Plusnet outages and service status in Thorner, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Thorner, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- Wi-fi (75%)
- Internet (25%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Thorner, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thorner, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thorner, England
The most recent Plusnet outage reports came from the following cities: Normanton, and Batley.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton
|
Wi-fi | 19 days ago |
|
Normanton
|
Wi-fi | 19 days ago |
|
Normanton
|
Internet | 24 days ago |
|
Normanton
|
Wi-fi | 30 days ago |
|
Batley
|
Internet | 1 month ago |
|
Batley
|
Internet | 1 month ago |
Community Discussion
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Plusnet Issues Reports Near Thorner, England
Latest outage, problems and issue reports in Thorner and nearby locations:
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ken wooff (@kwooffindin) reported from Sherburn in Elmet, England@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Lenny Grit (@LeanneGirt) reported from Guiseley, EnglandAvoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Chris Freeman (@ElectricOblong) reported from Garforth, England@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
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chelsyholland (@chelsyholland1) reported from Castleford, EnglandSat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?
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Sally 💙 (@rosetintedlass) reported from Harrogate, England@rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems
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Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, EnglandUrgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.
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Levi 💛💙 (@Levinicolex) reported from Dewsbury, England@O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑
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Shakir Ahmed (@shakitv) reported from Dewsbury, England@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England@StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service
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carwu1 (@carwu1) reported from Leeds, England@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Craig (@TagCraigy) reported from Leeds, England@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Lindz 🏃♀️ (@LBradz) reported from Leeds, EnglandTerrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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Dave (@davejackobantam) reported from Leeds, EnglandOutstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)
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Quinch Gaming (@Quinch1199) reported from Leeds, England@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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supernanna (@Exfostercarer) reported from Dewsbury, England@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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Will Gordon (@camelsbestmate) reported from Thorner, England@Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jason F (@jasonFr54781642) reported@Plusnet trying to cancel my account as i am leaving and travelling abroad for the rest of this year, was on the phone 14 mins, the que said 20 mins then got cut off, anyone else had an issue. #plusnet
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Amanda Phillipson (@amandajp17) reportedIt’s driving me insane at the moment trying to sort out my parents phone and internet - at a distance because they live 200 miles away. @Plusnet your customer service to two 81 year olds who don’t understand the tech is appalling.
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COYS CORNER PODCAST (@TOTTENHAM6191) reported@Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.
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Jay (@Jason87r) reportedDear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!
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Winthrop Street (@WinthropStreet) reportedI know this won't be news to anyone... but @Plusnet are ******* ****. Stay a million miles away, whatever you do. The most useless customer "service" it's possible to imagine.
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Paddys (@paddysmad) reportedSky BT Virgin Plusnet EE all down
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exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET
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Nigel Hurneyman (@Nigelh7n) reported@WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?
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GM Mark Howitt (@MarkHowitt) reported@bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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Rob Dyson (@dysontour) reported@amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.