Plusnet Outage Report in York, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near York, England
The most recent Plusnet outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
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| York |
Phone | |
| York |
Internet | |
| York |
Total Blackout | |
| York |
Total Blackout | |
| York |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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Mike Brudenell
(@ts10uk) reported
from
Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
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Jackie Thompson
(@JYorks80) reported
from
Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Grant Bell
(@Antipogrant) reported
@plusnet - re Support ticket 221663285. This is a new broadband order but I want to cancel now. I am within 14 day cool-off and want refund on Open Reach install and 1st DD.
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Vivere Aeque
(@iainab99) reported
@nervousgradient @vhixy @SkyHelpTeam YO26 here and the same. It’s been down since at least 7am for me. Just spoken with them and checked a couple of different routers … both saying ‘no internet’ Openreach unaware of issues but Plusnet end & our routers aren’t the issue … so it must be an exchange problem
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Vivere Aeque
(@iainab99) reported
@slash_addicted @anuja2015 @Plusnet Same. It’s painful. No idea whether it being a weekend causes this slow pace of acknowledging the issue
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EdD
(@shadebug) reported
Damn, spend ages trying to set up a password that's short enough and insecure enough for an @virginmedia account only to get told I can't set up an account at the moment. Can we please get a useful ISP in the UK? We used to have @Plusnet but they got bought out by @bt_uk
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Shelley Jones
(@Shelleyjones77) reported
@Plusnet you've sent me a bill which I cannot access as I am no longer with you and my log-in doesn't work. If I want to contact you I have to log in, so I can't. I don't want to phone, I just want to know what you're billing me for and how to contact you other than by phone.
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Michelle McNeil
(@milomc72) reported
@Plusnet Are you experiencing broadband issues in the Morecambe and Lancaster area? My router has been flashing orange for 20 minutes and yes I have tried the turn it off and back on again!
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Sam Turrell
(@SamTurrell) reported
@Plusnet 8am-8pm daily my arse. What ******** have your customer service team been doing all day?! Absolutely shocking display
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Esarty
(@esarty) reported
So @Plusnet gave us internet for the week of the move - then today, when we’re due to be back working from home, they’ve switched it off again, and aren’t sure how long it’ll be before they can switch it back on. Absolutely shambolic service from them over the last two weeks.
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Anuja Chatterjee
(@anuja2015) reported
@slash_addicted @Plusnet Same for me. Have been on the phone to them. Tried resetting router, passwords etc. They are sending engineer on Tuesday. The earliest they could do. Frustrating as I work from home. Hope they can resolve the issue. Seems an area wide problem?
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Nic
(@NicolaCarle2) reported
@Plusnet I'm still finding drops in connection and it taking ages to reconnect and its especially bad upstairs for my daughters ipad. I understand we have a lot of devices but no more than usual and it was OK before