Plusnet Outage Report in Warrington, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Warrington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Warrington, England
The most recent Plusnet outage reports came from the following cities: Liverpool, Sale, Runcorn and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Warrington, England
Latest outage, problems and issue reports in Warrington and nearby locations:
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Duane James
(@ukpayrollserv) reported
from
Frodsham, England
Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet @plusnethelp hi, my broadband service today and yesterday has been shocking. It has cut out 8 times in the past 3 hours alone which is unacceptable as I need it to work from home (so I’ve had to use loads of my mobile data allowance). Can you please tell me when I 1/2
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Alex 🐝
(@alexjb24) reported
from
Salford, England
@Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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Sam Bennett
(@sam_benne) reported
from
Northwich, England
@plusnet internet is down in the CW8 area.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Holden
(@HoldenMadickie) reported
@Plusnet Can I strongly recommend you suggest that people trying to sign up with you DISABLE ADBLOCK first? It blocked a pop-up about the internet filter (the one I had already opted out of) which seemingly guaranted the entire process to fail.
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Jac2017
(@Jacdee2017) reported
@Plusnet Are Plusnet managers on strike? I have been told the case has been escalated and have requested and been waiting for a managers call for days, but been told no managers are available. Appalling service!!
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grace hooper
(@messalinahooper) reported
@Plusnet speed tests were done you cheeky people. I never told I couldn't because I've not contacted you but I watched the little bt rocket. Please don't send false emails
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Rebecca Maltby
(@BexMaltby) reported
@Plusnet Hi, is there any outage in RH16 (Haywards Heath). No internet. Yesterday red light on router. Today it has moved to orange. Thanks
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Nicola
(@pemlife) reported
@Sarah_RedMeeple @Plusnet Same. We got told an external engineer was needed as the issue was at the exchange box, so we wouldn't need to be here. Luckily we were in as the engineer turned up at ours. But I had to call to check as online just showed 'engineer requested' with no date/time.
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Scott RJ Basher
(@ScottRJBasher) reported
@Plusnet ....I've left plusnet now! I gave you guys over a month to fix and you didn't seem particularly concerned during that time. I even had to buy a temporary sim card while I was waiting for you to fix. Thx for the afterthought #plusnet #plusnetfail
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Screwfix
(@Screwfix) reported
@gceccles @Plusnet @ToolstationUK Hello Graham, I can confirm that our website team are liaising with Plusnet to resolve this. In the meantime, we would advise you contact them to arrange that this is unblocked, or call our customer service team who would be happy to take your order over the phone. - Caitlin
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James Turley
(@onejaytee) reported
Hi @Plusnet looks like you've just lost yourself a customer 🙃
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Sue McKechnie
(@dorisdoodle) reported
@Plusnet Oh dear! Your agent told my son-in-law today no Internet till 28th November - they moved in on 6th October!! My daughter is s/emp graphic designer. This is a disaster and grim customer service. Please, please help.
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Plusnet
(@Plusnet) reported
@HodmanJohn Hi there John, I'm really sorry that you're having issues with unsolicited calls. Are these coming through from a particular number at all? - Adam - Plusnet Sheffield