Plusnet Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Thurcroft and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Thurcroft |
Wi-fi | |
| Sheffield |
||
| Barnsley |
Wi-fi | |
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Conrad Warwick
(@ConradWarwick) reported
How can @Plusnet have an incident that knocks out broadband and telephone for over a week and then say tough. Because @btoprnreach say tough to plusnet. Epic fail @BT epic fail plusnet. Welcome Fibrus
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Simon Llewellyn
(@chorlton1) reported
@Plusnet It's not going to make any difference if I DM you because I have been calling you for weeks now just to be fobbed off. I've been with you for years and renewed in April to Broadband Fibre extra. You have never managed to get the speed above 40mb and opened and closed tickets.
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Lewis
(@ander_lew) reported
@MattOrigi6 @Plusnet It had an orange light but no B, might be a different router. I finally got into the router and manually changed channel but it took ages to come back on so probably something they did to fix the problem I think.
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Donnie
(@Einnod25) reported
@Plusnet absolutely shocking and disgusting customer service received. I’ve just spoken with one of your advisors “Ray from Sheffield”after having no internet for almost 24 hours. He was completely rude and unhelpful and refused to send an engineer to look into the problem.
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Matt
(@MattOrigi6) reported
@ander_lew @Plusnet Did yours have the same orange light and B symbol? As mines been down since 2. Did you do anything or just randomly came back?
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Adam Dempsey
(@AdamDempsey) reported
@Plusnet Hi, we were told a new router was shipped to us on the 4th May to try fix our constant dropping connections but still no sign, can this be checked please? Thanks
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Rose-Ann Movsovic 🕷
(@athena_42) reported
@_JosephRoberto It’s not Lancashire’s stream, it’s Yorkshire’s. Apparently they have wifi problems at Headingley, not a good advert for Plusnet!
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'Lee
(@x_elx) reported
@plusnet my broadband is down in Cv37. Is there anything going on?
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Matt
(@MattOrigi6) reported
@Plusnet hi, my internet has been down for 24 hours with the router showing a orange light and flashing red B, I’ve tried dming you but no response, please help
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Laura Fletcher
(@drlaurafletch) reported
@Plusnet I am only getting 3G on my phone, wherever I go. No 4G. I’ve tried restarting, removing SIM etc. It’s an iPhone X. Please let me know how to solve this problem as connectivity is SOOOOO slow!!