Plusnet Outage Report in Whitworth, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Whitworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Whitworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Whitworth, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Burnley, Manchester, Oldham, Rossendale District, Accrington, Bolton and Bury.
| City | Problem Type | Report Time |
|---|---|---|
 Burnley |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Whitworth, England
Latest outage, problems and issue reports in Whitworth and nearby locations:
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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PrintCity: 3D, Innovate, Educate, Collaborate
(@PrintCityMMU) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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cavakaggy
(@Cavakaggy) reported
from
Walkden, England
@Plusnet mobile signal has been useless since Christmas, other users are also reporting this advise
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet I tried all you ask me to try... you are the worse network ever. You expensive you slow and you basic. On this lockdown you were terrible... but still can merge with @VodafoneUK that charge 7 pounds for a call they didn’t pick up ...
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Sups Like a Sumerian.
(@jamesksowerby) reported
from
Bolton, England
It has been a rubbish online week with the internet down for hours, with @Plusnet still charging, and my relying on my mobile signal more than usual
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Peter Gough
(@goochy808) reported
from
Ashton-under-Lyne, England
@Plusnet My broadband should have gone live today. Internet from old ISP ceased at midnight. You promised me uninterrupted service. My wife had to take a days leave today as she works form home using MS Teams and could not connect. Awful service. How do I cancel?
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet Stop arsing around with this crap and answer my message to @plusnethelp - Why you got staff on football polls???? 💩💩💩💩💩💩💩💩💩💩
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Lee Harrison
(@harriLa77) reported
from
Rawtenstall, England
@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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Miguel Gilbert
(@MiguelGilbert24) reported
from
Manchester, England
@Plusnet you are the worst I ever used. I just want things to come back to normal so I can change ... never use #plusnet it’s the worst. Slow... expensive ... and no response if you call
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mary queen of thots 🥦Ⓥ
(@micahscotttt) reported
from
Manchester, England
Bit **** how I’ve been on the phone to plusnet around 6 times now regarding my broadband which isn’t working and after failing to phone me back like they promised yesterday they finally report it as a fault in the line which could take 3-5 days to be addressed.
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nebzy
(@nebzy17) reported
from
Manchester, England
@Plusnet @IM_org Garbage. Your customer support is 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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John Baxendale
(@Siftah) reported
from
Manchester, England
@adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!
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alexander black
(@zandersblack) reported
from
Higham-with-West Close Booth, England
@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Michael Shackleton
(@MShacks) reported
from
Accrington, England
Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Bromley
(@bromleyj) reported
@katebevan @Crundwell @Plusnet I get this too, on my otherwise excellent and reliable PN 80/20 service. But of course the bit that's dropping out isn't PN at all - it's BT Openreach's exchange-to-cabinet-to-home stuff. I suspect you'd get exactly the same with any other provider using the same BTOR last-mile.
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Sue Whittaker
(@SidecarSue12) reported
@Plusnet Moved house and my account has been closed without my permission. Being told by customer advisors and tech team that it’s unrecoverable and now lost all emails associated with our house move and transfer of money. Feel utterly sick.
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carmel estelle
(@carmel222) reported
@Campaign_me @Plusnet It’s not a proper service mine has been awful for a year and In contract till December I cannot wait to change … no internet all day today and no attempts to fix it just bot messages
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David 🇺🇦 Crundwell
(@Crundwell) reported
@katebevan @Plusnet "Great value broadband, award-winning customer service..." Says so on their Twitter account, must be true!
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Sam
(@someothersam) reported
After ~2 weeks of inconsistent internet with poor speeds. @Plusnet are now leaving us without ANY during prime time (estimated until 21:45pm). This is at least the 3rd time we’ve had major problems with their service. “We’ll do you proud” couldn’t be further from the truth.
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𝚁𝚞𝚍𝚒 𝙺𝚎𝚛𝚜𝚑𝚊𝚠
(@RudiKershaw) reported
@Plusnet The support line worked a couple of hours later and there's already an open fault. An engineer has already been round to confirm. Should be fixed in the next couple of days apparently.
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Plusnet
(@Plusnet) reported
@dougie1805 Hi Dougie, I'm so sorry about this, it's not a good start at all. I can see we've credited you to help with a contingency, please DM us if there's anything more we can do. I'd recommend deleting your previous tweet as it contains personal account info. - Cal, Plusnet Leeds
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Kenny Spence
(@kennyspence69) reported
@SkyHelpTeam Not really, about 10 different people at Sky have tried, we have signed a new contract with Plusnet, everything was sorted within a 20 minute phone call, they gave us the service that Sky couldn’t
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Kevin Duffy
(@kevinefcduffy) reported
from
Up Holland, England
@Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.
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The Duke Of Essex
(@old_scrotum) reported
@Plusnet Switched broadband service from Vodafone to you, you've managed to switch it a day earlier than stated, but not managed to send the router to me in time. Cust services say it'll be another 3 days & nothing they can do. Good start! Way to go! Useless tossers.