Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 01/05/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scottkmansell Scott Mansell (@scottkmansell) reported

    Hi @Plusnet, your internet is incredibly unstable and I'd like to cancel. How do I do this fastest?

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet please help. Trying to put a call divert on with your faults team but 4 hours later still nothing. I’m a pensioner living on my own please help

  • jwmuk Jim McCarthy (@jwmuk) reported

    @_AndyHemming @Plusnet 183.6 Mbps down / 20.9 Mbps 😎 - might be why I can self-host foundry without too much of a hitch!

  • andrewpcox Andy Cox (@andrewpcox) reported

    @Plusnet Hi Plusnet, just joined your mobile network, not received my SIM but old network has cut me off?

  • Roj78 Roger Cook (@Roj78) reported

    @Plusnet Hi Tony, I found the newer 5GHz was slower - after 2 weeks - so back to as was & in comparison to data, terrible at times. Roger

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • Plusnet Plusnet (@Plusnet) reported

    @Roj78 Hi Roger, I'm sorry to hear you're still having problems with your wireless connection. Have you been having trouble with devices while they're connected to the 5GHz band? -Tony Plusnet Sheffield

  • makapala David Woodford ✨✨✨ (@makapala) reported

    @Plusnet i never said Plusnet. I said Openzone and it’s the only infrastructure option.

  • ChokeLever Teddy (@ChokeLever) reported

    As much as I appreciate the efficiency of the change over from @bt_uk to @Plusnet, what I didn’t appreciate, along with the rest of the street, is the line being cut at 02:33 and setting my house alarm off! What a stupid time to do it! 😡

  • philipmeads philip meads (@philipmeads) reported

    @Plusnet Tried reporting a fault earlier and the automated response said you are too busy to take any more calls? My mother's landline is currently down and she's unable to make or receive calls (she's just out of hospital as well)... How else are you supposed to log a fault?