Plusnet

Plusnet Outage Report in Halifax, Calderdale, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Halifax come from postal codes HX1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Halifax, Calderdale, England 11/07/2025 12:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Plusnet outage reports came from the following cities: Halifax, Bradford, Batley and Huddersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHalifax Internet
United KingdomHalifax Wi-fi
United KingdomHalifax Internet
United KingdomBradford Internet
United KingdomBatley Internet
United KingdomHalifax Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • Porter__Face Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

  • pearsoninsight Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • LeanneGirt Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • John_Eccles John Eccles (@John_Eccles) reported from Diggle, England

    @PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OtpChris Chris Groves // 🎮⚽✳️ (@OtpChris) reported

    @plusnethelp @Plusnet My Internet has been down for almost an hour now. Warwickshire area. Standard router, orange power light, flashing red boadband sign. I've been through the troubleshooting process - no help. Any way you can assist? Thank you

  • rob_aldridge Rob Aldridge (@rob_aldridge) reported

    @OfficeSupport It's not happening with everyone - we've noticed it's a problem with participants using BT internet and PlusNet Microsoft exchange servers. I'm not the domain admin on either.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @CardenM Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • Demonkid LokiEliot (@Demonkid) reported

    Is @Plusnet having a large uk outage? @plusnethelp

  • AsherHusky Bartender Curl (@AsherHusky) reported

    Bimey, i thought Plusnet was bad. Vodaphone isn't doing much justice either rn :/

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @KennethTCrowley Hi Kenneth, Apologies for any inconvenience that this has caused. This is a known issue affecting Plusnet Hub Ones and BT Hub Fives. As it's not service affecting, we haven't been given an indication as to if/when it'll be fixed, I'm afraid. Regards, Emily

  • earnshaw Simon Earnshaw 💙 (@earnshaw) reported

    @Plusnet is the broadband down in HD7 area?

  • NARRIETIN DT (@NARRIETIN) reported

    @Plusnet Terrible outages all day today and now not going 10 mins without the wifi dropping out.... 🤬🤬🤬🤬🤬🤬

  • Dalhug_98 A Hughes (@Dalhug_98) reported

    @Plusnet You certainly get what you pay for with Plusnet. Low price contract, low quality equipment and poor to mediocre support.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @mjames730 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor