Plusnet Outage Report in Sheffield, England
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The latest reports from users having issues in Sheffield come from postal codes S12, S5 and S4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Barnsley, Chesterfield and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
||
| Barnsley |
Wi-fi | |
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Bakewell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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⛈
(@sugarnspice275) reported
WHY IS PLUSNET WIFI SO ****
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Geoffrey Coan
(@GeoffreyCoan) reported
Mega annoyed today with #Apple #iOS155 and #Safari. Been having problems on my iPhone and iPad with web pages taking minutes to load, and often never loading. Thought it was my broadband and had a @Plusnet engineer out who improved my speed but still some sites never loaded.
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Richard Cole
(@ColeInDorset) reported
@MoneySavingExp Only problem I had with Plusnet mobile (before I switched to Three) is that they don't support connect over Wi-Fi, which I needed as there is no mobile signal in the house. Otherwise they were good. Still using Plusnet broadband.
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Moaning Moggy
(@MoaningMoggy) reported
@Sparky_tarpi @VodafoneUK Exactly the same thing happened to us! We switched to plusnet and haven’t had a problem since. Try them! Their customer service is one of the highest rated.
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Wagster
(@WagsterC) reported
@Plusnet Hi, my mobile has not been able to connect to the internet since Friday. Please fix this fault.
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Sean
(@HawieDoesIt) reported
Hi @Plusnet I just got your broadband package and I can’t watch anything on my smart tv - it played a few minutes then it’s stuck waiting for the film to download. Happens with Youtube, Netflix and BBC iPlayer. Can you please help fix this
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Shaun Fanshaw
(@shaun_fanshaw) reported
@Plusnet Do you have an outage in S41 area? Lost all connection after working fine all AM. Worked through Troy shooter and switched off and on - just in case.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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jagjit
(@jitzleo) reported
@Plusnet absolute piece of **** internet. ZERO service, cant even get hold of them. 0.33Mbps speed on a fibre network. Phone number of your support page isn't even recognised. Cancelling my DD with you, bet someone from your team will call me when payment fails. Garbage company.
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Martin Hepworth
(@maxsec) reported
@sailingbikeruk @AppSecBloke Same with plusnet, everyone is dropping customer support hours these days. I wonder if the business packages are the same with phone support hrs?