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Plusnet outages and service status in York, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

CityProblem TypeReport Time
York E-mail 2 months ago
York Phone 3 months ago
York Internet 8 months ago
York Total Blackout 9 months ago
York Total Blackout 1 year ago
York E-mail 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • filipino_chino
    Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • kate_pettitt
    Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • neilkidd51
    neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • MPW1981
    Matthew White (@MPW1981) reported from York, England

    @Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk

  • sales_marvel
    Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ChrisFell12
    Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • kwooffindin
    ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • ts10uk
    Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • JYorks80
    Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kate_pettitt
    Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hilboswindow
    Hilaire (@hilboswindow) reported

    @Plusnet We have had no phone signal in the mornings this week on our mobiles- iphones. Can we have a reduction on our bill and better service please?

  • sostieneZ
    Z (@sostieneZ) reported

    @Plusnet Having broadband issues in Southampton. Just wanted to check if there are any service issues in the area?

  • BartiKim
    Kim Barti (@BartiKim) reported

    @Plusnet sort your crap adverts out.😝

  • ingegnerina1
    Sara (@ingegnerina1) reported

    @Plusnet any chances that you can look into a fault in OX16 3QR, please? My broadband is not working!

  • aliye_osman3
    aliye (@aliye_osman3) reported

    If you wanna stop procrastinating join plusnet wifi. **** never lets me scroll through more than 2 posts without buffering

  • BC__RWB
    Brad Carter 🇬🇧 (@BC__RWB) reported

    @skalovingeek @Plusnet Normally you still have a manual control box connected to the boiler which can be used in the event of the wireless / or wireless thermostat not working. The hive wireless thermostat talks to the control box connected to the boiler. So the box can be used on its own.

  • anna_woolhouse
    Anna Richmond (@anna_woolhouse) reported

    @plusnet - tell me about your customer service… is it more accessible than @virginmedia?

  • charmincha
    charmiane gregory (@charmincha) reported

    @ plusnet no internet for over an hour this has been happening for days help!!!

  • vpurplecat
    Vikki (@vpurplecat) reported

    @Plusnet Our broadband is going on and off and has been for a couple of hours. We have switched off and on...please can you help?

  • Plusnet
    Plusnet (@Plusnet) reported

    @ingegnerina1 Hi Sara, thank you for getting in touch and I'm sorry to hear your service isn't working, If you could DM me your account username I'd be happy to look in to it and run some testing on your line. Duaine - Plusnet Sheffield