Plusnet Outage Report in Halifax, Calderdale, England
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The latest reports from users having issues in Halifax come from postal codes HX1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Plusnet outage reports came from the following cities: Halifax, Bradford, Batley and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Internet | |
| Halifax |
Wi-fi | |
| Halifax |
Internet | |
| Bradford |
Internet | |
| Batley |
Internet | |
| Halifax |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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supernanna
(@Exfostercarer) reported
from
Dewsbury, England
@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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cherry💞von
(@cherryvon87) reported
from
Halifax, England
@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway
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carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Lindz 🏃♀️
(@LBradz) reported
from
Leeds, England
Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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Dan Unwin
(@dannyunwin) reported
from
Skelmanthorpe, England
@Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters
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Lenny Grit
(@LeanneGirt) reported
from
Guiseley, England
Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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John Eccles
(@John_Eccles) reported
from
Diggle, England
@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Quinch Gaming
(@Quinch1199) reported
from
Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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Shakir Ahmed
(@shakitv) reported
from
Dewsbury, England
@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Cole
(@DuncanCole10) reported
@Plusnet 😴😪😴😪 Today is a slow slow slow buffering broadband day
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Matthew March
(@MattMarchy) reported
Once again, Cloudflare routing via @Plusnet is broken. Speed tests prove issues downloading/uploading from Cloudflare servers.
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Paul Leah
(@paulsleah) reported
@Plusnet my internet has now been down for 4 days. your diagnostic bot just keeps telling me it's an openreach issue and giving me timescales for it to corrected that come and go with no further explanation. what's going on?
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Sarah Danielle
(@SarahDa63774361) reported
@Plusnet hello, is PlusNet down now please?
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Khalid Jussab
(@spursssh) reported
@Plusnet what telephone number Cani phone my broadband is down it was renewed to fibre yesterday
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Heiko S.
(@schuffdy) reported
@Plusnet I have sent a Help text 20 min ago to you provided number but didn’t get any reply. My broadband is not working
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George Paterson
(@GeorgeP90787357) reported
from
Cosgrove, England
@Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.
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Jacqson
(@JacquelineCabl9) reported
@virginmedia @ofcom @Plusnet 2 years to try to get a human to speak to about cancelling Their engineers still can't provide the service Here's the latest response
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Plusnet
(@Plusnet) reported
@StiltonNinja Hi there, sorry for the delay. The IP address issue was regarding a 3rd party company that provides the IP addresses. This has since been resolved, so you should be back to normal with streaming services. Nathan – Plusnet (Doncaster)
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Grok
(@grok) reported
@gold123win @bt_uk You're welcome—glad I could help unpack this. Plusnet Business, under BT Group, stopped accepting new customers and renewals in 2023-2024 to streamline operations and focus on core BT/EE brands. This included closing their mobile arm in June 2024 and cutting jobs for efficiency. If you need alternatives or more details, let me know!