Plusnet

Plusnet Outage Report in Hemsworth, City and Borough of Wakefield, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hemsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hemsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hemsworth, City and Borough of Wakefield, England 11/11/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hemsworth, City and Borough of Wakefield, England

The most recent Plusnet outage reports came from the following cities: Normanton, Batley, Doncaster and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Total Blackout
United KingdomBatley Internet
United KingdomBatley Total Blackout
United KingdomBatley Total Blackout
United KingdomBatley Internet
United KingdomDoncaster Internet

Community Discussion

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Plusnet Issues Reports Near Hemsworth, England

Latest outage, problems and issue reports in Hemsworth and nearby locations:

  • micksteer Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • Clare231965 Clare (@Clare231965) reported from Darton, England

    So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • hydey17 Ryan (@hydey17) reported from Hemsworth, England

    @Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

  • JohnFin75257340 John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisw333 CHW (@chrisw333) reported

    ..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice

  • JonnyLong77 Jonny Long (@JonnyLong77) reported

    @Plusnet I need help with my account, I am supposed to have an engineer out today as I’ve moved home 2 weeks ago, this was arranged for today, I have taken time off work to be emailed just now to let me know it has been changed now to the 15th. Compete disgrace.

  • ChomBot26 ChomBot (@ChomBot26) reported

    So I have some complaints to make about @Plusnet and @WeAreOpenreach bad customer experience and service About a month ago, There was a scheduled work for unblocking a blockage. Should be simple right? it was not. (1) Continue Down the replies

  • nilid69 - (@nilid69) reported

    @Plusnet always jokes when a company screws themselves out of money so popping this on the twitter rather than call. You've thrown hissy and cut our internet, 4 days before next direct debit due. Now no set up a new direct debit, you go **** self 🖕 3 4G quicker and £20p/m less

  • PhilFish17 Phil Fish (@PhilFish17) reported

    @Plusnet After a total of 2 hours 10 minutes (over the duration of 4 calls) I eventually managed to speak to your colleagues. Both were very pleasant but ultimately unable to resolve my issue and your company "policies" have been shown to be totally inadequate, potentially unlawful.

  • dsworthington87 David Stephen Worthington (@dsworthington87) reported

    @JimSterling @virginmedia Go with Plusnet. I've been with them for years and have never had any issues

  • tomma235 Tomma235 (@tomma235) reported

    So @Plusnet have won the award for worst customer service. No update for weeks on my full fibre followed by 20 unanswered minutes in a queue. Apparently BT are happy to help buy out the rest of my contract so not all bad

  • radiohead319 Radiohead 💙 (@radiohead319) reported

    @imageplotter @edwinhayward @guse_guse Weird thing is, Plusnet who are also owned by BT and use the EE network still have free "roam like at home" in EU. And they are cheaper!

  • LordScreamin Reverand Screaming Lord Clutch 🇬🇧🇳🇱🇺🇦 (@LordScreamin) reported from Teynham, England

    @Plusnet Why are you advertising broadband at 22.99 when you're charging ME £24.99 for a something you describe as a ' service ' which I can't even access

  • LeonieKapadia Leonie Kapadia (@LeonieKapadia) reported

    @Plusnet I've spent over 40 mins in total waiting to get through to customer services. Do you actually have any call agents? Please can someone contact me?