Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 12/18/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Darwen, Southport and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomDarwen Internet
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scam516 Sam campbell (@scam516) reported

    @Plusnet Also why has it taken 5 phone calls for that to be sorted... its a total joke.. your customer service is crap.. and so is the internet service... yet i still dont hear back unless i put stuff on here to you lot... absolute joke..

  • nmacdonald1972 Natasha Shane (@nmacdonald1972) reported from Horsham, England

    @phil_lovett58 @Plusnet Same for me went off around 0830 and been told be 3 days to be fixed as an open reach issue apparently

  • YonderVengeance YonderVengeance (@YonderVengeance) reported

    @Plusnet Well award winning customer service, I don't think. Cant reply to email, can't email directly, did not respond to my ticket. Now customer service say two weeks to reconnect! On hold for an imaginary supervisor for yonks. OMG now a text asking how they have done! GUESS!

  • Randalasy Stardust TaeTae (@Randalasy) reported

    @Plusnet whats going on with the internet today? Im constantly losing conection what a joke 35 £ for this service.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Why did he take over my case if he was then going to take 2 weeks off? I was passed to him as my last case handler did nothing with my case for over a month. How do o file a complaint?

  • NasserMarand Nasser Marand (@NasserMarand) reported

    @Plusnet lost my mobile number that I had for 18+ years now allocated to another @Plusnet customer. The most incompetent mobile operator in the country... @Plusnet I want my number back you imbeciles

  • annekiamena Anne Rhodes (@annekiamena) reported

    @Plusnet is there a problem with accessing mobile account details through your app?

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • UKSimmer_ 🦋 UKSimmer 🦋 (@UKSimmer_) reported

    @Plusnet @plusnethelp are you having trouble today my internet has been intermittent all day! On off on off! Driving me insane

  • Larns___ Alanab 💙 (@Larns___) reported

    @Plusnet Hello, experiencing really slow internet this past week. Thought it was related to G7 in Cornwall! But still having problems