Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 11/27/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Miss_Harper_19 MissH (@Miss_Harper_19) reported

    @Plusnet I've just had an email from a debt collection firm despite paying my final bill. Can you help me please?

  • Delilah71847825 Delilah (@Delilah71847825) reported

    @Plusnet Thanks for nothing! I'm in absolute agony & ill,I tried to sort my internet connection out but gave up after being asked the same things over & over. He could hear how much pain I was in - my carer even arrived, & he also asked some stupid question! Thinking of leaving!

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported

    @Siftah Virgin is still horrible. Forget TV, plusnet broad band then get Netflix, prime, BBC iPlayer etc and a chromecast.

  • SamBrighouse Samantha Royston (@SamBrighouse) reported

    @Plusnet never had worse customer service from a company ever, passed from pillar to post on the phone because no one knows what they’re talking about, simple house move already gone 10 days without service now telling me it’ll be a further 10 days because my account is broken?

  • simonrockett Simon (@simonrockett) reported

    @Plusnet any issues in IP14 area? Broadband down again.

  • MarwanJohar Marwan🇵🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇯🇴🇶🇦 (@MarwanJohar) reported

    @Plusnet Can I replace the router with one that is comaptable with Facebook WiFi? Will this affect the service?

  • jamesel29350037 Jim Ellis (@jamesel29350037) reported

    @Plusnet Sorry , have had to cancel subscription, was getting nervous on not hearing anything and taken up another supplier. It seems odd that I'm getting plenty of emails on my cancellation bit would have been good to have some confirmation on the joining etc. Had nothing !

  • RaithSphere Raith (@RaithSphere) reported

    Can't wait until 29th November when I can ditch @plusnet for my 1 Gigabit Full Fibre, given the best they can give me is 45Mbps down and 6Mbps upload...

  • Plusnet Plusnet (@Plusnet) reported

    @Delilah71847825 I'm sorry to hear you feel this way Delilah - when you say stupid questions, what is it that you were being asked? - Jess, Plusnet Leeds 🌻

  • Ken98078052 Ken (@Ken98078052) reported

    @Plusnet I stated on letter I wish to cancel all of my contract as e,mail said within 30 days without payment. Therefore can you tell me the day I will lose service.Thanks.