Plusnet

Plusnet Outage Report in Leeds, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Leeds come from postal codes LS1, LS2 and LS98.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Leeds, England 01/20/2025 20:45

January 20: Problems at Plusnet

Plusnet is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Leeds, England

The most recent Plusnet outage reports came from the following cities: Leeds, Wakefield, Bradford, Liversedge, Huddersfield, Dewsbury, Mirfield and Cleckheaton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet
United KingdomWakefield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • HannahKaye82 Hannah K (@HannahKaye82) reported from Wibsey, England

    @plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • LeanneGirt Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisadroof Lisa hannan (@Lisadroof) reported

    @Plusnet my broadband is rubbish, it’s the openreach main socket. Who comes to fix it?

  • cjr1968 Catherine Rowlands 🕷 (@cjr1968) reported

    Bloody @Plusnet @plusnethelp website says their customer services are available til 10pm but when you call, they finished at 8pm. So we have no internet. Dreadful service.

  • Cleary1David David Cleary (@Cleary1David) reported

    @MarcAllera 2. This did not happen. I informed @plusnet of this 14th Dec, and they raised a question.I was told that I would hear by 16th. Of course @plusnet did not contact me. It is now the 23rd and I have contacted customer service.

  • leahblackwell19 leah blackwell (@leahblackwell19) reported

    @Plusnet what are you playing at?! Meant to have our internet set up on the 1st then the 16th then the 22nd and still nothing!! No communication doesn’t reply to emails takes hours to talk on the phone only to be let down again!! @plusnethelp will anyone actually help!!

  • paulb323 Paul (@paulb323) reported

    @plusnethelp Hi. I’ve written out steps for the test results and added to the question in Plusnet support page as a comment. TLDR: no broadband connection via test socket, and download speed magically resetting after test socket connection. I think the hub unit is faulty.

  • _jonb No longer the man I once was (@_jonb) reported

    @allyc375 @Plusnet Best of luck. If you have any problems let me know. I'm not proper IT support but I have form for fixing @mikechitty's successfully

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported

    @niblince That’s what I was initially thinking, but then BT own Plusnet so wondering if there’s even any discernible difference in the level of service despite the cheaper price?

  • Amy_V_T Amy Teasdale (@Amy_V_T) reported

    @Plusnet I’m still having connection trouble in Yorkshire? And now the offices are shut, but other by customers have their service back. What do I do?

  • SimonAn44511392 Simon Andrews (@SimonAn44511392) reported

    @liz10703634 @plusnethelp The company is a joke I've been waiting since October 19th plusnet we'll do you proud I don't think so absolutely disgusting how appalling their service is you pay peanuts you get monkeys

  • Cleary1David David Cleary (@Cleary1David) reported

    @plusnethelp @Plusnet Any chance of an update ? I'm a new customer who has been waiting since Dec 11th for Broadband connection. Chinadave,Skipton BD232DT