Plusnet Outage Report in Higham-with-West Close Booth, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Higham-with-West Close Booth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Higham-with-West Close Booth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Higham-with-West Close Booth, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Blackburn, Todmorden and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Total Blackout | |
| Todmorden |
Internet | |
| Blackburn |
Total Blackout | |
| Nelson |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Higham-with-West Close Booth, England
Latest outage, problems and issue reports in Higham-with-West Close Booth and nearby locations:
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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alexander black
(@zandersblack) reported
from
Higham-with-West Close Booth, England
@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Em
(@emmabirdy) reported
from
Blackburn, England
Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Lee Harrison
(@harriLa77) reported
from
Rawtenstall, England
@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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David
(@DavidWildJnr) reported
from
Whitworth, England
@Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Michael Shackleton
(@MShacks) reported
from
Accrington, England
Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Ife
(@OfWolfAndGram) reported
@Plusnet Hello, I've just come home and seen the LOS light is red on my OpenReach box. My router is lit up orange. I'm on full fibre. I've reset the OpenReach box and router but it's still red. Can you help?
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David Millington
(@Pro_Snapper) reported
@Plusnet my Father-in-Laws landline is not working. We’ve called you to let you know that he is vulnerable and needs it for his emergency button to work. He falls regularly. Please can you fix it today? Please DM for details.
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Karen
(@punkypye) reported
@Plusnet my daughter has been trying to get through to you all week to renew contract......no answer, chat not working, renewal option on site not working, now being charged nearly double 😕 please help
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lc
(@lovedayla) reported
@Plusnet Help I paid my bill last night the money has been taken out of my bank account but when payment completed it said error!!!! Yet money isn’t back in the account?
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Chetti333
(@chetti333) reported
@Plusnet how do you cancel with the first 14 days. The services is not very. I tried the number on your website but it says the number isn’t recognised.
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Anthony Wieser
(@WieserSoftware) reported
What's going on with your email service, @Plusnet? It appears that all of the settings are now unavailable, with this message... Not sure I'd recommend them any more, @MoneySavingExp 1/n
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gillian kilroy
(@gilliankilroy) reported
@Plusnet I only,have iPad. I’m not Having problems with other websites,just yours.
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
@Plusnet Why's your service so unclear? Trying to complete my BTSportsApp just takes me to: "Great news, you've already completed your registration. To access BT Sport simply download the BT Sport app and log in using your BT ID" No indication how to actually 'simply download'
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JC
(@JackieClarkso16) reported
@Plusnet is there a problem with your website because it won't let me look at renewing my contract or look at the call plan options?
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Chin Patel ♋
(@Funk_e_Brown) reported
@Plusnet How come you don't provide service to existing customers at night?