Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 01/07/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrLiveStudio MrLive (@MrLiveStudio) reported

    @danpos_ @Plusnet I think the "TalkTalk" Network went down yesterday

  • Tuppe Tuppe (@Tuppe) reported

    Hi @plusnet. Changed service in December and paid to January. How long do refunds take please?

  • _Marc_74 Marc (@_Marc_74) reported

    @MartinSLewis plusnet about 36 a month all in, get around 70mbps, no issues, no drops out. tempted on trooli on my street for 50 but then also add a phone line for 300mbps but i dont see the point. i can stream and download fine at 70

  • WizeOnline43 John (@WizeOnline43) reported

    Hey @Plusnet Tried to sign up to have you as our broadband provider last night. Your website said it could not process our order at this time after taking payment details. Customer services say our money is in a holding account and will take a week to return to us. @plusnethelp

  • swapnilnshilpa swapnil rane (@swapnilnshilpa) reported

    @Plusnet , again repeating same issue of slow internet speed. Can this be escalated to get the good service to customers as per payments

  • robertdammers Robert Dammers (@robertdammers) reported

    She is now asking whether she would be better off returning to BT, and I can't disagree with her. Plusnet have been a dreadful disappointment. Complete lack of thoughtful customer support.

  • cluffy84 Cloughie 🏆 (@cluffy84) reported

    Tablet. They're both connected via ethernet cable. It's absolutely ridiculous. I have tried to get this sorted via Twitter private messages but no one knows why it's not working. I've just had enough and desperately want to return to Plusnet. We only left as Shell had a deal.

  • GaryBowles2 Gazz_59 (@GaryBowles2) reported

    @Plusnet we’ve had no internet connection for two hours, is there a problem because this isn’t really good enough, bad signal time after time!

  • cluffy84 Cloughie 🏆 (@cluffy84) reported

    @ShellEnergyHome I have now had enough of Shell Energy Broadband! I desperately want to return to @Plusnet. I wish I'd never left them. I never use wifi on my phone, neither does my wife. The only things that now use the wifi provided by Shell is the Amazon stick and the.. (1/2)

  • BeatLiturgist Tim Watson (@BeatLiturgist) reported

    @Plusnet your customer service is awful! Such a let down. Fault with your system means my phone number changes? What? No! Come on, answer the phone! @plusnethelp