Plusnet

Plusnet Outage Report in Halifax, Calderdale, England

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The latest reports from users having issues in Halifax come from postal codes HX1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Halifax, Calderdale, England 02/04/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Plusnet outage reports came from the following cities: Halifax, Batley, Holmfirth, Bradford, Cleckheaton, Keighley, Huddersfield and Leeds.

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City Problem Type Report Time
United KingdomHalifax Internet
United KingdomBatley Internet
United KingdomHolmfirth Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • cherryvon87 cherry💞von (@cherryvon87) reported from Halifax, England

    @thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • Porter__Face Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • John_Eccles John Eccles (@John_Eccles) reported from Diggle, England

    @PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • LeanneGirt Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • pearsoninsight Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • HannahKaye82 Hannah K (@HannahKaye82) reported from Wibsey, England

    @plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

  • dannyunwin Dan Unwin (@dannyunwin) reported from Skelmanthorpe, England

    @Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlyLC Charlotte Corder (@CharlyLC) reported

    Absolutely disgusting service from @Plusnet - after 2 weeks of back & forth about our internet issues, multiple calls chasing for updates, you're telling us today it could take another 10 days to fix?! You'll be paying out for the work I've had to cancel then I assume? Not happy.

  • Topstop1 Top Stop (@Topstop1) reported

    @Plusnet He I asked for help and spoke to someone from your team last Thursday who told me they were ‘going to send me an email with everything we had discussed’ and I could reply to… which I have not rcvd. Also was told I’d hear from broadband department but as yet have heard nothing!

  • Plusnet Plusnet (@Plusnet) reported

    @LadyOfAquitaine Thank you Ellen. Our faults team will follow up with you after the engineer visit and check whether the problem has been fixed. Regards, Emily Plusnet Leeds 🌞

  • RebeccaWinder90 Rebecca Aldred (@RebeccaWinder90) reported

    Their team can’t stay on the phone over 3 minutes to deal with a problem but customers are expected to wait for over 30 minutes to speak to someone @Plusnet @plusnethelp this is meant to be the service you offer businesses? The only premium thing about your service is the cost!

  • misssheepy Emma Wilson (@misssheepy) reported

    @Plusnet But you don't resolve the issues... you provide shocking Internet and then when people have had enough and have no choice to switch services you don't them for early terminations fees.

  • RebeccaWinder90 Rebecca Aldred (@RebeccaWinder90) reported

    Disgusting service from @Plusnet @plusnethelp we’ve had 3 engineers out in the last month to deal with our none existent internet service but apparently it’s not their fault and we just need to keep calling when we’ve got an issue! It doesn’t work more often than it does!

  • Whoishe06117154 Whoishe147 (@Whoishe06117154) reported

    @Plusnet Are you guys having a problem in Penge? I am unable to connect to the Internet.

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @blondiesa @KnightAngel45 @Plusnet I had no problems in Glasgow but the service is too poor to continue with it here. Have tried for 9 months now so they are gone

  • kebablog Steve Cooper (@kebablog) reported

    @BiteYourBrum Sounds like my experience of Plusnet. The service was so shite it was agreed that we could terminate it after 8 weeks and I wasn't tied to remainder of the contract. Fortunately it was a 2nd broadband service to the house, so I had another line I could utilise.

  • Plusnet Plusnet (@Plusnet) reported

    @Chris_P_Lewis Hi Christopher, we’re very sorry for the small number of mobile customers who had some problems with their bill. We’ve contacted those who were affected and made sure their bill is now correct - Adam - Plusnet Sheffield