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Plusnet Outage Report in York, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

CityProblem TypeReport Time
York E-mail 2 months ago
York Phone 3 months ago
York Internet 8 months ago
York Total Blackout 9 months ago
York Total Blackout 11 months ago
York E-mail 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • neilkidd51
    neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • kwooffindin
    ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • filipino_chino
    Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • kate_pettitt
    Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • ts10uk
    Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • kate_pettitt
    Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • ChrisFell12
    Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • sales_marvel
    Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • JYorks80
    Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GOKUSSJ3Z
    GOK hurr/durr (@GOKUSSJ3Z) reported

    @TalkTalk what’s going on with your service? My internet just died, and it’s supposed to be better than plusnet, that’s why i changed in the first place

  • jerryduk
    -𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5% (@jerryduk) reported

    @Plusnet live chat not working Twitter messaging unanswered It's like Plusnet don't want to help Can't phone at the moment so effectively can't get an answer to my question. #fail

  • afroking_jonty
    Joe M (@afroking_jonty) reported

    Biggest mistake is signing up with @Plusnet for broadband. Poor customer service, order delayed no explanation. May i please cancel the order with you i cant deal with this. Been on the phone for more than an hour waiting for customer service and here you hardly get a response.

  • Jonno10721563
    Jonno (@Jonno10721563) reported

    @Plusnet worst internet provider I’ve ever used!

  • bellymonsteruk
    matthew smith (@bellymonsteruk) reported

    @AndyPearson68 Plusnet for me. Part of BT but much cheaper. Pretty good support and no problems in the 5+ years I've used them.

  • pauline44
    LadyP (@pauline44) reported

    It’s @Plusnet I need help from

  • thereallindakw
    Linda (@thereallindakw) reported

    @Plusnet can someone contact me please? I’ve had repeated problems with broadband and landline for months. Now I have no broadband at all. I keep being fobbed off . Please sort it

  • ohtimothybarnes
    Tim Barnes (@ohtimothybarnes) reported

    @MassiveAndAce @Plusnet 2022 and this is still a shambles. 23 minute phone call. Fwded by you to BT themselves..who surprise! can't do anything because you bill the service.

  • BenedictDouthwa
    Benedict Douthwaite (@BenedictDouthwa) reported

    @Plusnet please can someone reply. The phone just keeps me on hold. I had a text saying my order is delayed, call or go online for details. Nothing online and nobody answers the calls. Any help please

  • MiriamMcdermo13
    Miriam Mcdermott (@MiriamMcdermo13) reported

    @Plusnet are a joke when my daughter bill became over due and she Owen £65 they did yes restrict her service then cut it off without notice seems when I paid it for her it should have been paid two days before they had not told her I'd this time limit took the payment