Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 12/14/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Darwen, Southport and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomDarwen Internet
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Britcan1 Britcan (@Britcan1) reported

    Plusnet mobile. Gave me a new sim which is for a different number than my old one and now have to wait 10 working days for a new one. I warned them the number was incorrect before it arrived. Did not listen terrible service

  • LornaRAWR Lorna Hassell (@LornaRAWR) reported

    @Plusnet every single month without fail my net goes down for a good few hours, normally of an evening some point around 8pm til midnight. Just a flashing orange light for no reason. I'm in the Liverpool area and your site never says there's an outage. What is happening?

  • thushara175 Thushara (@thushara175) reported

    @Plusnet messaged you a while back and replies are taking very long. I’ve not been able to use my phone to make or receive calls for weeks now. I’m not happy at all with your customer service. I have no way of calling you because my phone does not let me make any calls.

  • akatied Katie Dawson (@akatied) reported

    @Plusnet I am leaving Plusnet tomorrow after years! I phoned Customer Services to ask to retain my emails temporarily until the changeover is sorted out. They say this is no longer possible and yet the community posts are still saying it is! What can I do?

  • deostel Dave (@deostel) reported

    Absolutely love it! Do some network trunking changes in the house and reboot my router so I've received a new IP from @Plusnet, and now every site using @Cloudflare sees me as suspicious and I'm failing captcha. Thought I'd log into my Cloudflare account to maybe hint I'm real...

  • BlackettJay Jay Blackett (@BlackettJay) reported

    @Plusnet Hi, my SIM card hasn’t arrived and I cannot call the support number given because I do not have a sim card. It’s been 10 working days and I have already been charged to start my plan. Thanks

  • SamanthaRive Samantha Cox (@SamanthaRive) reported

    @Plusnet I've tried on several occasions to sort lost phone issues out. I've just spoken to you & been told 3 times I should have tried harder even though you couldn't even manage to keep the line open just now. Tried to complain and email bounces back FURIOUS

  • julesdaw julie merritt (@julesdaw) reported

    STILL NO CONTACT #OPENREACH # PLUSNET #BADCUSTOMERSERVICE Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • julesdaw julie merritt (@julesdaw) reported

    Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet. #openreach #plusnet #badcustomerservice

  • purpleisiscat Dr purpleisiscat (@purpleisiscat) reported

    Hi @Plusnet , me again. We're down to less than 3Mbps this morning. Your colleague didn't get back to me when I DMd you a couple of days ago. Please look into this as we both work from home.