Plusnet Outage Report in Sheffield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S9 and S3.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (71%)
-
Wi-fi (15%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Barnsley and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Barnsley |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
-
Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
-
Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
-
Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
-
Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
-
Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
-
Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
-
Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
-
Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
-
Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
-
Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
-
Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
-
Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
-
#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
-
Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
-
Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
-
suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
-
Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Louise
(@louise_sarah) reported
I also have tickets open that are being ignored raising both this and the actual issue. @Plusnet @plusnethelp please can someone just get back to me?
-
Terence
(@Gamba985) reported
@Plusnet shittest internet ever rolling down the days to your piece of piss excuse of a broadband is no longer in my life. A stone with cat **** would give a better stronger connection.
-
The Coryspondence
(@Coryspondence) reported
@plusnethelp the worst customer experience I've ever had! My home move is now 3wks delayed. Hours of calls and still not working. Line is active now, but PlusNet can't seem to link to my new account, after cancelling my old one for no reason it seems. Absolutely useless!
-
BrightKnight
(@BrightKnight15) reported
@virginmedia And btw Service Page didn't help. Tried everything. Broadband still unreliable & still slow. Tried calling @Plusnet to sound out about switching, a human answered straight away. Sharper, better trained, nicer, no waffle or nonsense. Why are *none* of Virgin call staff like this?
-
Luke - Muzu - #MGSC
(@MuzuGaming) reported
@OpenreachHelp They said you have been working on a fault in the area since Sunday and you have estimated a fix by 9.40 but your saying there’s no outage or faults in my area, btw I’m with Plusnet not sure if that helps you look into it more
-
Mr Roberts
(@ict_stu) reported
@plusnethelp I am really regretting my recent switch to #plusnet my broadband speed is nowhere near the speed that has been promised and I wish to cancel the contract as I believe that you are in breach. I have been unable to speak to anyone via the customer service line. Pls hlp
-
Alison McGouran RD
(@Alison_McGouran) reported
@Plusnet can you help me get this cheque reissued? Unfortunately being a busy key worker I struggled to get to the bank on time. I contacted the contact centre and they gave me details of a third party company who only deal with bank transfers and directed me back to yourselves.
-
Sarah Benson
(@SarahBenson13) reported
@Plusnet why is my ******* internet down again? I swear I speak to you 5 times a week. Been on hold 40+ mins????
-
Melissa
(@Melissa08185438) reported
@plusnethelp hi! Recently joined plusnet, no issues at all with our broadband. However I switched from Sky and read you would inform them that we are leaving as they don't use cable. Could you confirm this please? Thank you
-
Stuart Moffatt
(@bigmoffs) reported
@gwill927 **** em off then laa. I’m with BT. get super fast broadband yeah I pay 40 sheets a month but it’s the most reliable service I’ve ever had. If plusnet don’t value your custom then **** em. **** *****.