Plusnet Outage in Eggborough, North Yorkshire, England

Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

@Plusnet absolutely shocking service had 5Mbps internet for 2 days now no reply no interest shown whatsoever can safely say the internet provider will be getting changed shortly!!!!

@plusnethelp Just waiting for final bill from @Plusnet as it was due out of @AskHalifaxBank today, but it hasn't been generated yet, won't be much, as cancel fee is only £11, so maybe end up with £12 back minus what little Internet we used til the contract was terminated

Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.

Issues again @Plusnet @plusnethelp router connection yet again

@Plusnet tonight, will rate your internet 4 out of 10, 3rd time in a matter of weeks that iv had issues

@Plusnet my issue is still on going #rubbish

@Plusnet your internet connection yet again, is utter crap, on off on off on off etc

@Plusnet any reports of being down in Howden DN14?

@Plusnet Terrible service. Not had anything but problems since I signed up. And now I find out I'm not going to have any internet until next Tuesday. Ridiculous. I'm fed up with this company. I wouldn't recommend it to anyone.

@plusnethelp @Plusnet ordered broadband on 30th September... still waiting for activation date or any meaningful communication. Livechat not working and given up waiting on hold. Have I made a mistake?

@nyferjay @TalkTalk I had this exact same problem with them. Went on for about 3 months and they never helped. I spoke to managers, people would promise to chase it up and help and no one ever did. After arguing over the phone multiple times, we switched to plusnet. They fixed the issue in 24 hours

@plusnethelp My Mother is a new Plusnet customer. It has been 1 month since she recieved her router, which is STILL NOT working. She has tried to contact you to get help. She can't get through to speak to someone. Please get in contact so she can get her broadband working.

@Plusnet my wifi is not working & I am working from home, I am leaving to BT on monday and you seemed to have slowed my wifi to nothing explain ???? No option to DM you on twitter even tho your website says too.

@plusnethelp Any questions? We've got a team of helpful Plusnet advisors 2 answer any questions U have about leaving. Call us for free on 0800 073 3057 between 8am-8pm Monday-Friday or 9am-7pm on Saturdays and 9am-6pm on Sundays. What about EMAIL for those with hearing problems?

@NumbersFox Vodafone are who I'm having issues with right now. However it seems to be far more of a geographical problem than an ISP problem from what I'm reading here. For example, BT and PlusNet were rock solid for me in the past.

@plusnethelp our Plusnet connection is slow and unstable. We’re paying for your fastest connection but the service is very poor.

@Plusnet I notice you haven’t included your internet service in that list. Still waiting nearly 50 days later for you to respond to me....