Plusnet

Plusnet Outage Report in Preston, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Preston come from postal codes PR1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 05/04/2025 08:50

May 04: Problems at Plusnet

Plusnet is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomPreston Internet
United KingdomPreston TV
United KingdomSouthport Internet
United KingdomChorley Internet
United KingdomSouthport Internet
United KingdomSouthport E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OliverEnglish10 Olls (@OliverEnglish10) reported

    @Plusnet omg, on hold to speak to someone, some of the worst music I've ever endured! Congratulations :D (can't renew my contract online for some reason)

  • TrealSlimDavey_ 𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉  (@TrealSlimDavey_) reported

    @TheSun @SkyHelpTeam see are in breach just like last week in kent how many more times maybe sell your broadband to BT or Virgin or TalkTalk or Plusnet they never get many issues as you do

  • baynesa inexplicably it’s still january baynes (@baynesa) reported

    Anyone know how to identify a landline supplier? My Mother's 'phone line has carked it, and no-one has a clue who's supplying it. We thought that it was Plusnet, but the DD stopped last year. @Ofcom @revk -- can you help?

  • kjhrconsulting Karen Williams (@kjhrconsulting) reported

    @Plusnet Are there currently service problems? Internet outage seems to be happening more regularly? Cambridgeshire area.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @mahert2011 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help.

  • BondPhuck Bond, James ***** Bond (@BondPhuck) reported

    Sky broadband is a joke. @SkyHelpTeam how the hell is offering me the exact same package a new customer would get good enough to keep me as a customer? Switching to plusnet. Shorter contracts and faster speeds for the same exact price.

  • Cat3Sin Caterina Sinibaldi (@Cat3Sin) reported

    @gsdd @Plusnet @plusnethelp We have the same issue. New line, phone ringing continuously, can’t make or take calls. Did you manage to have it fixed, Gary? We’re tempted to cancel our contract.

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @MarcAllera I don’t blame the call centre workers at @plusnethelp . I blame the Management for allowing such dreadful #poorcustomerservice & letting people hang on the phone for hours. People will go to other providers if you keep adopting such #pennypinching tactics. #plusnet

  • JJColeman704 J J Coleman (@JJColeman704) reported

    @plusnethelp My plusnet speed is terrible. I should be getting *minimum* 44mbps and am averaging about 8.4. This isn't what I signed up for.

  • TooCrypto TooCrypto (@TooCrypto) reported

    @Plusnet broadband in the Kbps since November 2020 and an inability to cancel due to a £90 fee whilst trying to work from home #zoomisamess #heldhostage #corona