Plusnet Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Sheffield and Thurcroft.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Thurcroft |
Wi-fi | |
| Sheffield |
||
| Barnsley |
Wi-fi | |
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Sarah Robinson
(@sarah_robohague) reported
from
Newbold, England
@Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisEverest #FBPE #FollowBackFriday#Blue
(@lb1cje) reported
@plusnet You promised PROMISED on the phone you would come and install my new router. It has arrived. You have not. 2 pensioners with health problems. Not pleased at all. Please help us.
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Jamie
(@Jamie07483119) reported
@Plusnet for a company that seems to pride themselves on a finagled high end customer service, it seems virtually impossible to actually contact you without getting tossed about to non PN support forums and the like. i need to report my router/service not being fit for purpose.
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MrTaylorMcKnight@mastodon.social
(@taylorkwinship) reported
Thanks to the incompetence of @Plusnet employees we are without iternet for a whole month. Absolute shambles. All we did was move house. This should have been really straight forward. Utterly crap #CustomerExperience
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Lexutavia 🎮
(@Lexutavia) reported
@StripeyMiata @lebanondisco I used to like Plusnet for their customer service They're bt now, and they didn't offer FTTP
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Ollason
(@ChrisRyan61) reported
@Plusnet Let down AGAIN this morning after promise that engineer would be out to sort out issue between 08.00 and 13.00 today. No engineer - no update - no surprise. Waiting for installation since October 25th. Absolutely shocking service!!
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Louise S🎩🏴🐟🌹💙
(@LouiseScott1377) reported
@Plusnet I can't get through to you and have tweeted once this morning. I've had no broadband since 620am. The signal I dropping. I've reset my router twice and still won't work. This is happening more and more often and I need it sorting out
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William
(@edenwa1) reported
@Plusnet broadband was ordered to the wrong flat and requested to cancel. 45 mins phone wait and customer service said an incorrect 144.89 bill will not be charged and it was. can you refund me asap - if not I will have to make complaint to the regulator. EH3 5AH - will eden.
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Victoria Kiddle
(@Victoriank) reported
@Plusnet is there an issue in the Haverhill Suffolk area as the internet has gone off again. This seems to be happening a lot more recently.
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Matt West
(@mattpwest) reported
@taylorkwinship @Plusnet I had exactly the same issue. Called to say I was moving, told it would take 2 weeks. Chased after 3 weeks to be told that I’d not told them I was moving. Eventually got some bs apology, but even last week they sent my new router to the wrong house
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Louise S🎩🏴🐟🌹💙
(@LouiseScott1377) reported
@Plusnet can I have some help with my signal dropping please.