Plusnet outages and service status in Laneshaw Bridge, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Laneshaw Bridge, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Laneshaw Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Laneshaw Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Laneshaw Bridge, England
The most recent Plusnet outage reports came from the following cities: Halifax, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax
|
Internet | 7 days ago |
|
Halifax
|
Wi-fi | 12 days ago |
|
Halifax
|
Internet | 13 days ago |
|
Halifax
|
Internet | 1 month ago |
|
Nelson
|
Wi-fi | 1 month ago |
|
Halifax
|
Internet | 2 months ago |
Community Discussion
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Plusnet Issues Reports Near Laneshaw Bridge, England
Latest outage, problems and issue reports in Laneshaw Bridge and nearby locations:
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandImagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Michael Shackleton (@MShacks) reported from Accrington, EnglandWarning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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cherry💞von (@cherryvon87) reported from Halifax, England@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandIn a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Hattie Bee (@HattieBeeVint) reported from Skipton, England@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Richard Porter (@Porter__Face) reported from Queensbury, EnglandPlusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandThree times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Richard Porter (@Porter__Face) reported from Halifax, EnglandNeed to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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alexander black (@zandersblack) reported from Higham-with-West Close Booth, England@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandAlright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Richard Porter (@Porter__Face) reported from Halifax, England45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Lee Harrison (@harriLa77) reported from Rawtenstall, England@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandIt’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Liz (@Liz14752830) reported@TomK_Brit1993 No problem. Also a bit anxious about internet switch. Plusnet copes well with small buildings but EE is showing signs of cutting out whenever I walk past the router! Same £ to keep landline. Worse signal inspite of usually more expensive... Might be teething issues. How r u?
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Citizen #376894 (@yidsnee) reported@biggle1908 With Virgin your internet speed will drop drastically when kids are on school holidays - the contention ratio they use is horrible. I'm very happy with @Plusnet for my full fibre internet - in the many years I've been with them, it's been hassle-free.
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Icarus Falling (@highflier100) reported@Plusnet I keep getting an "unfortunately we've hit a problem" when logging into my account to pay the bill. Plus my connection isnt very good. Solution for this?
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AuntieMich55 💙 (@AMich55) reported@Plusnet just wanted to say how lovely the customer service staff are especially the lady I spoke to at 8.18 this morning over a moving to EE mix up (this is why I can’t leave you!!).
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Nicky Robson (@Nicky_Robson) reported@Plusnet I'm dealing with my father's estate & customer services won't help me - how do you deal with a bereavement query when the deceased username is not known?
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Richard Baker (@BakeronBusiness) reported@EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?
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Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported@NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!
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xxx ROSE xxx (@TanteRos) reported@marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.
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Ollie Bessell (@olliebessell) reported@Plusnet day10 without WiFi. Was told to take the morning off work for your engineer and they havnt turned up. And your customer service team told me nothing they can do about it. Absolute shambles. SCAM company #plusnet
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namecantbebrank (@alreetson) reported@bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.