Plusnet

Plusnet Outage Report in Thorner, City and Borough of Leeds, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thorner, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thorner and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thorner, City and Borough of Leeds, England 12/04/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Thorner, City and Borough of Leeds, England

The most recent Plusnet outage reports came from the following cities: Batley, Normanton and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomBatley Total Blackout
United KingdomBatley Internet
United KingdomNormanton Internet
United KingdomBatley Wi-fi
United KingdomBatley Internet
United KingdomBatley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thorner, England

Latest outage, problems and issue reports in Thorner and nearby locations:

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • lottiejonesy Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, England

    Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • Levinicolex Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • rosetintedlass Sally 💙 (@rosetintedlass) reported from Harrogate, England

    @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

  • LeanneGirt Lenny Grit (@LeanneGirt) reported from Guiseley, England

    Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • IkeagoneKatz Neil Mannix (@IkeagoneKatz) reported

    @Plusnet Morning, do you know why Plusnet seems to hate Korean apps/Facetiming to other countries? Constantly cuts out, messages fail to send

  • Plusnet Plusnet (@Plusnet) reported

    @AristyZ Hey there, I'm just checking in as I have not had a response from you, if there is anything further I can help with then please get back to me :) I'll await your reply. Haleema Plusnet Sheffield

  • KaJohnson99 Katherine Johnson (@KaJohnson99) reported

    @Plusnet 8 days and counting. Latest: we will try something in 5 days time 😳🤯🤬 This isn’t customer service! #plusnet @Plusnet @ofgem #NotGoodEnough #GetYourActTogether

  • svw71_w Sarah V W (@svw71_w) reported

    @Plusnet so I was promised OpenReach would have fixed my fault by midnight yesterday. Surprise surprise they haven’t. I have now been without internet for 7 whole days. I wfh. Utterly rubbish customer service. I don’t recommend Plusnet to anyone

  • lucythewolfque2 LucyTheFluffyBunny (@lucythewolfque2) reported

    Also, while we're at it WHY did I have to create a second WiFi network on a SEPARATE ROUTER purely and only for APPLE DEVICES? Because they do not connect to the Plusnet Hub One hubs (I have TWO) at all. I have to use a Virgin Media Hub in "Switch" Mode to add another network.

  • hannan_beard Oliver Hannan (@hannan_beard) reported

    @CharlieBeatnik @OpenreachHelp @Plusnet FFS man. Only reason I've stayed with my provider despite costs🚀🚀 is I can't face this type of Byzantine problem maze

  • Plusnet Plusnet (@Plusnet) reported

    @tomjose36859234 Hi there Tom! I'm sorry you are looking to cancel, could I ask why? This isn't something we can do over social media, however if you were to call our Customer Options Team on 0800 013 2632. That will get you through directly! -Em -Plusnet Sheffield

  • yorkshabastard LlamaSouffle27 (@yorkshabastard) reported

    @Plusnet Calling all uni students. Avoid Plusnet like the plague, alright until a problem arises then absolutely horrendous at solving it.

  • KaJohnson99 Katherine Johnson (@KaJohnson99) reported

    @Plusnet 8 days no broadband and counting. Latest: we will try something in 5 days time 😳🤯🤬 This isn’t customer service! #plusnet @Plusnet @ofgem #NotGoodEnough #GetYourActTogether

  • PSGen84 Graham (@PSGen84) reported

    @Plusnet hi is phone lines down I can’t make a call help