Plusnet Outage Report in Up Holland, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Up Holland, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Up Holland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Up Holland, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Liverpool and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Wi-fi | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Up Holland, England
Latest outage, problems and issue reports in Up Holland and nearby locations:
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Natalie Watson
(@Natwatson78) reported
from
Whittle-le-Woods, England
@Plusnet just wondering if services are down please PR6 7FH ?
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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Lisa W (weird mum of 2) 💪💖
(@LisaWeeks9381) reported
from
Birkenhead, England
@jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Punchy McSlap ✍️ Drawn to Procrastination
(@punchymcslap) reported
from
Birkenhead, England
@Plusnet 24hrs without internet now, any sign of a fix?
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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soil_sniffer
(@soil_sniffer) reported
@DavidLaw @Plusnet That is poor i feel for you is this in general the average for the area? I use Quidco for cashback deals when chopping and changing suppliers (insurance/breakdown/utilities)i recently made a complaint with Bt for downgrading my speed from 40mb to 25mb.a losing battle..
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Jason Jardine
(@JasonAJardine) reported
@EE @Plusnet Of course @EE signal checker suggests that all is well and I should get excellent service even in a building. They couldn't be more wrong. Hell, it's patchy at best even outside.
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Kayleigh
(@KayleighRT91) reported
@Plusnet I haven't heard anything since joining your service on the 28th of September. Cant get through on the phone either. Please help I've been without internet for several weeks.
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Amy
(@MazzJaverick) reported
@Plusnet So you can respond about seven hours later? I am currently having to restart my hub every day to get even close to a decent service. Still trying to work from home at the moment, so can I send you an invoice for lost hours??
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Mike Torr
(@macronencer) reported
@Plusnet I've been waiting on your sales line listening to music for over twenty minutes now. I can't use the customer service line because I don't have a landline yet! What can I do? I need help with an order.
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Mandy Harvey
(@mandzmilly) reported
@Plusnet Hey, my internet has just went down. The light is solid orange. I’ve switched it off and back on again?
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Plusnet
(@Plusnet) reported
Hello! We've returned on this fine Monday. If you've got a problem with your Plusnet service, no matter if that's big or small, feel free to drop us a message and we'll happily get on it
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Fiona Carey
(@finchinch) reported
@Plusnet Today, we don’t have any service again. No intermittent, just no connection.
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Mike Torr
(@macronencer) reported
@Plusnet There is a deeper technical issue here though. In order to match those 2 characters, I think the server has to store my password as plaintext. Even though no operators can see it, that means it's less secure and could be stolen more easily in a hack.