Plusnet

Plusnet Outage Report in York, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 01/11/2026 11:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • Harrislilou Ted (@Harrislilou) reported

    @Plusnet just spoken to your awarding winning customer services who couldn't have been less interested in helping me!!! Ongoing network issues with no ETA on a fix I assume actually stands for we don't give a f**K......

  • daisylen (@daisylen) reported

    @EE Still nothing. @Plusnet customer who tell me they can't do anything as it's @EE network. EE tell me they can't do anything as I'm a plusnet customer. Can't go anywhere with a baby and no ability to phone someone if needed.

  • johnnytwoscoops John Mathias (@johnnytwoscoops) reported

    C’mon then @Plusnet , your customer service is a joke never pick up , still unable to receive any calls and partner in ICU in hospital , need phone to work to speak with them but absolute zero response from you #shameonyou #getintouch #disgracefulcustomerservice

  • Plusnet Plusnet (@Plusnet) reported

    @drummerwhitey Hi Steve, I'm terribly sorry you're not having the greatest experience with us, I'm really disappointed in hearing this and the service we offer is something we're really proud of at Plusnet.

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

  • dr_smithy Stu (@dr_smithy) reported

    @plusnet Morning. I've had an email to say "Unfortunately, we've been unable to take your Direct Debit payment this month". My account says a DD is in place. Help please.

  • rogerwoodsvo Roger Woods VO (@rogerwoodsvo) reported

    @Plusnet my loyalty to you is waning. Still waiting for a reply to my message sent two days ago about resetting the DLM on my line. Your exemplar customer services is losing its lustre! #broadband #needforspeed #cusotmerservice

  • Molly_ATT Molly Taylor (@Molly_ATT) reported

    @Plusnet £8.40 is TINY compensation for the damage you've caused & for the hours I've lost at work. Your advisor said it would be fixed in 24hrs, 72hrs later & we're still waiting. This is unacceptable. You need to fix the issue asap OR compensate us properly for hrs lost & stress caused

  • g8bxc_g4ddp Richard (@g8bxc_g4ddp) reported

    @Plusnet what is wrong with roaming in Germany ? 2 days useless service no point in staying with plusnet if this is typical