Plusnet Outage Report in Laneshaw Bridge, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Laneshaw Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Laneshaw Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Laneshaw Bridge, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Nelson, Halifax and Keighley.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Internet | |
| Halifax |
||
| Halifax |
Internet | |
| Halifax |
Total Blackout | |
| Halifax |
Internet | |
| Keighley |
Internet |
Community Discussion
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Plusnet Issues Reports Near Laneshaw Bridge, England
Latest outage, problems and issue reports in Laneshaw Bridge and nearby locations:
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Michael Shackleton
(@MShacks) reported
from
Accrington, England
Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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alexander black
(@zandersblack) reported
from
Higham-with-West Close Booth, England
@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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cherry💞von
(@cherryvon87) reported
from
Halifax, England
@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Lee Harrison
(@harriLa77) reported
from
Rawtenstall, England
@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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JohnDaleMcAllister
(@jdmc_alli1) reported
@Plusnet My email's still not working. Funny that plusnet mobile could email me to tell me they are going to take a direct debit payment. Priorities after four days, bloody sort the service out first, you are breaking your contract.
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Angie Pangie
(@angie_pangi) reported
@Plusnet I recently upgraded to fibre at £27 a month then received a bill for £29.27 per month this happened to me the last time I renewed my contract with you as well. I’ve been onto customer service and sorted it but Customers should check their bills, Repeated over charging 😕
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Paul
(@AlexEDarko) reported
Hey @Plusnet I don’t know why my bill has gone from £26 to £43.50 a month, especially considering that I was massively messed about when I moved house. I was also never contacted regarding a complaint I made. I always used to really rate you but now not so much. 😞
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LoneBee
(@LoneLeVay) reported
@Plusnet 1. Just seen this on your Plusnet Community, allegedly from "complaints managers": "This is not a quick fix issue and could take years to become fully resolved."
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet VERY ANNOYINGLY IT HAS ALL GONE TO POT AGAIN. NO ACCESS / NO EMAILS. DREADFUL SERVICE
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Scott Rae
(@Wibblebum) reported
@Plusnet Still having problems.... That's 3 days now, whats going on???? And where have all the missing emails gone??
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Pamela Meadows
(@MeadowsPamela) reported
It has now been more than 2 days with no explanation about why plusnet email still not working or indication of when it might be back. Not good enough. #plusnetdown
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet I have also just realised the my Website is down as well. NO website NO emails for 2 days nearly now. Will this EVER be fixed and compensated?
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Anne Dunn 💙
(@annie_dunn) reported
@thetrainline I can't log in to my account using my password. I can't retrieve or change it as my @Plusnet email is down. Can you help?
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Martin Day 💙
(@sirdigbychicken) reported
@Jmoreels @Plusnet Sadly it's not sending I'm having a problem with...