Plusnet

Plusnet Outage Report in Bradford, England

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The latest reports from users having issues in Bradford come from postal codes BD2, BD11 and BD5.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bradford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bradford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bradford, England 12/26/2024 07:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Bradford, England

The most recent Plusnet outage reports came from the following cities: Leeds, Liversedge, Huddersfield, Skipton, Dewsbury, Bradford, Mirfield, Cleckheaton and Batley.

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City Problem Type Report Time
United KingdomLeeds Internet
United KingdomLiversedge Internet
United KingdomHuddersfield Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bradford, England

Latest outage, problems and issue reports in Bradford and nearby locations:

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.

  • Porter__Face Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    @Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    @Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fazl F@ZL (@fazl) reported

    I am losing my patience with @Plusnet network failures and billing system failures.

  • h_dennett Helen Dennett (@h_dennett) reported

    So after spending nearly 45 minutes on hold, they weren’t any help at all! I think I’ll be cancelling already @Plusnet, I’m not impressed.

  • GH12117243634 GH121 (@GH12117243634) reported

    @Plusnet I have had the most appalling start to the service. No broadband order was not put through, neither was the router - I have just been told after one month of thinking everything was smooth I will no internet for 7-10 working days? This is my 4th call!

  • fazl F@ZL (@fazl) reported

    @Plusnet Then your systems fail to recognise I've paid and it cuts my service off saying check your email (without data - how?!).

  • lesannett lesley bennett (@lesannett) reported

    @Plusnet no mobile service since yesterday in Redhill. I have been advised there is a mast down but nothing is showing as an outage and my neighbour on EE has no problems and I believe Plusnet use EE masts? My phone is essential for my business so this is a nightmare for me

  • fazl F@ZL (@fazl) reported

    @Plusnet What is going on with your network and billing systems? Why is my service blocked again?! First your direct debit system fails to take the monthly payment. Then I have to spend an hour on customer service line to pay ovef the phone..

  • h_dennett Helen Dennett (@h_dennett) reported

    I switched my phone contract to @Plusnet but they emailed me to say there’s a problem which I need to call them about. I’ve been on hold for over 30 minutes so far, not a great start Plusnet!

  • SallyPerrin2 Sally Perrin (@SallyPerrin2) reported

    @Plusnet why oh why do I not have any broadband, I am sick and tired of this not working. BT openreach have been out 5 times now and I have spent numerous hours on the phone trying to get it sorted but yet again it has failed!

  • HPWonderful Nick (@HPWonderful) reported

    @plusnet Hi Plusnet. I have a Plusnet mobile account on iPhone and, whilst it says I have Wi-fi calling enabled, it never seems to work. Should it?

  • jacobjb251 Jacob Bush (@jacobjb251) reported

    @Plusnet I'm having trouble connecting to FortiClient VPN. Can you explain why this is? It's the first time I've not been able to connect whilst working from home