Plusnet

Plusnet Outage Report in Haxby, City of York, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haxby, City of York, England 08/19/2025 03:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haxby, City of York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomMalton Internet
United KingdomYork E-mail
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • piping_stevie Stephen Russell (@piping_stevie) reported

    @Plusnet nearly 20 minutes on hold. I would like to cancel my contract. I have been a customer since October 2020 but have never had any of the promised connection speeds.

  • peterorourke16 Peter ORourke (@peterorourke16) reported

    @Plusnet Impossible to get through on phone. I wanted to renew my contract as the price offered, but this offer has now been removed. New price double previous. Please cancel my service at end of contract date.

  • Megell6 Megell (@Megell6) reported

    @Plusnet Broadband to slow not getting average data speeds that come with this Broadband.

  • Harrison20202 Harrison2020 (@Harrison20202) reported

    @Plusnet @Plusnet is a terrible network provider. After they charged me nearly 50 pounds for the installation fee in April, I connected the router and the network cable according to the method on the Plusnet Handbook. However, I couldn't get on the Internet. @plusnethelp

  • lherbert09 Lisa Herbert (@lherbert09) reported

    @Plusnet hi, idiot Q from me - I've just received a new Hub One as a replacement for my old router - the setup instructions don't mention a modem - do I keep or remove my BT openreach modem??

  • ojciec_maz Janusz Maciarz (@ojciec_maz) reported

    @Plusnet Hello, since yesterday I have a very weak internet despite resetting the router. My login is Renta1972

  • desisla47510875 desislava (@desisla47510875) reported

    @Plusnet Also, can you provide me with a customer contact email address?

  • CrispyBitz Greg Crisp (@CrispyBitz) reported

    @Plusnet I need help changing my account settings but there doesn’t seem to be a live chat option available on your website currently?

  • jcisherwood01 James (@jcisherwood01) reported

    @Plusnet Morning. My internet has been really slow Recently.. I was just wondering if there’s a fault on my line or something?

  • Plusnet Plusnet (@Plusnet) reported

    @GraemeHeddle Hi Graeme, I'm sorry to hear you are wanting to make a complaint. Is this in regards to a Broadband or Mobile account? - Curtis, Plusnet Sheffield