Plusnet Outage Report in Doncaster, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Doncaster, England
The most recent Plusnet outage reports came from the following cities: Doncaster and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Peter Scott #QueueJumper #FBPE🏴🇪🇺
(@GardenersArms73) reported
from
Thorne, England
@Plusnet my issue is still on going #rubbish
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Peter Scott #QueueJumper #FBPE🏴🇪🇺
(@GardenersArms73) reported
from
Thorne, England
Issues again @Plusnet @plusnethelp router connection yet again
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Michael Brennan
(@mickthewelder) reported
from
Doncaster, England
@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Peter S #Remoaner #Europhile 🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@GardenersArms73) reported
from
Thorne, England
@plusnethelp Just waiting for final bill from @Plusnet as it was due out of @AskHalifaxBank today, but it hasn't been generated yet, won't be much, as cancel fee is only £11, so maybe end up with £12 back minus what little Internet we used til the contract was terminated
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Richard Parker
(@Richard_Parker) reported
from
Doncaster, England
@plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Peter Scott #QueueJumper #FBPE🏴🇪🇺
(@GardenersArms73) reported
from
Thorne, England
@Plusnet your internet connection yet again, is utter crap, on off on off on off etc
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Ryan
(@hydey17) reported
from
Hemsworth, England
@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Peter Scott #QueueJumper #FBPE🏴🇪🇺
(@GardenersArms73) reported
from
Thorne, England
@Plusnet tonight, will rate your internet 4 out of 10, 3rd time in a matter of weeks that iv had issues
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Richard Parker
(@Richard_Parker) reported
from
Doncaster, England
That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Donkin
(@DeanDonkin) reported
the same issue. Is it a known problem you’re working to solve or is this the quality I can expect going forward? Really not a great start to a new service and may need to consider another provider if this doesn’t improve?! 2/2 #plusnet
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Mark Steven Sadler
(@MarkSadler75) reported
@Plusnet Doesn’t really help sorry. Who do I need to call in order to get the money please. Shouldn’t the money automatically comeback to me. Why should I chase it. Plusnet don’t seem to understand that I have left. Told them three times. If you have a phone number?
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Fkrjd
(@fkrjd) reported
@Plusnet Tbf to Plusnet somebody was on TV the other day.and said they were having problems with wifi and mobile signals probably due to the poor weather.
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The Rebourne Identity
(@RebourneThe) reported
@Plusnet How? By telling me my complaint has been resolved before you even investigated it, like you did with @rosysparkles ? Believe me, I'd love to send you a message, but Twitter would probably suspend me for it!
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colin cartwright
(@colincartwrigh2) reported
@Plusnet My home phone, 01507 343521 is down. No dial tone. I have returned home from major heart surgery today so a landline is VITAL to me. Please will you get this fixed as a matter of urgency? Also, why only phone a nd twitter. Why can't I log a complaint via email or online.
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Adam
(@Iamnotabot69696) reported
@Plusnet @Samboss_ Why are you sending down updates to routers which resets all the parameters? This just happened to me out of the blue. Luckily I'm tech-savvy enough to log in to the router dashboard but 99% of other people wouldn't know!!!
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The Rebourne Identity
(@RebourneThe) reported
@rosysparkles @Plusnet I think I've encountered them before somewhere. I'm hope you found a better company. They sound awful!
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Cassandra Hearn
(@CassandraHearn3) reported
@Plusnet I have had very patchy Internet for over a week now. I can barely work it is so bad. I will be cancelling my direct debit until decent service resumes
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Laurence Hurst
(@Laurence_Hurst) reported
@Plusnet ...and “there is a big discrepancy between the figure Plusnet report and the (much larger) figure that my router reports” but that’s the only option with the PlusNet supplied router & multiple devices. Denying customer access when you collect the data still seems anticompetitive.
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Mel Tyson
(@Melonpatch3) reported
@Plusnet Really disappointed with your service. We notified you of my Dad dying and you have responded by stopping the broadband. No further correspondence received about how to progress the situation. Although, I suppose, you may have tried to contact him. 🙁