Plusnet Outage Report in Sheffield, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sheffield come from postal codes S9.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (71%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Sheffield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Wi-fi | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
-
Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
-
Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
-
Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
-
suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
-
Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
-
Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
-
Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
-
Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
-
Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
-
Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
-
Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
-
Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
-
Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
-
Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
-
#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
-
Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
-
Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
-
Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
-
Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Avneet Patwalia
(@akpatwalia) reported
@Plusnet The ongoing problems with my broadband is the consistent dropping of speed and connection resulting in very poor performance and me being unable to stream any kind of media.
-
Curtis Lamont
(@Lamont_8_x) reported
@plusnethelp wifi has been going on and off for almost 2 hours now. Is this an issue that you are aware of and working on? I've seen a few tweets from others who have this for days or even weeks! #plusnet
-
Collectable bazaar
(@Collectablebaz1) reported
@Shigufta1 @virginmedia Happy New Year I was with virgin a few years ago the customer service is awful ended up moving to plusnet cheaper and customer service is excellent
-
Joel Didcott
(@JoelDidcott) reported
@mdsmash @BBCTech I think the issue there is the fact you're with EE. I'm with Plusnet, pay £21 p/m on a 12 month contract, got a £60 reward card and get my max theoretical speed for my area (40mbps) and get a minimum guaranteed speed else I can exit early. You've just got to shop around.
-
angel9 ❤️🇬🇧🤍🇺🇸💙eva
(@eva_angel9) reported
@DOLWOAS I’m with Plusnet have been for 4 years but it’s been very poor over the last 18months l tend to use my mobile data it’s much faster. And lve had to put boosters in every room.
-
Dr Lauren Gardiner
(@IbuAnggrek) reported
Hello @plusnethelp @plusnet - our b/band has been terrible over the last year - we were planning on moving last year & didn't want to switch to fibre (the final recommendation from your technical team) until we moved but have finally cracked. We've been with you for c15 years...
-
Linn Williamson
(@linny_48) reported
@Plusnet any technical issues in Dunfermline area currently have a very unstable connection?
-
Giles.. Fortunately unique.
(@GilesMeredith2) reported
@eva_angel9 Have you talked to them about your router. I was with sky for years and when it got bad they replaced the router. I joined plusnet last year and had issues until they changed the router for a better one. All good now. The pipes are the same whoever you are with.
-
The TV Grump
(@TheTVGrump) reported
@CwrwMe Plusnet here. Can’t fault them - never had to contact the customer services. £23.50 a month for 40 meg speed + line rental.
-
nikki
(@tinyrockgirl) reported
@Plusnet hi plusnet can someone help me I want to cancel my bt sport app , dont need it anymore . Husbands gone . Thanks