Plusnet Outage Report in Wigan, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Wigan, England
The most recent Plusnet outage reports came from the following cities: Leigh and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Bolton |
Total Blackout | |
| Wigan |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
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Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
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Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
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Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
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Chris. Bracken
(@ChrisBr41449425) reported
from
Warrington, England
@plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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Natalie Watson
(@Natwatson78) reported
from
Whittle-le-Woods, England
@Plusnet just wondering if services are down please PR6 7FH ?
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet absolute disgrace! Messing my friend around, broadband speed 0.7mb and not 30-50mb as agreed, then want to charge £250 in the cooling off period???? Some of the worst customer service I have ever seen!
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WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
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Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
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MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
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Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
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katie
(@katiemaeox) reported
from
Westhoughton, England
@Plusnet internet has been off since yesterday please help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet Help
(@plusnethelp) reported
@theslowdog Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield
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David Neal
(@ozric42) reported
@FrameshiftShark I was with Plusnet for the best part of 20 years, great service and good prices. I only switched to Virgin myself last year because I could finally afford fibre, but I'm so close to the exchange I'm not on a cabinet and Virgin are the only company who use their own cabinets.
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Leonard Harvey
(@LeoH77) reported
@plusnethelp Thanks for the response. Its the same response I had when it first started and didnt change a thing when I tried all these options. Why does your company stop me accessing my plusnet account on day 1 of billing? Its an insane way to run things and to treat your poorer customers.
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Richard Longden
(@ivywindows) reported
@plusnethelp Hi can you help, I have still not received my Plusnet reward.
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Chris
(@olops) reported
@Plusnet I see there are better mobile deals than the one I am on with you nowadays. Is it easy to switch up or do I have to cancel and buy the new one? Diolch.
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🇬🇧😷 🆂🅷🅰🅼 😷🇬🇧
(@RobinRichings) reported
@plusnethelp @Plusnet Hope I will still get the excellent service that I’ve received when I’ve had to 👍
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Chris Cooke
(@CookeChris) reported
@plusnethelp My broadband service from Plusnet has been solid for five years but for the last three weeks connection has been dropping out regularly. How do I raise a support ticket?
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Leonard Harvey
(@LeoH77) reported
@plusnethelp @Plusnet So I'm guessing you are going to ignore my issue then and I'll have to go through it all again tomorrow with @Plusnet ?
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Kyle Dickson
(@Minidicdoc) reported
@Plusnet are you having Auth issues? Router is not accepting correct username and password
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Ben Law
(@benjaylaw) reported
@Plusnet why is your internet service nothing short of horrific? Nothing but slow speeds since joining you, may as well upgrade my 4G data #shocking