Plusnet

Plusnet Outage Report in Up Holland, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Up Holland, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Up Holland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Up Holland, Lancashire, England 09/06/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Up Holland, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Southport, Wigan, Liverpool and Skelmersdale.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthport Internet
United KingdomWigan Internet
United KingdomSouthport E-mail
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

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Plusnet Issues Reports Near Up Holland, England

Latest outage, problems and issue reports in Up Holland and nearby locations:

  • Natwatson78 Natalie Watson (@Natwatson78) reported from Whittle-le-Woods, England

    @Plusnet just wondering if services are down please PR6 7FH ?

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Southport, England

    Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • colmcq Cat (@colmcq) reported

    @ijonas @Plusnet Do you find plus net slow?

  • teamjohntee A.H.M. (@teamjohntee) reported

    @Plusnet Ok why when I try to reset my Plusnet password on your login site, I typed in my new password twice to reset and pressing on reset button does jack?! I'm trying to renew my broadband for another 18 months...I am thinking twice now!

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Its because the routers are rubbish ...I have to turn it off and back on every other day sp an engineer won't help cos like last time he will just say its the routers there not good enough

  • ReidClare Clare Reid (@ReidClare) reported

    Hi @Plusnet your customer service phone number is ‘not recognised’ and our internet is not working this morning. 🤬 do you have a customer services phone number that actually works?

  • altrinchamhq Altrincham HQ : Alex McCann - Social Media Trainer (@altrinchamhq) reported

    @AngelaStoneAlty @Plusnet Always been good for me No issues in 6 years

  • jnfr84 jnfr (@jnfr84) reported

    @Plusnet Hi guys. I signed up a while ago and was paying 26.99 per month for my internet. However I am never receiving promised speed, and yet my bill has just been upped to £43.50 per month. How can we get this back down to the 20s? I am a single person, this is too much money!

  • Mr___Boy John (@Mr___Boy) reported

    @Plusnet internet service down -again - in DH7. Seems to happen at least once a week these days...

  • Mari108_ Mari (@Mari108_) reported

    @Plusnet I've been waiting for a week to have my broadband order start up with you and have been fobbed off every time I call. I would like to cut my losses and cancel my account with Plusnet without paying a cancellation fee as I have yet to receive any service. Fair's fair.

  • JonathonStillw2 Jonathon Stillwell (@JonathonStillw2) reported

    @PDissadent @bt_uk If you’re going through anyone other than plusnet or BT themselves your complaint should be aimed at Openreach dude. Probably find it’s kelly communications that messed it up, they cause our firm untold misery.