Plusnet Outage Report in Warrington, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Warrington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Warrington, England
The most recent Plusnet outage reports came from the following cities: Liverpool, Runcorn and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Runcorn |
Internet | |
| Liverpool |
Internet | |
| Widnes |
Wi-fi | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Warrington, England
Latest outage, problems and issue reports in Warrington and nearby locations:
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
@Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Louis Barfe
(@AlanKelloggs) reported
@Shinybiscuit I've never had TalkTalk because I've heard the service is superficially attractive, but they cut corners like mad. I'm very wary of ISPs that seem to promise the moon for not much money. I'm back with Plusnet now after a few years away.
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LynnC 🐴
(@CoucouChaudchou) reported
@Plusnet hey, ive called you 3 times today. Still cant connect. Ive just moved house. But your team want a whole list of details. Ive been a customer for 2 yrs. Not going to be able to work tomorrow. Can you pay the day's lost work?
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Briefcase Michael
(@BriefcaseMike) reported
@Hardennizen @Plusnet I was referring to Virgin cable TV. My broadband is with a different company so I don't lose that as well when Virgin goes down. Called not putting all your eggs in one unreliable basket.
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Matt Fleming
(@MatthewHenry) reported
Anyone else had a massive fail trying to use @plusnet ? They cut my old internet off while my new internet was still 24 hours away - with no warning! They seem surprised that I'm unhappy about that! Hoping #EE might take me back! #plusnetfail
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💜 𝒞𝒽𝒶𝓃 💜
(@XxChantoixX) reported
@plusnethelp @Plusnet No those instructions did not help in any way I have followed those steps too many times now and it’s still the same so you better find another fix or send someone.
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C
(@3pinksheep) reported
@plusnethelp Why is @Plusnet AWFUL?
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Tom Flynn
(@TomMooseFlynn) reported
@Plusnet I have had a ticket open since 9 March and it still has not been dealt with, the only update I got was a "you just have to wait" because I was proactive in calling you, it is marked as urgent and this is poor customer service, please DM me to get this resolved, Thanks
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Plusnet Help
(@plusnethelp) reported
@flashgolding Hi, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call our Customer Options Team directly on 0800 013 2632 and my colleague will be able to help. - Will.
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Sara
(@Sara84455006) reported
@TalkTalk I am desperately trying to communicate with your customer services!! Hopeless! That's how it feels. Been a Customer for over 10years. Plusnet my next call! Internet down past two days and no resolution yet
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Claire Longhurst
(@theconsulargirl) reported
@plusnethelp Thank you but a bit too late. She's now blocked 0900 numbers but can't get a refund. Premium Rate numbers should be blocked by default with opt in. This poor lady has been conned out of £94 and Plusnet say it's her fault. Yet Plusnet has paid the money to the scammers. 😕