Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO24.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 03/12/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork E-mail
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hello again @plusnet, five hours on & still no response from you. Coming up for 24 hours without phone/broadband. I appreciate you’re busy but this is really poor service.

  • 5corpionPrince Prince90612 (@5corpionPrince) reported

    @Plusnet Would you be able to sort something out for me. I have problems paying bills and BT Home Essentials offer what you are offering me but for £20.00 a month. I recently lost my father and we were halving all bills but since he has gone I am paying all of it and I'm on brink

  • CJLeadbetter Charlie Leadbetter (@CJLeadbetter) reported

    @Plusnet sort your service out, first lying to us about internet speeds to get us to take out your service. Now without internet for 3 days and unable to cancel. Whatever you do, do not use plusnet broadband.

  • SteCollins Steve Collins (@SteCollins) reported

    @Plusnet Just wanted to say how helpful and knowledge Ian from your tech support team was earlier in getting a switching provider error working. Great customer service and very quick resolution.

  • KarinAHPed karin massie (@KarinAHPed) reported

    @Plusnet why after over a month, many, many phone calls full of reassurance can my father still not access his own email account ? Terrible service and not a clue what they are doing!

  • SamsaraLosingIt Samsara (@SamsaraLosingIt) reported

    @Plusnet Hi everything is fine no issues with my service just when my contract is up on the 30th I shall remove it so I'm going to ring up in a week or so too give the notice

  • nathaliechapro1 nathalie chapron (@nathaliechapro1) reported

    I called Plusnet this morning to give my 14 days notice to cancel my account without encuring early termination fees. Could you tell me when this will be effective so I can contact my new supplier ? N.Chapron E176RZ

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    Plusnet is carp not working for days keep getting messed about

  • magj2187 BigTasty🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🐑 Aka Matt Jeffery. (@magj2187) reported

    @NickPye10 Switched from BT to Plusnet years ago and have never had a problem that wasn’t resolved promptly & their customer service has always been great from my experience

  • GianAU2 Gian🇦🇺🇮🇹 (@GianAU2) reported

    @plusnet keeps lifting up my bill but you cannot guarantee service. Worst ISP if you work from home stay away #remoteworking #workingfromhome