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Plusnet Outage Report in Warrington, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Warrington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Warrington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Warrington, England

The most recent Plusnet outage reports came from the following cities: Sale.

CityProblem TypeReport Time
Sale E-mail 2 months ago
Runcorn Internet 3 months ago
Widnes Wi-fi 3 months ago
Atherton Internet 5 months ago
Leigh Total Blackout 5 months ago
Wigan Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Warrington, England

Latest outage, problems and issue reports in Warrington and nearby locations:

  • kevinefcduffy
    Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • katiemaeox
    katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • trevos01
    Trevor Williams (@trevos01) reported from Sale, England

    @plusnethelp I’ve been in contact with your help desk about my Emails being blocked by Plusnet from my Domain (123reg). Apparently you are aware of this issue & have a team working on this problem. Could you pls let me know when the problem is resolved.

  • Cuttsrich
    rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • ukpayrollserv
    Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • WIG1932
    WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • thegourmetgays
    Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • StoneTyres
    Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • cathmcgovern1
    Cath McGovern (@cathmcgovern1) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • WIG1932
    WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • mrcflknr
    Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • JayneyBarnes
    Jayne Barnes (@JayneyBarnes) reported from Widnes, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far #StartTheSummer

  • Paul_crannee
    Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • ChrisBr41449425
    Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • alexjb24
    Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • Cavakaggy
    cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • CroftJackie
    Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • alexjb24
    Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • joniredchops
    Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • sam_benne
    Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • toriaoria1
    OriaLoriaToria (@toriaoria1) reported

    @plusnethelp 3rd day of no internet AND a customer helpline telling me to “call back tomorrow”!! Totally unacceptable @plusnet. Speed tests showing a maximum of 0.20 when router intermittently decides to “activate”. Yes, tried switching to different channels etc. Shocking!

  • LauraLoo841
    Laura (@LauraLoo841) reported

    @Plusnet how can I speak to someone about my broadband? Not an option to speak to someone. Need help quickly. Keeps dropping out. Need stable and reliable service to be able to work from home. Whole day unable to work successfully

  • whqttt
    Tom Oliver (@whqttt) reported

    @BibiLynch @Plusnet They are truly extraordinarily poor. They suggested I use my previous provider's equipment, or buy my own when they couldn't/wouldn't fix our wifi issue with their router.

  • BrandysnapCB
    Carol Bristow (@BrandysnapCB) reported

    @Plusnet Internet down in TF2? Any issues please?

  • sharon_mOTivate
    Sharon (@sharon_mOTivate) reported

    @Plusnet If I order my upgrade for fibre extra online, does my new router get sent even though it seems to show on screen I've opted out of a replacement one? Tried calling -no answer and your chat bot tells me to call? (3+yrs customer)

  • PiTutorials
    Keith's Pi Tutorials (@PiTutorials) reported

    @winkleink @MikeBookham @virginmedia Yes, but you could get the new provider in place and then cancel Virgin. I have Plusnet fibre which is FTC and I am getting 35Mb/s, down and 7Mb/s, I have a server backing up to cloud, I’m working from home and kids are home schooling and it’s fine.

  • stevenjonporter
    Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • MsRosaline
    Jean R T Barnett🌹 (@MsRosaline) reported

    @Plusnet Please can you tell me why, as a Plusnet customer, I am unable to report a faulty phone line? For 2 days I have had no dial tone, have tried contacting by mobile to be met with a 'cannot connect due to high volume' message. Equally unhelpful on line merrygoround!!!

  • Lewis94795426
    Lewis (@Lewis94795426) reported

    @Plusnet @plusnethelp to add insult you have followed up with an even better offer? Of £27.99 per month. I have tried instant message and calling your help desk to be cut off via both routes.

  • MyIckleBoyBlue
    Kelly Stewart (@MyIckleBoyBlue) reported

    @MarcAllera The service received from @plusnet is shockingly bad, been trying to sort an issue out completely for months, and haven’t had a response to many attempts at contact since before Christmas, Direct Debit will be cancelled and I’ll be taking my business elsewhere