Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 12/12/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • osgood9 ⭐️💙MoragaBlue💙⭐️ (@osgood9) reported

    @MilliLeaks_ @Plusnet Hope it didn’t prevent you from watching Slow Horses? @middleoftheshed 👀👀

  • stephenspencer Stephen Spencer has gone elsewhere (@stephenspencer) reported

    @Ofcom @PSAuthorityUK it seems replying to free shortcodes (e.g. NHS, bank transaction verification, STOP to marketing msgs) is not supported on some MVNOs, esp those using EE (@plusnet, ecotalk, TTMM), locking users out of services. Should carriers not be compelled to support?

  • Quintans71 Paulo Pereira (@Quintans71) reported

    @Plusnet I want to cancel my broadband contract

  • contentismyjam Annette Clubley (@contentismyjam) reported

    @Plusnet how do you get award winning customer service from the most reliable broadband provider when you can't reach anyone on phone / email / dm and you have been sold a contract for a service you apparently cannot provide! #broadband

  • Matt2Matt_WR Matthew Broderick (@Matt2Matt_WR) reported

    @Plusnet broadband accolades from @ChooseUK but mobile support, they discontinued live chat, direct you to twitter, then ignore you. Calling requires you to tether the phone to the charger the queue is so long!

  • Har84587860Paul Paul Harris (@Har84587860Paul) reported

    Cancelled my renewal with @Plusnet yesterday they were not very happy about it, so today I find they have cut my internet off ahead of the contract end date 5 Apr. Not the nice yorkshire chaps any more eh! They are owned by @bt_uk wonder how they treat customers!

  • Plusnet Plusnet (@Plusnet) reported

    @nakaowi Hi there, thanks for your message about your internet. I'm sorry that your having problems staying connected. It's a right pain when our internet plays up, So annoying.. I would like to get this fixed for you. could you send me your Plusnet username? -Mike.P Sheffield

  • mxcomps Michael Cross (@mxcomps) reported

    @UswitchUK @Plusnet Internet down for 5 days. Kindly ask for your award back.

  • TaborKieran Kieran Tabor (@TaborKieran) reported

    Anyone else who has Plusnet is your Internet/WIFI down? Down Currently where I am in Cambridge.

  • MarkMillarx889 Millar Millar (@MarkMillarx889) reported

    @Ofcom a Internet provider plusnet has breached a contract by failing to provide a service from day one and they have passed the case onto a debt collection agency. I have contacted to plusnet a number of times and I am getting no where.