Plusnet Outage Report in Up Holland, Lancashire, England

Problems in the last 24 hours in Up Holland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Up Holland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Up Holland, England

The most recent Plusnet outage reports came from the following cities: Liverpool.

City	Problem Type	Report Time
Liverpool	Internet	22 days ago
Liverpool	Internet	1 month ago
Liverpool	Internet	2 months ago
Liverpool	Internet	2 months ago
Birkenhead	Internet	2 months ago
Liverpool	Wi-fi	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Up Holland, England

Latest outage, problems and issue reports in Up Holland and nearby locations:

• 
  Sarah Dixon (@SarahDixonHE) reported 4 minutes ago from Liverpool, England

  Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

• 
  Stone Tyres (@StoneTyres) reported 10 minutes ago from St Helens, England

  PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

• 
  Ed Manning (@Ed_Manning) reported 10 minutes ago from Birkenhead, England

  As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

• 
  lynn warburton (@lynnwarbo) reported 12 minutes ago from St Helens, England

  @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

• 
  rich cutts (@Cuttsrich) reported 17 minutes ago from Tyldesley, England

  @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

• 
  Jackie (@CroftJackie) reported 17 minutes ago from Up Holland, England

  @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

• 
  Joniredchops (@joniredchops) reported 25 minutes ago from Wigan, England

  @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

• 
  Paul (@Paul_crannee) reported 27 minutes ago from Hindley, England

  @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

• 
  James Wilson (@jwilson_trinem) reported 28 minutes ago from Southport, England

  Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

• 
  Lucy Willis (@LucyLoopy86) reported 31 minutes ago from Standish, England

  @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

• 
  lynn warburton (@lynnwarbo) reported 33 minutes ago from St Helens, England

  @plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!

• 
  Chris. Bracken (@ChrisBr41449425) reported 33 minutes ago from Warrington, England

  @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

• 
  lynn warburton (@lynnwarbo) reported 34 minutes ago from St Helens, England

  @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

• 
  Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported 40 minutes ago from Birkenhead, England

  @Plusnet 24hrs without internet now, any sign of a fix?

• 
  Nick (@NickAiello3000) reported 43 minutes ago from Southport, England

  @Plusnet confused as to why I’ve been charged disconnection fee and 1 extra months rental even though we cancelled in cool off period - spent 4 hours of my day trying to sort it out over phone - ironic we cancelled due to poor customer service ☝🏿

• 
  Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported 45 minutes ago from Birkenhead, England

  @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

• 
  lynn warburton (@lynnwarbo) reported 46 minutes ago from St Helens, England

  @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

• 
  lynn warburton (@lynnwarbo) reported 48 minutes ago from St Helens, England

  @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

• 
  Shaun Mc (@Shaunmc40) reported 51 minutes ago from Liverpool, England

  8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Fleming (@MatthewHenry) reported 3 minutes ago

  It took @Plusnet 4 days to "Pick and Pack" one of their standard routers after ours was knocked out by lightening & left us with no broadband or mobile. FOUR days! Lack of emergency service lets them down badly. Perils of dealing with a challenger brand? #plusnet #broadband

• 
  Steve Bannister (@SteveisSensible) reported 9 minutes ago

  @MarcAspinall Plusnet are super-helpful if you ever have any problems.

• 
  Syed S Huda (@samsul73) reported 9 minutes ago

  @Plusnet useless customer service. Just called with a simple query - was put on hold for more than 25min by someone who sounded like they rather not be helping customers and maybe WFH.

• 
  Question every thing. (@Coolcats457) reported 11 minutes ago

  @MartinSLewis Question can I have some advice. I took a unlimited fibre extra with Plusnet. Since then I have not received the speed promised. When I contacted them I get messed around saying it's Open reach fault. I have 11 months remaining. Can I terminate without penalties?

• 
  Uncle Establishment (@Alteredgeist) reported 12 minutes ago

  @Plusnet We keep having small outages. Even a small outage is a nuisance when I'm working from home - I work with video so it breaks huge uploads/downloads & breaks the VPN, costing time. The account is in my housemate's name, I'll have to get him to get in touch when he has time.

• 
  Muad'Dib in the streets, Shai-Hulud in the sheets (@FourWaterReed) reported 14 minutes ago

  @MarcAspinall Plusnet was better and cheaper than BT, and pleasant to deal with when there were issues.

• 
  Simon A Brett (@simonbrett) reported 16 minutes ago

  @TheJonFreeman @Plusnet I changed mobile from @Plusnet because of how poor the signal was at times - particularly at work

• 
  West Yorkie Bloke (@spunkster69) reported 16 minutes ago

  @Plusnet nothing but a bunch of lying thieves disguised as a company. How can you knowingly take payment for a service you offer to commence on X date knowing that date won't be happening but then won't give the money back as fast as you took it. I call that corporate theft.

• 
  Matt Fleming (@MatthewHenry) reported 19 minutes ago

  @Plusnet Yes it did arrive today! Thanks for your message. Good old Post Office. On every other customer service score, I can't fault @Plusnet but single speed router delivery, assuming every order's for a new customer, needs fixing. A next-day, chargeable delivery is surely a no-brainer?

• 
  Andy Smith (@asmith_1979) reported 23 minutes ago

  @Plusnet Trying to set myself up on your community forums but not receiving the verification email. Email address is correct. Are you having system issues?