Plusnet Outage Report in Laneshaw Bridge, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Laneshaw Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Laneshaw Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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            Internet (67%) 
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            Wi-fi (15%) 
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            Total Blackout (11%) 
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            E-mail (5%) 
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            Phone (2%) 
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            TV (1%) 
Live Outage Map Near Laneshaw Bridge, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Halifax.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| TV | 
Community Discussion
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Plusnet Issues Reports Near Laneshaw Bridge, England
Latest outage, problems and issue reports in Laneshaw Bridge and nearby locations:
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 Richard Porter 
    (@Porter__Face) reported 
    
        from
            Halifax, England Richard Porter 
    (@Porter__Face) reported 
    
        from
            Halifax, England45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought 
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 Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, EnglandThree times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation 
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 alexander black 
    (@zandersblack) reported 
    
        from
            Higham-with-West Close Booth, England alexander black 
    (@zandersblack) reported 
    
        from
            Higham-with-West Close Booth, England@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware? 
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 Lee Harrison 
    (@harriLa77) reported 
    
        from
            Rawtenstall, England Lee Harrison 
    (@harriLa77) reported 
    
        from
            Rawtenstall, England@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS 
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 Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet 
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 Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted. 
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 Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time. 
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 Adam Pearson 
    (@pearsoninsight) reported 
    
        from
            Laneshaw Bridge, England Adam Pearson 
    (@pearsoninsight) reported 
    
        from
            Laneshaw Bridge, England@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service. 
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 Richard Porter 
    (@Porter__Face) reported 
    
        from
            Queensbury, England Richard Porter 
    (@Porter__Face) reported 
    
        from
            Queensbury, EnglandPlusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down 
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 Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, England Eddie Arthur 
    (@kouya) reported 
    
        from
            Steeton with Eastburn, EnglandIs anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage. 
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 Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, EnglandIn a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet 
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 Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, EnglandIn the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1 
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 Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman. 
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 Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, EnglandAlright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1) 
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 Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, EnglandImagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable. 
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 Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, EnglandIt’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough 
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 Michael Shackleton 
    (@MShacks) reported 
    
        from
            Accrington, England Michael Shackleton 
    (@MShacks) reported 
    
        from
            Accrington, EnglandWarning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today. 
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 Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England Jenny Taylor 
    (@JLT1950) reported 
    
        from
            Hebden Bridge, England@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet 
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 Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, EnglandI’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today 
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 Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England Hattie Bee 
    (@HattieBeeVint) reported 
    
        from
            Skipton, England@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@sunandosengupta Hi there, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks 
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 Lorraine 
    (@DrHayeLo) reported Lorraine 
    (@DrHayeLo) reported@Plusnet I had to cancel some appointments this morning and come into the office to work in order to make my afternoon commitments so it's been a huge inconvenience. I understand these things happen but it was made worse by the lack of communication. I hope when I get home it's working. 
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 Beccy Dresden (not giving up masking anytime soon) 
    (@dresdeb) reported Beccy Dresden (not giving up masking anytime soon) 
    (@dresdeb) reported@Plusnet Actually I lost a full 2.5 hours of working time, at a critical stage on a high-profile project. I would call that more than inconvenient, and not exactly a quick fix either. As I said, I did get a phone update, but the problem was never appropriately acknowledged on your account 
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 Swarah 💟💬 
    (@diabetactyl) reported Swarah 💟💬 
    (@diabetactyl) reportedAnd still plusnet, regardless of the fact I can only read my emails when I stand outside and on mobile data, manage to send me my monthly bill. While their website suggests there's no issue at all though everyone is tweeting about it 🙃 
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 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@HelenHornett10 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. 
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 • • KEVIN PEARSON • • 
    (@kevkerpow) reported • • KEVIN PEARSON • • 
    (@kevkerpow) reported@Plusnet any chance of a non generic update as to when the service might be back up & running please. Still down in North Devon, has been since I got up at 7.00am. 
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 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@RazoRmedia Hi Bruce, earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Mike.P Sheffield 
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 Tony Bates 
    (@babblingbates) reported Tony Bates 
    (@babblingbates) reportedMy wife’s mother, who is 93, has found communicating via Facebook Portal to be a vital lifeline, especially whilst in hospital but with broadband down for over four hours she feels isolated. Come on @Plusnet, sort this out and at least communicate #fail @TheSun 
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 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@Nick71270438 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. 
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 Plusnet 
    (@Plusnet) reported Plusnet 
    (@Plusnet) reported@genietodd Hi Genie, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks