Plusnet Outage in Doncaster, England

@plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

@AdamDickinson01 You’re too kind but it’s all down to Plusnet!

@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

@plusnethelp Just waiting for final bill from @Plusnet as it was due out of @AskHalifaxBank today, but it hasn't been generated yet, won't be much, as cancel fee is only £11, so maybe end up with £12 back minus what little Internet we used til the contract was terminated

Issues again @Plusnet @plusnethelp router connection yet again

@Plusnet tonight, will rate your internet 4 out of 10, 3rd time in a matter of weeks that iv had issues

@Plusnet my issue is still on going #rubbish

@Plusnet your internet connection yet again, is utter crap, on off on off on off etc

@zeninternet Thinking about switching to you as I’ve had nothing but problems on Plusnet. Your internet looks really reliable. :D

"Im a lockdown hero for putting up with plusnet and their pish service " queen Barb

@Plusnet like all your customers I think I'm a #lockdownhero not only for putting up with your crap soho broadband for so long but also for letting you overcharge me for it.

Plusnet customer service has gone from hero to zero 😫

@plusnethelp @Plusnet - still waiting for a response from any channel from you guys. Extremely poor experience so far.

Hey @plusnethelp @Plusnet. Your boasts of semi-decent customer service are a pathetic joke. Have spent last two days on hold. Mostly listening to badly-distorted moron music. Avoid these clowns.

@plusnethelp I have Plusnet phone and bband but speed is awful. Can I change my contract to cancel bband but keep landline?

@Plusnet having broadband/router issues since Wednesday! Need help. Router reboot has accomplished nothing. Need new router and broadband checked please!

@Plusnet the level of service i’ve received as a first time customer with you so far is disgraceful. Ordered 17 days ago, got an email today to say my order had to be processed manually. 17 days. Cant work from home. Waiting for a call back now.

@plusnethelp I have sent a DM to Plusnet twice in the last week about a problem with my internet but no response. I can't find an email address to contact you and I prefer not to phone. I can apparently write but this seems a strange thing to do to a broadband supplier.