Plusnet

Plusnet Outage Report in Thorner, City and Borough of Leeds, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thorner, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thorner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thorner, City and Borough of Leeds, England 12/12/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thorner, City and Borough of Leeds, England

The most recent Plusnet outage reports came from the following cities: Normanton, Batley and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Internet
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomBatley Internet
United KingdomNormanton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thorner, England

Latest outage, problems and issue reports in Thorner and nearby locations:

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • LeanneGirt Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • rosetintedlass Sally 💙 (@rosetintedlass) reported from Harrogate, England

    @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

  • lottiejonesy Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, England

    Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • Levinicolex Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    @BibiLynch @plusnethelp They truly are horrific as an ISP, I thought BT were bad (I ran up £70 in phone data charges one month at uni doing research as WiFi was 💀) & £35 on train tickets to get to someone’s house to use their wifi- won’t seem much but it was 10 occasions) but their kid Plusnet is worse

  • MyIckleBoyBlue Kelly Stewart (@MyIckleBoyBlue) reported

    And now Plusnet refuse to replace my router as it’s “out of warranty”, well my contract isn’t, and without a working router, I can’t use your service, so I’ll be moving elsewhere, Pitiful customer experience yet again @MarcAllera

  • mattTferguson Matt Ferguson (@mattTferguson) reported

    @Plusnet Hey, any reason why I'm getting connection refused when trying to connect to your website from within my home network? I can get to it from outside, and a) yes I'm one of your customers, b) it's not DNS and c) I can't even connect to 212.159.9.2:443 via telnet

  • bobcoop62763219 bob cooper (@bobcoop62763219) reported

    @plusnethelp Yes Curtis. I instructed BT to install a 2nd line to my home but instead they plan to take over the Plusnet one. I have told you by phone, livechat and email NOT to allow this but still the messages from you and BT are the same.. 'Sorry you are leaving' etc. I have a bad feeling.

  • Jeyz1866 Justin (@Jeyz1866) reported

    @Plusnet poor,poor poor service.

  • keavaoloan Keava (@keavaoloan) reported

    @Ela44 @ThreeUKSupport It’s bizarre! We’ve been having wifi problems with Plusnet as well, so I can’t even use wifi assist for dialling. My work calls were dropping all day, to the point I had to clock off early. So frustrating.

  • BrandysnapCB Carol Bristow (@BrandysnapCB) reported

    @Plusnet Internet down in TF2? Any issues please?

  • philwhi48630003 phil white (@philwhi48630003) reported

    @Plusnet Still no reply no chat phones cut you off what a service

  • dacook42 Darren Cook 💙 (@dacook42) reported

    @plusnethelp do plusnet make reporting a fault as difficult as possible on purpose? Internet chat doesn't work, on hold for 30 mins, no easy way for members to report fault and no acknowledgement that there's an issue. #plusnet

  • TwipMeUp LittleTeaPot (@TwipMeUp) reported

    is there any wat to cancel with @Plusnet without waiting on hold for over half an hour? I’ve spoken to one guy after 8 minutes but he couldn’t do it. Been in a queue for 25 minutes since!