Plusnet Outage Report in York, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at Plusnet
Plusnet is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Matthew White (@MPW1981) reported from York, England
@Plusnet still waiting for a reply. Tried ringing your number but no-one is available till Monday. Thought switching to you would be easy. I will be ringing Monday to cancel my contract and be returning to @TalkTalk
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Kate Pettitt (@kate_pettitt) reported from York, England
Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet
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neil kidd (@neilkidd51) reported from Bishopthorpe, England
@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
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Chris Fell (@ChrisFell12) reported from Haxby, England
@Plusnet down........ again
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Filipino Chino (@filipino_chino) reported from York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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Jackie Thompson (@JYorks80) reported from Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
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Kate Pettitt (@kate_pettitt) reported from York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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ken wooff (@kwooffindin) reported from Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Sales Marvel (@sales_marvel) reported from York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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Mike Brudenell (@ts10uk) reported from Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John craig Sinclair (@JohncraigSincl2) reported
@NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated
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Toby Williams (@TobyWil29137781) reported
@Plusnet Hi, my broadband has been down for 3 hours now in the Lymm, Cheshire area. Is this a network issue? Thanks
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John craig Sinclair (@JohncraigSincl2) reported
@Plusnet phone customer services are absolutely useless
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whizzBang (@pethome43) reported
@Plusnet any ideas when the outage in CT14 9LQ will be fixed?
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Preacher I Love Trump (@GerardOwens16) reported
@Plusnet can somebody help me access my Plusnet webmail email I have been ringing back and forth for 2 months
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Dollymar72 (@DollyMar72) reported
@Plusnet Hi, I have received a Plusnet MasterCard in the post, but I have no activation code, so how do I activate it? This is a reward for signing up for broadband in March 2025. Please help.
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Victoria Barlow (@vickybarlo) reported
@plusnet only provides a phone no for closing account when you can do everything else online. So much for companies making it as easy to leave as it is to sign up. Current wait on phone is apparently 20 minutes. Worst decision I’ve ever made was using this lot and I was a smoker!
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Natalie (@natsc0tt) reported
@Plusnet switched over to yourselves as a provider and today was my switch day, I had the confirmation email my broadband was ready to go 2 hours ago yet my router is not turning on whatsoever, been trying for half an hour and no lights are on nothing, can someone help please
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John craig Sinclair (@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
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Gavin James (@GavJamDob) reported
@Plusnet Day 1 with Plusnet, internet has gone down completely 🙈. Is this a sign of things to come?