Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 02/13/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Lytham St Annes, Blackburn and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Signalfailure12 On my way (@Signalfailure12) reported

    @Plusnet hi, I’ve had PlusNet broadband for about a year. It drops out regularly - often at least once a day. Is it a problem with the router or something else?

  • Plusnet Plusnet (@Plusnet) reported

    @peterjuerges Hi Peter, I'm sorry to hear you're having issues with your speeds. From testing your line, I'm showing no external faults and your speeds are within expected estimates. Are you noticing this issue only through wireless devices? -Tony Plusnet Sheffield

  • jeremy_slegg Jeremy Slegg (@jeremy_slegg) reported from Littlehampton, England

    @Plusnet I want to cancel BT Sport on Sky as I no longer have Sky and just keep my BT Sport App please advise how to do this many thanks

  • Plusnet Plusnet (@Plusnet) reported

    @edfoggin_ed Hi Ed, thanks for getting in touch. I'm afraid to cancel the account without transferring the service means you've need to give us a call in. Our mobile support team who can assist you with this can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile) - Benj - Sheffield

  • wjslater William Slater (@wjslater) reported

    @KarenSethuraman @Plusnet @Ofcom Still having the same problem with EE signal.

  • edfoggin_ed Ed (@edfoggin_ed) reported

    @Plusnet hi I wish to cancel my mobile contract but I’m not going to another provider - how do I cancel without ringing you

  • TedUrchin Ted Smith #FBPE #FBPPR #FBPA #RejoinEU 3.5% 🇪🇺 (@TedUrchin) reported

    @Plusnet I was with Plusnet for years. Great service. Then they changed and seemed more interested in new customers than existing. Oh, it also took much longer to get through to them, even before the pandemic. Needless to say, I’m no longer with them.

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet He’s been in touch several times - you know this. He was told to switch phone on and off .. then told to contact on Sunday?!? Stop putting this on us as the customer Anyway.. We got the PAC code & will be moving networks. @Plusnet is the worse network we’ve ever experienced.

  • atc_ldn AC (@atc_ldn) reported

    . @plusnet wife in hospital with critically ill 1 year old. Need to increase data from 4gb to 20-30gb immediately. Your adviser was useless offering 2gb or 4gb bolt on. Really poor experience. You didn't do me or you proud today. You just lost a customer. #WellDoYouProudNOT

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours to see if their phones are working?!? Unbelievable. We are moving networks..