Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO42.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 02/08/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • garyjgraham Gary Graham (@garyjgraham) reported

    So happy my contract with @Plusnet is ending! "Unlimited Fibre Extra" average download speed 66Mb. I never once received over 38Mb in the last 18 months. Worst provider with disgusting customer service. Avoid this company at all costs, Saving a few quid is not always good!!!!

  • Alexpletives Alexisms (@Alexpletives) reported

    @lauradmcbryde @15minutegamer @virginmedia I'm with Plusnet and their customer service has always been very good.

  • AdamBanksUK Adam Banks 🌸 (@AdamBanksUK) reported

    @alfaqfour @Bee42681881 @bmccul3 Major players: BT Mobile*, Plusnet Mobile*, Utility Warehouse Smaller firms: 1pMobile, The Phone Coop These ALL use the EE network. No need to use EE to get their network.

  • TrailerParka Josh Parka (@TrailerParka) reported

    @Plusnet You’r service is an absolute joke I’ve been waiting a month for an install date! I’ve had my order cancelled multiple times without notice. As for your customer service I’ve been consistently lied to and passed around your switchboard like a rag doll. #poorservice #joke

  • simuk Simon (@simuk) reported

    @plusnethelp is a "0800 587 58xx" (I've removed the last two digits) number an official Plusnet contact number? (not just a plusnet phone line, but actual customer service/support/accounts)? Can't see it on the website anywhere but it was in an email today.

  • BattesonHannah Hannah Batteson (@BattesonHannah) reported

    @plusnethelp Hello. My Plusnet Broadband started on 29th March but I currently have no access to Wi-fi. I have rang customer support Friday, Monday, Tuesday and today. Each time we’ve been told you are “chasing the suppliers”. We’ve been asking for support because we cannot WFH

  • ExtractOfCactus Glen Young (@ExtractOfCactus) reported

    @Plusnet I arranged to switch to your network last weekend. Yesterday I got an email telling me that my SIM is now active. I'm guessing I should have actually received it by now, right?

  • Dalhug_98 A Hughes (@Dalhug_98) reported

    @plusnethelp Since joining Plusnet I've been without service for nearly a week, I have been sent three identical, equally useless, routers, and my Wifi coverage has been compramised so badly that I have to use mobile data in my kitchen and bathroom.

  • QuestionerMoney Adrian of the MQ variant (@QuestionerMoney) reported

    @cheshiretoad I look at Which magazine ratings for service. But even when I pick recommended providers like LV and Plusnet I still have problems. I wonder what the worst of them are like.

  • Dalhug_98 A Hughes (@Dalhug_98) reported

    @Plusnet Since joining Plusnet I've been without service for nearly a week, I have been sent three identical, equally useless, routers, and my Wifi coverage has been compramised so badly that I have to use mobile data in my kitchen and bathroom.