Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 03/06/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Lytham St Annes and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Total Blackout
United KingdomBlackburn Total Blackout
United KingdomLytham St Annes Wi-fi
United KingdomLytham St Annes Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GraceAxHa Grace Redmond (@GraceAxHa) reported

    @Plusnet Thanks for the quick response, I have just spoken to someone on the number you advised and they said it is not them that would deal with it because it is not classed as dangerous. The gentleman I spoke to said I need to speak to my service provider Please advise what to do next

  • kateweb Kate W (@kateweb) reported

    @Plusnet Every member of staff I speak to says I've been misinformed by the others. And after 37 minutes on the phone, I can't even cancel! Appalling service, yet again.

  • tshafee Tia Shafee (@tshafee) reported

    Over a month, and @OpenreachHelp are persistently failing to resolve a problem with our lack of broadband connection. To give @Plusnet credit, they've escalated to Openreach in every way they can, but it's a month after moving in and nearly 6 weeks since we placed the order.

  • BoothBuzz Vicky Booth (@BoothBuzz) reported

    @Plusnet how come after 15 days after my connection date am I still waiting? @OpenreachHelp can you help?

  • alihenderson10 Ali Henderson (@alihenderson10) reported

    @Sparklecake69 @virginmedia They do take the piss, don't they? I'm with Plusnet. They use the BT network. They've been very good (for me anyway) £22.99 for unlimited standard broadband. 🤔

  • gazzawazza100 Gary Thompson (@gazzawazza100) reported

    @OpenreachHelp @plusnet Hi. have been on call with plusnet support. Have a confirmed legacy line card fault at the Kenton Road Exchange. Broadband fine. No dial tone. Just contacting you in the hope you can log at your end.

  • LeeJ79 Lee J (@LeeJ79) reported

    Hi @Plusnet, I see that the CPI increase has been published so my plusnet service is going up by 0.7% PLUS 3.9% (so 4.6% total). Can you tell me how you derive the 3.9%, without say "it's in your contract"? Curious to understand why my bill should increase by more than the CPI?

  • stagetechuk James (@stagetechuk) reported

    @samwhoo @plusnethelp @aaisp Can’t fault Plusnet TBF, great customer service and this is the first issue we’ve had in over 4 years of service at this house.

  • S35JLawless 🏴‍☠️s35jlawless🏴‍☠️ (@S35JLawless) reported

    @Plusnet what's happening? My internet has been down more than on since last night and I'm trying to work.....

  • Plusnet Plusnet (@Plusnet) reported

    @graemeburton Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield