Plusnet

Plusnet Outage Report in Halifax, Calderdale, England

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The latest reports from users having issues in Halifax come from postal codes HX1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Halifax, Calderdale, England 04/29/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Plusnet outage reports came from the following cities: Huddersfield, Leeds, Bradford, Halifax, Cleckheaton, Mirfield and Brighouse.

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City Problem Type Report Time
United KingdomHuddersfield Internet
United KingdomLeeds Internet
United KingdomHuddersfield Internet
United KingdomHuddersfield Internet
United KingdomBradford Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • JohnFin75257340 John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

  • adrianswimmer Adrian Hawley (@adrianswimmer) reported from Meltham, England

    @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.

  • Levinicolex Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.

  • pearsoninsight Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • esorm Matthew Rose (@esorm) reported from Honley, England

    @Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • Porter__Face Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GraceSmithx Grace (@GraceSmithx) reported

    @Plusnet for some reason my broadband isn’t connecting and I am unsure why. Pls help

  • CarolinePrice99 HRH Princess Caroline (@CarolinePrice99) reported

    @Plusnet been waiting 5 days for a reply to my DM to plusnet help about being overcharged for 2 months

  • tom_holt Tom Holt (@tom_holt) reported

    @Plusnet mobile network down SY23 3 postcode area since Saturday 4th am. Two Plusnet customers in same household with same issue. Diolch.

  • Plusnet Plusnet (@Plusnet) reported

    @ZoFlo70 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet absolute piece of **** internet. ZERO service, cant even get hold of them. 0.33Mbps speed on a fibre network. Phone number of your support page isn't even recognised. Cancelling my DD with you, bet someone from your team will call me when payment fails. Garbage company.

  • ShoemarkM Matti Shoemark (@ShoemarkM) reported

    @Plusnet hey my services have been suspended and I’ve paid my amounts but they still are not working! I’m trying to call my doctor surgery but I’m unable to make a call! Please help

  • MoaningMoggy Moaning Moggy (@MoaningMoggy) reported

    @Sparky_tarpi @VodafoneUK Exactly the same thing happened to us! We switched to plusnet and haven’t had a problem since. Try them! Their customer service is one of the highest rated.

  • GeoffreyCoan Geoffrey Coan (@GeoffreyCoan) reported

    Mega annoyed today with #Apple #iOS155 and #Safari. Been having problems on my iPhone and iPad with web pages taking minutes to load, and often never loading. Thought it was my broadband and had a @Plusnet engineer out who improved my speed but still some sites never loaded.

  • MorrisJonathan Jonathan Morris (@MorrisJonathan) reported

    @Plusnet is there a problem with switching from ADSL to Fibre? (should have happened yesterday here but seems not to have happened)

  • lelsavage lesley savage (@lelsavage) reported

    @Plusnet my Internet has been down over a day. No response on DM