Plusnet Outage in Preston, Lancashire, England

@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

@SkyUK Ha. Nice sniping. I’ve got a lot of time for that. However, we left you because of the same problem and it didn’t get fixed. I hope @bt_uk can help, or we might be off to @virginmedia @TalkTalk or @Plusnet

It’s time for @Plusnet to get more call handlers. Minimum of a 45 minute queue every time we call no matter what time we call. Shameful for a business which prides itself on customer service

I ain’t payin £24 just for you to keep stopping all time and every room go into//different gotta switch WiFi off n on phone!! And connection slow sort ya shit out, @Plusnet

@yorkshireAVFC @lewis_codes @idimmock I'm with Plusnet who I believe use EE and couldn't get a signal yesterday

@plusnet #service #garbage #plusnetmobile keen to sign me up Long sign-up process, many checks Wanted to register me as 'vulnerable user' due to my blindness But couldn't send me bills which I could read Advised to do my best with online portal & call back if problems Rubbish!

@virginmedia we installed your ‘big’ package at the end of July, and since then have had CONSTANT PROBLEMS; ‘112mb’ fibre download speed no faster than our previous PlusNet 11mb regular broadband, network constantly cutting out and needing rebooting, tv cutting out...SHOCKING

@WhichUK WHITCH , your recommended @Plusnet from your page I filled appli. & payment det.- pop up came twice saying problem with application ring, I ignored, acceptance of payment never came so I rang @plusnethelp to cancel the order, it seems data collecting rather canceling the order

@alliorton @virginmedia We switched from BT to Plusnet a couple of months ago and it's been great. Don't know why ppl go with Virgin since ppl are always commenting that it is down!

@Plusnet just a warning guys n gals don't expect good customer service from this company router broke and just because I'm 4 months away form my contract end thye refused to send me another router unless I sign a 2 year deal when I ring to let them know I'm going to ee attitude

@JessicaOOTC @virginmedia I’ve heard good things of plusnet. Virgin’s support drives me nuts too, total robots

@JessicaOOTC @virginmedia plusnet have never let us down! they even gave us incredibly cheap mobile phone deals for being customers for so long

@will_luton @Plusnet One of my first jobs was cold calling from Yellow Pages. Super illegal. Employers didn't give a shit.