Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 11/30/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomPreston Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrewSegal Andrew Segal (@DrewSegal) reported

    @Plusnet @amandasegal Hello @Plusnet. I am the account holder. Complaint is underway and we've been told reconnection due Monday, although I am sceptical after months of hashes. Every morning I dread seeing red lights on the router! If it's not working, we will leave and will NOT accept charges to go.

  • louiecm Louie Marcus (@louiecm) reported

    @Plusnet @plusnethelp Been getting intermittent WiFi this evening. Keeps cutting out for 2 minutes then coming back just to cut out again. Is this a wide spread issue at the moment? Had it a few days ago as well

  • TulaDyer Tula Dyer (@TulaDyer) reported

    @Plusnet 16 weeks and five days. We sincerely hope that's been long enough for you to fix the problems & you can now address the same issue with other local residents #intermittentinternet #internetissues

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet please cancel the contract I just took out and refund my £7 I am staying with my old company as they offered me a better deal and cancel the stac code plse. R King

  • MrSimonBower Simon Bower (@MrSimonBower) reported

    @Plusnet I’d like help with you not cancelling my appointments at the last minute then not answering my calls. High quality service from @Plusnet 👏🏼👏🏼👏🏼

  • ahj321 ahj321💙 (@ahj321) reported

    @Plusnet The landline is not working, and the internet dropped for a bit but is now back on. How do I report it?

  • ShanR940 Shannon Reynolds (@ShanR940) reported

    @Plusnet Don’t waste your time with plusnet guys! I’ve always had terrible connections with them, they make false promises. I currently have no internet because of their absolute S**T services! They are also not willing to help at all as I’ve reported so many times! F***ing Useless!!!

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet Still waiting for my emails to be recovered. I am sure if I stopped my Direct Debit payments as quick as you archived my emails you wouldnt like the restore time to put the direct debit service back to receive payment. #whatsabetterISPtomoveto #thatlldo #thatneedsimprovement

  • ShanR940 Shannon Reynolds (@ShanR940) reported

    @Plusnet Well you can start by shutting down your company! Once again I’m left with no connection! and don’t give me all that monotone s**t! This has been going on for months and you expect me to pay you?! you’re a joke! Stop lying to your customers about broadband speeds! Fraudsters!

  • hilsmith6 Hilary Smith (@hilsmith6) reported

    @Plusnet Have you got an outage in Warrington WA1? Mum's WiFi not working.