Plusnet Outage Report in Sheffield, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Chesterfield, Dronfield and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
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| Dronfield |
||
| Bakewell |
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| Sheffield |
Internet | |
| Thurcroft |
Wi-fi | |
| Sheffield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Dennison
(@CharlieBeatnik) reported
Astonishingly bad service from @Plusnet and @OpenreachHelp. They investigated a speed fault. I wasn’t in so they decided to just disconnect my house (phone and broadband). Call centre says they can’t return now until Monday. I work from home so this is totally unacceptable.
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The Lesso
(@Lesso38013409) reported
@OldGrumpyswife @TattyOne Hi Julie. Phone's suddenly working. Don't know how long it'll last.Internet keeps dropping out.Been through all the trouble shooting with Plusnet. They've run out of ideas.xx
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Paul Donohoe
(@Donohoe_P) reported
@Plusnet Hi - is there a service problem in Manchester? No internet and router flashing red.
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Garg
(@GargAfc) reported
@Plusnet Hi, our internet service has been poor for a little while now (slow downloads/buffering) is there anything that can be done to help please?
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James Henry
(@JamesHe44852627) reported
@Plusnet my Hub One router has lost network time. Logs show NTP failing and its got the wrong time. Can you help fix it please? My Cctv box takes time from my router so it's playing havoc with that.
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Igor
(@RidingTheFlow) reported
@CharlieBeatnik Sounds like you are not through L1 support yet - I feel your pain. Its clearly on plusnet at this point. And "no means of contacting openreach" is obvious bs attempt to bounce ticket, as plusnet *is* a customer of openreach LLU
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Trevor Thomas
(@trevorthomas85) reported
@Plusnet Appalling today. I waited for a booked engineer visit which didn’t happen, and no explanation. Now I have had to delay moving house and the planned removal van, since I’d have been left with no service. Please sort yourselves out!
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pH Design
(@pHdesign2011) reported
@Plusnet My broadband keeps disconnecting (orange flashing light) every few minutes for days now. The phone/landline seems to be fine. Nothing has changed inside my property and I have tried all the usual solutions. You did dig up the road last week. Please can you help?
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technosoap
(@technosoap) reported
Imagine if Plusnet said "Terribly sorry but we have been forced to increase your bill -- those scoundrels at BT increased their prices! Out of our hands. Damn shame. Anyway, bill's due Thursday, thanks."
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Mark Cleave
(@cleave_mark) reported
@Plusnet 1st time let down in over 10 yrs. Oprch due today to fit FFBB. No router delivered. No changed details from you. Arrangements made to be free all afternoon have been wasted. Disappointing. Your phone not being answered doesn't help.