Plusnet Outage Report in Sheffield, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sheffield come from postal codes S4 and S3.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 03: Problems at Plusnet
Plusnet is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Chesterfield, Sheffield and Rotherham.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Freddie Coates (@FredCoates1999) reported from Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Lucas Jedrzejak (@LucasJed) reported from Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Doddy (@doddytyke) reported from Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Dave Evans (@rdt_daveevans) reported from Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Lucas Jedrzejak (@LucasJed) reported from Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Fiona Radford (@feefee2410) reported from Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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#StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Doddy (@doddytyke) reported from Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Doddy (@doddytyke) reported from Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Doddy (@doddytyke) reported from Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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Andy 🇺🇦 (@kitcub) reported from Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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suntattoo66 (@suntattoo66) reported from Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Gavin Wood (@Woodgavaroo) reported from Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Mick Steer (@micksteer) reported from Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Doddy (@doddytyke) reported from Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Jon Smith (@jonsmithinfo) reported from Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy (@AndehX) reported
@Oxigin @Plusnet It's probably because their service is down nationwide right now. Just wait a bit
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Alison Hudspeth (@AlisonHudspeth) reported
@Plusnet our internet has been off for the last 20 mins or so - postcode DH1 5NG. Router seems fine, phone line also ok. Any reported issues please?
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Kitcraft // Free Kit Design (@kitcraftdesign) reported
Just to add to the voices @Plusnet ... You're down nationally and you should mention that. Continued awful service I cannot wait to leave them.
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Mike (@ratedMforMighty) reported
@Plusnet is there currently a service outage in the Halifax area? My router won't connect to the internet and I can't get on to your service status page to find out if there are issues
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Ryan (@Oxigin) reported
@AndehX @Plusnet Ah cheers. I had looked earlier and no one had reported any issues so assumed it was me...I guess not!
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Jo 🕷 (@Jo_joblogs) reported
@Plusnet my internet is also down SW16 have seen a few tweets now about plusnet
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Aaron (@oldyouso) reported
Just adding to the @plusnet outage mentions, Rochdale area 😔
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Scarlett_TRMS #Dummehs (@RealMe_Scarlett) reported
I see lots of people are having problems with their plusnet broadband? @Plusnet when will it be back on please?
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Juliette Ginsberg (@julesginsberg77) reported
@Plusnet our wifi is down in NW london. Any idea on when it will be fixed?
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Rob Lang (@brainwipe) reported
Bah. @Plusnet internet is down nationally. Do I walk into the office and grab an early lunch or wait until it resolves? I'll give them until I get to the end of my cup of tea. It's amusing to me that the office is our disaster recovery plan!