Plusnet Outage in Halifax, Calderdale, England

45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

@Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters

@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

@Plusnet I have had no phone service for hours no Internet I need help now. Used a friend phone earlier just to get lied to by you

@Plusnet we don’t have any Wi-fi but our router is fine. Is our @OpenreachHelp line down?

@chaznane1 @Plusnet Yeah, none of them are great tbh. Theirs is just particularly awful which sucks because the only ISPs I can use are them and Andrews and Arnold's. So what was your class stuff?

@Plusnet please reconsider when thinking about going to plusnet by far the worst internet provider!!!

@plusnet Hi, I’m not able to log in to my btsport app. I’ve been going around & around trying to reset the btsports app password . No joy. Ages online with bt support. No joy. Bt support says “it’s a plusnet problem” Please help

@PhilosophyTube This is the worst moment for @Plusnet and @WeAreOpenreach to push my internet day back :(

@Martin_Adams @bt_uk Ah man, that sucks. I'd personally recommend Plusnet, they have been great!

@ROTTERTRON I was with Plusnet for a while but the service was so bad I actually went back to BT. Good luck, though :-)

@Plusnet Just duplicating this message as I'm anxious to sort this out: Hi, was just on your site looking at prices, and clicked on something about phones, and this appeared: `We will keep you updated by email and tell you once your service is ready to use.` What does this mean?

Today @Plusnet @plusnethelp is not working again