Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 02/15/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Lytham St Annes and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Total Blackout
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SuseRichards Susanna R (@SuseRichards) reported

    If @Plusnet would be kind enough to stop messing about making up ridiculous internet games so I can 'win' something and concentrate on the actual technical stuff of running a broadband service that would be great.

  • DithersWithDogs Pam Thompson (@DithersWithDogs) reported

    @plusnethelp You kidnapped me without permission from my previous ISP, your tech dept was bloody rude and now I have no phone and no internet and my cardiologist is supposed to be calling today!! Plusnet? Should be Minusnet.

  • shuffletruffle9 Le Shuffle Truffle (@shuffletruffle9) reported

    @ZenInternetHelp switched from Plusnet to you in March and my internet has really suffered. Can't get on zoom meetings in places I previously could and regularly shows as unstable connection 😭

  • maxewhite max white (@maxewhite) reported

    @Plusnet Can someone please explain why as a business customer we have had no email for 24hrs because of a problem with #PlusNet systems which after repeated calls to your team they have failed to help with?

  • AndymanIndyScot Andyman🏴󠁧󠁢󠁳󠁣󠁴󠁿#AlbaParty#SuperMajority (@AndymanIndyScot) reported

    @plusnethelp Never had any problems with 3 other providers. Why is it just with Plusnet router? Seems like I'm not alone in experiencing ongoing connection issues either ...very poor service.

  • ShanR940 Shannon Reynolds (@ShanR940) reported

    @Plusnet I think it’s absolutely disgusting that you have the audacity to charge people for a service that you cannot provide! It’s no good apologising, apologising isn’t going to fix the issue is it? I will be taking legal action now, you’ve gone too far once again! Disgusting!

  • Paul_M_Clarke Paul Clarke (@Paul_M_Clarke) reported

    @plusnethelp lots of discussions going on in the Plusnet Community Forum about Plusnet Safeguard not working. Worried about safeguarding and child safety is an understatement. You don't need to DM me, just publish here for worried parents when this will be resolved.

  • mangymacaque Rosanne Gaggero (@mangymacaque) reported

    Who wins the prize for the slowest internet provider? My vote goes to @Plusnet Charming help line but nothing speeds it up. Come on @gigaclear ... why are you taking so long to connect us?

  • SarahBradders73 Sarah Bradbury (@SarahBradders73) reported

    @plusnethelp I've recently switched to plusnet, had several issues of Internet going off, being connected without Internet, having to do a router reset every couple of days, any idea why this would be happening?

  • EvilSynths ♆ 𝕵𝖆𝖒𝖎𝖊 ♆ (@EvilSynths) reported

    @neilmlomax @bt_uk At least you got a notice. PlusNet straight up ghosted me and I had to go through 5 people just to cancel lol.