Plusnet

Plusnet Outage Report in Up Holland, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Up Holland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Up Holland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Up Holland, Lancashire, England 12/24/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Up Holland, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Darwen, Southport, Liverpool and Atherton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarwen Internet
United KingdomSouthport Internet
United KingdomSouthport Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Total Blackout
United KingdomAtherton Internet

Community Discussion

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Plusnet Issues Reports Near Up Holland, England

Latest outage, problems and issue reports in Up Holland and nearby locations:

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteCat1 PC (@PeteCat1) reported

    @plusnethelp we're still having upload speed problems, what can we try next? New router? Also, please confirm cost to cancel contract. Never had this problem before, only once we returned to Plusnet & had to change the landline number. Too far from cabinet to benefit from fibre

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • scottjordan16 scott jordan (@scottjordan16) reported

    @Plusnet @SkintDad So how’s a bit of help with this issue I’ve spoken to open reach and they say I’ve to ask you to escalate what their moron engineer has done and I’m still speaking to open reach. No one wants to help. I’ve been with you 2 days and it’s nothing but a debacle

  • YVETTEBARNETT Yvette Barnett (@YVETTEBARNETT) reported

    @Plusnet My internet is not fit for purpose. Trying to cancel the service. Was told I could. Later told in v.aggressive manner it wd cost £126.50. WHY when it’s not fit for purpose and hasn’t been since day 1. Enough is enough, my husband has dementia and I’m 82! Please cancel.

  • joey__burton__ Joey Burton (@joey__burton__) reported

    I wouldn't even wish Plusnet wifi upon my worst enemy at this point tbh. It's ridiculous

  • scot_in_suffolk Sandra Taylor (@scot_in_suffolk) reported

    @plusnethelp @Plusnet @OpenreachHelp Feb 5, still no fibre Broadband. Got the router, the new contract but no service. This is supposed to be the day it all happens. Why the delay?

  • runxuan runxuan (@runxuan) reported

    Very frustrating when informing @Plusnet I am moving home, customer service using high-pressure sales locks me in for another 24 months (£29 per month) for the same deal that is offered to new customers as a 12 months contract for 22.99. What are my options? @MartinSLewis

  • SamanthaCrossl5 Samantha Crossley 🐕🐾👩‍❤️‍💋‍👨 💙 (@SamanthaCrossl5) reported

    @Plusnet on the phone for over 30 minutes trying to get through to you to report an issue with emails. Lovely on hold music but it would be great if you could answer and help us. Wonder if you would be quicker to answer if we were a new customer 🤔🤔

  • vicky80701924 vicky (@vicky80701924) reported

    @plusnethelp @Plusnet I rang yesterday to see where my router was (WiFi is active and still haven’t received my router), and I had the WORST customer service experience I’ve ever had. Jay, the advisor, was hostile, aggressive, rude and shouted at me.

  • SimonWhalley1 Simon Whalley (@SimonWhalley1) reported

    @TalkTalk She cancelled her existing @TalkTalk contract on 11 January in order to join @Plusnet (who's customer service has been excellent by the way).