Plusnet Outage Report in Haxby, City of York, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Haxby, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Haxby, England
Latest outage, problems and issue reports in Haxby and nearby locations:
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Mike Brudenell 
    (@ts10uk) reported 
    
        from
            Haxby, England
    
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
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BehavingBeardly 
    (@BehavingBeardly) reported 
    
        from
            Malton, England
    
@Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣
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BehavingBeardly 
    (@BehavingBeardly) reported 
    
        from
            Malton, England
    
@Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭
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Sales Marvel 
    (@sales_marvel) reported 
    
        from
            York, England
    
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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Kate Pettitt 
    (@kate_pettitt) reported 
    
        from
            York, England
    
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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Jackie Thompson 
    (@JYorks80) reported 
    
        from
            Haxby, England
    
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Seymour 
    (@wifiwits) reported 
IPv6 is really ubiquitous now. The two biggest UK ISPs BT and Sky both support it. To be honest it's somewhat embarrassing for @plusnet as they had a successful trial some years ago then, seemingly, did nothing. They're also owned by BT so that's even more baffling.
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Plusnet Help 
    (@plusnethelp) reported 
@Sidewindersid We don't have such a service at the moment to accommodate this Please refer back to the article which was sent by my colleague yesterday to see the services we do provide to block nuisance calls from coming through on your landline. -Adam - Plusnet Leeds
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tony cottrell 
    (@tonyc0506) reported 
@Plusnet how do I get to speak to someone who can actually deal with an issue with my broadband? Last agent was not very useful at all
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Rupert wilson 
    (@Oxfordite) reported 
@plusnethelp Your reply almost, nearly, just about, answers my query. — the key question: Does Plusnet consider line termination within a property to be their responsibility as part of the service? I’d like something approaching a yes or no answer here..
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A Rabbit of Negative Euphoria 
    (@Bexdora) reported 
15th March comes. Phone line set up, but when I call @Plusnet the broadband won't be ready until 22nd March, as an engineer has to come out to fix what they shut off remotely. This is then delayed to 23rd March. I start a job after 6 months of looking on 22nd. I need internet.
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Leanne Barnard 
    (@Barnardleanne) reported 
@Plusnet anyone available to help with some tech support?
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Plusnet Help 
    (@plusnethelp) reported 
@Bullet_1986 Thanks a lot for reaching out, and for your time on the phone today. As discussed, this issue has now been raised with our suppliers and a further update should be provided by our Technical support Team within the next 48 working hours. -Adam - Plusnet Leeds
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Testa(ment) #FBPE 
    (@policyprof66) reported 
@Plusnet our broadband service has been shockingly bad since last Friday (19 March) - today worse than it has ever been with connection constantly dropping and ppl can't hear me on Teams calls. Is there a known service problem
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peter unwin 🇬🇧 
    (@MrPeterUnwin) reported 
@plusnethelp Hi, thanks for responding. I am currently a (renewed) Plusnet customer. I was hoping to upgrade earlier this year, hence query. Code EH10 7HU No. 65. (Openreach installed to this area last year). Regards,
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Simon Horrocks 
    (@horrocks_simon) reported 
@OwsWills @Plusnet I wouldn’t have Sky but do have a NOW TV subscription for the footie - I cancel out of season & then they give you lots of discounted offers to rejoin :-)