Plusnet Outage Report in Doncaster, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Doncaster, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Doncaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at Plusnet
Plusnet is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Doncaster, England
The most recent Plusnet outage reports came from the following cities: Sheffield and Doncaster.
City | Problem Type | Report Time |
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Wi-fi | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Doncaster, England
Latest outage, problems and issue reports in Doncaster and nearby locations:
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Ryan (@hydey17) reported from Hemsworth, England
@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!
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Romulo Alex (@romuloalex_) reported from Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Freddie Coates (@FredCoates1999) reported from Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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suntattoo66 (@suntattoo66) reported from Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Gavin Wood (@Woodgavaroo) reported from Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Peter Scott #QueueJumper #FBPE🏴🇪🇺 (@GardenersArms73) reported from Thorne, England
Issues again @Plusnet @plusnethelp router connection yet again
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Peter Scott #QueueJumper #FBPE🏴🇪🇺 (@GardenersArms73) reported from Thorne, England
@Plusnet tonight, will rate your internet 4 out of 10, 3rd time in a matter of weeks that iv had issues
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Emma Chapman (@emmachapman74) reported from Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Lucas Jedrzejak (@LucasJed) reported from Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Dave Evans (@rdt_daveevans) reported from Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Peter S #Remoaner #Europhile 🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@GardenersArms73) reported from Thorne, England
@plusnethelp Just waiting for final bill from @Plusnet as it was due out of @AskHalifaxBank today, but it hasn't been generated yet, won't be much, as cancel fee is only £11, so maybe end up with £12 back minus what little Internet we used til the contract was terminated
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Lucas Jedrzejak (@LucasJed) reported from Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Michael Brennan (@mickthewelder) reported from Doncaster, England
@plusnethelp ex customer promised Invoices as account was closed prior to receipt. Invoices have not shown almost a week later. Chat online not working. Help Plusnet.
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Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Richard Parker (@Richard_Parker) reported from Doncaster, England
That’s my broadband reluctantly changed. @Plusnet you have been brilliant and hope one day I’ll be back with you. All comes down to cost at the end of the day and can’t turn my nose up at saving over £6 a month.
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Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Richard Parker (@Richard_Parker) reported from Doncaster, England
@plusnethelp Certain apps and websites don’t seem to be working when connected to my @Plusnet WiFi the past couple of weeks. Any ideas what the problem could be?
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#StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Mc (@mmcnamee) reported
@Quickos @Plusnet Service status still telling lies! All Good. Clearly not. I have 5 mobiles on plusnet and half can’t calll each other but others can. Offnet and on-net calls the same. Admit there’s a fault, there clearly is otherwise your call ctr wouldn’t “be receiving higher than usual calls”
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Plusnet (@Plusnet) reported
@BennyHawes Hi Benny, I'm sorry to hear that you're experiencing this issue. Please try clearing your browsers cookies and cache as this may improve the search function. - Alex, Plusnet Leeds
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benny* ✳️ (@BennyHawes) reported
@Plusnet it does the same on all my devices. I cant ever actually can search for anything. Its very broken.
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michael smith (@boabsmith45) reported
@Plusnet we live in a 24Hr world , people use internet services over 24hrs , yet you have a 12hr service - are you suiting yourself ? .. or the customer ? .. not suiting me , I’m a customer !! ..
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michael smith (@boabsmith45) reported
@Plusnet not happy !! … doing what I can through the online instructions , but no connection and orange light … my neighbour same .. please send your conditions re expected service levels - NOT HAPPY !!
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magdalenmuir@yahoo.com (@magsmuir1968) reported
@Plusnet broadband not working in G72 area. Is there a fault? Won't reset manually.
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Dami Johansen (@JohansenDami) reported
@TaraHorner6 @Quickos @Plusnet A national problem on fibre BB? I came home this evening to an orange light on my router and a continuously flashing red symbol. They said it was an outside line fault for me. I have no landline or BB. Coincidence?
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Jane (@darcy2010_jane) reported
@Plusnet are there any issues with internet in Leeds 16 as mine is down again 😳
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Daniel Samuels (@danielsamuels) reported
@Plusnet I found that manually selecting the network in my phone settings sorted it out. For whatever reason I guess the auto mode didn't pick the right one.
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Martin (fully vaccinated) (@concretebadger) reported
@cstross I wish I could give recommendations, but in my experience VM and Plusnet are just as bad. I suppose this is why customer service is so poor across the board. What incentive is there to make an effort when your competitors aren't providing a noticeably better alternative?