Plusnet

Plusnet Outage Report in Haxby, City of York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haxby, City of York, England 09/09/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haxby, City of York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomMalton Internet
United KingdomYork E-mail
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @mattjmetcalfe Hi Matthew. Apologies for the delay in getting back to you. I'm very sorry to hear that you're having problems with signing up to Plusnet Mobile. I will flag this to the relevant team. I'd recommend trying a different browser or device. Regards, Emily Plusnet Leeds 🌞

  • dscriven Dale Scriven (@dscriven) reported

    @plusnet would be nice if you answered your business broadband support numbers.

  • dscriven Dale Scriven (@dscriven) reported

    @Plusnet are you having trouble today, my ppoe connection keeps dropping

  • Plusnet Plusnet (@Plusnet) reported

    @PeckTristan Please let me know if there are any further issues. Regards, Emily Plusnet Leeds 🌞

  • Plusnet Plusnet (@Plusnet) reported

    @Jack_Deyes Hiya Jack, if you've requested a PAC code the account with us will have closed down as soon as you used that to transfer your number over to a new provider. Please let me know if there's anything else I can help with. - Adam - Plusnet Sheffield

  • mattjmetcalfe Matthew Metcalfe (@mattjmetcalfe) reported

    Hello @Plusnet I'm trying to sign up for your mobile service, but the sign-up page keeps dumping me out, can you help?

  • literarychick Ruth Ng (@literarychick) reported

    @Plusnet Our wifi is unbelievably flaky & I have had so many connection issues since we switched to you from EE. Hubby thinks it's the router, as it's fine on the wired computer, just my home laptop & work laptop. Any chance you can replace the router before I go loopy?!

  • Mikel5432 Mike Lahey (@Mikel5432) reported

    @JamesTitcombe I'm in the Furness area and was told by my service provider (Zen) that it would be fixed by 10:30pm tonight. A neighbour has been told 11pm by Plusnet. So hopefully it will be sorted sooner rather than later.

  • WebNhc NHC Web Development (@WebNhc) reported

    @Plusnet As a new customer of PlusNet I am disappointed that a message I sent yesterday has gone unanswered despite being assured it would be sent by the end of the day. Poor service indeed!

  • rd260788 RD (@rd260788) reported

    @Plusnet are you guys done working in the CT1 area? It’s been a week now and I still can’t use my phone. The signal keeps on dropping from 1 bar to no network, not very impressed…