Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO42.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 01/31/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobL_L Rob (Yes a 3am vaccine shot is fine by me) (@RobL_L) reported

    I live in a two bedroom flat (albeit a fairly spacious one) and my plusnet router wifi doesn't make it more than 15ft without significantly dropping speed. Does anyone else have this issue? Same for my mum in her house. Had to buy a mesh system. Do I need to buy one too?

  • bhavikharia Bhavik Haria (@bhavikharia) reported

    @plusnet - we've had the worst experience with you over the last few weeks moving over from another provider. Meant to go live on 9th (and the previous provider cut us off) and we've just been given excuse after excuse every single day. No solutions just excuses! @plusnethelp

  • hancoxrg Richard Hancox (@hancoxrg) reported

    @Plusnet 2/2 as I pay my bill in advance you will owe me + the crap broadband and customer service. Shite company, shite service. #plusnet_are_crap

  • desauld Des Auld (@desauld) reported

    @plusnethelp I have been reporting intermittent Wi-Fi connectivity (from several devices) for several weeks now, Plusnet support checks have shown no issues, the router WAP is VERY intermittent. The router shows it is connected and the Ethernet connected devices work.

  • Whitehughes Susan Whitehouse (@Whitehughes) reported

    @plusnethelp We have already done this several times and been told you don't know what the problem is. On one of these occasions we made an appointment for an engineer to come who didn't show up. We are now leaving Plusnet.

  • housley5 5arah (@housley5) reported

    @Plusnet confused how you have 'lost' my parents house phone number that they have had for 35years by renewing their existing contract but claim they are now new customers? Surely you can re-asign it back to them - who doesnt remember their home tel number....???? Help pls

  • Busymummy5kids maria turner (@Busymummy5kids) reported

    Pay for another line to be put into our home yet still @Plusnet @PlusnetOfficial no reliable service sick of calling you internet gets better for two days then back the square 1!!!

  • BibiLynch Dame Bobo Lunch (@BibiLynch) reported

    @MissBelleKnight @YourSSE This lot and @plusnet are driving me insane. Can you imagine being *that* bad at your job?

  • my90dayfatloss Unique Mind Fat Loss (@my90dayfatloss) reported

    @bt_uk Yes and BT slow down there Plusnet customers on purpose

  • StevenGumbs Steven Gumbs (@StevenGumbs) reported

    @Plusnet I have a problem with my home telephone and broadband. I am a Plusnet customer for tel and broadband. Username steeple13. Home tel 01869 347474. I tried calling customer service but was unable to be connected to an advisor.Can you please test my phone and open a log