Plusnet Outage Report in Preston, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Preston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Preston, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Blackburn, Darwen, Southport and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Darwen |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Preston, England
Latest outage, problems and issue reports in Preston and nearby locations:
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nigel harrison
(@bluenige) reported
from
Longton, England
My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid
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katie timmins
(@katietim) reported
from
Preston, England
@Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie
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Em
(@emmabirdy) reported
from
Blackburn, England
Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet
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Nick
(@NickAiello3000) reported
from
Southport, England
@Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁
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Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Priestley
(@RobertPriestl20) reported
@plusnethelp I have done before, in which they sent me a new router. However im still getting the same terrible service and still no internet. It really doesn't bode well when even the tech rep for plusnet said they wouldn't recommend using plusnet routers, and that a lot of customers have...
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Hannah Batteson
(@BattesonHannah) reported
@plusnethelp Hello. My Plusnet Broadband started on 29th March but I currently have no access to Wi-fi. I have rang customer support Friday, Monday, Tuesday and today. Each time we’ve been told you are “chasing the suppliers”. We’ve been asking for support because we cannot WFH
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Gary Graham
(@garyjgraham) reported
So happy my contract with @Plusnet is ending! "Unlimited Fibre Extra" average download speed 66Mb. I never once received over 38Mb in the last 18 months. Worst provider with disgusting customer service. Avoid this company at all costs, Saving a few quid is not always good!!!!
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Maddison Jones 🏴
(@HandleMaddie) reported
@virginmedia Tried the reset and seemed to work for a short while. WiFi dropping on all devices again tonight. So frustrating, never had this issue with Plusnet 😕
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Rupert wilson
(@Oxfordite) reported
@moni_waller How is TalkTalk involved? Can you ditch them and change supplier? Eg. @plusnet for a good value connection, or @ZenInternet for a high quality 9-5 type service.. BTW PlusNet increase your price ££ at end of minimum term, whilst ZenInternet don’t sting you for customer loyalty.
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🏴 Mark Grant 🏴
(@Technotoaster) reported
@plusnet @plusnethelp we are moments from cancelling. Your service has not regularly and randomly dropped since friday. Almost impossible to use browsers, but apps seem to work better. Router shows data being sent & received
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Emily Atkin
(@EmilyAtkin9) reported
@Plusnet still haven't returned my money to me. 5-7 working days was supposedly the earliest they could return it. It's been 14 days since the first complaint. £270 stolen from me and my children. See you in court for emotional damages!!
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Robert Priestley
(@RobertPriestl20) reported
Honestly, anyone thinking of joining @Plusnet, please don't. Only been with them 41 days and i don't think i have had 2 straight days of no problems. Wish i stayed with @vodafone or went with @BT... However now im trapped for another 17 months :(
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Tom Neal
(@Union_Tom) reported
@plusnethelp Hi Plusnet, my parents are having issue with the speed of their account at the moment, they can't even surf the web. Could you help?
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Paul Blacklock
(@oppressedrustic) reported
@plusnethelp Thanks for NOT letting my part-sighted 80 year old mother keep her email address. Your agent said he was filling out a form to request it be kept, but someone decided she was not worthy enough. So Plusnet should be hanging it’s head in shame. Poor service