Plusnet

Plusnet Outage Report in Leeds, England

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The latest reports from users having issues in Leeds come from postal codes LS1, LS2 and LS27.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Leeds, England 03/04/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leeds, England

The most recent Plusnet outage reports came from the following cities: Leeds, Bradford, Huddersfield, Wakefield, Pudsey and Dewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Wi-fi
United KingdomBradford Internet
United KingdomLeeds Internet
United KingdomHuddersfield Internet
United KingdomLeeds Wi-fi
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • LeanneGirt Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • JohnFin75257340 John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • HannahKaye82 Hannah K (@HannahKaye82) reported from Wibsey, England

    @plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyODonnell008 Tony O’Donnell (@TonyODonnell008) reported

    @QubeGB We had a no show from a Qube tech today on behalf of Plusnet, claiming he couldn’t gain access. Why didn’t he call us? We are in a rural location with lots of parking. How frustrating. Both of your websites lay claim to first class customer service.

  • triscoe 𝙅𝙊𝙀 𝘿 🎾 (@triscoe) reported

    Hi @Plusnet, you've been great but I'm leaving you, and I was out of contract on the 25th March, but you've just sent me an email saying that I will have £70 of early termination fee's on my final bill. Can you help me with that please?

  • daveonlimegreen Dave (@daveonlimegreen) reported

    @Plusnet help. Our internet speeds are really poor and always have been. Online checks tell me that the meany virgin I can get min 54mbps. And I only get 3-5 with plusnet. Surely that’s not right that yours is so slow? Please help. Think of the children!!

  • SolEnergy8 Sol Energy (@SolEnergy8) reported

    @Plusnet why can't I provide cancellation notice via email? Or better, through your website? I shouldn't have to call to cancel, that's ridiculous!

  • moffitine Not Just Looking anymore (@moffitine) reported

    @ariana_erbon @jan_skelton @Plusnet It was from my internet service provider. I was searching for radical feminist memes & the ISP popped up saying that safe search was on so I couldn't access adult content!

  • sdcbmthsch Stephen Coombes (@sdcbmthsch) reported

    Discovered an oddity (bug) with @Plusnet router tonight when helping a friend. Access control feature, though clearly turned off, was behaving as if active - client only getting APIPA address. Once ACL enabled and then disabled again, the problem was resolved! Weird...

  • Apwhite1402 Andy (@Apwhite1402) reported

    @triscoe @Rugbylad37 @Plusnet Good luck, you will need it. PlusNet weren't able to supply me with Internet for 9 months but still charged me the entire period. I vowed then to never ever return.

  • LukeHarby Luke Harby (@LukeHarby) reported

    @Plusnet Hello. We were meant to have a BT Openreach engineer install a new phone line yesterday. They never showed up (I was home all day). I have not heard anything back about a follow up. Can someone message me back please?

  • TonyODonnell008 Tony O’Donnell (@TonyODonnell008) reported

    @Plusnet No show today for a repair call after being given the run around that a technician was en route. Was promised a call from the manager but still waiting. There’s a lot of garbage on both yours and Qube websites re customer service. Very disappointing.

  • Nikki_Up_North Nikki Up North (@Nikki_Up_North) reported

    @Plusnet Can I cancel my subscription please! Heard such bad things about you, don’t think I’ll bother! 😠