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Plusnet

Plusnet Outage Report in Preston, Lancashire, England

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Preston come from postal codes PR4 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Plusnet

Plusnet is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Preston, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Preston, and Lytham St Annes.

CityProblem TypeReport Time
Blackburn Wi-fi 4 hours ago
Preston Wi-fi 2 days ago
Blackburn Internet 15 days ago
Blackburn Internet 20 days ago
Blackburn Internet 21 days ago
Blackburn Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • heightsfarmali
    Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali
    Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • Natwatson78
    Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • emmabirdy
    Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • bluenige
    nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • katietim
    katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OtterlyTiffin
    Tiffin, Mother of Kobolds | OtterlyTiffin (@OtterlyTiffin) reported

    @Plusnet Hi there, I got solved in the timeframe the bot said, it was just a little disappointing to see these two systems not communicating because the status monitor website is more accessible than the tech-issue bot.

  • TonyBro53815660
    Tony Brown (@TonyBro53815660) reported

    @Plusnet How about the horror show that is plusnet customer service

  • sentimentix
    senti mentix (@sentimentix) reported

    @Plusnet My elderly, vulnerable parents' landline has been down for 16 days and counting... Plusnet knows they are reliant on an emergency telecare system connected to the line, yet they have delayed and put on hold the engineering work repeatedly. (Question ID 228600830)

  • ShelleyEdryn
    Shelley Williams (@ShelleyEdryn) reported

    @Plusnet Appreciate this is a let down from @OpenreachHelp not PN but as I have to liaise through yourselves to ensure pressure is put on them to solve the issue and not to just not turn up on the day causing our previous internet contract to terminate and costing all involved time and £!

  • DannyJo61282983
    Danny Jones (@DannyJo61282983) reported

    @Plusnet pls help, still no internet

  • gregjcwest
    greg west (@gregjcwest) reported

    @Plusnet despite a brief engineer changing my line my broadband still sucks and is delivering half the minimum speed- as well as not reaching my spare room 10m from the router. Not good enough. Please contact me asap

  • TonyBro53815660
    Tony Brown (@TonyBro53815660) reported

    @Plusnet And your customers service is nothing to write home about

  • Plusnet
    Plusnet (@Plusnet) reported

    @CraigPWilson Once your current service goes off, switch over the routers. It may not work straight away as the Fibre work will be on going but we'll drop you a text and email once it's ready to use. - Curtis, Plusnet Sheffield

  • DOOGY43543492
    DOOGY (@DOOGY43543492) reported

    @WeAreOpenreach My service provider ‘ PlusNet ‘ has contacted OPENREACH on several times about a new port being installed in the cabinet, after breaking YOUR PROMISE to get it done by 2nd November which wasn’t done OPENREACH have told PlusNet that you don’t have any plans to fix it

  • Steveuk2030
    geordielad2030🏴󠁧󠁢󠁥󠁮󠁧󠁿 #NUFC (@Steveuk2030) reported

    @Only1JG18 I've been with plusnet a few year without any problems