Plusnet

Plusnet Outage Report in Up Holland, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Up Holland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Up Holland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Up Holland, Lancashire, England 01/23/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Up Holland, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Liverpool, Southport and Darwen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomSouthport Internet
United KingdomLiverpool Internet
United KingdomDarwen Internet
United KingdomSouthport Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Up Holland, England

Latest outage, problems and issue reports in Up Holland and nearby locations:

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andykingsoton Andy King (@andykingsoton) reported

    @jmc_hughy @Plusnet @BT When we moved here (about seven years ago), I remember spending over three weeks having to nip down to the town library every time I wanted to check my email, while waiting for BT to sort our internet...

  • danselas Dan (@danselas) reported

    @Plusnet Recent new customer and stuck with one of your awful old routers. Also, see my last tweet - speeds have been shocking recently too. What are my rights to cancel based on poor equipment that doesn’t serve my basic needs and broadband speeds of under 1mb??

  • 8dc6 David Colligan (@8dc6) reported

    Hi @Plusnet my SIM card hasn't arrived. My account has been ported over to Plusnet, but I am unable to make a call to speak to customer service as I don't have the SIM card. This situation reminds me of 1960s song There's a Hole in My Bucket by Harry Belafonte. Please help ❌📞

  • fkrjd Frank Lingard (@fkrjd) reported

    @Plusnet I have been a customer from the force 9 days that's around 21 years. Any chance I could get one, please?

  • Plusnet Plusnet (@Plusnet) reported

    @awsiow Hi Andrew, I'm sorry to hear you're having issues with your email. Can you advise on what problems you're experiencing? Dan Plusnet Sheffield

  • theguruofthree Fred (@theguruofthree) reported

    @techreverie @Plusnet It's been reasonably good this week until now, where it's been down 20+ minutes now. The modem seems to have a link, but is not signing in so it's not a line issue. Seems like something higher level is wrong.

  • McWojjed Roger Sanford (@McWojjed) reported

    @Plusnet webmail is down again with a big broken banner (all devices). Status says all fine. Please don't repeat previous debacle 👎😕

  • philunwin Phil Unwin (@philunwin) reported

    @Plusnet I'll check when I am home later. Looking into my billing. Had a new contracts on 10th June @£25 and immediately had the price increase, I never paid that rate. It wasn't what I expected,

  • jamiewortleyuk Jamie Wortley (@jamiewortleyuk) reported

    @Plusnet no broadband at AL2 1GG. Pls can you help?

  • JoeSmiths16 Anabel Kane (@JoeSmiths16) reported

    @8dc6 @Plusnet I had similar experience on my account when I lost my tokens i contacted support for two weeks they couldn’t help until I was referred to ~**cyber_1check** on Instagram they recover my token and they are expert in retrieving of account