Plusnet outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

• 
  Filipino Chino (@filipino_chino) reported 2 minutes ago from York, England

  @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

• 
  Jackie Thompson (@JYorks80) reported 10 minutes ago from Haxby, England

  @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

• 
  Chris Fell (@ChrisFell12) reported 16 minutes ago from Haxby, England

  @Plusnet down........ again

• 
  ken wooff (@kwooffindin) reported 17 minutes ago from Sherburn in Elmet, England

  @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

• 
  Kate Pettitt (@kate_pettitt) reported 31 minutes ago from York, England

  Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

• 
  Sales Marvel (@sales_marvel) reported 32 minutes ago from York, England

  @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

• 
  Mike Brudenell (@ts10uk) reported 34 minutes ago from Haxby, England

  @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

• 
  Matthew White (@MPW1981) reported 36 minutes ago from York, England

  @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

• 
  Kate Pettitt (@kate_pettitt) reported 52 minutes ago from York, England

  Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

• 
  neil kidd (@neilkidd51) reported 59 minutes ago from Bishopthorpe, England

  @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazzy (@HazzyG123) reported 7 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Hamish (@Hamish88205796) reported 7 minutes ago

  @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

• 
  Morbius Five (@FiveMorbius) reported 8 minutes ago

  @Plusnet Naturally the only people actually responding to my tweets are scammers. Nothing new there. How embarrassing is it that the people faking being your company's customer service do a better job of pretending to help customers than you do actually helping them.

• 
  Alecia 🦄 (@leeshthomasxo) reported 14 minutes ago

  @Plusnet I’ve done that and it’s still not working. How can I call you now when your office is closed?

• 
  Alan (@metalheed) reported 15 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  j (@jonnybeazel22) reported 16 minutes ago

  @CHR15_MTB @ben_benjamin3 @virginmedia i had the exact same issue with Sky, couldnt match the offers being advertised elsewhere, i cancelled and also went over to plusnet.

• 
  Gladimir (@DrGladimir) reported 19 minutes ago

  @JessfromW At least with plusnet you can speak to a nice person in the UK usually, who attempts to help, not some evil 3rd worlder who will say or do literally anything to stop you getting an open reach visit (although I've disappointingly got someone from the subcontinent,in the UK, once).

• 
  rosie posie (@rosieon25371922) reported 21 minutes ago

  @Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.

• 
  Carl Fandidango (@ComTekMan) reported 24 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  BSox T (@BsoxT52516) reported 24 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly