Plusnet

Plusnet Outage Report in Sherburn in Elmet, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sherburn in Elmet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn in Elmet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sherburn in Elmet, North Yorkshire, England 11/29/2025 12:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sherburn in Elmet, North Yorkshire, England

The most recent Plusnet outage reports came from the following cities: Normanton and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Internet
United KingdomNormanton Internet
United KingdomNormanton Internet
United KingdomLeeds Internet
United KingdomNormanton Total Blackout
United KingdomNormanton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sherburn in Elmet, England

Latest outage, problems and issue reports in Sherburn in Elmet and nearby locations:

  • LBradz Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • davejackobantam Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • Ella_Sunflower_ Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England

    @Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • ElectricOblong Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • Quinch1199 Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • carwu1 carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • lottiejonesy Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, England

    Urgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.

  • chelsyholland1 chelsyholland (@chelsyholland1) reported from Castleford, England

    Sat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • mike_leckenby Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported from Leeds, England

    @StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service

  • TagCraigy Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Skills Chris Witkowski (@The_Skills) reported

    @WeAreOpenreach Where can we get specific location updates? My broadband provider (plusnet) informed me its an Open Reach issue but there's no specific location service status on your website. Could you help please?

  • davedpg David Edwards (@davedpg) reported

    @plusnet Is your whole service down at the moment? No broadband since last night

  • neergelocin Nicole (@neergelocin) reported

    @Plusnet my internet is down and has been for some time, I'm guessing because of the storm? Is there any timescale on it coming back?

  • malexwalex Alex (@malexwalex) reported

    @Schadenfreudian I second sky! Avoid plusnet. Very bad very unreliable made me very angry.

  • Acelister Andrew Duncan (@Acelister) reported

    I'm not saying that I'm having issues with my internet, but it's gone down twice whilst trying to get to the "Report A Problem" page on the PlusNet site.

  • KateAsh75 Kate Ashley (@KateAsh75) reported

    @Plusnet I have just signed up to your mobile service - smooth switch experience 🤩 Can you tell me when I can expect to receive the prepaid Mastercard that was part of the deal? Thanks

  • eLJaybud Lee Gibson (@eLJaybud) reported

    @OldGitPhil @tescomobile @SMARTYMobileUK I'm okay with my Plusnet 30gb for £10 a month unlimited text and calls deal that I got on Black Friday. Plus it's a monthly rolling deal, so I can cancel at any time.

  • Lolevs Deiniol Evans (@Lolevs) reported

    @Plusnet wifi out after powercut. Can you help? SA155DJ.

  • SuperRegalNerd Bex 🏳️‍🌈🇬🇧 (@SuperRegalNerd) reported

    @Plusnet hey I’m trying to call your customer service number 0800 432 0200 to renew my broadband but it’s saying that the number isn’t recognised and it’s the only number on your website

  • ToryCentreRight Andy East Anglia (@ToryCentreRight) reported

    @Plusnet over 24 hours without internet and you have no idea how long before it is sorted? Terrible service.