Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 01/12/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jameskraitt James (@jameskraitt) reported

    @FATDOGHEAD **** just realised you won’t see this until next week because plusnet is trash

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Kezia_Marshall Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • AlisonW54246979 Alison Wilkinson (@AlisonW54246979) reported

    @plusnethelp we have switched to @plusnet 2 weeks ago and since bt switched off their service we have had no internet!!! Husband is VERY stressed having to ring daily and explain the issue DAILY with NO RESLOVE DAILY!!! Not impressed with this company AT ALL!!!

  • GeoxCe Geo (@GeoxCe) reported

    @plusnethelp hi plusnet my problem has been since i joined you a few months ago 4mb/s download and a dead phone line

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @roxmking Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @MeiLiPowell Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • andriagV Andrea Georgiou 🌈 (@andriagV) reported

    Anyone still having problems with plusnet network? My phone line is unavailable and I’ve missed important meetings! Still waiting for my support letter via email @plusnethelp confirming your technical clinch.

  • B89804206 B (@B89804206) reported

    @Plusnet hey is there a problem on the network, none of my families mobile Sims are making or receiving calls

  • DaveGR85 David (@DaveGR85) reported

    @plusnethelp my internet has been cutting out the last few days, has also cut off intermittently in the last 2 months. I work from home & part of my security is reliant on decent broadband. Is this a problem with your network across #Wrexham? #plusnet #ripoff

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @ShreyMittal20 Hi Shrey, we do advise on our Mobile page that Plusnet Mobile does not support premium or short code text services. I am sorry if this means our service is not suitable for yourself. -Lauren