Plusnet

Plusnet Outage Report in Doncaster, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Doncaster, England 10/10/2025 12:25

October 10: Problems at Plusnet

Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Doncaster, England

The most recent Plusnet outage reports came from the following cities: Sheffield and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomDoncaster Phone
United KingdomDoncaster Internet
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • kelly_tengi Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • GardenersArms73 Peter Scott #QueueJumper #FBPE🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@GardenersArms73) reported from Thorne, England

    Issues again @Plusnet @plusnethelp router connection yet again

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • GardenersArms73 Peter S #Remoaner #Europhile 🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@GardenersArms73) reported from Thorne, England

    @plusnethelp Just waiting for final bill from @Plusnet as it was due out of @AskHalifaxBank today, but it hasn't been generated yet, won't be much, as cancel fee is only £11, so maybe end up with £12 back minus what little Internet we used til the contract was terminated

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • hydey17 Ryan (@hydey17) reported from Hemsworth, England

    @Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • allyk2003 Allyson (@allyk2003) reported

    @Plusnet disgusted that after being a loyal customer for 9 yrs due to no fault of my own I’ve had to sell my flat , move in with my mum therefore cancel my broadband. My reward from Plusnet - £140 cancellation fee! So disappointed. No empathy whatsoever. Never using again.

  • KirstG5 Kirst G (@KirstG5) reported

    @02 @plusnethelp so my elderly mother is without a network because 02 have taken her number from plusnet, so she has been cut off, 02 are meant to be sorting this, but your staff don't even call back, 02 you have taken this number and we need it back, its your mistake so sort it

  • nickhudleston Nick Hudleston (@nickhudleston) reported

    @Plusnet Upside down doesn't even come close to the appalling service I've had from plusnet since moving. Over 15 yrs as customer, converted friends to your service, & this is how you treat customers. Shocking.

  • SithGamiing Sithmas 🎅 (@SithGamiing) reported

    Ad my Internet goes down yet again, frequent occurrence now with PlusNet

  • treesieT Bat Kitty (@treesieT) reported

    @Plusnet 4 attempts lasting minimum of 33 minutes each to try and get broadband sorted out, what’s happened to the service??

  • NotThatExciting That Other Guy (@NotThatExciting) reported

    @theurparanoid @xStormxBringeRx You know what? I work in a job where a stable internet connection is more important than a fast internet connection. I have no problems with my 80Mb Plusnet line, but a colleague has terrible with 500+Mb Virgin all the time. In Edinburgh they seem terrible.

  • nickhudleston Nick Hudleston (@nickhudleston) reported

    @GeorgieLowry @plusnethelp @Plusnet Try over a year to not solve a problem that our neighbours don't have. They just blame Openreach. Every call is like Groundhog Day.

  • jp2mee John Toomey (@jp2mee) reported

    @Plusnet are anyone actually manning the phones at customer services????

  • emmalizallen Emma🌿 (@emmalizallen) reported

    @Plusnet Hello, I placed an order for BB on Monday last week, I have been trying to call since to cancel the order, however, I am unable to get through to anyone now. Could you please look into this as we want to cancel immediately

  • weescotlouise Wee Lou 🎄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weescotlouise) reported

    @bornblonde12 No WiFi for over a week numerous calls and emails to #Plusnet and now today they r sending someone out. So much for a maximum of 72hrs to fix a problem. This is why I have been quiet babes xx