Plusnet Outage Report in York, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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Jackie Thompson
(@JYorks80) reported
from
Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
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Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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Chris Fell
(@ChrisFell12) reported
from
Haxby, England
@Plusnet down........ again
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neil kidd
(@neilkidd51) reported
from
Bishopthorpe, England
@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
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Mike Brudenell
(@ts10uk) reported
from
Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Hunter
(@_Brian_Hunter) reported
Warning: This is a rant... @Plusnet service is not as good as the advert. 1. place order to switch telephone of vulnerable adult from @PostOffice 2. speak to sales advisor who assures the line will be down for an hour at most on the day of switchover 3. #Plusnet take order 👇
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darrenquarmby
(@darrenquarmby) reported
@Plusnet is internet down in TA5?
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🌱Carrie Purdom🏍🏉👩🔬🦠🧙♀️🥋🦔🦊
(@CarriePurdom) reported
@ibikehorsham PlusNet because we needed a fixed IP address. None of the other providers could guarantee us a fixed IP address, and this caused issues for accessing his work thingy wotsit doo-dah.
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Mike Sharp
(@mikeasharp) reported
@Plusnet on hold to your business support line for 23 minutes and no one has answered yet. is it something to do with me dialling the business number followed by the number saying I want to leave? I go to the back of the queue?
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Stephen Reed
(@S_Reed) reported
very disappointed in their customer service. Since the visit there has been no fault with the same equipment. Suggestions for more caring suppliers than @plusnet ?
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Lora Morle
(@lora_morle) reported
@Plusnet So you 'sorted' my issue...I actually still have the cheque you sent for my 'inconvenience' (your poor customer service). Please explain to me why I am now being questioned by 'arvato' about an outstanding debt?
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Jake Birkett - Veteran Indie
(@GreyAlien) reported
Calling Plusnet business support because weirdly when I submitted an online ticket they said "We’re sorry, but you can no longer raise a query via this method and as such this message will not be responded to." Thought they'd prefer that method to making a phone call. It's 2021!
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AimForFire
(@aimforfire) reported
@plusnethelp Very poor customer service. Your broadband service has been repeatedly dropping and we have been unable to resolve this. We have been bounced back and forth between openreach and plusnet about this with no improvement.
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Tristan Jago
(@TristanJago) reported
I'm sure I made a great first impression at my interview, this morning, as I failed entirely to join the video chat... because my @Plusnet broadband is incredibly slow and regularly dropping out altogether. @plusnethelp isn't even responding. How is this acceptable? 😤
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Stephen Reed
(@S_Reed) reported
Just been stung for £65 for an engineer visit in December where the engineers blamed the Openreach modem which I have had for 8 years. @plusnethelp @plusnet are really not interested in customer loyalty. Line fault was detected before the visit and has been OK since. Strange.