Plusnet Outage in Wibsey, Bradford, England

45 mins on hold to plusnet .. then a nice lady with the broadest Barnsley accent was very helpful #MyLove the problem is at the exchange as thought

Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down

@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.

@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

@thestag0 It'll take DAYS with @Plusnet 's terrible internet anyway

Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

PLUSNET will NOT do you proud. No WiFi no technical support. Recommend don’t join. Planning to quit after 20 years

@Plusnet Just crap customer service

@erindipper Friends tell me Virgin are nothing but trouble lately. I've been with Plusnet for 5+ years now & never had a seconds bother, they've been brilliant. And you get to chat to genuine Yorkshire folk when you call them too (genuine plus point for this yorkshire lass). Avoid BT!

@jayrayner1 @virginmedia Over priced and rubish company! Whats the point in paying that silly high premium if their service is bad and then no one to help fix it. You are better off with talktalk or plusnet - decent service and it wont cost you and arm and a leg.

One of THE most stressful things is the internet. Why is it that when Plusnet have a problem with my internet it is me who spends hours on te phone and they still don't know what is wrong....😠😟

@erindipper we've just gone with plusnet! got a decent price and good speeds :) avoided virgin but just bcos had a nightmare trying to get in touch w customer services when something went wrong - but that was for mobile

@Plusnet help My broadbands speed and reliability has been pants now for 2 months. Please sort ASAP

@Plusnet Just got off the phone with someone called Lee from your customer support and I actually...enjoyed the call? With a utilities provider? And he was really helpful? And now I'm the kind of person who tweets their broadband provider to say thank you?? I'm in shock. Thanks!

@Plusnet Are you aware that your member area on your website doesnt work?

@plusnethelp @plusnet I’ve not had a single reply to my DM or tweets, what gives? Bad service :(