Plusnet Outage Report in York, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in York come from postal codes YO42.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (7%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near York, England
The most recent Plusnet outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Phone | |
| York |
Internet | |
| York |
Total Blackout | |
| York |
Total Blackout | |
| York |
||
| York |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
-
neil kidd
(@neilkidd51) reported
from
Bishopthorpe, England
@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
-
Matthew White
(@MPW1981) reported
from
York, England
@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
-
Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet
-
Jackie Thompson
(@JYorks80) reported
from
Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
-
Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
-
Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
-
ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
-
Chris Fell
(@ChrisFell12) reported
from
Haxby, England
@Plusnet down........ again
-
Mike Brudenell
(@ts10uk) reported
from
Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
-
Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Clarkin
(@ajclarkin) reported
@plusnet Hi. My plusnet mobile consistently fails to make or take calls. They drop after 1 ring or 1-2 secs of call despite good signal. Having to use landlines for most calls now. Can you help please?
-
sofargone
(@lynnos) reported
@Plusnet Hi I’m a new customer, can’t dial a paid for number - is this restricted? How do I remove restriction? Looking in app and don’t see how to
-
Cymroffyddlon 🏴🇬🇧
(@Cymroffyddlon1) reported
@Plusnet I’ve been in contact, but have had no sensible answers as regards the problem. If my service does not change over by midnight as promised by your mgr I will be cancelling my order and will not be expecting any financial penalty. Not impressed. @WhichUK @BBCWatchdog for info.
-
Sazzy Sandra 💙🐈☕📚🍫
(@Sazzy__Sandra) reported
@Plusnet Yes still need help
-
Joshi Eapen
(@joshikeapen) reported
@Plusnet has got the worst customer service. My home move broadband order is not sorted even after 4 weeks. None of their CS advisors know what's happening. Never ever go near their broadband service #shambolic
-
James Dunn
(@WheyAyeWriter) reported
@Plusnet contacted about my internet issue on Monday and again yesterday and I still haven’t heard back from you. I work from home and you’re genuinely letting me down as I can’t do my work properly.
-
Peter J Wild
(@PeterJWild73) reported
Well done @Plusnet. Old ISP has disconnected their service and your router has not arrived. So no way of finding out if I have been transferred to you a day early. An auspicious start to your service.
-
Cymroffyddlon 🏴🇬🇧
(@Cymroffyddlon1) reported
@Plusnet I’m supposed to be going live with you today, but have heard nothing from you. No contact from my current provider about leaving them. I can only assume nothings been processed. What the hells going on? @WhichUK Does all this give me grounds to terminate for breach?
-
HowWeSurvive76
(@HowWeSurvive76) reported
@Plusnet Hello, my service has been upgraded to full fiber but my new router hasn't arrived yet. Has it been dispatched?
-
Paul Hatton
(@PhattonPaul) reported
I've been trying to order @Plusnet for the last hour and customer service is so bad I'm tempted not to bother. Waited ten minutes to speak to someone, the line was cut off and the advisor didn't even have the courtesy to call me back.