Plusnet

Plusnet Outage Report in Doncaster, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Doncaster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Doncaster, England 04/17/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Doncaster, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Rotherham and Doncaster.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Wi-fi
United KingdomSheffield Wi-fi
United KingdomRotherham Internet
United KingdomDoncaster Internet
United KingdomSheffield Internet
United KingdomDoncaster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Doncaster, England

Latest outage, problems and issue reports in Doncaster and nearby locations:

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • _martint81 Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • Richard_Parker Richard Parker (@Richard_Parker) reported from Doncaster, England

    @plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?

  • Woodgavaroo Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • mickthewelder Michael Brennan (@mickthewelder) reported from Doncaster, England

    @plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • GardenersArms73 Peter S #Remoaner #Europhile 🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@GardenersArms73) reported from Thorne, England

    @plusnethelp Just waiting for final bill from @Plusnet as it was due out of @AskHalifaxBank today, but it hasn't been generated yet, won't be much, as cancel fee is only £11, so maybe end up with £12 back minus what little Internet we used til the contract was terminated

  • julie_marsden #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • GardenersArms73 Peter Scott #QueueJumper #FBPE🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@GardenersArms73) reported from Thorne, England

    Issues again @Plusnet @plusnethelp router connection yet again

  • kelly_tengi Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • hydey17 Ryan (@hydey17) reported from Hemsworth, England

    @Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @Plusnet Selling a house, out of contract with you - if the new owner, signs up to a different isp and does a transfer, i presume this will go through even with different names? (don't want a loss of service)

  • cliffworld64 Cliff Braham (@cliffworld64) reported

    @Plusnet We were on a dreadful 3 Sim Broadband which was a max of 5mb and kept dropping out as we were 4kms from the transmitter. We has a phone line that was never used. We knew that we would not get fast BB but was hoping for a bit more resilience. We are now with Plusnet

  • neiljstewart Neil Stewart (@neiljstewart) reported

    @Plusnet hi, my internet has gone down but your website says no issues. Any ideas? Thank you

  • Plusnet Plusnet (@Plusnet) reported

    @localcrowboy Please let me know if you're still having any problems or if there's anything else that you'd like to discuss. Regards, Emily Plusnet Leeds 🌞

  • MartinBrailsfo8 Martin Brailsford (@MartinBrailsfo8) reported

    @elonmusk Starlink needed. Awful internet connection in countryside in Lowdham, UK and can’t watch Netflix or Prime. Plusnet, BT and Sky all rubbish. Not even fast fibre here. Send urgent help.

  • hj81111 hj (@hj81111) reported

    @Plusnet appealing customer service, no compassion or empathy. Exploiting peoples vulnerability

  • sushikyoto Bee♡ (@sushikyoto) reported

    @Plusnet my WiFi is down I need help

  • Plusnet Plusnet (@Plusnet) reported

    @sharnehawkins Hi Sharne, thanks for getting in touch and I'm sorry to see you had a loss of service yesterday. While I can see that you had lost connection for a number of hours, it has since returned. Are you able to get back online, or are you still having problems? -Tony Plusnet Sheffield

  • MrAlgolagnist 🌈🦖Mark🌈🦖 (@MrAlgolagnist) reported

    @_banquos_ghost_ Plusnet tossed me off the network for using the internet too much not long after they launched which was hilarious considering I was paying for unlimited, Never considered them again

  • localcrowboy Anger issues 💢 (@localcrowboy) reported

    @Plusnet not to worry, I've heard that it was BT doing works but that they didn't bother to inform anyone so the whole street was down. I understand that if they don't tell you there's not much you can do about it.