Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 09/08/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Southport, Blackburn and Lytham St Annes.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomBlackburn Wi-fi
United KingdomSouthport E-mail
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ConserveMoore Jamie Moore (@ConserveMoore) reported

    @Plusnet Is your broadband service down on the Wirral or is it just me?

  • steveheard11 steve heard (@steveheard11) reported

    @wrexham anyone got plusnet internet outage in ruabon been off since 9 ish

  • Megan92851490 Megan (@Megan92851490) reported

    @Plusnet should I be worried that i am paying a £40+ bill for WiFi that is constantly low signal.don't have a big house and the speed is shocking. When playing/watching the ps4 it needs to be connect to an ethernet cable for it to Work then it rarely connects to my phone either.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Just reset again, this is utter rubbish, no idea why I resigned a 18 month again with you all. And I know it's more than likely the router because it is an old piece of crap, but hey only new customers get the new hub right? Disgraceful.

  • AndyY1988 Andrew Young (@AndyY1988) reported

    @Plusnet Hi, I'm coming to the end of my broadband contract and want to upgrade but there is no option to do that. Help please....

  • Toonarmy19771 Andy McLaren (@Toonarmy19771) reported

    Hi Plusnet, I'm fed up with your lousy customer service three times I've been promised a certain person would phone me back regarding compo on your mistake and again they have not. It's an utter joke.

  • Plusnet Plusnet (@Plusnet) reported

    @MeetaStar5 While we can assist with a range of queries through Social Media platforms, we're unable to cancel an account through this support channel and if you're not in a position to call us, you can send a letter via recorded delivery requesting this instead. -Tony Plusnet Sheffield

  • RegisteredSissy little sissy (@RegisteredSissy) reported

    @Plusnet it would be great to have internet , not for a second then off then a second again, I am losing money through your appalling service

  • Plusnet Plusnet (@Plusnet) reported

    @MeetaStar5 Hi Meeta, cancellation is one of the few things we can't support with via this support channel. If you're looking to cancel your broadband service, you can reach our Cancellation Team on 0330 123 9197 who can look into this for you. -Tony Plusnet Sheffield

  • LauraProbett LauraProbett (@LauraProbett) reported

    @Plusnet Hi Jodie, I've run the suggested tests and my broadband is still not connecting. I have left a comment on the ticket in the help assistant to this effect