Plusnet Outage in Thorne, Doncaster, England

Issues again @Plusnet @plusnethelp router connection yet again

@Plusnet tonight, will rate your internet 4 out of 10, 3rd time in a matter of weeks that iv had issues

@Plusnet my issue is still on going #rubbish

@Plusnet your internet connection yet again, is utter crap, on off on off on off etc

@jefferyhorne @Acer @Tesco @bogusianowakows @AMD Plugged in but will have to wait til I come back from @DSA_Airport about 23.30pm and start the laborious setup process and #Updates then tomorrow get #AntiVirus with @Plusnet @McAfee I think with being a customer of #Plusnet

@mcallister_will @Plusnet My whole issue stems from them trying to charge me 34% extra for being loyal - end of contract and they’ve stiffed me without notice - complained and they offered discount which is equivalent to what I WAS paying. Voda offered better service, faster speed for cheaper. Done deal

@writeything @Plusnet I was given advice by them that even BT was suprised they'd given me,consistency & clarity seem to be lacking. Never realised how stressful trying to change broadand provider could be.Oh for the old days

@mcallister_will @Plusnet I think that was my issue ... they make a big song & dance about their customer service, but I found it extremely lacking today ... big disappointment tbh. Will never use them again

@BBCWatchdog @Mattallwright @stephbreakfast @FoxNikkiFox Plusnet having problems with payments after they swapped their banking provider. Then charging late fees for their errors.

@mcallister_will @Plusnet Not sure I’d recommend any 😂 I’ve gone with Vodafone this time ... est speed of 63mbps, guaranteed speed of 55mbps, £4month cheaper than Plusnet, cust service that has (so far) put plusnet to shame and tech that will follow & target single device for best speed :)

@plusnet @plusnethelp I've barely been a customer for 2 weeks and this company is already proving to be inadequate, will have to drop them and look elsewhere. Poor customer service and poor live chat facilities

Plusnet: Worst provider I've ever experienced in my life. plusnet

@Plusnet @plusnethelp been waiting over a week for a manager call back to get a deadlock letter. Now been told I have to wait a further 48 hours because the initial 2 requests haven't been picked up and it has been escalated "again". Worst customer service I've ever experienced.

Hugely disappointed with the @Plusnet service and attitude. They pride themselves on their customer service, but it ain’t all that. See ya

@Plusnet I want to upgrade to fibre but your website isn't working and your customer assistant has directed me to an 0800 number. Please advise.