Plusnet

Plusnet Outage Report in Preston, Lancashire, England

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The latest reports from users having issues in Preston come from postal codes PR1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Preston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Preston, Lancashire, England 12/14/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Preston, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Darwen, Southport and Preston.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomDarwen Internet
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • bluenige nigel harrison (@bluenige) reported from Longton, England

    My broadband is currently with @Plusnet but not for much longer dreadful service and not getting the advertised speeds gradually getting worse and worse #avoid

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris Problem is I’ve signed a contract with @Plusnet 🙁

  • katietim katie timmins (@katietim) reported from Preston, England

    @Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie

  • heightsfarmali Alison Critchley - Heights Farm Pet Foods #SBS (@heightsfarmali) reported from Warton, England

    @RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • NickAiello3000 Nick (@NickAiello3000) reported from Southport, England

    @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • louisehenesy lululovesdanzig (@louisehenesy) reported

    @plusnet extremely unhappy with the service / help I’ve received today. The internet is down on your part and won’t be able to get support for 72 hrs. So no internet no tv no working from home.

  • rosiekaj Rosie Johns (@rosiekaj) reported

    @plusnethelp @Plusnet I'm having an issue with our wifi and All4. Nothing will stream on any of our devices (smart TV, laptops, phones) but the app works when I'm not connected to wifi. I hear this is a common issue? It's super annoying. Help?

  • AbsintheAffair The Absinthe Affair & Steampunk 2021 (@AbsintheAffair) reported

    @plusnethelp @Plusnet Done dealing with you people - 1st you have said about “automated messages” You are making me ill & I can’t take any more! 😭 Reinstate my complaint (which you cancelled) & I will be taking this to the ombudsman as soon as I recover from this pounding migraine you have caused!

  • _RJGPhotography Rebecca Banks (@_RJGPhotography) reported

    .@Plusnet absolute crap. Ordered broadband 2 weeks ago to be told by you that you didn’t order it, just the phone line. Great stuff. Can’t work cause of you idiots but expect me to pay a month in advance for a non existent service!!

  • angiesbestday Ang (@angiesbestday) reported

    @Ofcom @Plusnet I was so distraught wen told it'll be Wed be4 anything cud be done to sort phone/broadband issue. Fault on line outside! Noway, it was working be4 switchover. I think number hasn't been ported over an that's the issue. This is peoples livelihoods your messing with

  • danielleterry_ Danielle Terry (@danielleterry_) reported

    @Plusnet my WiFi has gone down in Hammersmith - is there an issue?

  • AitchStuart Howard Stuart (@AitchStuart) reported

    Absolutely disgusted at PLUSNET customer services. Poor customer service, with a terrible attitude !

  • hahahahaaniyah ghost🦋 (@hahahahaaniyah) reported

    never complaining about sky wifi again, my dad switched to plusnet and la hawla

  • PaulCoo49070341 Paul Cooper (@PaulCoo49070341) reported

    Missed the #masters coverage last night after the broadband failed. Called #plusnet this morning. Call answered straight away and issue fixed in 10 mins. Credit where it's due. Great job.