Plusnet

Plusnet Outage Report in York, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in York come from postal codes YO24.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 02/17/2026 22:35

February 17: Problems at Plusnet

Plusnet is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork E-mail
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobSmith_63 Rob Smith (@RobSmith_63) reported

    @Plusnet Hi Plusnet… Any plans to introduce WiFi Calling on your SIMS?? I’ve got dreadful mobile coverage indoors, and not much better coverage outside (Postcode IP17) - even your customer service lady suggested I leave Plusnet!

  • LLpsychotherapy Soul Arena (@LLpsychotherapy) reported

    @Plusnet my broadband is not working. Can you help please - I’ve tried everything. Post code sa19 8pr how can I contact you about this it seems impossible to get any contact details from my account page!

  • MissB35590934 MissB👑🍎 (@MissB35590934) reported

    @Plusnet after two years of fantastic service from you, I have moved home and almost a month on I’m still waiting on my WiFi being installed. Hugely disappointing, furthered by no one answering the phone. Help please?

  • iris1win Iris Winney (@iris1win) reported

    @Plusnet my internet have just gone down can you tell me if there are issues?

  • thereallindakw Linda (@thereallindakw) reported

    @Plusnet I’m still having problems with my broadband. You assured me that it had all been resolved at your end and the problems I’ve had for years with poor broadband speeds would be rectified. They haven’t and I’ve since found out that my landline hasn’t been working properly

  • glasgirl Lauren (@glasgirl) reported

    @Plusnet help...I got a text to say my phone has been switched over, and my Sky service has stopped because you told them to cancel it today but it looks like my broadband with you isn't working yet :(

  • DavisDavis1980 Charlotte Davis (@DavisDavis1980) reported

    @Plusnet Absolutely no value from you at all. Disgraceful “service”, multiple promised calls that never happen.

  • fairsxx katie (@fairsxx) reported

    @Plusnet help

  • SidecarSue12 Sue Whittaker (@SidecarSue12) reported

    @Plusnet Yet another disappointment. Was promised a call back from a manager today and it never happened. This is the third time now over a period of 4 days. Plus net cancelled our email without our permission when we changed address. All our emails now gone and they won’t help.

  • Wildcherry1976 Dr Des Oliver (@Wildcherry1976) reported

    @fatboy_no8 @Plusnet I'm sorry, I'm experiencing a similar issue.