Plusnet outages and service status in Penistone, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Penistone, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Penistone, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Penistone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Penistone, England
The most recent Plusnet outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Wi-fi | 1 month ago |
|
Sheffield
|
Phone | 1 month ago |
|
Sheffield
|
Phone | 1 month ago |
|
Huddersfield
|
Internet | 4 months ago |
|
Barnsley
|
Wi-fi | 4 months ago |
|
Sheffield
|
Internet | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Penistone, England
Latest outage, problems and issue reports in Penistone and nearby locations:
-
John Finch (@JohnFin75257340) reported from Horbury, England@Plusnet Why is my Landline bill higher this month? There are 3 calls allegedly made to 01159338000. We never made these calls yet we have been charged 40 pence for each call. I think that this is a scam. Please can you check.
-
Doddy (@doddytyke) reported from Penistone, England@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
-
Lucas Jedrzejak (@LucasJed) reported from Sheffield, England@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
-
Freddie Coates (@FredCoates1999) reported from Sheffield, England@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
-
Mick Steer (@micksteer) reported from Dodworth, England@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
-
Doddy (@doddytyke) reported from Penistone, England@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
-
Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
-
Levi 💛💙 (@Levinicolex) reported from Dewsbury, England@O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑
-
suntattoo66 (@suntattoo66) reported from Sheffield, England@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
-
Doddy (@doddytyke) reported from Penistone, England@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
-
Matthew Rose (@esorm) reported from Honley, England@Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?
-
Adrian Hawley (@adrianswimmer) reported from Meltham, England@plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.
-
🐣🐥 Sarah 🐣 🐥 (@chickvonpea) reported from Meltham, England@EmilyinYork @Plusnet "we'll do you proud" my arse. Dad had issues with them last year over his internet. Them and BT going back and forth blaming each other.
-
Kelly (@kelly_tengi) reported from Sheffield, England@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
-
Doddy (@doddytyke) reported from Penistone, England@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
-
Clare (@Clare231965) reported from Darton, EnglandSo Plusnet not only couldn’t they give me a service they now are charging me £67 for the privilege! Cheeky bastards they can take me to court they’re getting **** all
-
Dan Unwin (@dannyunwin) reported from Skelmanthorpe, England@Plusnet good honest broadband. Maybe not. Over charging the mother-in-law and apparently can’t resolve it due to their systems. Sounds like bull to me. Stop giving Yorkshire a bad name #fraudsters
-
Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
-
Doddy (@doddytyke) reported from Penistone, England@Plusnet I can send texts but not receiving any. Help please!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Nigel Hurneyman (@Nigelh7n) reported@WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?
-
gazza (@ShaunGaz) reported@FreeviewTV You take money out of wirh plusnet...Lost my apps and now lost Bbc1 and 2 wtf is going on ffs !!! Co1 area
-
GM Mark Howitt (@MarkHowitt) reported@Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom
-
gazza (@ShaunGaz) reported@FreeviewTV yet again i lose my apps now lost bbc1 bbc2 - wtf is going on ? U blame plusnet they blame you !! Co1 area - i will await ur non answer
-
Kev (@KevlarBrock) reportedLess than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻
-
Joke Legg (@joclegg) reported@drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks
-
NMP (@NDP2022) reported@Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.
-
fenderbass1966 (@fenderbass19661) reported@EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELP😢
-
Meersham (@Schmuley_Schlo) reported@heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years
-
Aled Roberts (@aledrob) reported@Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending