Plusnet Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO31.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near York, England
The most recent Plusnet outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Total Blackout | |
| York |
Total Blackout | |
| York |
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| York |
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| York |
Internet | |
| York |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Matthew White
(@MPW1981) reported
from
York, England
@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet
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neil kidd
(@neilkidd51) reported
from
Bishopthorpe, England
@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
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Chris Fell
(@ChrisFell12) reported
from
Haxby, England
@Plusnet down........ again
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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Jackie Thompson
(@JYorks80) reported
from
Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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Mike Brudenell
(@ts10uk) reported
from
Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Evans
(@KatieEvans13056) reported
@Plusnet my download speeds are terrible, your advisors are rude and condescending, and nobody has got back to me about my complaint. It is terrible customer service and I want to leave but your exit fees are ridiculous.
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jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news!
(@G6JPG_) reported
Calls asking about roof insulation. (Repeatedly asking "what is the name of your company" makes them hang up [they pretend to be some body].) Calls show number if I dial 1471, but if I try block it (1572 option 1 with PlusNet), "unknown". Come on, @Ofcom. Make telcos block these
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iD Mobile
(@iD_Mobile_UK) reported
@geo_louu EE is currently experiencing network issues. This also includes customers of other providers that use EE’s infrastructure, such as Lyca Mobile, BT Mobile, Plusnet Mobile, 1pMobile, Spusu, Talk Home, Ecotalk, IQ Mobile, and Utility Warehouse, among others. - Anika
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Tom Walker Media
(@TomWoWPR) reported
If, as @EE claim, they’re the best mobile network in the country, I would hate to see the worst. Ever since I transferred over to them from Plusnet two or three years ago, I have had a succession of problems with them; the latest being the random cancellation of my sim,
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John Reed
(@johnreed222333) reported
So let’s be clear about @EE. They only guarantee the flow into the router. NOT the Wi-Fi signal, and Wi-Fi 6 covers less than Wi-Fi 5. When you change from plusnet to @EE no one explains this.
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dave1966uk 🇪🇺 🇬🇧
(@dave1966uk) reported
@Plusnet how to'call' when I have hearing problems? No email? No mobile or fibre here so trying to get ADSL but checker says call😔
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Mike Plant
(@contactmplant) reported
@Plusnet I miss one payment, due to my employer paying me late, I receive an email yesterday 23/07/25, the email states: I have 14 days to pay the outstanding bill, BEFORE my service is restricted, so why was my service restricted at 18.30 this evening on the 24/07/25??
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Ange Wilkie
(@Kinglassielass) reported
When you sign up to @Plusnet after seeing the 5 🌟 recommendation on @WhichUK for their communication & cust serv - sent them a DM with a query 7 DAYS AGO and still waiting. Quick to take my money tho. U can ignore my orig msg I now want to know how I cancel
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Scott
(@Scott87049502) reported
@Plusnet having some serious issues with the account for the house. Can't get through on any of the phone numbers that are posted on your websites. We might be losing access to our WiFi through no faults of our own.
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Plusnet
(@Plusnet) reported
@jaida9625 Hi, I apologise for the issue with trying to get through to us over the phone. Unfortunately we are currently facing an issue with our phone lines however we are working on this and will aim to resolve this issue as soon as possible. Rafiqe - Plusnet