Plusnet

Plusnet Outage Report in Doncaster, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Doncaster, England 01/23/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Doncaster, England

The most recent Plusnet outage reports came from the following cities: Sheffield and Thurcroft.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomThurcroft Wi-fi
United KingdomSheffield E-mail
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomDoncaster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • hydey17 Ryan (@hydey17) reported from Hemsworth, England

    @Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • kelly_tengi Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • GardenersArms73 Peter S #Remoaner #Europhile 🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@GardenersArms73) reported from Thorne, England

    @plusnethelp Just waiting for final bill from @Plusnet as it was due out of @AskHalifaxBank today, but it hasn't been generated yet, won't be much, as cancel fee is only £11, so maybe end up with £12 back minus what little Internet we used til the contract was terminated

  • premleaguesteve Steve (@premleaguesteve) reported from Edenthorpe, England

    @Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonAlicen Alison (@AlisonAlicen) reported

    @Plusnet My Business Broadband is far too slow making it impossible to run my shop. Please can you improve this. I have already called you several times about this, run all of the tests, reset router etc. Nothing works. Opening an excel spreadsheet makes music pause.

  • Maccas17 Paul (@Maccas17) reported

    @Plusnet phone line works fine, WiFi & lan is also fine, it's the broadband login account being refused. Modem & router have been rebooted & showing no errors, aside from the Internet connection saying "Invalid account or password". Appears issued actually started Sat 12:46pm

  • r0ttentoad Alex 🦴 (@r0ttentoad) reported

    I had to call Plusnet cause our broadband went down, and when I was testing it to see if it was back on, the technician on the phone said "Google cats in hats" and I really liked that. I hope she's having a good shift.

  • AnaLadedie ana is Kaitlyn (@AnaLadedie) reported

    @Plusnet lol we know the problem , the server in Fylde is down from what we've been told.

  • millie_preece Mills (@millie_preece) reported

    @Plusnet @plusnethelp broadband has been down for hours now since 1pm yesterday, have messaged and no one has responded to me. Can someone look into it for me

  • BeakerRick Rick Leeming - Beaker (@BeakerRick) reported

    @Ms_Samarax Plusnet are ok. They're owned by BT, but they are the discount brand. I was with them for years until Inhad a line fault that BT said they couldn't fix.

  • JennieBrockbank Jennie Brockbank (@JennieBrockbank) reported

    @Plusnet is it just a thing now that we'll never get better than Edge when in Europe? I am definitely not 'Roaming like at home' at these speeds!

  • redpab Paul Bramley (@redpab) reported

    @Plusnet It was down for 30-40 mins last night. Router lost connection but reconnected straight away but obviously something further down the line was wrong as web access and netflix just were not working. Obvs affected more than us but your service status did not show problem.

  • Maccas17 Paul (@Maccas17) reported

    @Plusnet hi we've lost Internet connectivity tonight and our router is no longer able to login with our broadband username and password. These have not changed our end and it looks like it first failed 6:22pm today. We are both dependent upon this for work. Please help!

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @Plusnet My broadband speed has been extremely low. The minimum guaranteed speed is 30.9 mbps. But I'm getting only 4 to 7 mbps.... what kind of service is this ? Disappointed