Plusnet Outage Report in Steeton with Eastburn, Bradford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Steeton with Eastburn, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Steeton with Eastburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Steeton with Eastburn, Bradford, England
The most recent Plusnet outage reports came from the following cities: Halifax, Bradford and Hebden Bridge.
City | Problem Type | Report Time |
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Community Discussion
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Plusnet Issues Reports Near Steeton with Eastburn, England
Latest outage, problems and issue reports in Steeton with Eastburn and nearby locations:
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Richard Porter (@Porter__Face) reported from Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Richard Porter (@Porter__Face) reported from Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Lenny Grit (@LeanneGirt) reported from Guiseley, England
Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Hattie Bee (@HattieBeeVint) reported from Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Fletcher (@drlaurafletch) reported
@Plusnet I am only getting 3G on my phone, wherever I go. No 4G. I’ve tried restarting, removing SIM etc. It’s an iPhone X. Please let me know how to solve this problem as connectivity is SOOOOO slow!!
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Craig (@TagCraigy) reported
@Plusnet majorly slow today - any info on down time?
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Plusnet (@Plusnet) reported
@systematicdata Hi Al, I'm really sorry for the inconvenience caused by that issue yesterday. This has since been resolved and all customers affected should now be able to access YouTube again. If you do come across any other problems, please let us know. -Tony Plusnet Sheffield
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NecroGaming (@NecroG4ming) reported
@ItsMadJohn @Hyperoptic @HyperopticCS Can't catch a break mate. I'm moving over to Plusnet on 23rd. Ain't gonna fix the problem I've had for 6 years though as its still BT's infastructre :(
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Nicola Chapman (@blonde_moment83) reported
@Plusnet hi, I'm confused as to why my bill has gone up, please can you help?
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Neil Mountford (@neil_mountford) reported
Still dropping out, seems plusnet are quick to up their prices and slow to react to their customers 😡
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Plusnet (@Plusnet) reported
@JoPOWz Hi Joachim, I'm really sorry you were having issues accessing YouTube yesterday. We did find an issue that was resolved by yesterday afternoon, are you still having problems accessing the website? -Tony Plusnet Sheffield
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Chris James (@ErawanChris) reported
@Plusnet Hi plusnet I have an issue with a number port for my business and keep getting passed from pillar to post…
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potato queen🥔 (@yanpotatoqueen_) reported
@Plusnet not to be a pain but i work from home where my calls are done over the Internet, i call people to check on them + help with calling ambulances, i NEED stable wifi can i have an update + engineer appointment
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Bolt (@Bolt_451) reported
Can folks recommend (UK) broadband providers? We've just left Plusnet (because theyre awful) and were going to go with Virgin but would rather use a BT line.