Plusnet Outage Report in Preston, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Preston, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Southport, Blackburn, Darwen and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Southport |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Nick
(@NickAiello3000) reported
from
Southport, England
@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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katie timmins
(@katietim) reported
from
Preston, England
@Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
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Em
(@emmabirdy) reported
from
Blackburn, England
Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Enis Engin
(@Enginio316) reported
@Plusnet internet down in my area ct11, any idea the reason?
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Gremmers
(@gremmers81) reported
Hi @Plusnet in switching from one account with you to another you’ve closed the original and now my parents are without internet until mid-January. You’re doing nothing about this and it’s completely your fault. Absolutely terrible customer service.
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Ollason
(@ChrisRyan61) reported
@Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!
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Robyn Alexandra Starr
(@FIibbertygibbet) reported
Virgin Wi-Fi down again but changing to plusnet tomorrow…
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Alison Inman
(@Alison_Inman) reported
Cancelled BT, Plusnet router hasn’t arrived. No internet, crap mobile signal. End of days.
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Jasmine Lees
(@jastamouse2704) reported
@Plusnet I have been waiting since the first week of January to have my internet installed, I have since been advised by your customer service team that my internet request had been cancelled, despite taking an initial payment, I have had no confirmation of this or refund.
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Hitesh magecha
(@HMagecha) reported
I have no Plusnet Mobile service for the last two days on three different mobile phones in my household suggesting this may be a Plusnet mobile network issue. I cannot send texts of make calls. Any suggestions on how I resolve this issue please?
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Mark Ripley
(@MarkRipley) reported
@BTSopenreach decided to cancel our broadband account via @Plusnet for no reason. Due to the holidays, it’s going to take a week to get it back. Thanks, guys.
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
@Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service
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Ollason
(@ChrisRyan61) reported
@Plusnet Let down AGAIN this morning after promise that engineer would be out to sort out issue between 08.00 and 13.00 today. No engineer - no update - no surprise. Waiting for installation since October 25th. Absolutely shocking service!!