Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 12/13/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Darwen, Southport and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomDarwen Internet
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gareth71 Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gareth71) reported

    @CruisingTheCut PlusNet aren't always the cheapest - but their customer service is excellent. I've been with them for broadband for many years, and recently moved my mobile phone to them as well.

  • nihan_gln Nihan (@nihan_gln) reported

    @Plusnet what is going on? No broadband since Friday morning! It has been almost 2 days! I cannot contact anyone and customer service doesn’t respond to calls or messages. This is unbelievably irresponsible!

  • PUNC18_Roxzan Roxzan (@PUNC18_Roxzan) reported

    @Plusnet Hello, I am still having trouble with my internet connection after 36 hours. I’m unable to complete any tasks I need to and it’s getting frustrating. Any update?

  • AsherAMB888 AsherYNWA (@AsherAMB888) reported

    @Plusnet I'm extremely saddened by the pathetic Internet service you provide

  • baldbookgeek William James (@baldbookgeek) reported

    @Plusnet my internet is running so slow hasn’t been right since it want off at random a few days ago

  • matwatkinson mat watkinson (@matwatkinson) reported

    @plusnet when I really need to use my phone, no signal between Manchester & York. I’m on a train with WiFi. Difficult to understand

  • YACA_UK Yet Another Canal Adventure (@YACA_UK) reported

    @CruisingTheCut Ah, well you see there's the problem... reliable you say, not a silly price... and with good service... Good Luck! The likes of Sky, Plusnet, TalkTalk, EE/BT, Zen - all rely on OpenReach to install and resolve customer issues. Virginmedia use their own fibre and cable.

  • collmatt Colleen Cleary (@collmatt) reported

    @Plusnet WiFi out all day, cannot get hold of helpline, shocking service, the WiFi had been playing up for awhile and now down completely 😑 not impressed

  • AliStallard1 Alison Stallard (@AliStallard1) reported

    @Plusnet can I ring a real voice? Landline not working and no Digi reception here

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????