Plusnet outages and service status in Preston, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Preston, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Total Blackout.
- Wi-fi (67%)
- Total Blackout (33%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Preston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Preston, England
The most recent Plusnet outage reports came from the following cities: Blackburn, and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Wi-fi | 22 days ago |
|
Blackburn
|
Total Blackout | 24 days ago |
|
Blackburn
|
Wi-fi | 29 days ago |
|
Blackburn
|
Internet | 1 month ago |
|
Blackburn
|
Wi-fi | 1 month ago |
|
Blackburn
|
Wi-fi | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England@Plusnet just wondering if services are down please PR6 7FH ?
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Em (@emmabirdy) reported from Blackburn, EnglandThank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet
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katie timmins (@katietim) reported from Preston, England@Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie
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nigel harrison (@bluenige) reported from Longton, EnglandMy broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gingerlegs747 (@gingerlegs747) reported@SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.
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Joseph Barrett (@FrankGrimes36) reported@graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.
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Wanga-unLimited (@Consumer4You) reported@Plusnet We've been told that we must renew by 8 March but as you are dropping phone service on broadband we will cancel instead. Will the account and bills lapse if we do nothing? Thanks
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Jane L (@lewijan10) reported@MrNickKnowles @SkyUK @skytv I'm with Plusnet never had any probs.
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Michael Corbett (@kobb) reported@Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... 🤔
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Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...
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SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported@WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?
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DerylLynn on stranger’s island (@DerylLynn) reported@Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here
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GeeMan (@Greymayce) reported@tina0402x The trouble is all other providers BT Plusnet etc apart from Virgin use the same cabling, be it copper or fibre it all comes from the exchange. I worked at BT and this was explained by an engineer in the training. Copper is being phased out.
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Mark Crowther (@MarkTWIC) reported@Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.