Plusnet Outage Report in Halifax, Calderdale, England
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The latest reports from users having issues in Halifax come from postal codes HX1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Halifax, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Halifax, Calderdale, England
The most recent Plusnet outage reports came from the following cities: Halifax, Batley, Huddersfield, Littleborough, Shipley, Bradford, Holmfirth and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Batley |
Internet | |
| Huddersfield |
||
| Littleborough |
Internet | |
| Shipley |
Wi-fi | |
| Batley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games
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supernanna
(@Exfostercarer) reported
from
Dewsbury, England
@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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Quinch Gaming
(@Quinch1199) reported
from
Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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Shakir Ahmed
(@shakitv) reported
from
Dewsbury, England
@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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John Finch
(@JohnFin75257340) reported
from
Horbury, England
@Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.
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John Eccles
(@John_Eccles) reported
from
Diggle, England
@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Richard Porter
(@Porter__Face) reported
from
Halifax, England
45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Adrian Hawley
(@adrianswimmer) reported
from
Meltham, England
@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
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🐣🐥 Sarah 🐣 🐥
(@chickvonpea) reported
from
Meltham, England
@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil D
(@philswitch12) reported
@Plusnet I know, I get that you were trying to fix it - but how hard would it have been to just acknowledge the issue?
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Malcmite
(@Malc_Armstrong) reported
@Plusnet @rabprentice This bs scripted reply just shows the lack of customer care and apathetic approach to resolving an issue. I thought plusnet were going to be a good provider, but seem to be just as false as the others.
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Midlands Librarian
(@midslibrarian) reported
@plusnet Seriously, your entire Sheffield team needs to step back from this insipid copy+paste response fiasco. Not only are you failing to provide any meaningful update, you are actually making it harder for us to see if the problem is ongoing or now an individual one.
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Plusnet
(@Plusnet) reported
@blueboyf Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@SouthsideTrekk1 Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Malcmite
(@Malc_Armstrong) reported
@jennie_divina @Plusnet Their fix hasnt worked for many. None of my online apps work, cant connect to pages despite router saying its working. I will be looking for another provider once I can get online. This is an absolute joke of a service
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Billy
(@billymcdafthead) reported
@jcollinscareers @Plusnet They don’t keep to their promises of callbacks as I’ve now found 3 times this week. Currently on hold to cancel
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Plusnet
(@Plusnet) reported
@BadSirHugo Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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The Watchman
(@TheWatc47403040) reported
@Plusnet No Lauren. The whole internet was unavailable to pretty much most of us. Not just emails, websites too. Total blackout. It took over 3 hours for everything to come back online. Your server status page was offline too. Stop lying.
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Plusnet
(@Plusnet) reported
@oligking Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield