Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 03/10/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn and Lytham St Annes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryHindley1 Mr Potatoe (@TerryHindley1) reported

    @Plusnet Could you kindly come and fix/replace our router. Your service is woefully inadequate on the best days, but now the router goes down every 15/20 minutes and resets. ANYONE READING THIS WHO ARE THINKING OF JOINING THESE CLOWNS........DON'T!

  • kennybrown131 kennybrown131@mastodon.scot (@kennybrown131) reported

    @northernsky67 @virginmedia Same crap that Susans put up with for 25yrs. There is no advantage in staying. The landline used to be an issue for people migrating back to BT networks but that’s hardly an issue these days. I’m with plusnet. Been with them several times in the last decade

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    I have now complained to @Ofcom regarding @Plusnet and slamming. We are dealing with two vulnerable customers who you have failed to support. This is a total car crash. I am now on hold yet again.

  • DerekAbacus Derek Hodgson 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DerekAbacus) reported

    @Plusnet can you help the Plusnet network is down in Garelochhead, Helensburgh how long for?

  • JamesBoswell2 James Boswell (@JamesBoswell2) reported

    @Plusnet are you having network issues in the Doncaster area? My signal has started dropping out and I’ve had no more than 2 bars at home for days. No previous issues.

  • PeterTeapot Dr Peter phillips (@PeterTeapot) reported

    @plusnet called the number given for customer support to get a PAC and got a message saying calls from my phone were Not allowed WTF searched for alternative and was advised calls were charged at £6 !!

  • Screwfix Screwfix (@Screwfix) reported

    @cabey001 We currently have a ongoing issue with plusnet users, this is on plusnets side and we are awaiting for them to fix the issue. My advice would be to use mobile data to access our website at this time. Thanks, Adam

  • Elaine96826007 Elaine (@Elaine96826007) reported

    @poorscousertom @Plusnet I had problems with my Wi Fi this time last year ..took me hours to report the fault and weeks to put it right ! Good luck !

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • Hambert06 Hammy (@Hambert06) reported

    @DDIGITALMEDIA @Plusnet I done that a few times. Still no luck. Seems to be a Dns issue