Plusnet Outage Report in Laneshaw Bridge, Lancashire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Laneshaw Bridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Laneshaw Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Laneshaw Bridge, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Halifax, Keighley and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Keighley |
Internet | |
| Halifax |
Internet | |
| Halifax |
Internet | |
| Clitheroe |
||
| Halifax |
Internet |
Community Discussion
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Plusnet Issues Reports Near Laneshaw Bridge, England
Latest outage, problems and issue reports in Laneshaw Bridge and nearby locations:
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Lee Harrison
(@harriLa77) reported
from
Rawtenstall, England
@OpenreachHelp sort out loss of Internet sky, talktalk, plusnet down you OL13 9LP BELLENDS
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Michael Shackleton
(@MShacks) reported
from
Accrington, England
Warning ***Switchboards at BT, Virgin. Talk Talk, Sky and Plusnet are blocked with over 14 million people trying to reconnect to a broadband service they had cancelled from today.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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alexander black
(@zandersblack) reported
from
Higham-with-West Close Booth, England
@Plusnet hi, there is no broadband service today in postcode bb12 9hh, including other service providers, are plusnet aware?
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Chidley 🏴
(@RobChidley) reported
@Plusnet I am a customer. I want to talk to an actual human about SAFEGUARD not working but your telephone bot system is impenetrable. How do I find a human to talk to?
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Bobby Caldwell #FBPE #RejoinEU
(@BobbyCaldwell91) reported
@Plusnet Thank you for your swift response. Called your customer service team - waiting times now approaching 30 minutes. This is really not acceptable.
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OrganisedPauper
(@OrganisedPauper) reported
Very pleased with my switch to Plusnet. I got £10 from MSE and an £80 prepaid card, plus it's much cheaper and the WiFi coverage is much better. Had to have a signal booster with Virgin.
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Tim Croall
(@timothycroall) reported
from
Quidhampton, England
.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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James Casserly
(@Casserly_Rock) reported
@alisonsiobhanm1 @DerylLynn @Plusnet Somehow, I bet if your friend just stopped all payments to Plusnet, they'd have no problem finding her house.
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Tim Croall
(@timothycroall) reported
from
Quidhampton, England
.@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!
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Zatchlas
(@Zatchlas) reported
@Plusnet - I cancelled my service and transferred to @Brsk_uk in November. You sent me an email telling me my switch over date would be 30th November and not to cancel my direct debit, but you have just used it to charge me for December! What’s going on?
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DerylLynn on stranger’s island
(@DerylLynn) reported
@Plusnet down again so I’ll be keeping the Ofcom complaint live . 2 weeks off one week on back off now again
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Sue Peirce
(@speirce) reported
@Plusnet I've an engineer booked sometime this morning to fix the broadband into the house. The text message says I can track this on the Plusnet Member Centre app, but I can't find any such app on the Play Store. Is there any way to check when they might turn up?
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Chris J
(@mrcj300460) reported
@Plusnet hi I’m thinking of renewing my broadband contract but may need to move house within the next 24m, assuming if you cover the area I move to this would not be a problem, but what happens if this is not the case please, many thanks