Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 12/05/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGorgonella Life Under Control (@TheGorgonella) reported

    Hey @Plusnet, how do I make a complaint if my account has now been deleted? Your website will only let me send an email if I can login... well I can't now. I would prefer to avoid calling again or send letters. Thx.

  • millarman16 Paul Millar (@millarman16) reported

    @SeasidersPod @Plusnet I have no love for Plusnet. But Sky are the worst for customer service that I have ever experienced. Pray you do t have to call them with a problem!

  • alanowenuk Alan (@alanowenuk) reported

    @Plusnet My Broadband speed if really slow. I've waiting on the phone, for 20 min. Help acc no alanmowen

  • CatrionaScott Catriona (@CatrionaScott) reported

    @Plusnet router seems fine, blue light on my WiFi isn't working, known issue?

  • mdlinch Martin Linch (@mdlinch) reported

    @Plusnet business account user, internet down in HD9, any known issues?

  • MarcSettle Marc Blank-Settle (@MarcSettle) reported

    @simesa Nope - plusnet, although that is technically part of the BT group so that might be the problem?

  • Plusnet Plusnet (@Plusnet) reported

    @langtoftlad I'm sorry that we're unable to answer queries via email and I will pass on your feedback. Please let us know if there's anything that we can help with from here. Regards, Emily Plusnet Leeds 🌞

  • salchall Sally Challoner (@salchall) reported

    @MissyP187 @Plusnet Mine is awful too, cuts out all the time

  • Plusnet Plusnet (@Plusnet) reported

    @LittleG27383051 Hi there, sorry about the connection problems and not being able to log into the forums, I'll make sure we get all that sorted out. Can you drop us a DM with your username please? - Adam - Plusnet Sheffield

  • TempestStorm71 Tempest Storm (@TempestStorm71) reported

    @Plusnet @HelsBels2525 Piggybacking on this - reasons for slow internet?