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Plusnet

Plusnet service status in Halifax, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Halifax come from postal codes HX1 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Halifax, England

The most recent Plusnet outage reports came from the following cities: Halifax, Batley, Morley, Bradford, and Todmorden.

CityProblem TypeReport Time
Halifax Internet 8 days ago
Batley Internet 8 days ago
Halifax Wi-fi 8 days ago
Batley Internet 18 days ago
Halifax Internet 18 days ago
Batley Total Blackout 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • Exfostercarer
    supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • chickvonpea
    🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

  • shakitv
    Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • JLT1950
    Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

  • chickvonpea
    🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • LeanneGirt
    Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • JLT1950
    Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • Levinicolex
    Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • JohnFin75257340
    John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

  • pearsoninsight
    Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games

  • JLT1950
    Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • esorm
    Matthew Rose (@esorm) reported from Honley, England

    @Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?

  • John_Eccles
    John Eccles (@John_Eccles) reported from Diggle, England

    @PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

  • adrianswimmer
    Adrian Hawley (@adrianswimmer) reported from Meltham, England

    @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • naomimilward41
    Naomi Milward (@naomimilward41) reported

    @plusnethelp If Kully doesn't call, l want a call back from Ben Povey - mgr in billing dept who assisted before with the previous serious errors & massive overcharges by #plusnet - will let you know tomorrow

  • SLindseyWales
    Sandra Lindsey (@SLindseyWales) reported

    @jrlawrieauthor @wartrader @ReetNortherner4 Yep, we've been with plusnet so long we originally had a 3-digit customer number. They have changed over the years - especially after being bought out - but we've not found anyone better so haven't switched.

  • clairehop82
    Claire hopkins (@clairehop82) reported

    @Plusnet hi Your incompetent company is chasing me for my dead dad's money! He passed in August from cancer! And your idiot (C S team) changed the account name to mine instead of just giving me permission and now they have referred to debt company without sending letters to tell

  • RealXwisdom
    Samuel (@RealXwisdom) reported

    The cheek of these @plusnet support people. Smh

  • jharneyford
    Jessica Harneyford (@jharneyford) reported

    Hi @plusnethelp please help: @Plusnet broadband customer here without broadband since Wednesday 2nd December (5 days ago). I DM'd you yesterday; no answer. Not got through to customer services by phone. Live chat is down. What to do? Thanks in advance

  • ReetNortherner4
    Alastair 🏳️‍🌈 (@ReetNortherner4) reported

    @jrlawrieauthor Plusnet aren't too bad.

  • EthanCJD
    Ethan (@EthanCJD) reported

    @Plusnet you may have the absolute worst Internet service i have ever used, we live in the second biggest city in the country . And I used to live in a country side town in the bottom of a valley, come on. Jesus

  • Pflinty
    Paul Flint (@Pflinty) reported

    @plusnethelp Hi Plusnet. We are all experiencing constantly disconnecting WiFi signal even though I have split the channels. Just checked our Plusnet one hub software and it ends in .263. Last update march 2019. Could this be the culprit?

  • britanywild
    britanч madden (@britanywild) reported

    @plusnethelp signed up to plusnet & had it installed on the 28th Nov & already having issues ? Is this normal? No wifi since 3pm yesterday causing our cctv to fail, unable to use any apps or smart tvs ect. M14 Area

  • Leegend90
    Lee Savery (@Leegend90) reported

    @plusnethelp Hi there, I asked for support on this before but I was ignored. My Plusnet Hub keeps disconnecting from the internet at least 4 or 5 times a day now. I work from home, so it's making things harder and it's also disrupting our entertainment viewing.