Plusnet

Plusnet Outage Report in York, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 12/18/2025 04:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Olliecroston Ollie Croston (@Olliecroston) reported

    @Plusnet Hi Plusnet. Any reports of problems in Bristol? Had the internet drop out 7 times so far today. Any planned maintenance work going on?

  • MattSLunn Matthew Lunn (@MattSLunn) reported

    @Plusnet total blackout internet service in the York area today...

  • FlappyBerk Christian (@FlappyBerk) reported

    @JohnApplebyLD @HoustonMargaret @Plusnet Openreach's customer is the ISP (Plusnet in this instance), so it's Plusnet that have to raise a request to Openreach for an engineer. It's confusing as both are owned by BT at the end of the day, but they are operated as completely separate companies for various reasons.

  • Big_Fat_Gaz That Man Gaz (@Big_Fat_Gaz) reported

    @Plusnet What is the issue please ? “MSO” covers a lot of things. Is it hardware, cable or what ? It shouldn’t take over a week to fix. How do I get online meanswhilst ? I’m going to bust my mobile data limit very soon.

  • inbozwetrust Monkeyman (@inbozwetrust) reported

    @jovington21 @FlagOnThePlayUk @NFL I use firestick. Works well most of the time. I did have problems with it loading when I was with Plusnet but I've moved to Now TV it loads first time everytime (touch wood)

  • Smiler_889 Jamie Lee Goodchild (@Smiler_889) reported

    So now happy customer in regards to @Plusnet resolving my complaint with a month's free broadband. Thank you @Plusnet for more then "I'm Sorry" 👍

  • gaelmcl Gael McLaughlin (@gaelmcl) reported

    @Plusnet hi is there a fault in Berkshire issue? Service so bad I open an app and TV freezes….not good….

  • NotThatExciting That Other Guy (@NotThatExciting) reported

    @clairezxclaire ****, at one point I had to put a relay in my house, on my Plusnet static IP, in order to get messages from our system reliably into BT and EE. Shall we compare notes on BT's ****** SMTP? 🙄

  • Plusnet Plusnet (@Plusnet) reported

    @MgnErsk Hi there, sorry to see this. We're not actually aware of any issues but please do send us a DM with your username if there's still a problem. - Adam - Plusnet Sheffield.

  • BenCohen33 BenCohen33 (@BenCohen33) reported

    @Plusnet Come on - you can do better than ctrl C/ctrl V. I was on the phone for hours with your staff. I was told that these speeds were allowable. Allowable but p*** poor!!