Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO42.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 02/07/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • grayomtb Grayo 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@grayomtb) reported

    @allotmentchap @Plusnet Thanks John. This isn’t the first time, I’ve had so many issues and there’s always a BS excuse. I’ve had enough now.

  • xaviercomics ً (@xaviercomics) reported

    @mzgneto our wifi is terrible it literally never works im gonna duel with plusnet

  • davidblakedb Blakey73 (@davidblakedb) reported

    @btsport @Plusnet @PlayStationUK Can between the three of you please sort out the BT Sport app stability. For a subscription service you should not have to restart the stream every few minutes due to buffering. No issues in any other apps or wi-fi and this is historical PS5/ATV

  • autrechoise sophie (@autrechoise) reported

    plusnet help my calls and texts wont go through

  • tweetkattweet Kathryn (@tweetkattweet) reported

    Well @Plusnet are possibly the worst company I’ve ever had to deal with for business broadband. They screwed up the order, told me the number didn’t exist, told me the address didn’t exist and generally blamed me. Also now billing us for a service they are not providing. AVOID

  • RUAmentalist Richard Johnson (@RUAmentalist) reported

    @Plusnet broadband signal just disappeared whilst watching TV and hasn't come back? Not sure who to contact

  • philipmeads philip meads (@philipmeads) reported

    @Plusnet Tried reporting a fault earlier and the automated response said you are too busy to take any more calls? My mother's landline is currently down and she's unable to make or receive calls (she's just out of hospital as well)... How else are you supposed to log a fault?

  • sxybio DrColinW🔶#RejoinEU #Article49 #BlackLivesMatter (@sxybio) reported

    @plusnethelp I'm a Plusnet customer still using the original Plusnet Technicolor router. Can I get a free upgrade to a more recent router model?

  • daves_wee_hoose David (@daves_wee_hoose) reported

    Great. Off to a bad start with @Plusnet mobile. Plusnet send email saying my PAC is incorrect. My original network claim they can't do anything as my PAC is being processed by Plusnet!! 😐

  • Newoneinvillage Jean Pierre Ivanov (@Newoneinvillage) reported

    @TooGoodToGo_UK Hi there I was using your app before using my Plusnet WiFi and it was working perfectly. Now I am on community fibre and your app is not working on it. Can you help me to fix this please?