Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO42.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 02/09/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gnarlybole Gnarlybole (@gnarlybole) reported

    @AlanJSlater @wrathofgod @Plusnet As others have said, they’ve never had the best customer service. Probably the result of being bought out by BT.

  • EltontoNick The Calmer Llama (@EltontoNick) reported

    @SpagFlying Maybe - although its very shabby. Like @Plusnet don't really know what they're doing. Clearly have no incident management and their monitoring is poor too as this started Tuesday night not yesterday morning

  • mungerville craig branson (@mungerville) reported

    @AmandaS40972684 @MLawsonDesign @Plusnet You’ll be lucky. There’s been a lack of information about the problem from the start.This is all very dodgy. Mainstream media don’t really seem to have caught wind of it yet either. 🤔 #plusnet #plusnetdown

  • KeMiBo Kevin Tynan-Bowe (@KeMiBo) reported

    @Plusnet I have been unable to use my mobile phone for most of the day - no signal at ALL! I now have one bar - not good😡

  • TalkTalk TalkTalk (@TalkTalk) reported

    @GrahamKing1982 We're very sorry to hear this. When is your service due to go live with Plusnet?

  • MLawsonDesign Mark Lawson Design (@MLawsonDesign) reported

    @AmandaS40972684 @Plusnet Have had trickles of a few emails. Mostly looks like those from the early hours before the issue first started (around 6am yesterday) and then new emails today. Haven’t had anything that would have been sent yesterday tho. It’s only personal mail. Moved biz from PN few years ago

  • mourneshiker Mournes hiker (@mourneshiker) reported

    @Plusnet @AiberdeinQuine I got a few of yesterday's emails at 0900 now not getting any. Unable to send or receive. Shocking service!!!

  • RitaWallace_ ReetsTweets (@RitaWallace_) reported

    @Plusnet That’s the same thing you have been saying for over 24hrs #nothelpful at least update the message if you can’t fix the problem #plusnetdown people need access to their #emails

  • Munross Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Munross) reported

    other #Plusnet users out there having issues? mail servers now in more or less constant non-response, webmail unavailable ( was, 'sorry, we can't load that now', is now blank). Site unresponsive, pages failing to load / error messages. Other web sites fine. Is the company ok?

  • jdmc_alli1 JohnDaleMcAlli1 (@jdmc_alli1) reported

    @Plusnet Just some customers? looks more like most of them. Information for customers would help immensly.