Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 12/19/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NatashaJYoung_x Natasha Young (@NatashaJYoung_x) reported

    @Plusnet hey our internet has just gone off as have a lot of other peoples living in the areas (others are with different providers) are they any problems in M27 area

  • andy17467869 andy (@andy17467869) reported

    @Plusnet I just want internet in my bedroom im disabled and spend a lot of time upstairs but all this is driving me crazy the router hub 1 is powerful enough to send a signal upstairs..so deffo need another router tech guy said

  • LondonBoyPuffy Wolf Of Brixton (@LondonBoyPuffy) reported

    @Plusnet offering compensation on YOUR BEHALF @OpenreachHelp you guys service and stuff is actually disgraceful

  • AnonKashmiri kashmiri⁷ (@AnonKashmiri) reported

    @Aff24an I was with voxi. Coverage is ****. So far been with 3, giffgaff, ID, voxi, and now plusnet. The plusnet sim is by far the best

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet Sorry, that should read 'There was/is a problem that couldn't/can't be identified your end'.

  • Sasha75157822 Sasha (@Sasha75157822) reported

    @Plusnet Well there would wouldn't there, because people would just upgrade if their speed is so bad. Where is the online chat facility which use to work really well?

  • AlanCatterall2 Alan Catterall (@AlanCatterall2) reported

    @Plusnet received my new router today but it hasn't sorted out the problem still no Internet 😡

  • Plusnet Plusnet (@Plusnet) reported

    @ilikebbcradio4 Aaah someone is looking out for you. If you need anything at all, just drop us a DM or give our Support Team a call on 0800 432 0200. - Curtis, Plusnet Sheffield

  • auramusicuk Aura Music Academy (@auramusicuk) reported

    @AngelaStoneAlty @Plusnet I'm literally on hold to @Plusnet at the minute - we've had terrible internet signal since we moved house last year. Two engineers out to 'fix' the problem, called today to cancel contract as it's still unusable and they're trying to charge £180 cancellation fee...!

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet Done this. Still having issues