Plusnet

Plusnet Outage Report in Sherburn in Elmet, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sherburn in Elmet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn in Elmet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sherburn in Elmet, North Yorkshire, England 11/12/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sherburn in Elmet, North Yorkshire, England

The most recent Plusnet outage reports came from the following cities: Normanton and Castleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Total Blackout
United KingdomNormanton TV
United KingdomNormanton Internet
United KingdomCastleford Phone
United KingdomNormanton Internet
United KingdomWakefield Internet

Community Discussion

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Plusnet Issues Reports Near Sherburn in Elmet, England

Latest outage, problems and issue reports in Sherburn in Elmet and nearby locations:

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • lottiejonesy Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, England

    Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • TimMEsports Tim Masters (@TimMEsports) reported

    @Plusnet No Mike, sorry, I need my issue addressed, not more 'you'll hear from us soon' messages. Especially as I've already heard that twice in the last two days, and on both of those occasions it turned out to be a lie.

  • ArryMatt Arry (@ArryMatt) reported

    @craftyfella They're betting on it being too much hassle to move. I had numerous issues with VM and was a long-term customer, so moved to PlusNet. The final straw was my Internet was down and being told they'd not look until it had been out for 24 hours, so I should call back in 24 hours.

  • HRS_live HRS (@HRS_live) reported

    @Plusnet hello, I am switching from plusnet to another service provider on 21st December 2022. Current contract with plusnet ends on 3rd December 2022. User name : hrs365 - kindly confirm you received the switch request and charges that I will pay till 21st Dec.

  • PicaMax Grant (@PicaMax) reported

    @Plusnet after our house move on 21/10 we still don’t have a broadband service installed. @Plusnet have told us they’ll next update us about progress on 16/12 once they’ve heard from @WeAreOpenreach #poorservice

  • mistymeana Patricia Round 🥀 ♿️ 🇪🇺 🌈 (@mistymeana) reported

    @poorscousertom @OpenreachHelp @Plusnet Take the complaint to Ofcom if you haven’t already. Good luck.

  • DeniseP46261171 Denny (@DeniseP46261171) reported

    @Plusnet My Mum's phone line has been down since Monday. She's elderly, has a heart condition and lives alone. She has a pendant alarm in case of emergencies which isn't working as it requires a landline. I was told it would be fixed by 15:36 yesterday. It's still not working

  • ParkysHere ParkysHere (@ParkysHere) reported

    Any of my UK friends recommend a decent ISP? 🤔 Currently with Vodafone and it’s trash. I’m looking for ups/downs that are able to handle streaming + multiple devices running at once! Currently looking at a deal from PlusNet and they look pretty decent! #help #advice

  • AshBradbury182 Rayne Wooney (@AshBradbury182) reported

    @Plusnet I massively advise you don't overcharge someone for Internet when they haven't even had access to the Internet for the entire month. Colleagues on the phone were first class but 50 mins on phone with solution being sending an engineer is quite ******* annoying

  • mistymeana Patricia Round 🥀 ♿️ 🇪🇺 🌈 (@mistymeana) reported

    @poorscousertom @OpenreachHelp @Plusnet Oh dear. I’m afraid you can thank OFCOM for the Openreach response. They are prohibited from dealing with any problems directly with you as, technically, you are not their customer. It’s the responsibility of your service provider to sort it out for you. Frustrating I know.