Plusnet

Plusnet Outage Report in Higham-with-West Close Booth, Lancashire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Higham-with-West Close Booth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Higham-with-West Close Booth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Higham-with-West Close Booth, Lancashire, England 10/31/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Higham-with-West Close Booth, Lancashire, England

The most recent Plusnet outage reports came from the following cities: Blackburn and Rossendale District.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomRossendale District Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi

Community Discussion

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Plusnet Issues Reports Near Higham-with-West Close Booth, England

Latest outage, problems and issue reports in Higham-with-West Close Booth and nearby locations:

  • MShacks Michael Shackleton (@MShacks) reported from Accrington, England

    Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    @Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)

  • harriLa77 Lee Harrison (@harriLa77) reported from Rawtenstall, England

    @OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.

  • emmabirdy Em (@emmabirdy) reported from Blackburn, England

    Thank you to the wonderful Emma from @Plusnet customer services team last night who is helping solve my internet issues and also made an hour on the phone to a call centre feel like 2 mins!! Let’s hope the engineer can fix it today #everythingscrossed #plusnet

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough

  • pearsoninsight Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

  • zandersblack alexander black (@zandersblack) reported from Higham-with-West Close Booth, England

    @Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    @Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet The BT service obligations (USO) states that my postcode is capable of 10Mb speeds and therefore is not eligible for upgrade. However you can only supply sub 5Mbs service. Can you explain the difference in the two scenarios.

  • DavidWildJnr David (@DavidWildJnr) reported from Whitworth, England

    @Plusnet I believe the minimum speed was added AFTER installation and after I contacted you. You have dropped my speed from the original 5Mb to around 1Mb as a response to each complaint I make. Perhaps the inferstructure should be investigated. Please forward me complaints email address.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • HattieBeeVint Hattie Bee (@HattieBeeVint) reported from Skipton, England

    In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BarkleRachel Rachel Barkle (@BarkleRachel) reported

    @Plusnet Hello, after restarting my phone this morning, I am now getting a 'not registered on network' message everytime I try to make a call. If I call my phone, it just goes voicemail. Please can you help?

  • Kayte_Beth Kate 🦋 (@Kayte_Beth) reported

    @Plusnet my engineer has not turned up as my appointment was from 8 am this morning till 1pm and I've had no contact at all from the engineer either and I've been without internet for the past 3 weeks.. How do i get in contact with anyone to help?

  • deanmoo50509586 dean moore (@deanmoo50509586) reported

    @FEF_Phil @Plusnet Farkkk, customer service is abysmal. Dads service is currently down also.

  • HRS_live HRS (@HRS_live) reported

    @Plusnet very poor respons time- waiting almost 45 min and counting to get through to a human… I am an existing customer and wanted to enquire about an error message on my upgrade…. Why should I stay with #plusnet?

  • nhudson_sharp Nathan Hudson (@nhudson_sharp) reported

    @Plusnet My broadband is supposed to be connected on 7th but my router hasn't been delivered yet. Any chance you can track it down? Thanks!

  • SafriaLailo Saffy (@SafriaLailo) reported

    @Plusnet So much for award-winning customer service. I've paid for your broadband to be installed, booked a date. Text this week tells me that's been delayed, but not when to. Now on hold for the 5th time this week trying to get through each no joy getting a human!

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    .@Plusnet Can you advise what the problem is with my elderly parents landline & broadband? They have had no service for 10 days.

  • yermawsadirty Succo di Prosciutto Finucci 🇮🇹 (@yermawsadirty) reported

    Left @Plusnet to join @VodafoneUK and what a terrible that decisions proven to be. 6 months being billed by 2 providers, never had service from Vodafone and now 8 days in without internet. Promised a seamless transfer through broadband switching service. @Ofcom

  • PeteSutton Pete Sutton (@PeteSutton) reported

    @Plusnet @Screwfix I can't access Screwfix website, as of a couple of weeks ago. Not just me, from other tweets the issue seems to be Plusnet. Mac OS10, Firefox. Ok on Android.

  • ScottRJBasher Scott RJ Basher (@ScottRJBasher) reported

    @Plusnet worst service I've experienced for long time. Zero mobile data for 2 weeks & been incredibly patchy for at least 3 weeks prior to that. None of the customer services cares. Won't send me a new sim & a promised call back last night never materialised! #worstmobilenetwork