1. Home
  2. Companies
  3. Plusnet
  4. Sheffield
Plusnet

Plusnet outages and service status in Sheffield, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Apr 10, 10:32 AM GMT+1.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

The latest reports from users having issues in Sheffield come from postal codes S2 and S8 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield, Dronfield, and Bakewell.

CityProblem TypeReport Time
Sheffield Internet 2 days ago
Sheffield Total Blackout 19 days ago
Chesterfield E-mail 2 months ago
Dronfield E-mail 2 months ago
Bakewell E-mail 2 months ago
Sheffield Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • Woolyplaces
    Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

  • LucasJed
    Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • feefee2410
    Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

  • emmachapman74
    Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • JazzKittenWendy
    Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • CraigMarston
    Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • suntattoo66
    suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

  • kelly_tengi
    Kelly (@kelly_tengi) reported from Sheffield, England

    @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

  • sarah_robohague
    Sarah Robinson (@sarah_robohague) reported from Newbold, England

    @Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk

  • FredCoates1999
    Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • kitcub
    Andy 🇺🇦 (@kitcub) reported from Chesterfield, England

    Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

  • Woodgavaroo
    Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • TheMagnusShaw
    Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • LucasJed
    Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • romuloalex_
    Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • _martint81
    Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • madanna69
    DaftApeth 🐦 🕊️ (@madanna69) reported

    @AlexanderGaeta6 @Plusnet it's been bad for us most of the 22 months we've been with them. switching in april - not worth the effort keep complaining

  • VRvalley
    Freedom Valley (@VRvalley) reported

    @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

  • Innercitygarden
    Chris Blythe (@Innercitygarden) reported

    @Plusnet your customer service is an absolute joke

  • VRvalley
    Freedom Valley (@VRvalley) reported

    @PlusnetHelpHub I'm not a Plusnet customer, I'm closely observing this scandal. Transferring sensitive data (email archive) without explicit permission is a huge violation of data protection act. I'm recommending you compensate your customers before legal action starts.

  • aledrob
    Aled Roberts (@aledrob) reported

    @Plusnet lost all my emails post your migration to greenby service. How do I get this resolved

  • garyvince1981
    Gary Vince (@garyvince1981) reported

    @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

  • metalheed
    Alan (@metalheed) reported

    @Plusnet engineer just finished installing full fibre. How long until service is on?

  • jigthejock
    Neil Johnstone (@jigthejock) reported

    @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

  • andy_the_chef
    Andy (@andy_the_chef) reported

    Morning all coffees on. A dry start, no doubt followed by rain later, current issues with broadband persist. #plusnet never had a problem before but now it just keeps dropping.

  • ElliePedrick
    Ellie Pedrick (@ElliePedrick) reported

    @Plusnet He was great! And he solved my problems!! Please do pass on my feedback!