Plusnet

Plusnet Outage Report in Haxby, City of York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haxby, City of York, England 01/25/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Haxby, City of York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomMalton Internet
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RonofReepham Ron Luhoohooton-Brown 🏳️‍🌈➕🎃🍂😈👻 (@RonofReepham) reported from Reepham, England

    Is now a @Plusnet customer 60quid cheaper than bt! A Month!

  • jo2107 jo collins (@jo2107) reported

    @EE Hi, i am with Plusnet which I believe use your masts, any idea when the issue of poor signal in Dunnington, York is going to improve?? I believe from friends on EE that your aware

  • cyclingjudy That woman on the bike 🚲 (@cyclingjudy) reported

    @Plusnet Landline not working today and no broadband. Plusnet says everything is fine. What do I do next? Might as well cancel the service.

  • anewethics A New Ethics (@anewethics) reported

    @Plusnet Can you tell me how your compensation scheme works? Another day with no broadband, while trying to work from home. Diabolically bad service so far.

  • esfairel Elizabeth Fairhurst (@esfairel) reported

    @Plusnet I have no phone signal since midday Nottingham what’s happening please?

  • AndyBat15384160 Andy Bates (@AndyBat15384160) reported

    @Plusnet hi over last few months I had nothing but trouble but buying a bt router my internet is 100% better ...great customer service thankyou for sorting it ..im not in good health and need Internet and still isolating ...thankyou plusnet

  • FibreHeroes Fibre Heroes (@FibreHeroes) reported

    @stayingaliveuk @Plusnet @FullFibre Hello, our customer support team have contacted you. Let us know if there is anything else we can help with.

  • G6JPG_ jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported

    @wenlockhouse @HelenNotArcher He works for PlusNet now: he's actually about the only member of the customer response team there that ever gets anything done (he's more on the engineering side).

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • AnnekaKPerry ANNEKA KAREN PERRY 🎄 (@AnnekaKPerry) reported

    Is anyone having problems with @Plusnet as my Internet keeps cutting of then coming on sort time? 🤔