Plusnet outages and service status in Laneshaw Bridge, England
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- Plusnet generated 0 outage signals in the last 24 hours around Laneshaw Bridge, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Laneshaw Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Laneshaw Bridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Laneshaw Bridge, England
The most recent Plusnet outage reports came from the following cities: Halifax, Todmorden, and Nelson.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 days ago |
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Wi-fi | 12 days ago |
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Internet | 22 days ago |
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Wi-fi | 1 month ago |
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Internet | 1 month ago |
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Wi-fi | 1 month ago |
Community Discussion
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Plusnet Issues Reports Near Laneshaw Bridge, England
Latest outage, problems and issue reports in Laneshaw Bridge and nearby locations:
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandImagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Richard Porter (@Porter__Face) reported from Halifax, EnglandNeed to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, EnglandIs anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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alexander black (@zandersblack) reported from Higham-with-West Close Booth, England@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Richard Porter (@Porter__Face) reported from Queensbury, EnglandPlusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Michael Shackleton (@MShacks) reported from Accrington, EnglandWarning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Hattie Bee (@HattieBeeVint) reported from Skipton, England@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandIt’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Richard Porter (@Porter__Face) reported from Halifax, England45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandIn the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandAlright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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Hattie Bee (@HattieBeeVint) reported from Skipton, EnglandIn a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Glen Barnett (@MisterToo) reported@Plusnet having taken a day off work to be here for an engineer and him not turning up (twice, on separate occasions), we were assured our fault was rectified, yet here we are again, internet disconnecting over and over This is shocking service. Please contact me ASAP
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Emma B (@EBGBeee) reported@Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.
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Mikey Cleave (@MikeyCleave) reportedAbsolute shambles from @Plusnet Was told to sign up with them due to good customer service. What a mistake that was. Don't seem to have a clue what they're doing! No dialogue between themselves or Openreach. Meant to be connected from today, but now without WiFi.
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rosie posie (@rosieon25371922) reported@Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.
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Vicky Pulman (@Pulman_PR) reported@Plusnet My elderly mum has been with you for a number of years with absolutely shocking internet service & I now find she's paying £62 per month!!! Utterly unacceptable. We can't even watch a film. Speed test says sub 0.5mbps. Pls contact me to discuss remuneration & resolution
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rosie posie (@rosieon25371922) reported@Plusnet I joined in Dec. Promised £150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!
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dazzlerellis (@dazzlerellis) reported@vinke_rob @Plusnet They do it every year without fail, don't know where they get inflation figures from must be Argentina 😡
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Hazzy (@HazzyG123) reported@Plusnet My service is activated, it was sorted Tuesday this week.
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Alex Buckland (@alexbuckland96) reported@Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523
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smartesthorse (@smartesthorse) reported@Plusnet A BIG shout out to ISSEY from your help centre not had net 3 days tried before with somone else on phone failed to restore she is a STAR I am 80 disabled tech useless she patient and competent quickly solved it 10 star service please tell manager