Plusnet Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S8.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield, Dronfield and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Total Blackout | |
| Chesterfield |
||
| Dronfield |
||
| Bakewell |
||
| Sheffield |
Internet | |
| Thurcroft |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pip
(@pipmadeley) reported
@sea_of_crises @Daemar1 @Plusnet Plenty of times we've been online late and it's gone down regardless. Only the other night we were watching Happy Valley on iPlayer (TV connected to router by ethernet cable) when connection dropped at the usual time. Had to watch last 10 mins on iPlayer app via mobile data...
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Pip
(@pipmadeley) reported
@David__Brunt @Plusnet Have got a smart meter but it was installed well over a year before this particular problem started. I can see it might interfere with WiFi but not sure how it would cause the DSL signal to repeatedly drop.
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Leah Whitehorse
(@LeahWhitehorse) reported
@gogolitzen @EE Also affected by same issue. Plusnet informed me yet BT shows no known issues on their site. It’s frustrating when these companies don’t provide updates. Hopefully will be fixed this afternoon.
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Tom Bacon
(@TomABacon) reported
@pipmadeley @Plusnet This is going to sound weird, but I had a similar problem, and it turned out to be related to my Sky Q box going to sleep! Had to change those settings. (I'm still working at 1am so it was most inconvenient...)
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John Marks
(@jmarks1970) reported
@Plusnet I have just been advised that Plusnet does not support short codes for SMS, which is what my bank uses to authenticate. Please can you tell me if this will be supported and when?
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Richard
(@Richard50478103) reported
@Plusnet Hi Plusnet - you’re losing 2 customers today after you are bumping up your prices, I was willing to live with the lack of wifi calling and lack of signal in my village for the cheaper cost of your plans, now they are going up I’m moving on
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Simon Wallis
(@MtG_Sly) reported
@Plusnet hi. Been having daily outages with my broadband. We use a phone line connection in the SS16 area. Can you advise on any works by Openreach or if there is a problem. Thank you.
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😾😾😾😾
(@erinsteph_x) reported
My stupidity + kinda poor wording by @Plusnet near caused a heart attack, email about a small price increase didn’t say “monthly price will increase by £1.15”, it said “price will increase by £1.15 a month”, and i briefly took that as every month being £1.15 more than the last 🙃
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Clare Jones
(@therealdrcj) reported
@Plusnet - I’m not the happiest customer as my broadband has not been reliable. However, I’d like to give credit to Abdul who dealt with my issue today - he listened, empathised, suggested a solution then carefully talked me through the process. I felt valued. Hope it works!
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Soph ✨🇯🇲
(@Signedbysophiee) reported
In all my life I have never had such atrocious service as I have had with PlusNet. The absolute WORST broadband provider EVER! @Plusnet