Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 01/07/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Southport, Blackburn, Darwen and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 1TD Tom Davies (@1TD) reported

    Always haggle the customer service rep on the phone when renewing a contract. Took me 20 seconds for Plusnet to offer £28.99 a month, down to £25.99 and finally £24.99 a month for 18 months. Cheeky buggers.

  • _martint81 Martin Tune (@_martint81) reported

    @TalkTalk @Plusnet Jessie, I DM'd you. You've switched the broadband off and refunded the difference with the bill so I don't get what your problem with the phone number is. The request to switch was in my name which you did anyway.

  • cunbobs Cunbobs (@cunbobs) reported

    @Plusnet please stop increasing my 30 day rolling contract. It's getting annoying that I have to keep changing my plan - I mean, I keep getting more data for the original cost...but still...stop doing it. The cost of living is going up, stop adding to the problem!

  • leod_lindsey Lindsey Leod (@leod_lindsey) reported

    @Plusnet my phone hasn't been working for 3 days now. Really need to know why my service is no longer working as rely on my phone for safety etc.

  • TCTweeting ME (@TCTweeting) reported

    @Plusnet - you're all talk and no support. How can I cancel my service with you? Without any penalties.

  • k1lmo Iain Kilmurray 🕷 (@k1lmo) reported

    @OpenreachHelp Just called they were absolutely useless and unhelpful. Got nowhere! They want me to call my supplyer @Plusnet and report the issue to them when it’s nothing to do with them.

  • Maribellmouse Marianne (@Maribellmouse) reported

    @292CAN @Plusnet I’m in the same boat. So angry they are continuing to accept port requests when it isn’t working. They have been aware of the issue for some time and still have no idea how long it will take to resolve. Meanwhile we’re all trapped with no data, no texts and our numbers in limbo!

  • x23ml X23 (@x23ml) reported

    Hi @Plusnet please can you sort out my broadband. It keeps dropping. Speed also varies. I've Txt HELP several times. Fault with line one moment, no fault with line the next... Never had any problems up until recently...

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @JennyBratty @Plusnet I’d also think about telling @Plusnet you can’t afford your current contract. They have. Legal responsibility to help you where they can, they might be able to reduce the contract you’re already on. Eg Circumstances have changed since you signed the contract

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    Hi @ShellEnergyHome I need to move my father-in-law away from his current broadband provider (@Plusnet) as I cannot help him renegotiate his contract. If I were to move him, can he add me as an authorised contact on his account and would I be able to renegotiate his contract?