Plusnet Outage Report in York, England
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The latest reports from users having issues in York come from postal codes YO42.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near York, England
The most recent Plusnet outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York |
Phone | |
| York |
Internet | |
| York |
Total Blackout | |
| York |
Total Blackout | |
| York |
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| York |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Jackie Thompson
(@JYorks80) reported
from
Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet
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Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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Matthew White
(@MPW1981) reported
from
York, England
@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Chris Fell
(@ChrisFell12) reported
from
Haxby, England
@Plusnet down........ again
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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neil kidd
(@neilkidd51) reported
from
Bishopthorpe, England
@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
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Mike Brudenell
(@ts10uk) reported
from
Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jason
(@jas8lg1) reported
@Plusnet Is there a way I can send a private message in relation to a broadband issue? Live chat is closed and there is no way to email your customer services. Unable to call at this time.
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Kerry Charlton
(@KerryCharlton3) reported
@Plusnet Answering messages on here would be a start then sort out the shocking service
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Jane Williamson
(@jwilliamson0204) reported
I've learned a lot about WiFi signals and Xmas tree lights this year and I have had to admit that my child knows more about something than I do. He said, "Mam, who worked Xmas morning on the Plusnet helpline?' Digital natives are arrogant as **** btw. No need to roll the eyes 🙄
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Dodgybob
(@Dodgybob3) reported
@Plusnet Then why is no-one monitoring your help account, you're not answering questions, your broadband assistant doesn't work, your phones are always busy...hello....hello...!!!
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lisa
(@lisa19252045) reported
@officialwrighty @Plusnet Aw thanks I phoned them and they managed to fix it over the phone
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brian cator
(@covenbry) reported
@plusnethelp I cannot get a decent speed up in my bedroom. the router is in a place where it isn't covered or hidden. I have followed the steps. most of the time it's OK all over the house, but not the bedroom. how can I extend my WiFi and can plusnet help?
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Stapleford Railway
(@Staplefordtrain) reported
Hi @OpenreachHelp i am trying to contact you by DM can you respond pls Lines been down since yesterday morning no broadband or landline My provider plusnet cant help as fault for previous slow speed logged with openreach since December ongoing issues
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martin sinclair
(@martinsinclair4) reported
@Plusnet Having to use my mobile data to post this is, we've no internet or phone line and it's beyond a joke, only been with these clowns a short while and it's the worst switch I've ever done
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Roman Lavrich
(@Roman196394) reported
@plusnethelp Can anyone tell me if BT has throttled down the bandwidth on broadband. I am having lots of problems streaming TV and using the internet with constant drop outs or slow downs. I don't think it's my router or connection as they were all replaced by Plusnet in August.
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rich-w
(@rawzer) reported
@plusnethelp @Plusnet #plusnet - hurrah - answered after 47 minutes. as always staff themselves disarmingly nice but honestly that really is embarrassingly poor