Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 03/01/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Lytham St Annes and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Wi-fi
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WomanWithAWomb conspiracy_facts_theorist (@WomanWithAWomb) reported

    @Plusnet @Plusnet I sent you a direct message last night and no one has replied all day?? I'm asking if I can please pay my bill which is due on the 4th on the 10th instead please? It's my first bill since paying and getting my broadband installed, I hope that doesn't create problems 😢

  • jennam1767 Jenna (@jennam1767) reported

    @Plusnet Bit late to answer almost 72 hours later notice in I'll be leaving plusnet service is shocking!!

  • richsno1 Rosie Wise (@richsno1) reported

    I'm all for helping yourself when it comes to support pages, but please @Plusnet, don't assume that everyone is happy to pick up the phone for something that could and should be available to check when they log into their account. I just want an order status update. Do better!

  • jkria2003 jason barton (@jkria2003) reported

    @Plusnet please can you confirm if there are problems in the PR8 area, we have had issues withbroadband dropping out for a few days now

  • lottiefoodie lottiefoodie (@lottiefoodie) reported

    @Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!

  • mattmitch66 Prefix (@mattmitch66) reported

    @frankotron @thebasebear @fesshole Correct. My old router that I got with John Lewis broadband (rebadged Plusnet) allowed you to create a guest wireless network with any name and password you chose.

  • dkleeds44 Dkleeds44 (@dkleeds44) reported

    @Plusnet Stay away from these incompetent clowns. Can never get through to customer services. Cancelled my in the 14 day cooling off period due to this. And the incompetence continued when they delivered a broadband box. It sits where the postie dumped in outside the front door.

  • SRWoody23 Susan Attwood (@SRWoody23) reported

    @Plusnet What type of shopper am I? One left by @plusnet without internet for 14 days. @Plusnet failed to meet fix dates of 25/11, 2/12 and yesterday promised within 4 hours. I live in a town of 100,000 and my neighbours are in same position. Never again.

  • davechappers David Chapman (@davechappers) reported

    @Plusnet we’ve had no 4G service in a mobile sim for 2 days. Is there any reason this could be. Billing is all up to date

  • Chris_Widgery Chris Widgery (@Chris_Widgery) reported

    @Plusnet I can't even complain, because your website thinks I have already complained. Which I haven't because I cannot get through to anyone because you never answer the phone.