Plusnet

Plusnet Outage Report in Preston, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Preston come from postal codes PR1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 04/12/2025 17:30

April 12: Problems at Plusnet

Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston TV
United KingdomSouthport Internet
United KingdomChorley Internet
United KingdomSouthport Internet
United KingdomSouthport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Fraser_Milne Fraser Milne (@Fraser_Milne) reported

    @Plusnet I’m having constant connection issues…broadband keeps going down…having to constantly reboot router.

  • scam516 Sam campbell (@scam516) reported

    @Plusnet still waiting for my refund to hit my account.. duno why im suprised anymore if im honest.... your customer service is a total joke..

  • CatsAreLoud Astrophic (@CatsAreLoud) reported

    Plusnet claim that they will do everything to support disabled customers but their only webchat service is for sales only, so there's no accessibility for customers who can't use a phone. Their webchat sales team told me it could be days before someone would reply to email

  • lisaharte101 lisaharte101 (@lisaharte101) reported

    @Plusnet In the time it’s taken, I’ve spent £90 on a new router and 5G wireless dongles to fix the issue.

  • samgillham Sam Gillham (@samgillham) reported

    @2plus2isjoe Visiting my mum and just spent ten minutes lecturing her on the obvious shitness of her Plusnet internet. Got weirdly animated and emotional about the whole thing even though I know nothing about how the internet works. She must never know.

  • Jennybaileyy Jennifer (@Jennybaileyy) reported

    @Plusnet hello, my WiFi went down an hour ago and I gave tried all sorts to resolve it. I have reset, restarted, updated my password and it still won't work. Could you please run some checks on your end? Thanks

  • therealwaynemcc Wayne McCarron (@therealwaynemcc) reported

    @Plusnet - The Absolute Worst Broadband Provider I have ever had the displeasure of using. My mother has been paying £25 per month for over 3 months and getting downspeeds of less than 10mbps consistently. Your customer service people are useless. I will be taking this to OFCOM

  • GlitteryHayls Hayley (@GlitteryHayls) reported

    @B055BAW @Plusnet To be fair they’ve been brilliant trying to sort the issues out, can’t fault them for that.

  • alums_d @D.alums (@alums_d) reported

    @Plusnet I regret to inform you that my reception is next to zero. My internt freezes intermitently , and there is totally no reception upstairs. I am totally frustrated and will have no option but to terminate my contract since you are not keeping to the terms of contract.

  • davelms Dave Sugden (@davelms) reported

    @Endless_PaulyT @Plusnet Same here, @plusnet has been up and down regularly in the last week (LS27 area). Each time is only for a minute and then it comes back again. Been great for 2 years before this week, now down more times in 2 days than it has in 2 years.