Plusnet Outage Report in Nelson, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Nelson, Lancashire, England 11/30/2023 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Nelson, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn, Bacup, Rossendale District, Accrington, Nelson and Keighley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBacup Internet
United KingdomBlackburn Total Blackout
United KingdomRossendale District Internet
United KingdomAccrington Internet
United KingdomNelson Internet

Community Discussion

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Plusnet Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    @Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now

  • harriLa77 Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

  • MShacks Michael Shackleton (@MShacks) reported from Accrington, England

    Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    @Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet

  • Porter__Face Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today

  • pearsoninsight Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • zandersblack alexander black (@zandersblack) reported from Higham-with-West Close Booth, England

    @Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • StarzeeCS Starzee (@StarzeeCS) reported

    @Plusnet My sim is taking exceptionally long to arrive. My number has been transferred and I've been left without a network for days now!! All while being charge for the days I don't have it..

  • AlexPimperton Alex Pimperton (@AlexPimperton) reported

    @Plusnet We've been trying to get a domain tag changed away from MADASAFISH for over a week now and it's going nowhere, have you got somebody that can help?

  • JuppAusEssex Jupp (@JuppAusEssex) reported

    @Plusnet @OpenreachHelp Also, the same note about this being fixed today at 00:00 is coming up - if it’s not working, can you at least ensure timeline is up to date, please.

  • alexpractice89 Alex. (@alexpractice89) reported

    @Plusnet could you please come back to me ASAP today? The wifi has gone down yet again and I can’t keep using my data to work from home, and I have no idea what’s going on with it after the guy came round to sort it yesterday!

  • mckmid Pete MM (@mckmid) reported

    @Plusnet Having a reliable service - that'll do

  • jdmc_alli1 JohnDaleMcAllister (@jdmc_alli1) reported

    @Plusnet Mine sorted today with lots of help from plusnet tech. Many thanks to all techs Ive had info/advice from.

  • dvngl David Nagle (@dvngl) reported

    @Plusnet our broadband is out (SW London) - is this a general problem or just us?

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Markgsparrow Don't ask the price, ask if @plusnet can keep even the simplest promise. A reliable router is damning with feint praise, if a box of plastic and metal is the best thing about them I've got a really pretty box of nails which is as much use as their customer service.

  • soncaliucyclist Simon (@soncaliucyclist) reported

    @Plusnet your status page says that email issues are now resolved - but my POP3 email account is still not working in outlook....

  • johncayliffe John Ayliffe (@johncayliffe) reported

    @Plusnet Have to say I was quick to complain when my email was down for about 8 days but would like to give credit to Plusnets Philip Macleod who once the server was sorted was very patient and helpful in getting my emails back to normal.