Plusnet Outage Report in York, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near York, England
The most recent Plusnet outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
2 months ago | |
|
York
|
Phone | 3 months ago |
|
York
|
Internet | 8 months ago |
|
York
|
Total Blackout | 9 months ago |
|
York
|
Total Blackout | 1 year ago |
|
York
|
1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
-
Jackie Thompson (@JYorks80) reported from Haxby, England@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
-
Sales Marvel (@sales_marvel) reported from York, England@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
-
ken wooff (@kwooffindin) reported from Sherburn in Elmet, England@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
-
Kate Pettitt (@kate_pettitt) reported from York, EnglandIs Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
-
neil kidd (@neilkidd51) reported from Bishopthorpe, England@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
-
Filipino Chino (@filipino_chino) reported from York, England@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
-
Kate Pettitt (@kate_pettitt) reported from York, EnglandIs Plusnet down in York? Phone line is OK but no Internet. @Plusnet
-
Mike Brudenell (@ts10uk) reported from Haxby, England@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
-
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
kayla (@___kw98___) reported@Plusnet approaching an hour on hold and no reply to my DMs… if I didn’t have to choose you as a provider I definitely wouldn’t due to this shocking customer service it’s just a shame I don’t even have a choice
-
32BitWitch ✨ (@32bitwitch) reportedInternet issue unresolved. Feeling the need to scream into the abyss. Pretty sure that @Plusnet gave themselves those customer service awards. If you're thinking of changing broadband providers, for the love of God go elsewhere.
-
Kuba Sanak (@KubaFYI) reported@Plusnet Please, please give your customers an option to choose the date an phone number gets ported to your account. The date you chose for me falls on a day I absolutely can't afford to loose my service, and there seems to be no way to change it on your side.
-
SJ (@angelusmalusuk) reported@Plusnet Can I still cancel my switch when I haven't been switched yet, and how do I cancel when I don't use the phone due to a disability? Thanks.
-
Ant Chapman | twitch.tv/antchapman 🇹🇳 (@antchapmanaudio) reportedAH ok this is the *old* account (the "broken" one), which has been closed... but the website won't let me remove the payment method. Help @Plusnet ? (I'm still on hold, with absolute grim hold music)
-
Claire (@claireish_rawr) reported@Plusnet It most, even if only to speak to family and friends, never mind trying to sort out everything that needs to be sorted out! I'll be taking my mobile custom elsewhere from now on.
-
EB B260 (@B260Eb) reported@Ofcom @Plusnet @JohnLewisRetail Try taking a contract with them and after a few days, you get cut off then spend 8 days speaking to different people who tell you they don't know what the problem is but you have a contract so cant go elsewhere
-
Bella Ciao 💙🇺🇦💛 (@belle_codes) reported@itstidusbesaid Plusnet, they have been brilliant, especially the customer service.
-
Mo Djavanroodi (@mo_roodi) reported@sil This is true... Ironically I chose PlusNet as mine because they're owned by BT, as is EE now, so I'm hoping (probably rather naively) that if there's a problem they'll be able to deal with it a little better since it's all "internal"!
-
32BitWitch ✨ (@32bitwitch) reportedThere's a pretty good chance that I'm going to be too frustrated to stream tonight. Let's play it by ear. Again: @Plusnet are the absolute worst.