Plusnet

Plusnet Outage Report in Haxby, City of York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haxby, City of York, England 04/14/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HinaElton hinstar (@HinaElton) reported

    @Plusnet you messaged to say my full fibre install is delayed and would share an update but nothing still. I expect no payment taken until I have the service and at least the decency of being informed as a long time customer #answerspls #beaccountable

  • RiverCavy Cavy Tomlins ♿️ (Parody) (@RiverCavy) reported

    Dear @Plusnet I am an unwell disabled person home alone all Xmas with no emergency telephone helpline button to press in an emergency and no internet so no alexa either.

  • oszkar_lovas Oszkar Lovas (@oszkar_lovas) reported

    @Plusnet Hi, I have issues with my mobile service: - FB Messenger doesn't load on 4G at all in UK - In an EU country I'm on 2G and can't make outgoing calls. I reset my phone but didn't work, CS couldn't help over the phone. Can you please help? Happy to DM w/ details. Thanks!

  • DanielG85362543 Daniel Greene (@DanielG85362543) reported

    @Plusnet Avoid this provider, absolute crap service and full of ****!

  • marklpotts Herr Marklepotz (@marklpotts) reported

    @Plusnet whatever problem you claim you fixed. You didn't. For four years i have no problems then, the last few months, you're ripping me off, the broadband keeps dropping out. You have become a truly **** service provider. As soon as this contract ends, you wankers are history.

  • crispinflower Crispin Flower (@crispinflower) reported

    @plusnet my internet in Brecon has been appalling for the last ~36 hours... can't even load your website to raise a support ticket. Anything wrong?

  • crazycarneysmum Amy Carney (@crazycarneysmum) reported

    @Plusnet your phone lines are down. My bill says it needs paying in 21 days yet you've already turned off our broadband. Is there a way to sort this?

  • HyperOpus Jay (@HyperOpus) reported

    @Plusnet Hi, am in Bournemouth (bh1) area. No Internet since the 24th (16:00), could really do with update on when it will be back up or what the problem is. Thank you.

  • BoltonCHA1 Bolton CHA Rambling Club (@BoltonCHA1) reported

    @Plusnet Im a UK plusnet customer Ruxton28 user ID. I'm in Australia and can't make a call to the UK. Do I need to enable anything on my phone?

  • willsscott0857 Scott Willams (@willsscott0857) reported

    @oszkar_lovas @Plusnet I recommend Str0n1ium on IG he help me fixed my account asap