Plusnet outages and service status in Leeds, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Leeds, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (60%)
- E-mail (20%)
- Total Blackout (20%)
The latest reports from users having issues in Leeds come from postal codes LS9 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Leeds, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Leeds, England
The most recent Plusnet outage reports came from the following cities: Leeds, Batley, Liversedge, and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Internet | 9 days ago |
|
Batley
|
18 days ago | |
|
Batley
|
Total Blackout | 23 days ago |
|
Batley
|
Internet | 25 days ago |
|
Batley
|
Internet | 25 days ago |
|
Liversedge
|
Total Blackout | 1 month ago |
Community Discussion
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Plusnet Issues Reports Near Leeds, England
Latest outage, problems and issue reports in Leeds and nearby locations:
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Shakir Ahmed (@shakitv) reported from Dewsbury, England@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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supernanna (@Exfostercarer) reported from Dewsbury, England@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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Will Gordon (@camelsbestmate) reported from Thorner, England@Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.
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John Finch (@JohnFin75257340) reported from Horbury, England@Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.
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Hannah K (@HannahKaye82) reported from Wibsey, England@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help
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Lindz 🏃♀️ (@LBradz) reported from Leeds, EnglandTerrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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chelsyholland (@chelsyholland1) reported from Castleford, EnglandSat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?
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Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)
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Craig (@TagCraigy) reported from Leeds, England@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England@StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service
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Dave (@davejackobantam) reported from Leeds, EnglandOutstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Quinch Gaming (@Quinch1199) reported from Leeds, England@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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Levi 💛💙 (@Levinicolex) reported from Dewsbury, England@O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑
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carwu1 (@carwu1) reported from Leeds, England@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Lenny Grit (@LeanneGirt) reported from Guiseley, EnglandAvoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Chris Freeman (@ElectricOblong) reported from Garforth, England@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Shelley (@ITVRobShelley) reported@Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order
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Rockposer Dot Com (@rockposer) reported@Plusnet @WeAreOpenreach @MoneySavingExp Day 10 without broadband and still no information as to when service will resume, or what's being done (if anything) to fix it!!
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TheCureIsWorseThanTheDisease (@cureisworse) reported@Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.
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(((Mark Hoffmeister))) 🔼 (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
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Carl French (@18sufc89) reported@Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus
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Atholl Allan (@AllanAtholl) reported@MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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Jaime Dodd (@JDSuker) reportedTry @Plusnet treat their existing customers so much better!
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!