Plusnet Outage Report in York, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in York come from postal codes YO42.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in York, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Plusnet
Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near York, England
The most recent Plusnet outage reports came from the following cities: York.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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Filipino Chino
(@filipino_chino) reported
from
York, England
@Plusnet Thanks Tony.. hopefully service status has been updated to show this (not checked but an hour or so ago it was not)
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Kate Pettitt
(@kate_pettitt) reported
from
York, England
Is Plusnet down in York? Cut off this evening. Wifi's working but no Internet connection.
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ken wooff
(@kwooffindin) reported
from
Sherburn in Elmet, England
@plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks
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Jackie Thompson
(@JYorks80) reported
from
Haxby, England
@Plusnet Please read the tweets aimed at you. There are reports from all over the country that your broadband isn’t working (neither is ours). We’ve got people working from home here who need their broadband. Please fix it!
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Mike Brudenell
(@ts10uk) reported
from
Haxby, England
@ItsGav86 Remember that Smarty won’t have their own network; there are only 4 carriers. Smarty uses Three’s network underneath, so check its coverage in areas you live and go. You might also lose some features compared with Three. (eg, Plusnet Mobile uses EE & lacks its WiFi Calling)
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Sales Marvel
(@sales_marvel) reported
from
York, England
@Plusnet #broadband service in #York truly terrible today and your Customer Service team aren’t taking calls?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tucopacifico
(@myredrum2) reported
@Plusnet still waiting for new sim "in the post" 2 months ago. Poor coverage and no signal for me in most of my area. I'm off, Lebara for me.
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Edd Blakeley
(@EddBlakeley) reported
@Plusnet I have just reported a SIM porting issue to your mobile support team. Although they were helpful, they said I should prepare for the issue to go unfixed until after the bank holiday weekend. That's disappointing - being without mobile signal for that length of time!
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Alice Martin
(@alicejmartin78) reported
@Plusnet service down De45, impossible to get hold of anyone, tried all troubleshooting advice. Can get hold of someone to upgrade though or buy other services. Which is nice.
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Plusnet
(@Plusnet) reported
@DiscoAmir3000 Hey Amir, just checking in to see how you're getting on since your connection came back. Are you noticing any problems, or has everything returned to normal? -Tony Plusnet Sheffield
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Mick Tilson
(@Romfordian2) reported
@Plusnet your customer service is non existent!
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Zoe Montgomery
(@ZoeMontgomery66) reported
@WhichUK I’m with Plusnet and I wish they would offer a social tariff but I rang up and they said they have no intention of offering one. I could switch to BT but their customer service is notoriously bad.
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Mr B
(@IamTravelButler) reported
@Plusnet Telephone and dialling tone not working for my Mum, who has an auto alarm service that’s not operational without an active line. Customer service is closed! Is there an out of hours contact service for housebound customers?
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Southern Don
(@HaydnGlass) reported
@Saintstepgar I never had a problem when I had sky broadband. Switched to plusnet and it happens a lot
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David Bell
(@davidmbell) reported
Slightly disappointed that @Plusnet signal isn’t as good as @EE - swapping between sims two bars on EE zero on PlusNet, is this due to you not accessing full range of frequency? Sent you a DM to cancel within 14 day cooling off period.
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No Sheds 💙
(@NoSheds) reported
@PaulbernalUK @Plusnet @BTGroup May I ask what the actual problem is/was? If you've mentioned it specifically already I'm sorry I've missed it.