Plusnet outages and service status in Steeton with Eastburn, England

Problems in the last 24 hours in Steeton with Eastburn, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steeton with Eastburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Steeton with Eastburn, England

The most recent Plusnet outage reports came from the following cities: Halifax, Bradford, and Nelson.

City	Problem Type	Report Time
Halifax	Wi-fi	15 hours ago
Halifax	Internet	2 days ago
Halifax	Internet	13 days ago
Halifax	Wi-fi	20 days ago
Halifax	Wi-fi	24 days ago
Bradford	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Steeton with Eastburn, England

Latest outage, problems and issue reports in Steeton with Eastburn and nearby locations:

• 
  Hattie Bee (@HattieBeeVint) reported 57 seconds ago from Skipton, England

  Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.

• 
  Hattie Bee (@HattieBeeVint) reported 3 minutes ago from Skipton, England

  In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1

• 
  Richard Porter (@Porter__Face) reported 3 minutes ago from Queensbury, England

  Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

• 
  cherry💞von (@cherryvon87) reported 3 minutes ago from Halifax, England

  @thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

• 
  Eddie Arthur (@kouya) reported 4 minutes ago from Steeton with Eastburn, England

  @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

• 
  Jenny Taylor (@JLT1950) reported 4 minutes ago from Hebden Bridge, England

  @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

• 
  Eddie Arthur (@kouya) reported 8 minutes ago from Steeton with Eastburn, England

  @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

• 
  Adam Pearson (@pearsoninsight) reported 8 minutes ago from Laneshaw Bridge, England

  @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

• 
  Eddie Arthur (@kouya) reported 14 minutes ago from Steeton with Eastburn, England

  Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

• 
  Hattie Bee (@HattieBeeVint) reported 19 minutes ago from Skipton, England

  Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation

• 
  Hattie Bee (@HattieBeeVint) reported 21 minutes ago from Skipton, England

  @Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now

• 
  Lenny Grit (@LeanneGirt) reported 25 minutes ago from Guiseley, England

  Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

• 
  Hattie Bee (@HattieBeeVint) reported 26 minutes ago from Skipton, England

  It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough

• 
  Hattie Bee (@HattieBeeVint) reported 30 minutes ago from Skipton, England

  @Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet

• 
  Richard Porter (@Porter__Face) reported 37 minutes ago from Halifax, England

  45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

• 
  Eddie Arthur (@kouya) reported 44 minutes ago from Steeton with Eastburn, England

  @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

• 
  Jenny Taylor (@JLT1950) reported 47 minutes ago from Hebden Bridge, England

  @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

• 
  Hattie Bee (@HattieBeeVint) reported 54 minutes ago from Skipton, England

  In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet

• 
  Jenny Taylor (@JLT1950) reported 56 minutes ago from Hebden Bridge, England

  @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

• 
  Hattie Bee (@HattieBeeVint) reported 58 minutes ago from Skipton, England

  I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Shelley (@ITVRobShelley) reported 6 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Anneli Lort (@annelilort) reported 9 minutes ago

  @Plusnet I get the same answer from you every time. You’ve run checks. I shall waste my time and call, but there’s very obviously something wrong that you can’t fix.

• 
  Damilola 🌺 Arewa (@damstar_) reported 14 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  Only Gigs (@Onlgig) reported 14 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Jaime Dodd (@JDSuker) reported 16 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  Hamish (@Hamish88205796) reported 20 minutes ago

  @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

• 
  Critic No1 (@CriticNo1) reported 28 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 30 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 32 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Carl French (@18sufc89) reported 34 minutes ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus