Plusnet Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S3.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Sheffield and Barnsley.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Gavin Wood (@Woodgavaroo) reported from Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Doddy (@doddytyke) reported from Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Freddie Coates (@FredCoates1999) reported from Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Doddy (@doddytyke) reported from Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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#StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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suntattoo66 (@suntattoo66) reported from Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Doddy (@doddytyke) reported from Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Romulo Alex (@romuloalex_) reported from Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Lucas Jedrzejak (@LucasJed) reported from Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Fiona Radford (@feefee2410) reported from Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Jon Smith (@jonsmithinfo) reported from Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Doddy (@doddytyke) reported from Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Dave Evans (@rdt_daveevans) reported from Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Doddy (@doddytyke) reported from Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Lucas Jedrzejak (@LucasJed) reported from Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Mick Steer (@micksteer) reported from Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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may191200 (@Xxxtina91662105) reported
@Plusnet are there currently issues with the wifi in Sheffield? I’ve been without internet for several hours now
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Mark Taylor (@Markat101) reported
@Plusnet your website says tweet is we can help? Tweet number 3 with no reply
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Andy East Anglia (@ToryCentreRight) reported
Awful service from @Plusnet broadband down since Friday, they told me it would be 4 hours, then told me it was fixed, it wasn’t, now tell me won’t be fixed until Tuesday evening. Regret renewing my contract.
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Taher (@TaherMiah92) reported
@Plusnet i have an external fault and was told can take three days to fix i have work and need the internet question number #222157493
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Nick (@NickRixy) reported
@Plusnet Please may I have some answers to extremely slow speeds. My office cannot function when web pages aren’t loading.
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Richard Silverton (@RichardSilvert3) reported
@Plusnet WiFi has been down since 5pm yesterday! Any idea of when this will be fixed in the BH14 area??
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Tony Gibbs (@beonix460) reported
@plusnet no mobile network yesterday and still today.. Carmarthen SA33 area
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Plusnet (@Plusnet) reported
@peel76 Hi Jimmy. Sorry to hear that you wish to cancel. We are unable to send your PAC from here. To request this, please text 'PAC' to 65075 or give our Customer Options team a call on 0800 079 1133. Regards, Emily Plusnet Leeds 🌞
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Removinggoose (@removinggoose) reported
@Plusnet please reply to my dm, internet being switched to you and has been disconnected from previous supplier since early hours. Not working yet
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MyriadLifeBooks (@LifeMyriad) reported
Disappointed with @Plusnet social media response which has been zero since yesterday morning. I spoke to a rep this morning who was helpful. 72 hours to fix as it’s an outside issue (unsurprisingly).