Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 11/19/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DougieDCam Douglas Cameron💙 (@DougieDCam) reported

    @plusnet help! I have no phone signal so can't call you. No reports of a fault on the ee service. Can you help me resolve this issue please?

  • Plusnet Plusnet (@Plusnet) reported

    @CJCorkish Hi there, thanks for getting in touch and I'm sorry to hear you're having trouble getting through to our Business Team on 0800 028 0282. Can you please try calling them on 0330 123 9123 instead and let us know how you get on with this? -Tony Plusnet Sheffield

  • markb44z Mark Boulton (@markb44z) reported

    @Plusnet Hi, is there an issue in the TN34 Hastings area or nationwide as reset the router twice and just got an orange light instead of the usual blue one and no connection....

  • DonkeyDelph Delph Donkey (@DonkeyDelph) reported

    Warning to all @Plusnet customers. Check your monthly bill when it arrives. Just checked mine and they had overcharged me by £10.10. If I had not raised it with them they would have taken the money. Could not explain why this had happened. That’s poor.

  • ItsMeOnceAgain_ 😊👍 (@ItsMeOnceAgain_) reported

    Alright @Plusnet, just a quick one to say your service is good but it's not £42 a month good We'll be cancelling ASAP 👋👋👋

  • GardnerJ56 John Gardner (@GardnerJ56) reported

    @copperhobnob @Plusnet Rachael my broadband has been down since yesterday afternoon (KY15 postcode). Haven’t been able to find out the problem. Reported to Plusnet online but no confirmation of problem or expected resolution from them. Would appreciate any info you have.

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • _DirectingMind DirectingMind (@_DirectingMind) reported

    @LukeHarby @Plusnet I had the same issue now another 2 weeks for Openreach to come back. Did you have anymore luck? They have a monopoly on the fibres and aren’t accountable to end users so provide a horrific service @WeAreOpenreach

  • bohemiennne Alexandra (@bohemiennne) reported

    .@Plusnet hi team, our router is showing blue but all connected devices have no internet access. When connecting on Android it asks for WiFi registration and takes us to the admin hub. Resetting has not fixed this. Please help?

  • PaolaGabrie11i Paola Gabrielli (@PaolaGabrie11i) reported

    @Plusnet hello, could someone help me with my last bill? I have DM you already. Thank you