Plusnet

Plusnet Outage Report in York, England

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The latest reports from users having issues in York come from postal codes YO24.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in York, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in York, England 03/12/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near York, England

The most recent Plusnet outage reports came from the following cities: York.

Loading map, please wait...
City Problem Type Report Time
United KingdomYork E-mail
United KingdomYork Phone
United KingdomYork Internet
United KingdomYork Total Blackout
United KingdomYork Total Blackout
United KingdomYork E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near York, England

Latest outage, problems and issue reports in York and nearby locations:

  • sales_marvel Sales Marvel (@sales_marvel) reported from York, England

    @Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?

  • neilkidd51 neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • kwooffindin ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.

  • filipino_chino Filipino Chino (@filipino_chino) reported from York, England

    @Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)

  • ChrisFell12 Chris Fell (@ChrisFell12) reported from Haxby, England

    @Plusnet down........ again

  • JYorks80 Jackie Thompson (@JYorks80) reported from Haxby, England

    @Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!

  • ts10uk Mike Brudenell (@ts10uk) reported from Haxby, England

    @ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 11_EmilyJane Eeeej (@11_EmilyJane) reported

    @Plusnet Hey, my connection has been repeatedly dropping out over the last few days. Restarted the router a few times but it keeps happening. Can you help pls?

  • ukpayrollserv Duane James (@ukpayrollserv) reported from Frodsham, England

    Over the past 10 days we are experiencing at least one incident per day of the router losing connection ..generally comes back on after about 2 minutes but have never had this before @Plusnet

  • MiichelleBell 𝕄𝕚𝕔𝕙𝕖𝕝𝕝𝕖 (@MiichelleBell) reported

    Can't believe i had a minor problem when I called @plusnethelp @Plusnet then the man hung up on me mid conversation, I now can't connect to WiFi and help desk is shut !!! #Annoyed

  • DithersWithDogs Pam Thompson (@DithersWithDogs) reported

    @Plusnet award-winning customer service? When Plusnet staff lie to you and put the phone down on you I don't call that award-winning.

  • fordhambradley bradley fordham (@fordhambradley) reported

    @Plusnet we are still waiting on our router. service started yesterday....

  • LeighRowberry Leigh rowberry (@LeighRowberry) reported

    @Plusnet why is my broadband speed so slow

  • marcella_golan Marcella Golan (@marcella_golan) reported

    Receiving the most abysmal service from @Plusnet and @OpenreachHelp - now no internet for over 1 month. Last week I was finally notified an engineer would visit today, with a lack of confidence I called to check to be told there is no appointment booked! Simply not good enough!

  • T0ny_Boy Tony (@T0ny_Boy) reported

    @Plusnet hey. I'm a new customer and my internet comes and goes twice a day (or maybe more). It's very annoying and I wonder why this happens.

  • Euro6times Paul_Gamble (@Euro6times) reported

    @scousepower_19 @virginmedia I’ve had Plusnet for years. Customer service is first rate as well

  • beplatform alice (@beplatform) reported

    @Plusnet poor speeds in @Islington Current line speed: 4.9Mb. This is a measure of the actual line speed. It’s only a little higher than min. Guaranteed Speed: 2.1Mb and my work MS Teams meetings keep dropping which is bad for business! Help pls