Plusnet outages and service status in Halifax, England
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- Plusnet generated 0 outage signals in the last 24 hours around Halifax, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- Internet (50%)
- Total Blackout (33%)
- E-mail (17%)
The latest reports from users having issues in Halifax come from postal codes HX1 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Halifax, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Halifax, England
The most recent Plusnet outage reports came from the following cities: Batley, Halifax, Liversedge, and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
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12 days ago | |
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Total Blackout | 18 days ago |
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Internet | 19 days ago |
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Internet | 19 days ago |
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Internet | 19 days ago |
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Total Blackout | 27 days ago |
Community Discussion
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Plusnet Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Richard Porter (@Porter__Face) reported from Halifax, England45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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๐ฃ๐ฅ Sarah ๐ฃ ๐ฅ (@chickvonpea) reported from Meltham, England@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, EnglandIs anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Dan Unwin (@dannyunwin) reported from Skelmanthorpe, England@Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently canโt resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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cherry๐von (@cherryvon87) reported from Halifax, England@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway
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Shakir Ahmed (@shakitv) reported from Dewsbury, England@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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Adrian Hawley (@adrianswimmer) reported from Meltham, England@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDNโT do this when I had to change service provider. Going to complain to the Ombudsman.
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Richard Porter (@Porter__Face) reported from Halifax, EnglandNeed to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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Levi ๐๐ (@Levinicolex) reported from Dewsbury, England@O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly ๐๐๐
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet donโt have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out itโs deleted.
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supernanna (@Exfostercarer) reported from Dewsbury, England@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didnโt get it. Wonโt be recommending #plusnet
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Lenny Grit (@LeanneGirt) reported from Guiseley, EnglandAvoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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John Eccles (@John_Eccles) reported from Diggle, England@PatrickJDiamond @bt_uk I moved to plusnet fibre itโs been great. I was with EE and it was shockingly slow.
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Hannah K (@HannahKaye82) reported from Wibsey, England@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bri ๐ (@OriginalBigBri) reported@Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?
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Rob Baillie (@BobaliciousBob) reported@Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...
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Edward Grefenstette (@egrefen) reportedPretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.
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Carl French (@18sufc89) reported@Plusnet why can I go online and get a cheaper offer and also fast product from youโre company after being a customer for 4 years plus
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Jaime Dodd (@JDSuker) reportedTry @Plusnet treat their existing customers so much better!
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wattery filth (@watteryfilth) reported@Danjsalt @SkyUK Plusnet, very good support
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SteveHooker (also bluesky) ๐ช๐บ๐ถ #FBPE ๐ #FBPA (@Steve_Hooker) reportedIf you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.
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Michael Briggs ๐ฌ๐๐ธ๐๐ฆ๐บ๐ฑ (@MD_Briggs) reported@ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging ยฃ4/mo for a land line that I dont use. Got a better ยฃ20 deal from plusnet - called BT and told them to match it or Iโm leaving - they matched it (nearly) ๐