Plusnet Outage Report in Halifax, Calderdale, England
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The latest reports from users having issues in Halifax come from postal codes HX1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Plusnet outage reports came from the following cities: Holmfirth, Batley, Halifax, Bradford, Cleckheaton, Keighley, Huddersfield and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Holmfirth |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Batley |
Internet | |
| Halifax |
Total Blackout | |
| Bradford |
Internet |
Community Discussion
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Plusnet Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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supernanna
(@Exfostercarer) reported
from
Dewsbury, England
@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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Quinch Gaming
(@Quinch1199) reported
from
Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Hannah K
(@HannahKaye82) reported
from
Wibsey, England
@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help
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John Eccles
(@John_Eccles) reported
from
Diggle, England
@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
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Shakir Ahmed
(@shakitv) reported
from
Dewsbury, England
@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Dan Unwin
(@dannyunwin) reported
from
Skelmanthorpe, England
@Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters
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cherry💞von
(@cherryvon87) reported
from
Halifax, England
@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway
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Lindz 🏃♀️
(@LBradz) reported
from
Leeds, England
Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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Lenny Grit
(@LeanneGirt) reported
from
Guiseley, England
Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James Spivey
(@SpiveyJames) reported
@fineartskaty @Plusnet My activation was supposed to be today and I'm not gonna lie, Katy's tweet has really concerned me. Having no broadband for a substantial amount of time is not a good look for a new customer. I've sent a DM Plusnet, it's already waiting. 😞
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet Will, Thank you for the reply. As I explained, our phone line went down for 4 days in Sept 22. We were given No updates. The phone line has now gone down again today! We cannot take payments via our card machine!
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Noahsarkproperties
(@Noahsarkprops) reported
@Plusnet Ditto useless need reporting to Ofcom as I’ve had issues for months and months and they still won’t send an engineer out ! Passed my account to a debt collector when I don’t owe a penny ! Messed up my account totally
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet @btbusinesscare Both tel line and broadband down for 4 days 3 weeks ago, no update. Offered £1.00 per day compensation from plusnet. Line gone down again today Shocking service!
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Paul Adams
(@Paul0069739619) reported
@Plusnet sort it out!! Engineer was meant to arrive today between 8am and 1pm… no show. Appalling service, tried to call your support no bloody answer, even the technical support put me through. Really terrible service, wasted a morning! #broadbandfail #shiteservice
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Fiona
(@Fiona_peppapig) reported
@AGARR45 @Plusnet Another day of annual leave for me as can't get any work done!!! Customer service is terrible so far!
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Me Encanta Jewellery
(@MeEncantaUk) reported
Why @Plusnet are you intent on allowing your #CustomerService to deteriorate, have you changed direction? I suggest you cancel your advertising campaigns especially when the CEO and CFO choose not to acknowledge emails, it’s always a tell tell sign of trouble ahead. #Avoidplusnet
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Adrian O'Connor
(@AdiOConnor69) reported
@Plusnet Plusnet has failed to contact me re closing my account and the reasons behind it and the soonest I can get broadband reinstated is 10 working days. Try explaining that to 3 children who rely on broadband. I have tried calling customer services but to no avail
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Gerry Mcfadden
(@geemac41) reported
@Plusnet Hi Emma. I've decided against using Plusnet because you're customer service is abysmal. A 25 minute wait and STILL the phone isn't answered is unacceptable. FYI my username is rubbery. Don't know where I got that from. Gerry
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Adrian O'Connor
(@AdiOConnor69) reported
@Plusnet what a disgraceful service. I was supposed to be swapping to Plusnet and my old provider was cut off only to find out my Plusnet account has been closed and I am left without broadband. It will take at least 10 working days for the service to be reinstated.