Plusnet

Plusnet Outage Report in Haxby, City of York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haxby, City of York, England 11/23/2024 04:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haxby, City of York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork E-mail
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scottixi Scott (@scottixi) reported

    @Plusnet Internet speed is so bad despite having high speed fibre optic. This is outrageous

  • Debs_Stewart Debbie Stewart (@Debs_Stewart) reported

    @plusnethelp been trying to get Plusnet help all day. No landline for 2 days and hanging on the phone for 20 minutes at a time. No call back facility. Not happy!

  • MarkTechArc72 Mark Walsham - RNLI Volunteer Crew Member (@MarkTechArc72) reported

    Dear @SkyUK why did no one tell me that your Sky Q Hub for Sky Fibre is shocking for Wifi coverage and to inform me before ordering that I would need to check my existing mesh kit would work with the service? Existing kit works 100% with BT, EE, PlusNet etc. Offers no help….

  • daviddonovan78 Donovan (@daviddonovan78) reported

    Dear @plusnethelp @Plusnet your service is absolutely a joke. Waiting 8 days for someone to call me back about a complaint, just called to be told that all the supervisors and managers are really busy and no one can speak to me - livid. #plusnet

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • MarkTechArc72 Mark Walsham - RNLI Volunteer Crew Member (@MarkTechArc72) reported

    @SkyHelpTeam HELP - My Sky Q router only covers 20% of my home and is unusable in most locations. Support rude and unhelpful and only suggest I buy more Sky kit, when I know my existing kit works 100% with BT, EE, PlusNet and others. So angry right now….

  • RoseWootton Rose Wootton (@RoseWootton) reported

    @virginmedia @Plusnet I’ve asked to speak to senior management (the staff I’ve connected to always put me on hold to discuss with their superior, and I’d like to cut out the middle man) but all my requests have been denied. I just want to speak to someone who knows what to do!

  • RoseWootton Rose Wootton (@RoseWootton) reported

    @virginmedia @Plusnet I’m shocked by the inadequacy of your staff, and I’m tearing my hair out at the thought of explaining this whole thing again, for the 13th time, to someone else who will promise to, but won’t fix the problem!

  • InvictusBear Invictus Bear (@InvictusBear) reported

    @JuanckersGhost I get 18mbps on a good day here. I’ve been using onestream for unlimited FTTC, they are cheap, reliable and at least as fast as BT or plusnet (the latter of which I will never go back to as long as I live).

  • PaulHandley5 Paul Handley (@PaulHandley5) reported

    @virginmedia Do you ever call back or is that just a myth, getting a bit frustrating now. Hey @Plusnet fancy a new customer??