Plusnet Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Thurcroft and Barnsley.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Thurcroft |
Wi-fi | |
| Sheffield |
||
| Barnsley |
Wi-fi | |
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ciara Casey
(@ciaracasey664) reported
@Plusnet It doesn’t let me sign in. Also my router arrived LATE , over a month after my go live DATE. So first and foremost yous didn’t hold your end of the contract we entered into, not me.
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Sue
(@Wandering_Sue) reported
@Plusnet Yes But the point it people had problems from 00.30. You didn't know that or if you did you didnt react to it. No traps and alerts. A testing system that blames me and then I can't speak to anyone. It is poor to blame a customer without a thorough investigation.
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Geet K
(@geet_k) reported
@Plusnet Thanks however it wasn’t just for “short time this morning” but since last night, as mentioned by others too. Please could you atleast put up outage notice when service is down. so we can arrange alternatives for our work. This isn’t the first time it has happened :-(
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Dave_the_fish
(@yanasaurus) reported
@AndyEFC1878 @richhudson76 Plusnet were brilliant for me. Especially their tech support.
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Nicole Chui
(@thatsewnicole) reported
@Plusnet Hey @Plusnet my broadband has been flashing red for 2 days now and the WiFi is completely gone- please help
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Ice
(@ice_manic) reported
@Plusnet hello, new customer here. Not very happy, have come from BT where I have been for 10 years, speed always just under 40gb now with you it’s 17! I want to cancel in my cooling off period so I can move back to BT!
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Plusnet
(@Plusnet) reported
@daw65 Hi David, sorry to hear this - are you having this issue with any other applications? Or just Kik? - Jess, Plusnet Leeds 🌻
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Lauren
(@lori_belle91) reported
@thedumbwaiter @Plusnet Still no Internet here since midnight, relying on it for work in a couple of hours. @Plusnet please help.
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Lauren
(@lori_belle91) reported
@Plusnet internet has been down since around midnight, relying on it for work from 9am at the latest. Will this be fixed soon? Having tried all suggested solutions to no avail, we are assuming this is a wider issue. Any assistance would be much appreciated!
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Hannah Mounsey
(@hannah_mounsey) reported
@Plusnet you have left my mum without a landline or internet for almost 2 weeks and have continued to charge her. You are aware she is living alone with no signal on her mobile and have done NOTHING about it except make empty promises. Avoid this company!!❌