Plusnet Outage Report in Halifax, Calderdale, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Halifax come from postal codes HX1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (14%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Plusnet outage reports came from the following cities: Batley, Hebden Bridge, Halifax, Leeds, Huddersfield and Bradford.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Wi-fi | |
| Batley |
Internet | |
| Hebden Bridge |
TV | |
| Halifax |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
-
Quinch Gaming
(@Quinch1199) reported
from
Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
-
Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
-
supernanna
(@Exfostercarer) reported
from
Dewsbury, England
@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
-
Adrian Hawley
(@adrianswimmer) reported
from
Meltham, England
@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
-
Shakir Ahmed
(@shakitv) reported
from
Dewsbury, England
@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
-
Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
-
🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
-
John Finch
(@JohnFin75257340) reported
from
Horbury, England
@Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.
-
Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
-
Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
-
Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
-
Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
-
Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
-
Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
-
John Eccles
(@John_Eccles) reported
from
Diggle, England
@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
-
🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
-
carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
-
Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
-
Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
-
Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Alison 🌈 ❄🇪🇺 ⚫
(@AliceMerray) reported
Hey @Plusnet my internet speeds are really poor recently. 4.4 Mbps down and 0.5 Mbps up. Streaming videos is virtually impossible. Please assist!
-
Brian Seaman
(@BrianMSeaman) reported
@accessstratford @Plusnet @OpenreachHelp Just trying to have a speed I can work with when creating short films. It took three hours to upload one for a friend (usually about 10-15 minutes). Trying to watch films is laughable - just constant Buffering, although you can watch fuzzy moving images at low resolution!
-
Oliver
(@oliverwebster92) reported
@Plusnet My life would be easier if openreach wasn’t prehistoric and allowed you to connect my service in less than 10 working days! Considering they have just ceased the previous owners Plusnet service on the same line, you’d think they’d be able to connect mine at the same time 🙄
-
Dan O'Dell
(@dan_odell_) reported
@Plusnet Life would be a little easier if Plusnet actually turned up for appointments and responded to customer service enquiries
-
Oliver
(@oliverwebster92) reported
@Ofcom why are openreach still working in the stone age? 10 days for them to connect a service in 2022 when a lot of people work from home is a joke! They ceased the previous owners connection on the 14th and I’d already placed an order with @Plusnet why couldn’t they connect it
-
Diwakar
(@Diwakar76868838) reported
@Plusnet Last week I waited on the call for the same billing issue for about 40 mins and had to disconnect call . The company seems to follow the malpractice of generating bills and charging customers from incorrect bill date which is not from activation date of the broadband.
-
Michael
(@supersonicmike) reported
@Plusnet Hello! I'm very sadly needing to cancel my service to switch provider to cable (youknowwho). Am gutted to switch but it's a matter of speed in my area unfortunately. Can I cancel online as couldn't get through on phone?
-
Day Novel
(@daynovel) reported
@plusnet we have been on the helpline for 90 minutes and are still on hold. Please help.
-
Andy Snowball
(@andysnowball) reported
Hi @Plusnet, I’m meant to be getting upgraded to full fibre on Friday. Your website is broken and won’t show me the order status and I’ve not received a new router yet. Assume it’s not happening?
-
jtip
(@jtip123) reported
@Plusnet you no longer have online chat help?