Plusnet

Plusnet Outage Report in Thorner, City and Borough of Leeds, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thorner, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thorner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thorner, City and Borough of Leeds, England 12/11/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thorner, City and Borough of Leeds, England

The most recent Plusnet outage reports came from the following cities: Batley, Normanton and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Internet
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomBatley Internet
United KingdomNormanton Internet
United KingdomBatley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thorner, England

Latest outage, problems and issue reports in Thorner and nearby locations:

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • LeanneGirt Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • lottiejonesy Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, England

    Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • rosetintedlass Sally 💙 (@rosetintedlass) reported from Harrogate, England

    @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    @plusnethelp broadband down again. Tech/faults were meant to call back within 72 hours. It never happened! My wife works from home (NHS) and needs internet. My son is at University and studying from home. Shame on you Plusnet!

  • ohsoshocking Soph (@ohsoshocking) reported

    @maryvancura @Plusnet @plusnethelp Literally it keeps going down about 15times a day. Can’t even watch a full episode on Netflix whilst working 😠 I think I’ll be leaving too!

  • Granite2Man spiffy (@Granite2Man) reported

    @rob3047 @Plusnet @plusnethelp Now I thought Plusnet was most reliable from all their blurb on radio. Shouting from the rooftops "Plusnet, won't let you down." Forgive them, they lied! Best I've had is Btinternet. Time to change Rob.

  • JaydeWolpert Jayde Wolpert (@JaydeWolpert) reported

    @Plusnet your service is horrendous. You promise certain speeds and when you don't provide those speeds, I must pay £65 for an engineer to come out. Why must I pay when you are not providing the service??!

  • Commentory Cllr Clive Butchins MA (Cantab) (@Commentory) reported

    @majesticcollege Time for a change then. I've been happy with Plusnet (owned by BT). Left Virgin about 12 years ago as unimpressed. Check customer service ratings before changing.

  • stevewhiteraven stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported

    @VodafoneUK You failed to connect service for 2 months even telling me an engineer had covid a lie as I live in a fking village I KNOW the engineer (there is only 2 for this area and neither had covid ) I got Plusnet to connect me and NP now you want £70 for NOT providing a service

  • MaisieSquibb MaisieSquibb (@MaisieSquibb) reported

    Plusnet WiFi is awful 😣

  • Yoostin Justin Lewis (@Yoostin) reported

    Hey @Plusnet Why can't I just contact you within my account dashboard, silly to make me phone wasting my time waiting around on you to answer. Recently renewed and would you believe it, days later my service becomes rubbish. Constant drops & slower. 1mbit/s up? Was >7! down -10

  • LCord80 Leon C (@LCord80) reported

    Connection drops again all week @Plusnet why does your service constantly drops out and come back on. Surely it’s breach of contract? And yes...I have tried and tested everything, it’s your service that’s the issue. I’ll be leaving you as soon as possible.

  • 1vorBigun 1vorBigun (@1vorBigun) reported

    @Plusnet When is customer service going to tell me why you have deleted all my emails on 3 accounts and given my password to the dark web You have ruined my internet security and on line banking My account details and passwords are being sold on the dark web now who else got don