Plusnet

Plusnet Outage Report in Hemsworth, City and Borough of Wakefield, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hemsworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hemsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hemsworth, City and Borough of Wakefield, England 05/25/2025 07:10

May 25: Problems at Plusnet

Plusnet is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hemsworth, City and Borough of Wakefield, England

The most recent Plusnet outage reports came from the following cities: Leeds, Wakefield, Barnsley and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeeds Internet
United KingdomWakefield Internet
United KingdomBarnsley Wi-fi
United KingdomLeeds Internet
United KingdomDoncaster Internet
United KingdomLeeds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hemsworth, England

Latest outage, problems and issue reports in Hemsworth and nearby locations:

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

  • JohnFin75257340 John Finch (@JohnFin75257340) reported from Horbury, England

    @Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • Clare231965 Clare (@Clare231965) reported from Darton, England

    So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • shakitv Shakir Ahmed (@shakitv) reported from Dewsbury, England

    @Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • micksteer Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • hydey17 Ryan (@hydey17) reported from Hemsworth, England

    @Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

  • Exfostercarer supernanna (@Exfostercarer) reported from Dewsbury, England

    @nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • erin_jos erin josie ballard (@erin_jos) reported

    imagine being an EE and plusnet customer no wifi, intermittent 4G and no insta facebook or whatsapp 🤡 all i want is to google how to fix our ******* plumbing 🙄

  • nicolecorbin Nicole (@nicolecorbin) reported

    Aaaaaaand now @Plusnet @plusnethelp has gone down. Yay 🙄

  • iamxadoc Amber Marshall (@iamxadoc) reported

    So, what's going on @Plusnet? People up and down the country with no broadband, and a customer service line that says 'we're too busy to give a toss, soz' and cuts you off...

  • sophie_jammy Sophie Jamieson (@sophie_jammy) reported

    @Plusnet broadband has been in and out all day causing severe issues trying to work from home. It’s got worse this evening with me not being able to stay connected to anything. Seems to be a consistent issue over last weeks. Are there any issues currently?

  • SunnyZhia SunShang 🇪🇺🇮🇪 (@SunnyZhia) reported

    @TwinkleSea0 @liamnorris1001 No there were problems across many ISPs tonight that use Openreach in NI. Others saying in other threads. Someone with PlusNet and another with EE having issues too. Openreach been upgrading infastructure recently so it must be that.

  • umbugnet John Turner (@umbugnet) reported

    In case it helps with anyone having problems with @Plusnet, I have amended my router's DNS addresses to Google's DNS servers, 8.8.8.8 and 8.8.4.4 and it has got me back online. I don't think all routers (e.g. Hub One) allow you to set your own DNS though.

  • smokeyburden Mr E. Mann (@smokeyburden) reported

    @Lionel49 @Plusnet I just spoke to them because I thought my payment had failed. They said there was an outage at the moment but I didn't realise it was countrywide!

  • mrforsythexeter Shaun Forsyth (@mrforsythexeter) reported

    @Plusnet down detector is reporting you have issues, however you are showing green on your status page. My Internet is down. Sort it out

  • smokeyburden Mr E. Mann (@smokeyburden) reported

    @Plusnet I'm surprised you haven't put out a tweet to let the country know that your working hard to fix stuff

  • johnny840c johnnyc (@johnny840c) reported

    @Plusnet are you having problems with the Internet connection in the South Yorkshire area? Can't get online even though the light on my router is blue (hub 1)