Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 11/21/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CornholioThird CornholioTheThird (@CornholioThird) reported

    @Plusnet My wifi hasn't been working all afternoon. Flashing orange before settling on a side orange light. Is this a known problem your end?

  • christaylor351 Chris Taylor (@christaylor351) reported

    @Plusnet is there a email address I can email for support with dns management. I have been holding on the phone for 48 mins

  • Plusnet Plusnet (@Plusnet) reported

    @david62u3 Hi David. I've had a check back on this and it appears that our supplier has fixed the fault. Are you still having any problems with your connection? Regards, Emily Plusnet Leeds 🌞

  • CornholioThird CornholioTheThird (@CornholioThird) reported

    @Plusnet Morning. Still no Wifi this morning. Have restarted, powered down and reset the hub to no avail. Can you advise on next step please

  • Plusnet Plusnet (@Plusnet) reported

    @Tonylockkeeper I'm sorry to see you're unhappy with the service Anthony. Please do let us know if we can assist with anything here Thanks Alice @ Plusnet Leeds

  • giowanowicz Kamil Giowanowicz (@giowanowicz) reported

    @Plusnet Are there known problems for everyone with broadband or has mine just stopped working out of no where since this morning?

  • BelindaHSims Belinda Sims (@BelindaHSims) reported

    @Plusnet is your website down? Been trying to access it since before midday with no luck

  • WTEBN Will 📸 (@WTEBN) reported

    @M0THB0Y @Plusnet I was with them before. The internet speed and reliability was a bit patchy but their customer service was infinitely better than TalkTalk. Unfortunately I have a long time before I can make a change.

  • MartinCairns87 Mart (@MartinCairns87) reported

    Great customer service apparently yet I get fobbed of with a text! Ffs @Plusnet

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi, sorry for all the messages but I’m not sure if you see the response via the ticket or not. I have paid the negotiated amount now and have sent a response via the ticket. I am hoping to have the issue resolved & restrictions on my account lifted as soon as possible, please.