Plusnet Outage in Hemsworth, City and Borough of Wakefield, England

Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

@plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

@nw_nicholas @Plusnet I was with them for 9 years no problems ever, I only left because I didn't need broadband anymore as I've unlimited data on my phone.

@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

@Plusnet please can you sort yourself out, cant get hold of you on phone, you dont have an email for customer service, #awful

Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

So Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all

@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.

Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

Plusnet still crap speeds in edinburgh, anyone would think they want their customers to leave

I knew my nice bband speed was not to last. Just dropped 10mbit so back to the fecking crap speed as before went to plusnet. bloody f.. oh I give up. I am going to bed. Had enough of Wednesday. Tine to Dream of having some damn good news for a change.

@virginmedia Mmm. 2 days loss of service in a week. Not good. Maybe I'll speak to that nice chappie in Sheffield at PlusNet or maybe get BT Sports for free with BT Think you can do better tbh Voda do a cheap deal too...

@DenkiJidousha @Graham21 @Plusnet Customer service are easy to contact, patient and approachable and seem to be trying their best to fix the problems but for whatever reason they seem unable to.

@_sarahahaha @SkyHelpTeam I'm with Plusnet and have never been cut off..

@Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@plusnethelp @Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@Plusnet @Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@Plusnet @Plusnet just lost Internet and as a Network engineer working from home and supporting key businesses I can't even log a fault as your lines are only open till 8pm! Seriously? I can work off 4G connection but think it's time to move away to more responsible ISP...

@plusnethelp Slow Broadband speed, no online chat and phones engaged! Plusnet service in a nutshell?