 Nick Love (@Nichola96513277) reported

    @Plusnet @Plusnet got a red broadband flashing light on your Hub One router, help me

  • 6123Madman Gemini,Guy 1 #GeneralElectionNow# (@6123Madman) reported

    @StephenPMurtagh @Plusnet 02 is the worse took me a week to cancel

  • patchnet00 Patrick Tucker (@patchnet00) reported

    @Plusnet I have had no mobile phone coverage on my iPhone all day and none of my family do. We are in the BR7 area. The app won’t let me login. You are completely broken.

  • DrSimonLea3 Simon Lea (@DrSimonLea3) reported

    @O2 Customer services is a shambles. Been waiting all week for manager call back as you have cut off my Tesco mobile number to port it (after being told you wouldn’t) then my daughters plusnet to port that (after being told you wouldn’t) and have now left us with no connections