Plusnet

Plusnet Outage Report in Liverpool, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Liverpool come from postal codes L3 and L6.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Liverpool, England 05/24/2025 03:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Liverpool, England

The most recent Plusnet outage reports came from the following cities: Liverpool.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • StoneTyres Stone Tyres (@StoneTyres) reported from St Helens, England

    PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    @Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!

  • gold123win reg morris (@gold123win) reported from Neston, England

    Just why does my #VPN security has a problem verifying @Plusnet security onthe internet Just whois playing games with my life long gap of inactivity of hours being switched off My mobile phone was attacked on April 1st only on Friday switched back on BTGroup admit your part #Marr

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @GFThompson7 @Plusnet The customer service is scandalous mate

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • Ed_Manning Ed Manning (@Ed_Manning) reported from Birkenhead, England

    As for @Ofcom I suggest the home move process is reviewed and special attention is paid to the relationship between the network operators and the retailers. Perhaps other providers such as @BTCare and @TalkTalk and @Plusnet could tell me whether they could do any better. 14/END

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • LisaWeeks9381 Lisa W (weird mum of 2) 💪💖 (@LisaWeeks9381) reported from Birkenhead, England

    @jolliehaybowes @Plusnet Cancel the direct debit. "I'm sorry plusnet, my account seems to be working fine."

  • SarahDixonHE Sarah Dixon (@SarahDixonHE) reported from Liverpool, England

    Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @omraj_jeetun @Jimmy_the_Newb @CathyPe78176224 @The_Foreclosure @VadodaraAirport @BBCWorld @BBCNewsnight @Rhorud09 @Ofcom @CommonsCMS I wish it was that easy Do you know #BTGroup control 90% of the UK network Who in their right mind gave them this control What do they own BTGroup OpenReach PlusNet & EE+If Engineers & Top Personnel are #Masons can anybody see the link Anybody can be targeted to fail @CommonsCMS

  • gold123win reg morris (@gold123win) reported from Neston, England

    I want to know who has broke into my line I am being deprived of Broadband Business Speed Mb’s Broadband Speed Test 2 Tests first one Ping 17 ms Download 13.77 Mb/s Upload 15.79Mb/s 2nd ping 17ms Download 9.88Mb/s Upload 14.79 Mb/s @PlusNet help My Mobile phone half bright why ?

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • Baz_Fairhurst Barrie Fairhurst (@Baz_Fairhurst) reported from Neston, England

    @Plusnet Suffering poor broadband today. CH64 9RQ postcode. Please help, trying to work!

  • craiglewis1988 Craig Lewis (@craiglewis1988) reported from Wallasey, England

    @Plusnet please fix your connections as I keep getting lagged out on my games

  • jwilson_trinem James Wilson (@jwilson_trinem) reported from Formby, England

    @BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • mrcflknr Marc Faulkner (@mrcflknr) reported from St Helens, England

    @Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢

  • gold123win reg morris (@gold123win) reported from Neston, England

    Has anybody else out there had any problems with BTGroup Open Reach EE or Plusnet Just who or why was this takeover of UKTelecoms allowed I sit in silence daily can’t receive tweets I want the CEO of BTGroup to apologise for the treatment received here in #Neston @ElSenala #Marr

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported

    @Plusnet The lack of information is appalling. Just 7 updates on your website since 10am on Wed 10th which all basically say the same thing: "We’re working to fix this as quickly as possible". I do appreciate you have been able to retrieve emails sent during the outage. TY for that.

  • Crabbymedic999 richard crabb (@Crabbymedic999) reported

    @Plusnet no internet for over 12 hours down in Selsey. Best be fixed for the rugby later.

  • _CHUCKLEBUTTY Gladys Chucklebutty (@_CHUCKLEBUTTY) reported

    @Plusnet NOPE Email is down AGAIN and even your service status isn't working ! What is going on guys ???

  • Carolin22478581 Caroline Drew (@Carolin22478581) reported

    @Plusnet @LindsCollumbell Working quickly as possible?? It seems you've got a major problem! Ive got an important email to send & going to have to create an email address with another provider as it's been failing to send for 2 days

  • dslpm Raymond Barker (@dslpm) reported

    @Plusnet I did not realise that this was part of the problems you were trying to repair. Thanks for the update. I hear a rumour that you are going to be stopping email services next year. Is this correct ? Thanks.

  • leo_phillips Leo Phillips (@leo_phillips) reported

    @JevsTv Just check which network your BB provider piggybacks on (and that you get reception with them). BT (who use EE) are excellent, and at a fraction of the cost. Sky/Virgin both use O2 IIRC. Can't remember with Plusnet. Good luck!

  • Stephenphs StephenPH (@Stephenphs) reported

    @Plusnet Why is my email down and not responding to my password?

  • drc1947 David (@drc1947) reported

    Dndetector indicates no improvement with the Plusnet problem . Wake up Plusnet and tell us the truth#plusnetdown

  • Theandyman72 Andrew Mallett (@Theandyman72) reported

    @Plusnet Stop with the standard message. I can access my email today via my phone, but it is no longer working via email client outlook! Was working yesterday so what has changed! Support is pathetic and standard message useless.

  • Roberthastosay Robert (@Roberthastosay) reported

    What a farce @Plusnet is. Three days now and major problems with their email and still not resolved. They must surely experience a massive loss of customers as a result. And they are part of @bt_uk Huge brand damage.