Plusnet

Plusnet Outage Report in Haxby, City of York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haxby, City of York, England 06/08/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haxby, City of York, England

The most recent Plusnet outage reports came from the following cities: York and Malton.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Total Blackout
United KingdomMalton Internet
United KingdomYork E-mail
United KingdomYork E-mail
United KingdomYork Internet
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    The funniest part of the @bt_uk installation was when one of the people installing plusnet to get away from **** @virginmedia said to the younger one... did he offer you a drink?? I've worked on behalf of bt before and done interviews with them... no free drink for me no free drink for them! They get a solid 7.5 for the install though! Even gave some free financial coaching...

  • chloe_1997__ Chloe🩰 (@chloe_1997__) reported

    @Plusnet the worst possible service ever, make promises they cannot keep, leaving my contract early to go with @SkyHelpTeam at least they have some sort of idea of customer service and actually respond to their customers messages #goodriddance #plusnet #awful

  • kevfquinn Kevin F. Quinn 🌻 (@kevfquinn) reported

    @plusnet hi, broadband speed is down significantly today; is there platform work going on that may be the cause?

  • ray_zhang25 Ray Zhang (@ray_zhang25) reported

    Plusnet Folks, Any of you have problem with hosted web site not working after Plusnet move CGI and MySQL services to new hosting partners?

  • jjand00 jaz j (@jjand00) reported

    @Plusnet Look the top and bottom of this is that your service is crap you don’t advise when your testing which has resulted in me being disconnected from work meetings my dd is being cancelled I’m not paying for something that never works

  • Plusnet Plusnet (@Plusnet) reported

    @jjand00 Hi Jaz, how are you? I'm sorry to hear that you're still having issues with your broadband, I know it's not ideal, not to worry, I'm here to help! I sent you a DM on the 26th of April regarding the next steps, have you received my message? -Salik- Plusnet Sheff

  • jjand00 jaz j (@jjand00) reported

    @plusnet you know your internet service is rubbish when it’s taking nearly 2 hours to complete an iPhone update

  • StuMcConachie Stuart McConachie (@StuMcConachie) reported

    @Plusnet no mobile signal today, is your service down in IV30?