Plusnet

Plusnet Outage Report in Haxby, City of York, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haxby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haxby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Haxby, City of York, England 05/06/2025 05:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haxby, City of York, England

The most recent Plusnet outage reports came from the following cities: York and Malton.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Total Blackout
United KingdomMalton Internet
United KingdomYork E-mail
United KingdomYork E-mail
United KingdomYork Internet
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Haxby, England

Latest outage, problems and issue reports in Haxby and nearby locations:

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK I was with @Plusnet back when they were the new kids on the block and had a bad time with the call centre staff which put me off... best I've had is @virginmedia but they dont cover my area 😭

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • BehavingBeardly BehavingBeardly (@BehavingBeardly) reported from Malton, England

    @Teh_Shaunz0r @VodafoneUK @Plusnet @virginmedia @WeAreOpenreach The response I get a day later.... our systems are down sorry 🤣🤣🤣

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Absolutely shocking internet service again today, it's going off all the time!! slow once again etc., this service is beyond appalling!😡😠

  • JammyFraser Jammy Fraser (@JammyFraser) reported

    @Plusnet engineer call out, I am no closer to having a working phone in my new home! Everyone I have spoken to at Plusnet has been very pleasant and willing to help but completely ineffectual in resolving the issue or indeed even able to understand why I am now so frustrated that I have

  • BeatLiturgist tim watson (@BeatLiturgist) reported

    And also that they've offered me as a goodwill gesture a months services free but to get his I have to basically say that this is a sufficient resolution to the problem, but clearly it isnt as @plusnet still owe me £458, and now are saying I'm missing payments.

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet @Plusnet @plusnethelp Seems I have to go public to get any help. Your service is so bad - both customer and wifi service - that an email is going off to ombudsman tonight.

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Seeing as i'm not by myself having problems with all the complaints going on, i'm making a offical complaint to the ombudsman.

  • mdsabee MdSabee (@mdsabee) reported

    '@Plusnet @plusnethelp Your wifi is a massive let down. Struggling to work from home. Im sitting right next to the router and my speed is fluctuating with an avg of 33mbps/75mbps. Chris at #Plusnet is arguing that he can only accept ethernet cable results. Its wifi am paying for

  • themightylich richard varley (@themightylich) reported

    @Plusnet This isnt the first time. Massively inconvenient, have you tried to tell a one year old and sick five year old why they can’t watch their tv? About time for decent compensation please and that you recognise the continued problems we have experienced

  • zoeannsmithh Z O E🌻 (@zoeannsmithh) reported

    @BIGGANorthReg @TalkTalk @Plusnet It’s absolutely shocking. Their service is awful!

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @TheGodfatherUk @TalkTalk @Plusnet the UFO service is run only by one isp... 1000Mbps up and down

  • curlydebruyne Curly Watts (@curlydebruyne) reported

    @Plusnet Just overheard your customer service reps laughing at a customers fair enquiry regarding the cancellation process. I’m not a customer of yours (thankfully) and I’ve never heard anything like what I heard from your staff (Peter was his name for reference). #eng