Plusnet outages and service status in Queensbury, England

Problems in the last 24 hours in Queensbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Queensbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Queensbury, England

The most recent Plusnet outage reports came from the following cities: Liversedge, Halifax, Huddersfield, Batley, Bradford, and Nelson.

City	Problem Type	Report Time
Liversedge	Total Blackout	6 days ago
Halifax	Wi-fi	12 days ago
Halifax	Internet	13 days ago
Huddersfield	Internet	20 days ago
Halifax	Internet	24 days ago
Batley	Total Blackout	26 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Queensbury, England

Latest outage, problems and issue reports in Queensbury and nearby locations:

• 
  Jenny Taylor (@JLT1950) reported 2 minutes ago from Hebden Bridge, England

  @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

• 
  Jenny Taylor (@JLT1950) reported 5 minutes ago from Hebden Bridge, England

  @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

• 
  Lenny Grit (@LeanneGirt) reported 7 minutes ago from Guiseley, England

  Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

• 
  Jenny Taylor (@JLT1950) reported 13 minutes ago from Hebden Bridge, England

  @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

• 
  Richard Porter (@Porter__Face) reported 15 minutes ago from Halifax, England

  45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

• 
  Eddie Arthur (@kouya) reported 21 minutes ago from Steeton with Eastburn, England

  @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

• 
  Richard Porter (@Porter__Face) reported 22 minutes ago from Queensbury, England

  Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

• 
  Richard Porter (@Porter__Face) reported 25 minutes ago from Halifax, England

  Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games

• 
  David (@DavidWildJnr) reported 33 minutes ago from Whitworth, England

  @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

• 
  cherry💞von (@cherryvon87) reported 38 minutes ago from Halifax, England

  @thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

• 
  🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported 39 minutes ago from Meltham, England

  @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

• 
  Matthew Rose (@esorm) reported 39 minutes ago from Honley, England

  @Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?

• 
  Eddie Arthur (@kouya) reported 39 minutes ago from Steeton with Eastburn, England

  @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

• 
  Eddie Arthur (@kouya) reported 40 minutes ago from Steeton with Eastburn, England

  @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

• 
  David (@DavidWildJnr) reported 47 minutes ago from Whitworth, England

  @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

• 
  Hannah K (@HannahKaye82) reported 49 minutes ago from Wibsey, England

  @plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

• 
  Adam Pearson (@pearsoninsight) reported 50 minutes ago from Laneshaw Bridge, England

  @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

• 
  Eddie Arthur (@kouya) reported 53 minutes ago from Steeton with Eastburn, England

  Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

• 
  Shakir Ahmed (@shakitv) reported 55 minutes ago from Dewsbury, England

  @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

• 
  supernanna (@Exfostercarer) reported 59 minutes ago from Dewsbury, England

  @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Critic No1 (@CriticNo1) reported 3 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  GM Mark Howitt (@MarkHowitt) reported 3 minutes ago

  @Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Aled Roberts (@aledrob) reported 4 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending

• 
  Abi (@AbiSpurs26) reported 5 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Alison Lees (@AlisonMLees) reported 6 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  Alison Lees (@AlisonMLees) reported 7 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 7 minutes ago

  @Plusnet my full fibre was supposed to be installed yesterday afternoon but nobody showed up. I called at 6pm and waited 30 mins to get through to be told they didn't know what was going on. Can you help?

• 
  MachLoopWales (@MachLoopWales) reported 7 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  Jaime Dodd (@JDSuker) reported 13 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  exe | @terminate (@terminate) reported 13 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET