Plusnet

Plusnet Outage Report in York, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 03/04/2025 12:15

March 04: Problems at Plusnet

Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonTemplarGB Sebastian Tombs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴‍☠️ (@SimonTemplarGB) reported

    @HelloFromMarcus @Plusnet To avoid any possible future issues I suggest an email address that is separate to the service provider. There are many free or low-cost reliable email services such as Outlook, Gmail, Yahoo! etc. The advantage being you can take them with you when changing ISP.

  • halimmatin Halim Matin (@halimmatin) reported

    @asda_mobile 6 months ago you agreed to refund me credit balance via a cheque in the post. Still nothing. Shocking. I will be writing to ofcom for a formal complaint. Everyone....please don't bother with asda mobile. Plusnet are much better

  • steventeague16 steven teague (@steventeague16) reported

    @Plusnet Getting slow connections and drops, seems the repairs done the line a few months have not resolved the issues.

  • Rhomidnight Midnitejem (@Rhomidnight) reported

    @Plusnet I need to ask a question about your deals, I’m cancelling my contract with Vodafone due to bad customer service, I will be losing that line on 25/11 so wouldn’t have a phone or broadband to provide for when signing up, will this be an issue with signing up to you guys?

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    @Plusnet my internet has been down for 10 hours and your text bot is not responding. Can anyone help ? I need the internet to work from home

  • PW03849746 PW (@PW03849746) reported

    @Plusnet Hello, broadband speeds in Bristol BS3 seem very slow this morning - just thought this should be flagged and looked into.

  • lwdcourt Dzr (@lwdcourt) reported

    @Plusnet ...not happy.. poor service! Phone lines been dug up down the road and Plusnet are trying to fix remotely! No updates and already been 3 days! Seriously not good!

  • Brian90862815 Brian (@Brian90862815) reported

    @cartoonelli @Plusnet I wonder how many other plusnet users have been unable to receive emails from the server in the last two weeks? Plusnet seem unable to fix the problem!

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    @JJordanswabey @Plusnet Poor service

  • ramsaigh Sean DeRamsaigh (@ramsaigh) reported

    @plusnet, I was told that my business connection had 24/7 support, router is cooked, need username and password. What is your business support telephone