Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO31.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 12/05/2023 20:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork E-mail
United KingdomTadcaster Internet
United KingdomYork Internet
United KingdomTadcaster Wi-fi
United KingdomYork Internet
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • liamch_88 Liam Charlton (@liamch_88) reported

    My grandparents are shielding and can’t make outgoing calls! Can’t see what’s going on their account online. 24hrs later and no reply, can’t even sit in a queue on the phone because it automatically hangs up. Shocking service this @Plusnet @plusnethelp

  • Tait84Tait SubtleKnife (@Tait84Tait) reported

    @Plusnet @BBCWatchdog @Offcom ever since i got plusnet the signal has been, poor at best, even when i call i cant get through to speak to someone as the line gers cut off, not even put in a que. I believe this is beyond poor, ill be leaving asap, please contact me #poorservice

  • kerrylowen Kerry Weston (Owen) (@kerrylowen) reported

    @Plusnet why is your broadband rubbish? Husband Working from home every Friday it goes down with vpn issue and everytime we call no one can help sort it. Not issue our side. If anyone can tell me how to leave contract early? Going back to @BTCare

  • supercreep303 Scott (@supercreep303) reported

    @jonboi68 @Plusnet I'm sat down?

  • PlanetPenwith Planet Penwith (@PlanetPenwith) reported

    @Plusnet My ADSL broadband is continually dropping out. Very very poor service from a company that quotes "We'll do you proud". Sorry but I have to disagree, you are definitely NOT doing me proud. Terrible! I will be stopping my direct debit and returning your router - 1 out of 10

  • Phil_Elwell Phil Elwell (@Phil_Elwell) reported

    @Plusnet Hi there - relating to query #204444940 with your customer help team in September 2020, I'm still experiencing connection problems and would like to terminate my broadband contract early without penalty. I can't get through to your helpline constantly busy

  • AroonDevnani Aroon Devnani (@AroonDevnani) reported

    @Plusnet @plusnethelp Absolutely horrendous Customer Service from PlusNet. Recurrent problem with internet and telephone since switching last year. Two hours on the phone this morning and still no internet and no phone. Save yourself the grief, do not switch to PlusNet!

  • kerrylowen Kerry Weston (Owen) (@kerrylowen) reported

    @Plusnet cont.. It's constantly says not connected. IT help for employer says nothing wrong there end and no other person wfh there has this issue so its a plus net issue. No good enough

  • JamesCarruthers James Carruthers (@JamesCarruthers) reported

    @Emm_McG @virginmedia I’m on plusnet fibre. Haven’t had any issues.

  • MyIckleBoyBlue Kelly Stewart (@MyIckleBoyBlue) reported

    @MarcAllera The service received from @plusnet is shockingly bad, been trying to sort an issue out completely for months, and haven’t had a response to many attempts at contact since before Christmas, Direct Debit will be cancelled and I’ll be taking my business elsewhere