Plusnet

Plusnet Outage Report in Haxby, City of York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haxby, City of York, England 01/31/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Haxby, City of York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork E-mail
United KingdomYork E-mail
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Internet
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • middleton_simon Yorkiesi (@middleton_simon) reported

    Hi @VodafoneUK, I’ve just switched to @Plusnet and the first call I’ve put into them has absolutely blown you out of the park in terms of customer service. This is why I switched. You guys have lost the plot. @Plusnet are writing the plot.

  • william_elshgit Welsh Wizard (@william_elshgit) reported

    @Plusnet very disappointed with service trying to set up a new account for my elderly mother. Messed up account and only option to cancel and restart application. She needs internet and will now have to wait another 10 days!

  • Jo_McGinn Joanne McGinn (@Jo_McGinn) reported

    Living in a rural village it is really disheartening waiting for @Plusnet to get out & sort out internet issues. Pretty sure it’s the phone line causing the issue (first reported over 2 years ago & ignored after engineer came out & agreed it was hanging low) now a real issue. 😡

  • jan1mal janimal For PM 🎸 📷 🌍🇪🇺 🇬🇧 ✊🇺🇦 (@jan1mal) reported

    @Plusnet My internet has been down since last night (tethered at the moment). I have tried resetting my pwd on the site & router. The phone still works. No service outage listed on any status pages I can find. Please help

  • christinamycock Christina (@christinamycock) reported

    @Plusnet I’ve been waiting for my broadband router to arrive for over a week now and can’t get in contact with you. Can someone help me ?

  • BennyHawes benny* ✳️ (@BennyHawes) reported

    @Plusnet Yes, thanks. It's just taking a long time to load and search seems to be broken still.

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @Schroedinger99 @Plusnet DO NOT DO THIS. Their internet is a disgrace, save yourself a big trouble

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet Any news on the outage in BN11 area ? I've lost a days work ate you going to reimburse me ?

  • urbanhymnz Jack Lane (@urbanhymnz) reported

    @Plusnet is your WiFi down today? Having issues with no internet whatsoever! 😭 Please help! Thanks

  • MoveMoreGetFit Michael Dickson (@MoveMoreGetFit) reported

    @Plusnet A tech support at your company has just told me my ever dwindling BB speed is entirely down to my contract and little to do with line capability. Used to get 24-25mb now 13-15mb with guarantee of 14.61mb. Other companies estimate 21-35mb with min. of 18mb. Please advise.