Plusnet Outage Report in Bishopthorpe, City of York, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bishopthorpe, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bishopthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at Plusnet
Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bishopthorpe, England
Latest outage, problems and issue reports in Bishopthorpe and nearby locations:
-
Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet
-
Matthew White
(@MPW1981) reported
from
York, England
@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
-
Chris Fell
(@ChrisFell12) reported
from
Haxby, England
@Plusnet down........ again
-
Jackie Thompson
(@JYorks80) reported
from
Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
-
Mike Brudenell
(@ts10uk) reported
from
Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
-
Chris Freeman
(@ElectricOblong) reported
from
Garforth, England
@plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake
-
Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
-
Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
-
Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
-
neil kidd
(@neilkidd51) reported
from
Bishopthorpe, England
@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
-
ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Celia Blair
(@cajaz) reported
@bt_uk @Plusnet @DrRosena I have rung Plusnet to complain but was not told the truth by the complaints department so I have written to the CEO Philip Jansen. Will he do anything? I have copied my complaint to my M.P.
-
Bobby Xennial | DJ BobaFatt
(@BobaFatt) reported
@higheight @virginmedia @Plusnet Thanks, will check them out. Can't be any worse than Virgin, that's for sure! Unbelievably bad.
-
Jen x
(@Jenny1175xxx) reported
@Plusnet why is my internet connection none existent today? Poor connection most of time but today there has been hardly any (Sheffield S35 post code)
-
Peter Shane Anderson
(@ShaneAnderson99) reported
@Plusnet "Broadband Provider of the Year Winner 2021. We won four big trophies at this year's event including Best Provider Customer Service for an incredible eight years in a row”. OKAY, SO WHY CAN’T YOU GET MY BROADBAND WORKING?? 10 days with it, 14 without. No prize from me.
-
Rea Jones
(@ReaJones) reported
Anybody thinking of going with @Plusnet do no bother. Been almost 2 weeks with no internet, 4th day of sitting in and waiting for engineers hoping they’ll turn up! Very poor service! AVOID
-
Lee ♿️
(@mrleeleencfc) reported
Hey @Plusnet @plusnethelp. My contract with you ends next month. I am more than happy to renew because I love the service you offer but think I could find a cheaper deal if I signed up with someone new. Is there any decent deals you can offer me to renew? Thanks in advance!
-
Eve Jackson
(@EveJack08071600) reported
@Plusnet internet keeps cutting off and speed test on google was poor! Having to pay for more data to actually be able to do some work!
-
Plusnet
(@Plusnet) reported
@ARCHANGELTY Hi there, I'm sorry to hear your broadband is still not working. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield
-
RoamingLiz
(@Love_Austria007) reported
@reiver_rover @Plusnet Oh my goodness Moira, how awful.
-
JS2
(@jayesstoo) reported
@Plusnet Anyone from John Lewis Broadband or Plus Net? Do you have real people monitoring your Twitter accounts & emails? Do you actually do any customer service? Do you want my next payment?