Plusnet outages and service status in Sherburn in Elmet, England
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- Plusnet generated 0 outage signals in the last 24 hours around Sherburn in Elmet, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sherburn in Elmet, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherburn in Elmet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Sherburn in Elmet, England
Latest outage, problems and issue reports in Sherburn in Elmet and nearby locations:
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Will Gordon (@camelsbestmate) reported from Thorner, England@Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.
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chelsyholland (@chelsyholland1) reported from Castleford, EnglandSat with my iPad not even 2 foot away from the router and I can’t even load an app shocking from @plusnethelp @Plusnet as a fibre extra customer! Christ alive what happens if you have normal internet service. Does a carrier pigeon deliver messages?!?
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Chris Freeman (@ElectricOblong) reported from Garforth, England@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
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Kate Pettitt (@kate_pettitt) reported from York, EnglandIs Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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Charlotte Morley Jones (@lottiejonesy) reported from Eggborough, EnglandUrgh, I'm crap with anything to do with Internet speeds and stuff, and trying to change my broadband/WiFi as mine is plusnet and its shit, but I don't know what's a good speed! I don't like getting old.
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Kate Pettitt (@kate_pettitt) reported from York, EnglandIs Plusnet down in York? Phone line is OK but no Internet. @Plusnet
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Ella Lockwood 🌻 (@Ella_Sunflower_) reported from Castleford, England@Plusnet My Router arrived today and all lights are on except internet.... any ideas how to fix this? (I've been trying to get through since Friday)
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ken wooff (@kwooffindin) reported from Sherburn in Elmet, England@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Filipino Chino (@filipino_chino) reported from York, England@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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Matthew White (@MPW1981) reported from York, England@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
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Sales Marvel (@sales_marvel) reported from York, England@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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neil kidd (@neilkidd51) reported from Bishopthorpe, England@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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(((Mark Hoffmeister))) 🔼 (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
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Wendi Sheard (@WendiSheard) reported@Plusnet will you be answering the phone by 20.00? Or will I be disconnected as per voicemail? Is there an overall problem with the internet with you?
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Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported@WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider
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Craig Jump (@Craig_Jump) reportedHow is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet
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Victoria Unprincipled (@duchess2390) reported@Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.
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Flower Pot (@FlowerP79667758) reported@Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.
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Edward Grefenstette (@egrefen) reportedPretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.
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Kirsty@Quarriers (@Kirstyelsevfit) reportedAbsolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.
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Karen Kelly (@karencerrig) reported@Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.
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Gingerlegs747 (@gingerlegs747) reported@SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.