Plusnet

Plusnet Outage Report in Warrington, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Warrington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Warrington, England 09/07/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Warrington, England

The most recent Plusnet outage reports came from the following cities: Wigan, Liverpool and Altrincham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomAltrincham Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Warrington, England

Latest outage, problems and issue reports in Warrington and nearby locations:

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @altrinchamhq @Plusnet Yes it’s down for me in WA14, I had tried everything and was so confused as was appearing connected on the router! Not good from them to provide zero updates.

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Oxigin Ryan (@Oxigin) reported

    @Plusnet Can you advise if they are different passwords please. As I updated my account password thinking it was a local issue unaware of the outage on your side. Now I see some people are able to connect again but I'm not so not sure if it's still down or if its the password.Tks

  • Plusnet Plusnet (@Plusnet) reported

    @Jo_joblogs Hi Jo, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • TweetwithHelen Hello, I'm Helen (@TweetwithHelen) reported

    @Plusnet @RishiV25 It’s not resolved here. Still not working.

  • Plusnet Plusnet (@Plusnet) reported

    @terrapinspocket Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

  • thisannoyedme thisannoyedme (@thisannoyedme) reported

    @chivey @Ofcom @Plusnet Glad it wasn't just me. From 10.30am this morning. Nothing on their website. The status update page was down. And impossible to get thru on the phone and didn't call me back.

  • jdyersinger James Dyer (@jdyersinger) reported

    @Plusnet @DeliciousLegacy Not true @Plusnet - still not working!!!!

  • DamianWr1 Damian Wright (@DamianWr1) reported

    @Plusnet - my service has progressively become worse over the last few hours. DNS errors, then I rebooted the router and received a private IP, then the router could not authenticate and now there is nothing and I'm not even getting sync? you're not up yet!

  • BrendanMullakee ßren (@BrendanMullakee) reported

    @Plusnet Hi,I don't use your service but I was just wondering if I could have one of your beautiful template messages whilst I am at a loose end.

  • thisannoyedme thisannoyedme (@thisannoyedme) reported

    @bmbix_robin @Ofcom @Plusnet Glad it wasn't just me. From 10.30am this morning. Nothing on their website. The status update page was down - no mention of the outage now it's back up. And impossible to get thru on the phone and didn't call me back.

  • NathanFoley82 Nathan Foley (@NathanFoley82) reported

    After checking for 1hr @Plusnet hanging up on people after a recorded message, who call your support line, isn't good customer service, your status page states there are no issues still! Thanks to @VOXI_UK I've been able to set up a hotspot to at least answer some emails!