Plusnet Outage in Doncaster, England

@AdamDickinson01 You’re too kind but it’s all down to Plusnet!

@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

@plusnethelp Just waiting for final bill from @Plusnet as it was due out of @AskHalifaxBank today, but it hasn't been generated yet, won't be much, as cancel fee is only £11, so maybe end up with £12 back minus what little Internet we used til the contract was terminated

Issues again @Plusnet @plusnethelp router connection yet again

@Plusnet tonight, will rate your internet 4 out of 10, 3rd time in a matter of weeks that iv had issues

@Plusnet my issue is still on going #rubbish

@Plusnet your internet connection yet again, is utter crap, on off on off on off etc

@MarcAllera @plusnethelp we have had no internet since Sunday in #London, have spent hours on hold with customer-service. We have messaged on the plusnet website and on Twitter. Please help!!! We have to work from home

Anyone else having problems today with @Plusnet ? Especially in the Southampton area. My internet has been useless all day (nothing new really) and when I really needed it this evening for a Zoom catch-up it disappeared altogether. Disappointed and frustrated!!!

@realcoolskin @Plusnet hope you can get it sorted too 🤞🤞 still not heard back so I'm guessing its a pretty sizable issue 😩

@realcoolskin @Plusnet Hampshire I rang them and was on hold for about 20 mins but after I spoke to someone they passed the issue to OpenReach to get the fault sorted. I got told I would get a text when its fixed but not heard anything yet 😟

@Xyrilth @Plusnet Hi! Where about a in UK are you? Nobody from plusnet can help me and I work from home. Internet down!

@adrianachechik Change the Code and double check the Theif hasn't or isn't working for a Global computer/internet company like IBM or Plusnet, 9/10 it's next door or old Neighbor with spite Cherry picking my mind Adriana in problems x

@plusnethelp PlusNet say they have support 7 days a week, but phone them today and they dont even connect you and just say to call again another day??

tfw I have to upload a podcast ep for a premiere this eve and the internet decides it doesn't want to work 🙃 Shout out to @Plusnet lady for assisting me but unfortunately it's not a quick fix and it's currently still down 😢 fingers crossed I get the vid up on time 🤞😣🤞

I found that there is no email contact to Plusnet, customer service is in fairy land.

@Jake_Hanrahan @plusnethelp Same Jake, mine is an absolute joke and has been for 6 months with no help from Plusnet despite numerous calls and emails. Worst provider ever!