Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 06/15/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • billy_burrett Billy burrett (@billy_burrett) reported

    @Plusnet Can you sort your damn website out! I've been trying to pay my freaking bill for 3 days and now I can't use my wifi! I'm not calling just to go through an automated system and then be on hold for 3 weeks! I have things I need to do

  • lozphie Lauren Hurford (@lozphie) reported

    @Plusnet are you aware of any signal/wifi issues in the Putney area. Our WiFi has been dropping in and out for a few days now

  • screwy73 Carl S (@screwy73) reported

    @Plusnet hi i ring up to cancel my contract of which you insist we must ring you , why then does the indian guy ask for my bank details ? Just to cancel a contract

  • UKHaveyoursay Have Your Say Now (@UKHaveyoursay) reported

    So if you are thinking of using @Plusnet then don't. We will be sharing videos on why this service is worthless and their customer service. They overcharge you for a crap service. Look elsewhere guys to save disappointment and problems

  • PATRI0T_RIVER River (@PATRI0T_RIVER) reported

    @Plusnet Yet again for the 3rd month running I've received a massive bill for phone costs when I don't even have a phone connected !!,the incompetence of Plusnet is next level, the engineer you sent out said there's a crosswire issue and that it was fixed, obviously not,FUMING!😡

  • AlunRichards11 Alun Richards (@AlunRichards11) reported

    @Plusnet, can you tell me why we are paying over £60 for our Internet when on your website i could have the service for £34 amonth????

  • mozztattoo Neill Morris (@mozztattoo) reported

    @Plusnet hey I am moving house on Friday 20th June. Can i move my service across to the new address.

  • SpectrumNez SpectrumNez (@SpectrumNez) reported

    @Plusnet @kylemtenten Hi. I’ve just seen this message and my father in law has had this email too. He’s 85 and vulnerable. Support tell me there’s nothing they can do, we’re just going to lose the broadband, phone line, and incur a £280 charge!

  • Plusnet Plusnet (@Plusnet) reported

    @TPreston13997 Hi there, Thank you for your message and we are sorry for the delay with our responses. Unfortunatley if you were to cancel your broadband service with us, your email address would be cancelled too. Rafiqe - Plusnet Sheffield

  • BurkleAnne Anne Burkle (@BurkleAnne) reported

    URGENT MESSAGE to @Plusnet and @Plusnethelp. You send emails telling me to empty my deleted files from your server but despite many phone calls and attempts, I am unable to access Plusnet webmail in order to comply. Online Help is useless.