Plusnet Outage Report in Steeton with Eastburn, Bradford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Steeton with Eastburn, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steeton with Eastburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Steeton with Eastburn, Bradford, England
The most recent Plusnet outage reports came from the following cities: Burnley, Skipton, Bradford and Cleckheaton.
City | Problem Type | Report Time |
---|---|---|
Burnley | Internet | |
Skipton | Internet | |
Bradford | Internet | |
Bradford | Total Blackout | |
Bradford | Wi-fi | |
Cleckheaton | Internet |
Community Discussion
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Plusnet Issues Reports Near Steeton with Eastburn, England
Latest outage, problems and issue reports in Steeton with Eastburn and nearby locations:
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Hannah K
(@HannahKaye82) reported
from
Wibsey, England
@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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cherry💞von
(@cherryvon87) reported
from
Halifax, England
@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Lenny Grit
(@LeanneGirt) reported
from
Guiseley, England
Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John&Shaz.♤
(@john41539411) reported
@plusnethelp does anyone working at Plusnet just spent 2 hours on the phone hoping someone would answer and 1 hour this morning **** service. Will have switch to a different company. If anyone out there thinking of going to Plusnet DON'T.
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..☠️💀🌹 ℜ𝔬𝔟𝔢𝔯𝔱 ℭ𝔞𝔱𝔢𝔰𝔟𝔶 𝔈𝔰𝔮 🌹💀☠️..
(@FieryFart) reported
@OwenJones84 @virginmedia @JeremyVineOn5 I binned virginmedia for being unreliable and gaslighting, had a terrible service and was always told when I called them it was not their service. Now on plusnet and it has been faultless.
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FOReST2273
(@coupe_greg) reported
Joined @Plusnet 11/11 activated 25/11 and connection has been unstable. Tech advised bear with for 10 days. Service not improved and reluctantly set up another isp for 14/12. Countless contact with techteam, still not improved. Received email, if I leave to go to another 1/3
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Anna Treasure
(@ArtyAnnaT) reported
@Plusnet @plusnethelp Currently waiting to be transferred to the third department on my call to customer services. This has taken almost 2 hours and that doesn't include half an hour hold earlier when system was down. Issue was supposed to be sorted 9 days ago. Not good enough.
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obayda
(@obayda) reported
@Plusnet Your service is a disaster. 11 days with both my lines are down. Nothing from your faults:
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FOReST2273
(@coupe_greg) reported
provider, I'll be charged over £100 for cancellation, as @Plusnet CAN'T GUARANTEE WI-FI CONNECTION??? Explained notified problem on 14th day and advised to allow them to correct issues. They haven't. Cust services now say I'm outside my 14 days and they won't waive charges 2/3
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R A Ferguson
(@RFergra) reported
Signed up for broadband with Plusnet, they cancelled my order but didn't tell me why. Tried ringing them, tweeting them but can't get anywhere. Where is their award winning service?
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Benjamin Watts
(@BigBenjiWatts) reported
@plusnethelp @Plusnet I can’t cancel my account online - can’t get hold of anyone on the phone ... any ideas? Thanks
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Rush G
(@_RushG) reported
@Faxxu_ I hear you. In regards to connection, anyone on VM if they can they need to move away from them. Great speeds but connection is so unstable. Moving to Plusnet was the best thing I did for SFV
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Naomi Milward
(@naomimilward41) reported
@plusnethelp I see you have many unhappy #customers Seems #plusnet has gone down hill since Andy Baker CEO left - you need to acknowledge my tweet sent today before l escalate this matter to Mr Jansen regarding your disgraceful mistakes & #failings which cause huge negative impact & stress