Plusnet

Plusnet Outage Report in York, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 12/13/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • MPW1981 Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MisterBabamook Mook (@MisterBabamook) reported

    £13.26 charges for late fees from @Plusnet, who's shite Internet service loses connection, at least once, every single day of the week. I think 'Internet's gone off' is said more than anything other sentence in our house. Anyone know a reliable UK #broadband provider?

  • KatarzynaNadol3 Katarzyna Nadolna (@KatarzynaNadol3) reported

    @Plusnet Can someone fix my broadband!! I'm working from home and I wish I could shut-eye too !!!! Another night waiting for connection!!

  • bigbob2000 bob bright (@bigbob2000) reported

    @Plusnet no broadband in Stanley ne England what's the problem and what is being done about it

  • AethyrUlf Aethyr | 🐺🌕WEREWOLF MONTH🌕🐺 (@AethyrUlf) reported

    @Plusnet Hi, I have Plusnet Mobile but MMS has never worked. I've tried the config thing on EE's site that sends an SMS with settings but that didn't work, nor did trying to send an MMS to myself. Is there anything you can do?

  • s17vab Siva Balachandran (@s17vab) reported

    @Plusnet broadband stopped working from 10am. are there any known outages in WA15 postcode? your service status shows all green but many people reporting outages and reported problems on downdetector

  • BandLoafer london loafer band (@BandLoafer) reported

    @Plusnet account name: ukloafer To whom it may concern I purchased a Plusnet product with £70 giftcard deal 3 months ago. The service activated on 19 March 2021. But I did not receive any information about the voucher. Please let me know where I should contact about

  • pseudoart Jacob Jensen (@pseudoart) reported

    @Plusnet Did the MSO get fixed yesterday? We’re still having issues.

  • dysnystaxis Steve B... (@dysnystaxis) reported

    @JamesHarkin Plusnet. Been a customer for almost 5 years and not had a single problem.

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet Correct - you reserve the right & wield it like a sledgehammer whilst denying you intend to do so. Payment not due & Direct Debit cancelled for a service already paid for = services suspended at 01:11 AM; despite Plusnet's weasel words.

  • sophiehpowell Sophie H Powell (@sophiehpowell) reported

    @Plusnet our devices have full WiFi signal and are attached to the router, but the internet keeps dropping out for no reason for the past week. Generally a router reset seems to make it work again but sometimes it doesn’t come back for an extended amount of time. Hp6 area