Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 12/24/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Darwen, Southport and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomDarwen Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • willriot Will Pearce (@willriot) reported

    @plusnethelp @plusnet I have helped my dad set up a new broadband switching from TalkTalk and the transition isn't so smooth with TalkTalk having cancelled his line today and not being able to connect on Plusnet yet? Can you help me?

  • AaronHiggins09 Aaron Higgins (@AaronHiggins09) reported

    @Plusnet @plusnethelp how do I cancel my internet & phone with you?

  • RaymondHeeks Ray Heeks (@RaymondHeeks) reported

    @Plusnet router keeps rebooting. It's continuous and becoming quite annoying now. My wife is working from home and not a service we expect

  • AaronHiggins09 Aaron Higgins (@AaronHiggins09) reported

    @Plusnet how do I cancel a membership?

  • joethomasld Joe (@joethomasld) reported

    @BeTheBest_Chris @plusnethelp @Plusnet Exactly the same issue here! Had great service for years and years and the over the last 9 months tons of issues Plusnet don’t want to fix or care too! Now had to move to get FTTP with BT :/

  • KevinDann Kevin Dann (@KevinDann) reported

    @plusnethelp @Plusnet my broadband supposed to transfer to you today. No router, you’ve had old provider disconnected. Finally got into phone queue, been holding for 41 mins so far it’s your Xmas music, please help!!!

  • mariepercival Marie (@mariepercival) reported

    So far 90 minutes to get your @Plusnet @plusnethelp router to work. It teases me with a blue light then crashes. My previous router works fine but your stupid router doesn’t and your phone help isn’t available again! #notimpressed #dayoff #ruined

  • HeikoMo 🏆 Michael Morgan🍷⚽🎸 (@HeikoMo) reported

    @plusnethelp Then why does the text of the ticket say Plusnet.."..believe it would be beneficial to be on our Anytime International call package at £9 per month.."..when in over 12 months I have never once spent close to £9 in extra charges??

  • garysmi78803598 gary smith (@garysmi78803598) reported

    @plusnethelp hi I am a Plusnet customer but the signal around all of the house is not very especially in my main workroom, I have installed a Ethernet cable into my workroom now all I need is another router to have full WiFi can you please supply me with one and how do I get one

  • martfoxy1 Martin Fox (@martfoxy1) reported

    I am currently changing to Plusnet broadband. My internet went down today and hasn’t come back up. Is it being changed over and how much longer will it take? Tried phoning customer services but they say they are overloaded and can’t take anymore calls.