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Plusnet

Plusnet Outage Report in Queensbury, Bradford, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Queensbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Queensbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Queensbury, England

The most recent Plusnet outage reports came from the following cities: Halifax, Batley, Bradford, Todmorden, Rochdale, and Nelson.

CityProblem TypeReport Time
Halifax Internet 7 days ago
Batley Internet 7 days ago
Halifax Wi-fi 7 days ago
Batley Internet 18 days ago
Halifax Internet 18 days ago
Batley Total Blackout 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Queensbury, England

Latest outage, problems and issue reports in Queensbury and nearby locations:

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

  • shakitv
    Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • JLT1950
    Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • chickvonpea
    🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • Exfostercarer
    supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

  • JLT1950
    Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

  • pearsoninsight
    Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

  • adrianswimmer
    Adrian Hawley (@adrianswimmer) reported from Meltham, England

    @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • JLT1950
    Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

  • LeanneGirt
    Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • DavidWildJnr
    David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

  • cherryvon87
    cherry💞von (@cherryvon87) reported from Halifax, England

    @thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

  • HannahKaye82
    Hannah K (@HannahKaye82) reported from Wibsey, England

    @plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

  • chickvonpea
    🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LoneLeVay
    LoneBee (@LoneLeVay) reported

    @snazpizaz @Plusnet I keep seeing the same identical response and the Service Status page gives no indication of progress being made. Can I get my emails diverted to my gmail or is there nother way of access my messages?

  • Evelynfire
    Evelyn Burges (@Evelynfire) reported

    Latest status update from #Plusnet expected 8am, 11th November! No emails service until at least then!

  • Jmoreels
    Jonathon Moreels (@Jmoreels) reported

    @SharonGChiara @TheSYLEPress @Plusnet Well it looks like they have decided that as well as not updating the status of the problem for 6 hours now they can even update the time of when we can expect an update!

  • TheSYLEPress
    The SYLE Press (@TheSYLEPress) reported

    @Plusnet "award-winning customer service", huh? Yet AGAIN no Service Update provided at the promised time (i.e. 2.30, it now being 2.37)! At this rate you'll soon be ousting Vodafone in my Worst Customer Service of All Time charts.

  • jojobosdet
    Jo Cooper-Burrows (@jojobosdet) reported

    @Plusnet I have had a really frustrating call to you ‘help’ line … being told I probably won’t have emails for the rest of the week or longer!!! His actual words. I need to have incoming emails urgently!

  • stardate1234567
    Vada (@stardate1234567) reported

    @AndrewCollins @Plusnet Not been able to receive emails since 1 o'clock this morning. It's now been down for over 13 hours. Not very good for a BT company.

  • MonkeyTennis14
    Steve (@MonkeyTennis14) reported

    @AndrewCollins @Plusnet They’ve always been great for me in terms of customer service, have just remembered though that I get my mobile phone with them and not internet coverage… sorry for the senior moment, good luck!

  • mungerville
    craig branson (@mungerville) reported

    @HelloFromMarcus @Plusnet Same here, day is a write off. For a company owned by BT you would have thought communication wouldn’t be a problem #plusnet #bt

  • LairdRyan
    Laird Ryan (@LairdRyan) reported

    @plusnet - you're #minusnet right now, with more than half a day's e-mail outage so far. Get it sorted, ok? 😠 Apols to all my contacts: you can reach me other ways, so try those! 🙃

  • Plusnet
    Plusnet (@Plusnet) reported

    @StuartGreen76 Hi Stuart, Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Regards, Emily Plusnet Leeds 🌞