Plusnet

Plusnet Outage Report in Warrington, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Warrington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Warrington, England 12/17/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Warrington, England

The most recent Plusnet outage reports came from the following cities: Liverpool, Atherton and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Total Blackout
United KingdomAtherton Internet
United KingdomLiverpool Wi-fi
United KingdomLeigh Total Blackout
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Warrington, England

Latest outage, problems and issue reports in Warrington and nearby locations:

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • katiemaeox katie (@katiemaeox) reported from Westhoughton, England

    @Plusnet internet has been off since yesterday please help?

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • sam_benne Sam Bennett (@sam_benne) reported from Northwich, England

    @plusnet internet is down in the CW8 area.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TerriApter Terri Apter (@TerriApter) reported

    @Plusnet The “view bills” option on the website is not working and there is no way of seeing itemised charges.

  • harryhellery12 Harry Hellery (@harryhellery12) reported

    @Plusnet why is my broadband speed super slow

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Issue is now sorted. Please close all tickets on my account.

  • etruriamice etruriamice (@etruriamice) reported

    @Plusnet hi I'm trying to cancel my mobile and none of the numbers are working...is there an email? Thanks so much

  • AudiopleXus AudiopleXus Studio (@AudiopleXus) reported

    @Plusnet Be careful they will steal your money, if you pay a deposit to start an internet service and you change you mind before 14 days you won't get you money back First it was 5 to 10 days then 21 days, then they said we can only pay you back on the date of your contract, still nothing

  • Plusnet Plusnet (@Plusnet) reported

    @lucy_riddolls Hi Lucy, I've just gone to check your account and can see a colleague as already responded within the last few minutes so I'm not sure if you've perhaps called in? Please let me know if there is anything else I can help with though. Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @_charlotte_e affecting the performance. I've increased the SNR margin to try and resolve this. Please allow at least 24 hours for the change to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds

  • AudiopleXus AudiopleXus Studio (@AudiopleXus) reported

    @Plusnet @tomrocksmaths Here some math for you Be careful they will steal your money, if you pay a deposit to start an internet service and you change you mind before 14 days, you won't get you money back, First it was 5 to 10 days, then 21 days, then they said we can only pay you back on the date ....

  • neildixon Neil Dixon 🎲 (@neildixon) reported

    Internet down. I mpressed with Plusnet’s comms about the problem and estimated “incident” fix time. Let’s see if they sort it by their deadline - I suspect it’s an overblown target so they look good, but clear comms is everything. Had planned non-tech tasks this morning anyway.

  • ali_flin Flin Ali (@ali_flin) reported

    @Plusnet Can you please tell me what's wrong with my broadband, I dont know how long it's been down for