Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO42.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 02/09/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HorseSpotter Michael 🐎 🍫 🏁 🎹🎹🎹 (@HorseSpotter) reported

    @Plusnet Hello my dear supplier of all things internet and home phone stuff. I just tried phoning 0800 432 0200, my phone has broken so I used my old one which is a rotary phone (BT standard issue), the automated thingy didn't recognise press 1 and said goodbye

  • Soctty123 Soctty123 (@Soctty123) reported

    Don't use @Plusnet if you're looking for a broadband/phone provider. Had problems throughout my time with them as supplier for my business, topped off by them increasing my monthly bill by 45% while I'm not even using their services as only in the office sporadically. Avoid.

  • GavinFBear James Brooks (@GavinFBear) reported

    @Plusnet Thanks for promising a callback within 24 hours. This was around 44 hours ago. No call yet. Plusnet truly have a remarkable attitude towards customer retention. I had been a happy customer for many years now but was apparently of no value.

  • reesmf Matthew wears a mask (@reesmf) reported

    @Plusnet I’m trying to attend a Zoom call with 7 Mbps download speed in postcode KT2 when I am expecting 60 Mbps+. Is there a problem?

  • shardo37 Sharon Hardisty (@shardo37) reported

    @Plusnet is there a problem in my area? DL116TT

  • Plusnet Plusnet (@Plusnet) reported

    @mediabearuk Hi there, If you'd like to discuss whether or not we can alter your contract, I'd recommend speaking directly to our dedicated Mobile Support Team, who can be reached on 0800 079 1133 between the hours of 8AM-8PM. - Alex, Plusnet Leeds

  • Heesica_x 다니 𖤐 🖤𝕸𝖊𝖒𝖊𝖓𝖙𝖔 𝕸𝖔𝖗𝖎🤍 (@Heesica_x) reported

    @Plusnet My internet has just suddenly gone down without any reason. I've restarted a few times. Unplugged everything and plugged it back in. Still nothing. I've logged into the hub using all the correct details but still no internet.

  • MsHellieD Helen Davison (@MsHellieD) reported

    @Plusnet Our Plusnet Access Control is not working. I wondered if you were aware of anyone else having this issue?

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Still having issues, no response to my tweet or DM from 2 hours ago 😫 Nearly a month into my first contract with you and it has NOT been a good experience so far.

  • beplatform alice (@beplatform) reported

    @Plusnet But it’s not just the appalling speeds - the line is unstable and signal keeps dropping (so the option to connect to WiFi greys or disappears.