Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 11/23/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • londonevaweaver EvaWeaver (@londonevaweaver) reported

    @MelJD46 @exRAF_Al Plusnet have the advantage of UK call centre, great for any tech issues.

  • _georgey georgey 💭 (@_georgey) reported

    @acar321 no it’s the only way i can get signal in my room. a WHOLEEEEE different drama i have with plusnet

  • BandLoafer london loafer band (@BandLoafer) reported

    Mr Jeong Park Flat6 Peninsula Court 121 East Ferry Road London E14 3LH Plusnet plc The Balance 2 Pinfold Street Sheffield S1 2GU 27 April 2021 To whom it may concern I am writing this letter regarding your service I experienced recently. I ordered your service and waited,

  • ben_wilkinson_b Ben Wilkinson (@ben_wilkinson_b) reported

    @plusnethelp Hello, can I ask for a refund of the £170 I had to pay you for ending our service. "Money for nothing? Yes please" said plusnet, rubbing hands with imagined riches. "How will we buy food this month?" said Edith. "Don't worry pet, we'll manage, somehow" - Fred

  • BandLoafer london loafer band (@BandLoafer) reported

    my previous internet service disconnected on the day of your activation date, but I did not receive your router. I contacted Plusnet and they sent me the router, it arrived next day. I could not use internet 2 days. The ref number is 212726690. On 18 April 2021,

  • taratara77 Tone (@taratara77) reported

    @plusnethelp Why isn't anyone at Plusnet attempting to fix Broadband Safeguard not working? It has been nearly a month now. It really is disgusting that porn and other stuff is easily available to the kids in our house on the internet due to Safeguard not working.🤬

  • Autisticosaurus James | #StayAtHome Is Optional;Please Be Sensible (@Autisticosaurus) reported

    @fatt_sam @BT @Plusnet They are essentially the same as BT owns plusnet & ime both have horrifically poor reach from the router

  • CorkyBottle Corky (@CorkyBottle) reported

    @stillawake @plusnethelp I have had @plusnet for several years and always found them great value. Just recently, similar to yourself I am experiencing similar issues with speed also dropping off for a few minutes. My phones sometimes will display 'incorrect password' then without any change, log back in.

  • David___Lewis David lewis (@David___Lewis) reported

    @Maxuk83 Don’t go with @Plusnet they are crap. Even if it’s a free contract don’t do it.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.