Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 01/31/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TempestStorm71 Tempest Storm (@TempestStorm71) reported

    @WhichUK #plusnet would you follow up on the amount of customer issues created by #plusnet

  • ConnectingGary Gary Marston (@ConnectingGary) reported

    @Plusnet Not able to make outgoing calls - any faults on your network?

  • jlo35 James Love (@jlo35) reported

    @plusnethelp is there an issue with Plusnet mobile at the moment. I can't call my my wife on her mobile.

  • TempestStorm71 Tempest Storm (@TempestStorm71) reported

    @itvMLshow could you consider investigating Plusnet and their customer services? #plusnet

  • murgz7 FPL Megatron (@murgz7) reported

    @plusnethelp @Plusnet Can someone please sort this internet and customer service out for me? Horrendous back and forth!

  • TempestStorm71 Tempest Storm (@TempestStorm71) reported

    @MartinSLewis #plusnet are you aware of the mounting customer issues with this company? It’s worth an investigation

  • stvmccrthy Steve McCarthy (@stvmccrthy) reported

    @jessmeacham I'd assume yes it's through the phoneline as they use the BT network. Things might have changed since my plusnet days but it's pretty much only Virgin and a few small companies that use anything other than the phoneline.

  • FrankDRoberts Frank Roberts (@FrankDRoberts) reported

    @Plusnet Registered with Plusnet for internet end of March, informed 10-14 days, had to wait three weeks until 17th April. On 16th April get message stating internet will not be ready until ready until 30th April. No explanation. Not acceptable level of service!!

  • Ruth82046341 Ruth (@Ruth82046341) reported

    @Plusnet now saying that if I leave their service (which I would have a right to do seeing how they have failed me) I will forfeit the money they owe me (which I only had to spend to fix their mistakes!) Being held hostage as their customer!!!

  • lozphie Lauren Hurford (@lozphie) reported

    @plusnethelp Hi Chris! I’m not even going to bother. We’ve got so many notes and complaints on our account already it wouldn’t achieve anything. I’m SO disappointed in the service we’ve had and I definitely wouldn’t recommend Plusnet 😡