Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO10.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 08/19/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail
United KingdomYork E-mail
United KingdomYork Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • himynameisPaula Paula (@himynameisPaula) reported

    @bt_uk your short code 61998 number doesn't work on @Plusnet mobiles. Are you not the parent company ? Make it make sense ?

  • pablox53 BÎFF Ø BRÄDLĒY (@pablox53) reported

    @Plusnet No thanks. I’ve had this multiple times where Plusnet has ‘changed settings’ only for the service to be worse. Friends & family tell me they don’t have drops in service so this can’t be the norm. Also, it may be ‘stable’ to you but I can assure you, it isn’t at this end.

  • JustChelsay Just Chelsay 🌱🏴󠁧󠁢󠁳󠁣󠁴󠁿🖤 (@JustChelsay) reported

    @Chocomatt12 The most I can get in my area is 70mbps (unless I went with a Virgin and their dedicated fibre lines which cost a fortune) so I’m with PlusNet and pay £26pm and never really drop below 60mbps

  • gavinmit gavinmit (@gavinmit) reported

    @misslucyp I've never really had any issues with plusnet, but I'm not foolish enough to recommend anything to anyone

  • chrisk2500 Chris Kent (@chrisk2500) reported

    @Plusnet Will you be offering 5g service

  • Plusnet Plusnet (@Plusnet) reported

    @harrisonmike Hi there! Thank you for getting in touch Mike, I'm sorry to hear you're having trouble changing the password. Are you able to send a screenshot of what you're seeing when trying to reset please? - Curtis, Plusnet Sheffield

  • pablox53 BÎFF Ø BRÄDLĒY (@pablox53) reported

    @Plusnet Oh thanks but we’ve had numerous times when you’ve tried to help but our broadband STILL drops out randomly every day. My wife is an NHS Director working from home & so we just can’t afford to have such drops in service

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet Sadly, I have no signal again. I have sent you a DM with my details.

  • kirkleyhouse Lindsay Fuller (@kirkleyhouse) reported

    @Plusnet @b33r Don't start me on plusnet customer service.... Its a whole new world of horrendous in my experience

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    @Plusnet Customer support dependant on Internet working will do? Absolutely regretting switching to plusnet. Would never recommend