Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO24 and YO42.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 02/12/2026 01:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork E-mail
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GoHomeNicola Nicola (@GoHomeNicola) reported

    @Plusnet pls help my broadband is down and I have tried calling and texting a bunch of times. Working from home heeeelp

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • Christo39186304 Christopher (@Christo39186304) reported

    @Plusnet Will we be getting some kind of recompense for this as my data is dwindling rather quickly as am sure are many others..also trying to contact you over the phone and been hung up on because your "too busy" is disgusting customer service

  • Plusnet Plusnet (@Plusnet) reported

    @LouMay0708 Hiya Louise. Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. -Lauren, Sheffield

  • simplysimon911 simon of somerset (@simplysimon911) reported

    @SoProJanet @Plusnet Its down in the South West near Bath. The contact process is awful...waiting for a text , cmon..

  • simplysimon911 simon of somerset (@simplysimon911) reported

    @CasFletch20 @RickieTrades @Plusnet If you ring them it states.. they know there's an issue

  • The_Chesh_Cat Cheshire Cat (@The_Chesh_Cat) reported

    @RickieTrades @Plusnet Rude because they probably don't have a clue what's happening, bit concerning that they don't have the right technical people on standby...

  • Plusnet Plusnet (@Plusnet) reported

    @PixieJo Hi Jo. Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. -James(No2) in Sheffield

  • chivey Chivey for PM 💙 (@chivey) reported

    @Ofcom @Plusnet have a nationwide outage and are completely ghosting it’s customers. No information anywhere, unable to get through on the telephone and no message even to update customers. Pleas have a word. Ta ever so

  • Malc_Armstrong Malcmite (@Malc_Armstrong) reported

    @rktecture @Plusnet @Plusnet The service to get help is terrible. No agents to talk to, so have to text, but text says no account, so text advisor, no one responds. No statement or info. Awful service.