Plusnet Outage Report in Up Holland, Lancashire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Up Holland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Up Holland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Up Holland, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Liverpool, Atherton and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Total Blackout | |
| Atherton |
Internet | |
| Liverpool |
Wi-fi | |
| Leigh |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Up Holland, England
Latest outage, problems and issue reports in Up Holland and nearby locations:
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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Natalie Watson
(@Natwatson78) reported
from
Whittle-le-Woods, England
@Plusnet just wondering if services are down please PR6 7FH ?
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Denham
(@Nuomer1) reported
@bookiesnacksize @Plusnet It must be possible, but is probably expensive - BT may insist on doing it themselves (and then subcontracting, but that's their problem). Why do you want to? DIY extensions are legal and reliable. And easy.
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
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Kingston
(@Kingston3468) reported
@PLUSNET guess what, heavy overnight rain and we have NO INTERNET or Phone what a surprise #plusnet have to be the worst internet company around. #absolutelyuseless this just goes on & on
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𝙅𝙊𝙀 𝘿 🎾
(@triscoe) reported
@aaronfarny_b @virginmedia Try @Plusnet. I currently pay £22 a month, for unlimited fibre. Decent speeds and never really drops tbh.
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Ciara Bergman
(@Ciara__Bergman) reported
Hi @Plusnet is there an outage in London? I’ve had no WiFi since this morning
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Leeds Best
(@mrleedsbest) reported
@Plusnet can you please help me contact HR, I worked at Plusnet a while back and need my old pension details but can't find any way to contact them online
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Pipsqueek01
(@pipsqueek01) reported
@plusnet regular EE service problems persist in DL12 8. This has been going on for weeks! Emergency calls only all day today.
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Sarah MH
(@Smitchalot) reported
My bill from plusnet was £0 and yet today they randomly took money out my account completely ******* me over before as that was “treat” money for my birthday on Sunday. I couldn’t hate a company more they do nothing but **** up constantly. Great start to the day.
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Rach
(@xrachford) reported
from
Omagh, Northern Ireland
@Plusnet hi , I was due to be credited £40 to my account due to service issues but never was ? And now it’s due to take my next bill within the next week ?
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Stewart Flisher
(@Stewflish) reported
@Plusnet I have registered a landline fault with you and received a fault number; how can I track progress of resolution please?