Plusnet

Plusnet Outage Report in Halifax, Calderdale, England

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The latest reports from users having issues in Halifax come from postal codes HX1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Halifax, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Halifax, Calderdale, England 01/30/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halifax, Calderdale, England

The most recent Plusnet outage reports came from the following cities: Holmfirth, Batley, Halifax, Bradford, Cleckheaton, Keighley, Huddersfield and Leeds.

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City Problem Type Report Time
United KingdomHolmfirth Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomHalifax Total Blackout
United KingdomBradford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Halifax, England

Latest outage, problems and issue reports in Halifax and nearby locations:

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • cherryvon87 cherry💞von (@cherryvon87) reported from Halifax, England

    @thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

  • dannyunwin Dan Unwin (@dannyunwin) reported from Skelmanthorpe, England

    @Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • chickvonpea 🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England

    @EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.

  • HannahKaye82 Hannah K (@HannahKaye82) reported from Wibsey, England

    @plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • LeanneGirt Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • Porter__Face Richard Porter (@Porter__Face) reported from Queensbury, England

    Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

  • kouya Eddie Arthur (@kouya) reported from Steeton with Eastburn, England

    @plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • John_Eccles John Eccles (@John_Eccles) reported from Diggle, England

    @PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.

  • pearsoninsight Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England

    @garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • simonjhwilliams Simon Williams (@simonjhwilliams) reported

    @Plusnet WiFi on my router is broken & @plusnethelp said that you don't support WiFi on your routers! I was advised to buy 3rd party router to fix the problem. So I pay for a service but you don't support the thing that delivers that service. Shocking! & Rep blocked my complaint

  • katieee03 Katie (@katieee03) reported

    @AirtimeRewards hi, can I use airtime rewards with plusnet if I select EE in my account as they use the EE network? Same with Voxi who use Vodaphone network?

  • Moji_Melo Moji. O (@Moji_Melo) reported

    @plusnethelp @Plusnet very disappointed. Internet light still showing red since afternoon and up to now no connection. For the past 6 months I keep calling every week. Terrible customer service, not sure they know what they doing. I need my internet sorted ASAP .

  • gfkw47 G Woodhouse 3.5% #BLM #FBR #EU citizen #PR_Voting (@gfkw47) reported

    @WhichUK Apparently forwarding scam or spam text messages to 7726 does not always work, because some providers of mobile service do not support the use of short number forwarding - including mine (Plusnet)! Which I am astonished by as they are owned by BT!

  • PBarrett8 P Barrett (@PBarrett8) reported

    @cashbey @Plusnet @plusnethelp useless, just cuts out whenever their network can't cope and they just spend the whole time trying to tell you its something your end. If that is the only service they can provide then fine, i will take if for a fiver a month.

  • EleanorMary11 Eleanor Mary (@EleanorMary11) reported

    @Plusnet @plusnethelp why is it that every Friday i am unable to connect to wifi? You say wifi is not guaranteed how do you expect me to connect to the internet? Never experienced this with other providers.

  • edwardlui Edward Lui (@edwardlui) reported

    @Plusnet And I’ve already cancelled this after 9 years plus of service you’ve still tried to charge me another months use next month twice in advance! Absolute shambles.

  • PBarrett8 P Barrett (@PBarrett8) reported

    @Jack_WJB @Plusnet yep if we can just limp the network to 8pm then we can all go home and the users can whistle as the network falls apart around this ears.

  • PBarrett8 P Barrett (@PBarrett8) reported

    @uncletatty @Plusnet yep just before 8pm when customer service goes home. That is the business model it seems. From then on the network is little swiss cheese and they just try and blame the user.

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported

    @AnnCleeves @virginmedia Ann, We’re with Plusnet who are owned by BT and sorted out our recent issues without much drama.