Plusnet Outage Report in Higham-with-West Close Booth, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Higham-with-West Close Booth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Higham-with-West Close Booth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Higham-with-West Close Booth, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Blackburn, Clitheroe, Littleborough and Rossendale District.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Clitheroe |
||
| Blackburn |
Internet |
Community Discussion
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Plusnet Issues Reports Near Higham-with-West Close Booth, England
Latest outage, problems and issue reports in Higham-with-West Close Booth and nearby locations:
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Em
(@emmabirdy) reported
from
Blackburn, England
Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet
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Michael Shackleton
(@MShacks) reported
from
Accrington, England
Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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alexander black
(@zandersblack) reported
from
Higham-with-West Close Booth, England
@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Lee Harrison
(@harriLa77) reported
from
Rawtenstall, England
@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hoopster
(@Hoopster_1888) reported
@Plusnet any way of checking if my topcashback has tracked? Ordered mobile sim Thursday, SIM arrived today, cashback not showing. If you can't I will cancel the order and re-try. Hope someone can check to save me doing this.
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Plusnet
(@Plusnet) reported
@kandt26 Thanks Keith, that's great to hear :) I'm sorry for any inconvenience that the signal issue caused you. Please let me know if there's anything further you'd like to discuss. Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@evilcrumpet Is the current problem solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞
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Tony Marshall
(@tmarshall57) reported
@Plusnet Can you please tell me how to contact billing support from abroad. I've recently renewed my contract and I'm totally confused by the forthcoming bill. The +448004320200 number doesn't appear to work
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Jane
(@darcy2010_jane) reported
@Plusnet I do not get why a company that offers a service does not notify new bill ready to view. Instead straight onto restricted services & you have not paid your bill something thing I have never failed to do. 🤯
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Plusnet
(@Plusnet) reported
@meta127 Apologies for the delay in getting back to you. I'm very sorry that your service has been down due to a planned outage and that you weren't made aware of it. I will pass on feedback about your experience here. Is your service now working? Regards, Emily Plusnet Leeds 🌞
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Andrea Davies
(@andrea_wxm) reported
@Tasaio_Khan @wrexham Also with plusnet, no broadband since midday. I thought it must have been just us with a problem as Plusner did diagnostic tests on my line. Hopefully will be sorted this sfternoon.
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Plusnet
(@Plusnet) reported
@Tigercatgirl Are you still having any problems with your connection? Regards, Emily Plusnet Leeds 🌞
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Paul Moore
(@frompjm) reported
@plusnet Hi, I have my Plusnet Hub Two successfully connected using a double socket (without the supplied filter). I want to move the router to another room that has a single socket. But when I use the supplied filter the modem doesn't connect. No phones are connected. Help?
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Gareth C. Jones
(@pianojazzplayer) reported
@Plusnet Plusnet/Force9 Webmail down right now?