Plusnet Outage in Leeds, England

Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help

@YouViewSupport Hi, I saw you updated or in the process of updating BT Youview boxes to fix the Now TV buffer and audio drop out issue. Is this update going to be pushed to the Plusnet boxes DTR- T2120 at all? As the Now TV app needs this fix on there!

Engineer arrives today, but cannot install due to damaged wires. I know these things happen but it could have been sorted by now if Plusnet hadn’t cancelled the order in the first place, and now I need to let 3 employers down for zoom jobs I had booked!!!!

BLEEPING BEEPY BLEEPING @PLUSNET!!!! Never touch them if they are the last provider on the planet!!!! First off they cancelled my order by mistake (I originally had an engineer booked on the 19th) but neglected to tell me until I rang to find where the engineer was!

Is anyone else having trouble with plusnet?

@plusnet Dear Plusnet, Trying to contact you regarding my phone line and broadband acc. I'm still not able to call you I can't open billing. My phone line is still not working, I'm in a no mobile signal area. I'm also self isolating so I'm in a lot of bother without communication

@plusnethelp Still not working for me via PlusNet though - is there a DNS problem?

@Plusnet worst customer service provider in the world.

@Plusnet I can't make or receive calls on my land line ..sent message on FB no reply , tried phoning from my mobile was on hold soooo long phone cut out , so trying this way to see if I get any response ....

@plusnethelp Plusnet help, an ironic title as I can’t contact Plusnet online or by phone to talk about my Broadband account issue.

@Plusnet Have you tried getting back to customers concerning poor signal and constant dropping?