Plusnet outages and service status in Queensbury, England

Problems in the last 24 hours in Queensbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Queensbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Queensbury, England

The most recent Plusnet outage reports came from the following cities: Liversedge, Halifax, Huddersfield, Batley, Bradford, and Nelson.

City	Problem Type	Report Time
Liversedge	Total Blackout	1 day ago
Halifax	Wi-fi	8 days ago
Halifax	Internet	9 days ago
Huddersfield	Internet	16 days ago
Halifax	Internet	20 days ago
Batley	Total Blackout	22 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Queensbury, England

Latest outage, problems and issue reports in Queensbury and nearby locations:

• 
  Eddie Arthur (@kouya) reported 15 seconds ago from Steeton with Eastburn, England

  Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

• 
  Hannah K (@HannahKaye82) reported 8 minutes ago from Wibsey, England

  @plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

• 
  David (@DavidWildJnr) reported 20 minutes ago from Whitworth, England

  @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

• 
  Levi 💛💙 (@Levinicolex) reported 25 minutes ago from Dewsbury, England

  @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

• 
  Jenny Taylor (@JLT1950) reported 26 minutes ago from Hebden Bridge, England

  @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

• 
  Eddie Arthur (@kouya) reported 28 minutes ago from Steeton with Eastburn, England

  @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

• 
  David (@DavidWildJnr) reported 28 minutes ago from Whitworth, England

  @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

• 
  Richard Porter (@Porter__Face) reported 28 minutes ago from Halifax, England

  Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games

• 
  supernanna (@Exfostercarer) reported 31 minutes ago from Dewsbury, England

  @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

• 
  Jenny Taylor (@JLT1950) reported 32 minutes ago from Hebden Bridge, England

  @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

• 
  Eddie Arthur (@kouya) reported 34 minutes ago from Steeton with Eastburn, England

  @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

• 
  🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported 34 minutes ago from Meltham, England

  @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

• 
  Adrian Hawley (@adrianswimmer) reported 36 minutes ago from Meltham, England

  @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

• 
  Jenny Taylor (@JLT1950) reported 37 minutes ago from Hebden Bridge, England

  @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

• 
  Matthew Rose (@esorm) reported 38 minutes ago from Honley, England

  @Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?

• 
  Richard Porter (@Porter__Face) reported 43 minutes ago from Halifax, England

  45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

• 
  Eddie Arthur (@kouya) reported 48 minutes ago from Steeton with Eastburn, England

  @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

• 
  Lenny Grit (@LeanneGirt) reported 49 minutes ago from Guiseley, England

  Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

• 
  🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported 52 minutes ago from Meltham, England

  @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

• 
  Richard Porter (@Porter__Face) reported 59 minutes ago from Queensbury, England

  Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM Mark Howitt (@MarkHowitt) reported 5 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  IMDANM (@IMDANM) reported 6 minutes ago

  @saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.

• 
  Alan (@metalheed) reported 9 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  exe | @terminate (@terminate) reported 9 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Flower Pot (@FlowerP79667758) reported 11 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 15 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 16 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Only Gigs (@Onlgig) reported 17 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Alison Lees (@AlisonMLees) reported 18 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Stephen Noakes (@Slimo80) reported 19 minutes ago

  @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.