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Plusnet outages and service status in Halifax, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Halifax, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • 40% Internet (40%)
  • 40% Wi-fi (40%)
  • 20% Total Blackout (20%)

The latest reports from users having issues in Halifax come from postal codes HX1 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Halifax, England

The most recent Plusnet outage reports came from the following cities: Bradford, Batley, Heckmondwike, and Halifax.

CityProblem TypeReport Time
Bradford Wi-fi 12 days ago
Batley Total Blackout 18 days ago
Batley Internet 28 days ago
Heckmondwike Wi-fi 28 days ago
Halifax Internet 28 days ago
Halifax Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • chickvonpea
    🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • JLT1950
    Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • HannahKaye82
    Hannah K (@HannahKaye82) reported from Wibsey, England

    @plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

  • LeanneGirt
    Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

  • shakitv
    Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • chickvonpea
    🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • adrianswimmer
    Adrian Hawley (@adrianswimmer) reported from Meltham, England

    @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

  • Porter__Face
    Richard Porter (@Porter__Face) reported from Halifax, England

    Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games

  • kouya
    Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

  • JohnFin75257340
    John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

  • John_Eccles
    John Eccles (@John_Eccles) reported from Diggle, England

    @PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

  • Levinicolex
    Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • cherryvon87
    cherry💞von (@cherryvon87) reported from Halifax, England

    @thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

  • JLT1950
    Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • pearsoninsight
    Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonMLees
    Alison Lees (@AlisonMLees) reported

    @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

  • BsoxT52516
    BSox T (@BsoxT52516) reported

    @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

  • GregIngham1
    Greg Ingham (@GregIngham1) reported

    @Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..

  • Consumer4You
    Wanga-unLimited (@Consumer4You) reported

    @Plusnet No other provider required. Please cancel the service at end. Why is calling the only option? Old world?

  • CraftyGirl1460
    Caroline (@CraftyGirl1460) reported

    @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

  • AlyssaJade7274
    Alyssa Jade C (@AlyssaJade7274) reported

    @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

  • ColRFX
    Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported

    When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

  • ShaunGaz
    gazza (@ShaunGaz) reported

    @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

  • KewCogs
    KewCogs (@KewCogs) reported

    @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

  • CriticNo1
    Critic No1 (@CriticNo1) reported

    @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.