Plusnet Outage Report in York, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Plusnet
Plusnet is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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neil kidd
(@neilkidd51) reported
from
Bishopthorpe, England
@plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!
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Jackie Thompson
(@JYorks80) reported
from
Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
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Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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Chris Fell
(@ChrisFell12) reported
from
Haxby, England
@Plusnet down........ again
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Mike Brudenell
(@ts10uk) reported
from
Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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paul
(@paulh_81) reported
@SophiePorley @virginmedia Sky or Plusnet virgin media are crap
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Tango'd.❌. 🇬🇧🇬🇧🇬🇧🇬 🇧
(@TangRoy17) reported
@eva_angel9 @DOLWOAS Check the online Test rate for down , up loads.. you may find youve no longer getting the same rates... Plusnet changed ours earlier 2020... Was on Upto 70mps fast fibre...cant get that now....
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Laura Thomas @DOLWOAS.❌
(@DOLWOAS) reported
@eva_angel9 Talk Talk was terrible & Sky very bad. Advise Plusnet. Been with them 12 months & absolutely no problems. Easy to get through to on phone.
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Avneet Patwalia
(@akpatwalia) reported
Dear @Plusnet I have been a customer since Jan 2020 and have had your broadband service at my house. I am resorting to sending you this message because despite spending hours ringing your support team and talking to people my broadband issues have not been fixed or fully sorted.
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Collectable bazaar
(@Collectablebaz1) reported
@Shigufta1 @virginmedia Happy New Year I was with virgin a few years ago the customer service is awful ended up moving to plusnet cheaper and customer service is excellent
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Neil
(@neilontwit) reported
@AlecMuffett PlusNet is the one I know of. As I understand it, MVNO’s don’t have to support short codes. So despite using EE which does allow sms spam reporting, PlusNet does not allow it.
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Curtis Lamont
(@Lamont_8_x) reported
@plusnethelp wifi has been going on and off for almost 2 hours now. Is this an issue that you are aware of and working on? I've seen a few tweets from others who have this for days or even weeks! #plusnet
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angel9 ❤️🇬🇧🤍🇺🇸💙eva
(@eva_angel9) reported
I’m looking to change my broadband provider as my contract runs out in 3 weeks. I’m looking at TalkTalk fibre 67Mbs anyone know how good it is. Or any other suggestions lm on Plusnet at the moment and lve been with them 4 years but it’s been poor for about 18mths.
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Guy West-McDonald
(@GuyWMD) reported
@Maphew @virginmedia @SkyUK Zen, Andrews & Arnold, maybe Plusnet. Only options I’d consider to get proper support and not be bounced from Pilar to post.
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SpocksOddSocks
(@SpocksOddSocks) reported
@plusnethelp I have an ongoing issue since just before Christmas. Phoneline went down and Internet speeds slowed with it. Phone was fixed on Saturday by openreach, but now I seem to have a "stuck profile" where my btw IP profile has updated, but my Plusnet profile hasn't.