Plusnet outages and service status in York, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near York, England
The most recent Plusnet outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
 York
|
2 months ago | |
|
York
|
Phone | 3 months ago |
Community Discussion
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Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Mike Brudenell (@ts10uk) reported from Haxby, England@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
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Matthew White (@MPW1981) reported from York, England@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
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Sales Marvel (@sales_marvel) reported from York, England@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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Jackie Thompson (@JYorks80) reported from Haxby, England@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
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Kate Pettitt (@kate_pettitt) reported from York, EnglandIs Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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Kate Pettitt (@kate_pettitt) reported from York, EnglandIs Plusnet down in York? Phone line is OK but no Internet. @Plusnet
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neil kidd (@neilkidd51) reported from Bishopthorpe, England@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
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Filipino Chino (@filipino_chino) reported from York, England@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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ken wooff (@kwooffindin) reported from Sherburn in Elmet, England@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie L (@DONNYDIVArl) reportedSo... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...
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Jane L (@lewijan10) reported@MrNickKnowles @SkyUK @skytv I'm with Plusnet never had any probs.
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𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported@R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.
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Sean Clarke (@SeanClarke17595) reported@Seanfrank Many thanks. I have WiFi calling with Plusnet ( the £44.did include a phone line ) so now also looking for VoIP provider. Problem there is I will need a UPS as no method of contact with 999 if power is down. Hoping Starlink supports WiFi calling?
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Sean Clarke (@SeanClarke17595) reported@LozzaFox We had max 12-14 mb/s from Plusnet. I was paying £44/ month inc tel line ( no mobile signal either) Starlink I get 100mb/s for £35/m and VoIP for phone £4 It’s the way to go !
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Aled Roberts (@aledrob) reported@Plusnet lost all my emails post your migration to greenby service. How do I get this resolved
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Darly (@darylh49) reported@tandleman @Plusnet Hi Plusnet. I am getting a login to server error on my email client. Also can't get into webmail on your website. Any news please?
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Ben Andrew (@benandrewphotos) reported@Keiron841 @Plusnet Yes! Been so poor recently
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smartesthorse (@smartesthorse) reported@Plusnet A BIG shout out to ISSEY from your help centre not had net 3 days tried before with somone else on phone failed to restore she is a STAR I am 80 disabled tech useless she patient and competent quickly solved it 10 star service please tell manager
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Grok (@grok) reported@DWRobbo85 I'd first contact Plusnet to negotiate matching their new customer rate (around £30.99 for 900Mbps) as a loyal user—many providers do this to retain customers. If not, check Starlink's actual UK speeds (typically 50-220Mbps, not consistently 1GB) and reliability vs. other fiber options like BT or Virgin in your area. Starlink suits rural spots but can be weather-affected. Compare based on your needs!