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Plusnet

Plusnet Outage Report in Preston, Lancashire, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Preston come from postal codes PR4 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Preston, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Preston, and Lytham St Annes.

CityProblem TypeReport Time
Blackburn Wi-fi 23 hours ago
Blackburn Wi-fi 3 days ago
Preston Wi-fi 5 days ago
Blackburn Internet 18 days ago
Blackburn Internet 23 days ago
Blackburn Internet 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • bluenige
    nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • katietim
    katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • heightsfarmali
    Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • Natwatson78
    Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • emmabirdy
    Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • heightsfarmali
    Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DasB01833515
    Das B (@DasB01833515) reported

    @Plusnet Got terrible mobile signal in the west Edinburgh area this morning. Also got some important calls to make and receive. Please fix this!

  • SnahBhatti
    Snah Bhatti (@SnahBhatti) reported

    @Plusnet @plusnet why am I still on hold again despite asking someone to contact me! This #shambles #worstinternetprovider in the UK AVOID @Plusnet AT ALL COSTS IF YOU WANT HELP FROM CUSTOMER SERVICES AND NO ONE LYING TO YOU!

  • proactivepaul
    Paul Brannigan (@proactivepaul) reported

    @Plusnet any chance of a response to support ticket 219049467 ?

  • medthepirate
    med (@medthepirate) reported

    @Plusnet Still waiting on that update.. this is not great. I work from home and will seriously consider changing suppliers after this experience. No net, bad comms and an inflated bill this month without explanation. This is an essential service for people in 2021.

  • DasB01833515
    Das B (@DasB01833515) reported

    @Plusnet Thanks, Alice. Tried the coverage - it won't let me put my actual postcode in (says it's not valid). I'm doing it correctly. Tried with similar postcode and it said coverage was okay. Wifi is fine. Still no phone signal. Please investigate and fix.

  • O_T_Cymru
    OliverTwistCymru (@O_T_Cymru) reported

    @Plusnet I'm having difficulty getting through to an advisor as I have a problem with my download speeds, should be 65mbs + but getting under 20mbs

  • SnahBhatti
    Snah Bhatti (@SnahBhatti) reported

    @bt_uk @BT how long would it take for me to get internet from you? @Plusnet have let me down massively!

  • thorburn_mandie
    Mandie Thorburn (@thorburn_mandie) reported

    @Plusnet your contact number needs updating, I have tried to contact you on both numbers on your website which no longer exist. I am trying to find out why my internet for the past 2 weeks has been shocking, not a very happy customer here

  • DasB01833515
    Das B (@DasB01833515) reported

    @Plusnet It's back with signal now, thank heavens. Hopefully all okay from now on. Not sure what was happening, but am grateful for your response.

  • Urban__J
    Joe (@Urban__J) reported

    @plusnet Internet is so slow cannot even access speed test. When will this be resolved?