Plusnet Outage Report in Sheffield, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S8 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield, Dronfield, and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Total Blackout | 9 days ago |
|
Chesterfield
|
1 month ago | |
|
Dronfield
|
2 months ago | |
|
Bakewell
|
2 months ago | |
|
Sheffield
|
Internet | 3 months ago |
|
Thurcroft
|
Wi-fi | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
-
Freddie Coates (@FredCoates1999) reported from Sheffield, England@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
-
#StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
-
Doddy (@doddytyke) reported from Penistone, England@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
-
Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, EnglandMy internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
-
Doddy (@doddytyke) reported from Penistone, England@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
-
Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
-
Doddy (@doddytyke) reported from Penistone, England@Plusnet I can send texts but not receiving any. Help please!!
-
Lucas Jedrzejak (@LucasJed) reported from Sheffield, England@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Fiona Radford (@feefee2410) reported from Harthill with Woodall, England@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
-
Sarah Robinson (@sarah_robohague) reported from Newbold, England@Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk
-
Kelly (@kelly_tengi) reported from Sheffield, England@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
-
Mick Steer (@micksteer) reported from Dodworth, England@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
-
Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
-
Doddy (@doddytyke) reported from Penistone, England@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
-
Gavin Wood (@Woodgavaroo) reported from Conisbrough, England@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
-
Jon Smith (@jonsmithinfo) reported from Chesterfield, England@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
-
Doddy (@doddytyke) reported from Penistone, England@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
-
Lucas Jedrzejak (@LucasJed) reported from Sheffield, England@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Andy 🇺🇦 (@kitcub) reported from Chesterfield, EnglandTotal outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Shane Anderson (@ShaneAnderson99) reported@Plusnet @OpenreachHelp Pls work together! Endless Cease & Reprovides, numerous Lift & Shifts still no broadband. ‘Nothing more I can do’ from all but 1 engineer (Dave 14&16th Aug) only engineer who stuck with it till he got the job done. M.W. Pls HELP -ACTIVATION NOT AGGRAVATION
-
Jen x (@Jenny1175xxx) reported@Plusnet why is my internet connection none existent today? Poor connection most of time but today there has been hardly any (Sheffield S35 post code)
-
Rea Jones (@ReaJones) reportedAnybody thinking of going with @Plusnet do no bother. Been almost 2 weeks with no internet, 4th day of sitting in and waiting for engineers hoping they’ll turn up! Very poor service! AVOID
-
Faith ♡ (@faithbater) reported@Plusnet my wifi says connected but no internet/ authorisation needed. It has been like this for the last 2 days. Everytime I click on the hub page is says connection is fine but its not working
-
JS2 (@jayesstoo) reported@Plusnet Anyone from John Lewis Broadband or Plus Net? Do you have real people monitoring your Twitter accounts & emails? Do you actually do any customer service? Do you want my next payment?
-
exilednortherner 💙 (@19mufc79) reported@Plusnet sorry for the feedback I left last night saying the service was sh*te...a very lovely man called Martin sorted out the router issue this morning and reset it all. Jobs a goodun. #plusnet
-
Peter Shane Anderson (@ShaneAnderson99) reported@Openreach say on their website ‘Contact your provider (@Plusnet) if they think the issue is with our network (THEY DO), they’ll contact us and arrange for us to FIX IT….. EXCEPT YOU DON’T. Openreach? No-reach.
-
Robin Wright (@Tobertigh) reportedWell yet again waited in all morning for our plusnet service to be connected from 8am to 1pm. This the second time they have not turned up. After assurances this time they will be there on time. So it is evident BT Outreach or BT Plusnet are totally incompetent.
-
! (@ARCHANGELTY) reported@Plusnet why is my broadband still not working after i was told it would be working by midnight yesterday?! please DM me
-
Bobby Xennial | DJ BobaFatt (@BobaFatt) reported@higheight @virginmedia @Plusnet Thanks, will check them out. Can't be any worse than Virgin, that's for sure! Unbelievably bad.