Plusnet outages and service status in Halifax, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Halifax, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Halifax come from postal codes HX1 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Halifax, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halifax, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Halifax, England
The most recent Plusnet outage reports came from the following cities: Batley, Halifax, Morley, Bradford, and Todmorden.
| City | Problem Type | Report Time |
|---|---|---|
 Batley
|
Total Blackout | 35 minutes ago |
|
Batley
|
Total Blackout | 10 hours ago |
|
Halifax
|
Internet | 9 days ago |
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Batley
|
Internet | 9 days ago |
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Halifax
|
Wi-fi | 9 days ago |
|
Batley
|
Internet | 20 days ago |
Community Discussion
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Plusnet Issues Reports Near Halifax, England
Latest outage, problems and issue reports in Halifax and nearby locations:
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Shakir Ahmed (@shakitv) reported from Dewsbury, England@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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Hannah K (@HannahKaye82) reported from Wibsey, England@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Richard Porter (@Porter__Face) reported from Halifax, England45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Lenny Grit (@LeanneGirt) reported from Guiseley, EnglandAvoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Jenny Taylor (@JLT1950) reported from Hebden Bridge, England@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Richard Porter (@Porter__Face) reported from Queensbury, EnglandPlusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
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🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England@EmilyinYork @Plusnet "We'll to you proud" my arse. Dad had issues with them last year.
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Dan Unwin (@dannyunwin) reported from Skelmanthorpe, England@Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Adam Pearson (@pearsoninsight) reported from Laneshaw Bridge, England@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, EnglandIs anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Eddie Arthur (@kouya) reported from Steeton with Eastburn, England@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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cherry💞von (@cherryvon87) reported from Halifax, England@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway
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supernanna (@Exfostercarer) reported from Dewsbury, England@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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Adrian Hawley (@adrianswimmer) reported from Meltham, England@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
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John Eccles (@John_Eccles) reported from Diggle, England@PatrickJDiamond @bt_uk I moved to plusnet fibre it’s been great. I was with EE and it was shockingly slow.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chivey for PM 💙 (@chivey) reported@Plusnet The lack of information and this cut and paste response is not something I feel is consistent with a company with “award winning customer service”.
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Jon Ewing (@siteadvice) reported@Plusnet Thanks, but why bother to respond to me individually (albeit generically) more than 2 hours after the service had been restored? It would have been more helpful to use Twitter to keep us updated during the outage, so those who were affected could manage their time effectively.
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Plusnet (@Plusnet) reported@StephMulrine Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Lewis (@LewisSexyKearns) reported@HolyDiver73 @Plusnet My point is that they haven't bothered to post any updates about the outage to avoid people wasting time trying to solve it themselves or call Plusnet. With thousands of customers coming to check service status, a picture of the Queen isn't what should be at the top of their page
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Plusnet (@Plusnet) reported@explosive_ennui Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Lorraine (@DrHayeLo) reported@Plusnet The connection still isn’t working properly and no way to get in touch with anyone in customer service - this is really poor service.
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Sarah V W (@svw71_w) reported@Plusnet why does your engineer fault bot ask me to type “next” to book the next available appointment but then FAIL to tell me when that might be????? I have a business to run. You’re not picking up phones either. Appalling customer service
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Malcmite (@Malc_Armstrong) reported@Plusnet Todays outage has shown me that plusnet does not care about customers. The web page is broken, the txt service is scripted crap and no one is calling back or seemingly fixing anything. A poor service I will be changing at next opportunity. Currently waiting on phone fir 40 mins.
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Billy (@billymcdafthead) reportedUtterly disgraceful service from @Plusnet Called to cancel. Refused to speak to me as an Authorised User. Told me they would call my mum straight away… 1 hour later still no call. Now my mum has to call back to cancel. Utterly disgraceful company. Avoid
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RedFairy (@RedFairy) reported@Plusnet my broadband is still off. Has been since about 10am. I’ve been patient but the lack of communication and support is getting very annoying now! Trying to work from home has been near impossible. Just some honest info would be appreciated