Plusnet Outage Report in Steeton with Eastburn, Bradford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Steeton with Eastburn, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steeton with Eastburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 11: Problems at Plusnet
Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Steeton with Eastburn, Bradford, England
The most recent Plusnet outage reports came from the following cities: Bradford and Halifax.
| City | Problem Type | Report Time |
|---|---|---|
 Bradford |
Wi-fi | |
| Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Internet | |
| Bradford |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Steeton with Eastburn, England
Latest outage, problems and issue reports in Steeton with Eastburn and nearby locations:
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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cherry💞von
(@cherryvon87) reported
from
Halifax, England
@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Lenny Grit
(@LeanneGirt) reported
from
Guiseley, England
Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Owen
(@dowen1986) reported
@Plusnet anyone thinking of dealing with this company I would suggest you think otherwise. 25days and counting without a broadband or phone line connection. I've been passed from pillow to post and lied too on multiple occasions. Worst Internet provider I've ever dealt with.
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クリス
(@DarthSirik) reported
@Plusnet It's ok. Your automated system said its related to a local area issue. It said i probably wont get internet back until tomorrow. (this is in Cumbria)
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cait🕷
(@trashgxrl) reported
@Plusnet no broadband since early hours of this morning, i am aware of outages in my area but wondering if i can get a timeline of when this issue will be fixed?
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Tony H
(@The_Morningstar) reported
Dear @Plusnet the internet has gone down again in Barrow-in-Furness. Any idea when we will get it back? Nobody is talking to us up here.
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Tony H
(@The_Morningstar) reported
@Plusnet do you actually know what is causing the Internet outage in the Furness area? No-one is explaining what the cause is.
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cait🕷
(@trashgxrl) reported
@Plusnet second day without internet, i have asked for information on when the service may be fixed in my area and no response. i am currently working from home and having to rely on my personal hotspot which is a weak connection at best !!
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Joanna Ⓥ
(@PhoenixJo2010) reported
@Plusnet I know the problem - I’ve just discovered your PlusnetHelp account is now defunct and I’d sent my DMs there. Thanks for getting back to me, I’ve DMd you via your link. 👍 🤓
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Plusnet
(@Plusnet) reported
@Virtual_Vince Thank you for confirming that. I'm sorry that it's not showing on our service checker and that you are unable to register for updates with EE. It's good to hear that EE are aware of the problem - hopefully everything will be working soon. Regards, Emily Plusnet Leeds 🌞
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Dan Donnan
(@dandonnan) reported
@Plusnet Reported that my broadband is down this morning, and also sent a text to the help number, but it has now been 7 hours (instead of the 30 minutes stated on the help site) with no response on whether this is actually being looked into. Can I get an update?
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Vince 🇬🇧
(@Virtual_Vince) reported
@Plusnet Thanks for getting back to me. I checked Plusnet’s service status and it said everything was fine. EE service status said there was an issue and expected it to be resolved in 16 at the time of checking, but couldn’t register for updates as my number isn’t an EE number.