Plusnet Outage Report in York, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet
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Jackie Thompson
(@JYorks80) reported
from
Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
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Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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neil kidd
(@neilkidd51) reported
from
Bishopthorpe, England
@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
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Chris Fell
(@ChrisFell12) reported
from
Haxby, England
@Plusnet down........ again
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Mike Brudenell
(@ts10uk) reported
from
Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Martin is still staying at home
(@concretebadger) reported
@theshillito @Plusnet I'm so sorry to hear about all this. Even BT offer wireless hubs when they can't connect your broadband (which happened to me earlier this year)! I had a bad experience with Plusnet trying to overcharge me a few years ago after moving home. The ombudsman had to get involved!
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Mark Bromhall
(@BurtieBrom) reported
Currently listening to the entire back catalogue of Christmas songs while on hold waiting for @Plusnet customer services to pick the phone up😡😡😡😡😡😡 @plusnethelp
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Duncan Austin
(@mostyn41) reported
@Plusnet @plusnethelp did message the other day but no reply 😢. New customer here! But can’t log into app. Response would be appreciated
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Michael Jackson
(@mrjackson90) reported
@plusnethelp I have tried the wireless troubleshooting recommended by plusnet and it doesn't work. I also installed a mesh WiFi system which I have now removed and am still getting the same issues
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Darlene St Louis
(@DarleneStLouis3) reported
@emptyplod @plusnethelp Can someone from your customer service or technical support contact me - I am at my wits end trying to get a response from Plusnet
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Michael Jackson
(@mrjackson90) reported
@plusnethelp I am aware that you cannot comment on the mesh system but I am informing you of this to demonstrate that it is NOT a wifi issue as I have invested my own money to try and resolve the issues I have got. I have tried the diagnostic steps with the plusnet hub and it has not improved
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Peter Shillito 🏳️🌈
(@theshillito) reported
@AgentLittleP @Plusnet @phya_manga I called BT and they're setting us up with an alternative *today* and landline connection only a few days after Plusnet would. I am on phone to cancel contract and have already cancelled DD
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Jodie Brown
(@jodie_m_brown) reported
@plusnethelp I tried to join plusnet with your Black Friday deals, and twice my order has failed because my current provider has rejected the switch request. Your phone lines are unavailable. How can I resolve this or cancel my subscription as this is such poor service?
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Jack
(@JackRalston) reported
📢🎁 Announcement 🎁📢 Group stage complete! Qualified ✅ Purple Bricks ✅ Head & Shoulders ✅ Just Eat ✅ Plusnet ✅ GoCompare ✅ Ring ✅ SunLife ✅ AWS Amazon F1 ✅ Asda ✅ Nationwide ✅ Postcode Lottery ✅ Sky Sports Alfa Romeo ✅ Peloton ✅ Oral-B ✅ EE Network ✅ Sauvage
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Gemma Robinson
(@gemmarobinson95) reported
I will never ever go with @plusnet again and I would advise anyone I know to avoid them too. Can’t get in touch with any support unless I call up; live chat is offline constantly and tweets are constantly ignored.