Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO42.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 02/02/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • adrimh Adrian (@adrimh) reported

    @Plusnet Why is my broadband so slow. Your guaranteed speed 29Mbps. Usual speed about 20Mbps.

  • slippery1961 Stewart L (@slippery1961) reported

    @Plusnet i am trying to solve a problem with my disabled daughter’s broadband, which was installed into her assisted living flat . We have since found out that it was not installed properly as it has stopped her emergency chords from working !

  • simon33510029 simon garton (@simon33510029) reported

    @Plusnet can you please help with my parents issue they have been trying to switch to you and had nothing but trouble for a month?

  • StraightlineBoy Matt 3595 (@StraightlineBoy) reported

    @skyhighshoes Plusnet. Off since 6pm(ish) on Friday. It’s a wider issue than just them, same for a neighbour on Sky, but they’re not talking to me which is what bothers me. I’ve ordered a 4G hotspot from 3 today because my mobile data won’t last forever and I have to work

  • b_aesaunders Barry Saunders (@b_aesaunders) reported

    @Plusnet Why do text messages sent to Garmin iridium sat always fail to be delivered? I am able to send them on another network provider.

  • Britt_Frankland Bobtehfeesh (@Britt_Frankland) reported

    @Plusnet This is why my wifi has stopped! You’ve taken the hamsters out for a drink and the WiFi’s gone down because of it

  • IsItAnyWonder1 IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @Plusnet ALL MY SERVICES DOWN. JUST SIGNED NEW CONTRACT WITH YOU. AWFUL.

  • Rawk002 La Kernow 🌱 3.5% BLM Anti-oppression &speciesism (@Rawk002) reported

    @Plusnet Actually having a laugh that you only have customer service until 8pm. So peed off, you’ve just turned our broadband off 23 days early, both of us work from home & I work until late evening! So not happy 😡😡😡

  • Neilwigg Neil Wigglesworth (He/Him) 💙 (@Neilwigg) reported from Kennington, England

    @Plusnet I don’t have a phone, so #1 is out - the rest are super basic that of course I’ve checked, the service works, it just drops out for a few minutes, every day...

  • zeitungsjunge Marco Tedaldi (@zeitungsjunge) reported

    @HoustonMargaret @Plusnet 1. Get to the worker who did this and kick him in the *****... Repeatedly! 2. Get someone else zo fix it 3. Get the worker (who is still clinching his *****) to pay the bill