Plusnet outages and service status in Sheffield, England

Problems in the last 24 hours in Sheffield, England

Plusnet signals over the past 24 hours, with local activity from Sheffield, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Sheffield, England

The most recent Plusnet outage reports came from the following cities: Sheffield.

City	Problem Type	Report Time
Sheffield	Wi-fi	1 month ago
Sheffield	Phone	1 month ago
Sheffield	Phone	1 month ago
Chesterfield	Internet	2 months ago
Barnsley	Wi-fi	4 months ago
Dronfield	Total Blackout	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

• 
  Hannah🌻💛 (@hannahloufrench) reported 1 minute ago from Sheffield, England

  @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

• 
  Magnus Shaw (@TheMagnusShaw) reported 2 minutes ago from Chesterfield, England

  Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

• 
  Gavin Wood (@Woodgavaroo) reported 5 minutes ago from Conisbrough, England

  @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

• 
  Andy 🇺🇦 (@kitcub) reported 9 minutes ago from Chesterfield, England

  Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

• 
  Emma Chapman (@emmachapman74) reported 11 minutes ago from Sheffield, England

  @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

• 
  Doddy (@doddytyke) reported 12 minutes ago from Penistone, England

  @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

• 
  Lucas Jedrzejak (@LucasJed) reported 13 minutes ago from Sheffield, England

  @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

• 
  suntattoo66 (@suntattoo66) reported 14 minutes ago from Sheffield, England

  @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

• 
  Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported 22 minutes ago from Chesterfield, England

  Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

• 
  Sarah Robinson (@sarah_robohague) reported 34 minutes ago from Newbold, England

  @Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk

• 
  Dave Evans (@rdt_daveevans) reported 34 minutes ago from Sheffield, England

  @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

• 
  Mick Steer (@micksteer) reported 34 minutes ago from Dodworth, England

  @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

• 
  Freddie Coates (@FredCoates1999) reported 43 minutes ago from Sheffield, England

  @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

• 
  Fiona Radford (@feefee2410) reported 47 minutes ago from Harthill with Woodall, England

  @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

• 
  Romulo Alex (@romuloalex_) reported 49 minutes ago from Sheffield, England

  being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

• 
  Helen Royles-Jones (@_HelenJones_) reported 50 minutes ago from Sheffield, England

  @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

• 
  Doddy (@doddytyke) reported 51 minutes ago from Penistone, England

  @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

• 
  Doddy (@doddytyke) reported 53 minutes ago from Penistone, England

  @Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.

• 
  Martin Tune (@_martint81) reported 54 minutes ago from Laughton-en-le-Morthen, England

  My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

• 
  Doddy (@doddytyke) reported 59 minutes ago from Penistone, England

  @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  namecantbebrank (@alreetson) reported 2 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  Thomas Luke Robinson (@thomaslukerobin) reported 3 minutes ago

  @Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?

• 
  Jabberwockydoodah 🪐🌙 ☀️ 💫✨🌍🌕☄️⚡️🌪️ (@VIx666) reported 3 minutes ago

  @Plusnet Why is my mum who has been a long time customer of yours not getting as good a deal as a brand new customer?

• 
  looms (@bloomtrader) reported 3 minutes ago

  Plusnet is absolutely garbage no option to cancel online have to call them. Plus their website has been down for ages to even get that number. Joke.

• 
  Atholl Allan (@AllanAtholl) reported 10 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  Victoria Unprincipled (@duchess2390) reported 13 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  Rob Shelley (@ITVRobShelley) reported 16 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Meersham (@Schmuley_Schlo) reported 17 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Ad (@sometimesyouwin) reported 21 minutes ago

  @Plusnet So this isn't very clear. The link says that you offer a digital phone service. Is this correct or not?

• 
  TU_Crypto_News (@TU_Crypto_News) reported 23 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.