Plusnet Outage in Wigan, England

Problems detected at Plusnet

Users are reporting problems related to: e-mail, internet and wi-fi.

The latest reports from users having issues in Wigan come from postal codes WN6, WN1 and WN3.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Plusnet problems in the last 24 hours in Wigan, England

The following chart shows the number of reports that we have received about Plusnet over the past 24 hours from users in Wigan and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Plusnet Outage Chart in Wigan, England 11/29/2021 06:10

November 29: Problems at Plusnet

Plusnet is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • E-mail 40.59% E-mail
  • Internet 38.74% Internet
  • Wi-fi 8.87% Wi-fi
  • Total Blackout 6.16% Total Blackout
  • Phone 4.96% Phone
  • TV .69% TV

Plusnet Outage Map Near Wigan, England

The most recent outage reports and issues originated from Wigan, Leigh, Chorley, Liverpool, Bolton, Warrington, Horwich, Westhoughton, Walkden, Skelmersdale, St Helens, Urmston, Altrincham, Standish and Partington.

United KingdomWigan Internet
United KingdomLeigh Internet
United KingdomChorley Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool E-mail

Plusnet in Wigan, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:
  • LucyLoopy86 Lucy Willis (@LucyLoopy86) reported from Standish, England

    @Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬

  • jamesksowerby Sups Like a Sumerian. (@jamesksowerby) reported from Bolton, England

    It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • Cavakaggy cavakaggy (@Cavakaggy) reported from Walkden, England

    @Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise

  • ChrisBr41449425 Chris. Bracken (@ChrisBr41449425) reported from Warrington, England

    @plusnet @plusnethelp You've left my elderly, shielding parents without a phone line for 48hrs now, and nothing is being done. I sat for 45mins on hold this morning to call you, and couldn't get through. At this stressful time, this isn't good enough! Any chance of a solution?

  • Cuttsrich rich cutts (@Cuttsrich) reported from Tyldesley, England

    @virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • Paul_crannee Paul (@Paul_crannee) reported from Hindley, England

    @Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.

  • joniredchops Joniredchops (@joniredchops) reported from Wigan, England

    @virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.

  • CroftJackie Jackie (@CroftJackie) reported from Up Holland, England

    @plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter

  • Shaunmc40 Shaun Mc (@Shaunmc40) reported from Liverpool, England

    8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.

  • thegourmetgays Thegourmetgays™ (@thegourmetgays) reported from Urmston, England

    @MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @DonaKempton @SkyUK @Plusnet Well sky rent bt technology and plusnet are owned by bt so when I check .. for example .. down detector I always check bt status too ..

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @thatPoleLouis @Plusnet Contact ofcom asap ... there is policy that if an isp have not upheld their side of their contract they CANNOT charge a cancellation fee .. but ofcom can help better x

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @DavidALavery @Plusnet I recommend raising issue via resolver who will escalate when plusnet still ignore you .. I'm limited to choice in my area and my mum used say better the devil you know !!

  • lynnwarbo lynn warburton (@lynnwarbo) reported from St Helens, England

    @plusnethelp just so you are aware plusnet have places ILLEGAL restrictions onto my account again and it is now my intention to take this issue further .. another disgraceful example of plusnets arrogance and utter lack of customer consideration !!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    Plusnet come install my ******* WiFi already I have **** to do challenge

  • annickg87 ⚜ Annick (@annickg87) reported

    Cancelled my PlusNet accounts today. So many security questions blah blah they have no idea why I left. Customer service has been dire. And the EE network is rubbish.

  • malhal Malcolm Hall (@malhal) reported

    @Plusnet please can you help me change my plan?

  • MoustacheMaster Michael Fidel-Baboon (@MoustacheMaster) reported

    @Plusnet Hi, any updates on the outage? Ta

  • DuncanDucky Duncan Hill 🔶 (@DuncanDucky) reported

    Plusnet broadband down, and the online troubleshooter isn't working either

  • onlymebrian Brian Aird (@onlymebrian) reported

    @Plusnet Hi, Apple IOS 15.1 supports network privacy. I now have to tap a message in iPad emails to get images. The Plusnet one router best setting is WPA2 Do I now need WPA3 (Plusnet 2 only)? I'm not using a VPN.

  • dwightburden dwight b (@dwightburden) reported

    @Plusnet was told at 3:30pm that it would be ‘20 mins’ before I heard from a customer service person. It’s not 4 hours later and still nothing. Terrible customer service.

  • Boyde11 ΛLΞX (@Boyde11) reported

    @plusnethelp @Plusnet any reports of service going down in Manchester? Can't seem to get a connection from about 4:45pm

  • ChristinaID24 Christina (@ChristinaID24) reported

    @Plusnet my broadband has been down since 23:00 last night. I've tried resetting it and following the troubleshooting guides to no avail. Unfortunately today was the only day I had off to do my online shopping too so I'm a little frustrated.

  • dkjen Jen (@dkjen) reported

    @Plusnet I’ve been trying to buy a bolt on for days as I was running low on data for the month but it’s not going through and now you’ve charged me for out of plan data usage.. help!