Plusnet Outage Report in Castleford, City and Borough of Wakefield, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Castleford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Castleford, City and Borough of Wakefield, England
The most recent Plusnet outage reports came from the following cities: Leeds and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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Lord Mike Of The Tsetse Flies💙💙
(@mike_leckenby) reported
from
Leeds, England
@StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service
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Shakir Ahmed
(@shakitv) reported
from
Dewsbury, England
@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful
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Quinch Gaming
(@Quinch1199) reported
from
Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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Chris Freeman
(@ElectricOblong) reported
from
Garforth, England
@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
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carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.
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John Finch
(@JohnFin75257340) reported
from
Horbury, England
@Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.
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Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Ella Lockwood 🌻
(@Ella_Sunflower_) reported
from
Castleford, England
@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)
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chelsyholland
(@chelsyholland1) reported
from
Castleford, England
Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?
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Ryan
(@hydey17) reported
from
Hemsworth, England
@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!
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Clare
(@Clare231965) reported
from
Darton, England
So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all
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Levi 💛💙
(@Levinicolex) reported
from
Dewsbury, England
@O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑
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Lindz 🏃♀️
(@LBradz) reported
from
Leeds, England
Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Charlotte Morley Jones
(@lottiejonesy) reported
from
Eggborough, England
Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.
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supernanna
(@Exfostercarer) reported
from
Dewsbury, England
@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.
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Dan Unwin
(@dannyunwin) reported
from
Skelmanthorpe, England
@Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly
(@helloitskelly_) reported
@Plusnet hey, are there any reported issues with service in Sutton (SM2)? We can connect but trying to load or open anything is taking ages, and it's affecting TV streaming too. Thanks
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Rebecca Taylor
(@Rebecca_JTaylor) reported
@Plusnet Yes thats fine. I mean it has been dropping the connection on and off today but not as bad
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Rebecca Taylor
(@Rebecca_JTaylor) reported
@Plusnet Its in the master socket. I never receieved a hub zero or anything off yourselves
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David Parsons
(@31djpar) reported
@Plusnet my elderly parents are customers of yours, and their landline has been down for 10 days now. My dad has had a fall last year, this is literally a lifeline for them. I have called your customer support 3 times now, but there is no resolution and no sense of urgency to fix
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Rebecca Taylor
(@Rebecca_JTaylor) reported
@Plusnet is there an issue in the WA7 area? Second night on the run my connection keeps dropping
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Nick Higginbottom
(@moonglum71) reported
@Plusnet shocking customer service. My 79 year old mother in law has had her phone and broadband cut off with no notice and no reason. Nice way to treat a customer at Christmas. Hope she doesn’t have a fall or anything because she has no way of calling for help
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Robert Rayat
(@OstomatePrime) reported
@Plusnet Hi, no Internet here. Router is displaying steady orange light despite multiple resets. Your customer service line is closed. Help.
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Wayne
(@Waynedax430) reported
@SimonHorswell @Plusnet I was able to recover my money with the help of HintCyber on Instagram he can help you too. Text Or WhatsApp him +14144854707
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💀ℭ𝔦𝔯𝔠𝔩𝔦𝔫𝔤 𝔗𝔥𝔢 𝔇𝔯𝔞𝔦𝔫💀
(@TheCircling) reported
@Plusnet Having a lot of problems with connections dropping especially on wifi. Been with you for years and my Hub 1 is getting long in the tooth, are there any newer models available please? Or even just a new Hub 1?
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Adrian Hawley
(@adrianswimmer) reported
from
Meltham, England
@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.