Plusnet Outage Report in Laneshaw Bridge, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Laneshaw Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Laneshaw Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Laneshaw Bridge, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Halifax, Accrington, Bacup and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Internet | |
| Accrington |
||
| Bacup |
Internet | |
| Keighley |
Internet | |
| Halifax |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Laneshaw Bridge, England
Latest outage, problems and issue reports in Laneshaw Bridge and nearby locations:
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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alexander black
(@zandersblack) reported
from
Higham-with-West Close Booth, England
@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Lee Harrison
(@harriLa77) reported
from
Rawtenstall, England
@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Damian
(@DamTheMan_78) reported
@plusnethelp Hey there Plusnet! Any particular reason why my DM's are being ignored? I reported an issue on the 23rd of October 2020 and after the initial contact and the next to useless information I received I since have been ignored flat out! This is UNACCEPTABLE service.
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Yoric Hunt
(@yorichunt) reported
@Plusnet down South, when we say "That advert is utter shite", we mean "That advert is utter shite".
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Matt Bone
(@BoneyAbroad) reported
@teenagegma Baseline routers are poor, especially with a larger number of connections. I went Plusnet, fastest base speed for address, and then invested in a wifi mesh for the house. The Google Nest WiFi is brilliant for our big brick walls. I would recommend something similar.
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Vijay Luthra FRSA ChPP 💻🚀🛰🍭
(@Innovate4Growth) reported
Judging by the call my retired teacher mother just had with @Plusnet its less ‘good, honest’ broadband from Yorkshire & more ‘angry, rude, patronising’ broadband from Yorkshire Anyone else been on the receiving end of this fabulous shining exemplar of customer service? #PlusNet
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Anna Maria Rocco
(@anna_rocco) reported
I don't know why @plusnet broadband has been giving me issues for the past couple of months. It is just impossible and now it has stopped working all together and I can't get hold of anyone form their customer services to help out.
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Tha1dar
(@tha1darr) reported
@sadaplays @bt_uk They did the same with me! The sticker fell off the box at the post office and for reasons unknown it gets marked as delivered. Might be worth switching. Plusnet do customer service really well.
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0xj3lly
(@0xj3lly) reported
@Plusnet I have had intermittent connectivity issues for months, so to be charged £65 for a engineer to do nothing is like rubbing salt in the wound
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John Allen
(@Lythy_John) reported
Finally dropped virgin media. Having outages that we're never reported, constant problems the user gets blamed for and then raising the price was just too much. Hopefully plusnet will provide a better service, they always have in the past!
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Rob in Stowmarket, UK. 🎸🥁 ⛽️🏍⚡️🚙
(@RobBS25936512) reported
@plusnethelp PlusNet service has gone from excellent to appalling! My ‘question’ no211073088 remains unresolved - a promised call back from a CSC Analyst never materialised and an engineer who called CUT ME OFF! Adding a comment online resulted in a message to restart the query!
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Andrew Lane
(@Andrew_L1) reported
@btsportfootball @Plusnet signed up for BT sport extra on plusnet wifi... linked to my BT account but no activation code and sport not working 25 hours later. Very frustrating... How can I resolve?