Plusnet Outage Report in Sherburn in Elmet, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sherburn in Elmet, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn in Elmet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at Plusnet
Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sherburn in Elmet, North Yorkshire, England
The most recent Plusnet outage reports came from the following cities: Normanton and Castleford.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
TV | |
| Normanton |
Internet | |
| Castleford |
Phone | |
| Normanton |
Internet | |
| Wakefield |
Internet | |
| Leeds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sherburn in Elmet, England
Latest outage, problems and issue reports in Sherburn in Elmet and nearby locations:
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Chris Freeman
(@ElectricOblong) reported
from
Garforth, England
@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
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Matthew White
(@MPW1981) reported
from
York, England
@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
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Lord Mike Of The Tsetse Flies💙💙
(@mike_leckenby) reported
from
Leeds, England
@StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service
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Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Will Gordon
(@camelsbestmate) reported
from
Thorner, England
@Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.
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Charlotte Morley Jones
(@lottiejonesy) reported
from
Eggborough, England
Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.
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neil kidd
(@neilkidd51) reported
from
Bishopthorpe, England
@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
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Quinch Gaming
(@Quinch1199) reported
from
Leeds, England
@plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?
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chelsyholland
(@chelsyholland1) reported
from
Castleford, England
Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?
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carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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Ella Lockwood 🌻
(@Ella_Sunflower_) reported
from
Castleford, England
@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)
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Lindz 🏃♀️
(@LBradz) reported
from
Leeds, England
Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Woolfenden
(@WoolfendenAnn) reported
Why can I not ring someone when I have an issue with my Internet @Plusnet . I have been a customer for a long time and don't want to leave but you may be leaving me no option.
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Plusnet
(@Plusnet) reported
@HarbourAdam I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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The Dodo Micropub
(@thedodomicropub) reported
@Plusnet when is the WiFi going to be back in W7 please? Trying to run a business and it’s been down since Saturday with no communication except for a reminder about price rises!
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patently
(@patently) reported
Every single previous ISP has failed to solve connection issues. When they’ve happened, we’ve (literally) had to change ISP after weeks without broadband. I chose @Plusnet for the customer service reviews, I’m pleased I did.
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Karla Sosa
(@karlatinos) reported
@Plusnet Hiya, I need help! I'm a new customer with a mobile plan. I have no service since last night and have no clue why! I've restarted phone twice and also activated airplane mode for a few minutes and still no service!!!
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Jonathan Read
(@jonathanread) reported
@Plusnet can't make calls, can't make texts, absolutely no service at all for an hour now. What's going on?
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karin massie
(@KarinAHPed) reported
Never use use @Plusnet ! Turns out they have lost and are unable to retrieve ALL fathers emails . How do I tell him that?? @Plusnet have no solutions! Can that really be true? #ridiculous
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Cody
(@Toastteeth) reported
@NOWHelpTeam Hi I've just got your broadband and the WiFi range is shocking. As soon as I leave the room the router is in it drops - never had this issue with PlusNet... what can be done to avoid cancelling?
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johnny boy
(@jcdafc) reported
@Plusnet can someone please contact us regarding our poor quality of service last week we have tried several times but have had no customer support as yet Regards John
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kev hawkins
(@mojacarkev1) reported
@Plusnet what's up with phone and broadband service in South Wales Rhondda valleys? For over a week now any streaming TV drops out saying no internet connection both hard wired and WiFi, smart gadget for heating keeps disconnecting saying no signal mobiles and laptop