Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 12/27/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NeishaWong Neisha D Wong (@NeishaWong) reported

    @CamdenJonathan @virginmedia Completely useless!! I’m with Plusnet now no more issues

  • DMedakka Dodi (@DMedakka) reported

    So random question... if anyone is with Plusnet.. have you had issues with the speeds dipping and you contacting them and then them saying the line is fine when its clearly not and you have shown proof of that? Then they keep lying to you with there chart bs? #plusnet

  • DianeCairns Diane Cairns (@DianeCairns) reported

    @Plusnet I’ve been contacting yourselves since 12th January 2021 through various means but still cannot get anyone to respond. This means I’m currently paying for a service I’m not receiving. Surely this lack of intervention is unethical.

  • hotbeewilde Liam (@hotbeewilde) reported

    I went off private just to tweet @ plusnet the other day and I'm gonna see how long I can stay public and not reply to random ppl with bad opinions and get into **** arguments for no reason.

  • mpatton2511 Mike Patton (@mpatton2511) reported

    @bt_uk On hold for 40 mins the other day and over 20 mins now. I think they need more than one person in the UK answering the phones! This lack of service really makes me long for PlusNet

  • lataja2013 kialayla (@lataja2013) reported

    @Plusnet no option to DM. Only been with you a couple months but not had 1 day without problems. No Internet in any of the bedrooms (in a bungalow) and even the lounge is continually buffering. Can't watch 1 program without it stopping after a couple sentences. Not good at all.

  • frankcarlyle1 frank carlyle (@frankcarlyle1) reported

    @tonymc39 @Plusnet You should’ve just told her “Never trust a failed fat comedian advertising a rubbish internet service”.. Your sister might’ve taken notice Tony.

  • therealwaynemcc Wayne McCarron (@therealwaynemcc) reported

    @Plusnet - New customer with a "guaranteed" down speed of 59.6mbps but getting less than 20mbps. I find the service less than satisfactory. Having to repeatedly chase a solution with your CS team, get nowhere, and be warned of a potential £65 charge is unacceptable. #SortIt 🤬

  • tillaay_greer Tilly Greer (@tillaay_greer) reported

    @Plusnet broadband is actually dog ****

  • savs147 Peter Saville (@savs147) reported

    Since signing up to @Plusnet @plusnethelp for phone & broadband I’ve never had so many unwanted marketing calls....😩