Plusnet

Plusnet Outage Report in York, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 11/21/2025 18:20

November 21: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBetterStuart ChungHa is this years pop princess 💅 (@TheBetterStuart) reported

    @Plusnet service seems to be down. Any idea how long for?

  • MeganWHoundFan Megan Wilson (@MeganWHoundFan) reported

    @Plusnet phone and broadband down in EH44

  • Elstheelder Eleanor Kate Jones aka EJones (@Elstheelder) reported

    @Plusnet really struggling to get online through my broadband today- are there any known issues with this in the South East please?

  • comprenne Me (@comprenne) reported

    @Plusnet Trying to change my mobile plan but the one I want doesn't show when I log in to my account. Is there a problem with the website?

  • kfmag Mrs Barlow (@kfmag) reported

    @Plusnet Once again I find the service that you give unsatisfactory- it seems that if ever there is a problem ( which there often is ) that we are left to trouble shoot ourselves . Please rectify our issue ASAP as we need our connection for work . Many thanks

  • thebundocks Mike B (@thebundocks) reported

    @Plusnet I left 4 years ago and the account was never terminated/closed - I an not a customer anymore but your systems thinks I am

  • AshleyW77758515 Ashley Watson (@AshleyW77758515) reported

    @Plusnet hi I'm having trouble with my broadband speeds and cutting out regularly I've tried the reset router avenue but still slow and patchy speeds.I've also got a message on my account that says I cannot change anything in my account because of a phone order in progress? Not

  • Martin76x Martin - (@Martin76x) reported from Inverness, Scotland

    @Plusnet Lmao ,,, you say I can’t discuss the the billing issues but you come to me for payment ? Use the payment you credited to my acc to pay the bill

  • Michael82428590 Michaelm (@Michael82428590) reported

    @Plusnet My phone line is down help

  • danielw72123575 daniel watts (@danielw72123575) reported

    @Plusnet I've got no phone line or broadband I've waited and messaged seriously hurry up and fix this