Plusnet outages and service status in Sheffield, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (50%)
- Wi-fi (50%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Barnsley, Dronfield, and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Barnsley
|
Wi-fi | 11 days ago |
|
Dronfield
|
Total Blackout | 14 days ago |
|
Sheffield
|
Internet | 2 months ago |
|
Sheffield
|
Total Blackout | 2 months ago |
|
Chesterfield
|
3 months ago | |
|
Dronfield
|
4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Sarah Robinson (@sarah_robohague) reported from Newbold, England@Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk
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Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, EnglandChampions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Doddy (@doddytyke) reported from Penistone, England@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Doddy (@doddytyke) reported from Penistone, England@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Fiona Radford (@feefee2410) reported from Harthill with Woodall, England@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, EnglandMy internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Dave Evans (@rdt_daveevans) reported from Sheffield, England@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Doddy (@doddytyke) reported from Penistone, England@Plusnet I can send texts but not receiving any. Help please!!
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Freddie Coates (@FredCoates1999) reported from Sheffield, England@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Andy 🇺🇦 (@kitcub) reported from Chesterfield, EnglandTotal outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Doddy (@doddytyke) reported from Penistone, England@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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#StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Gavin Wood (@Woodgavaroo) reported from Conisbrough, England@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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suntattoo66 (@suntattoo66) reported from Sheffield, England@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Mick Steer (@micksteer) reported from Dodworth, England@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Lucas Jedrzejak (@LucasJed) reported from Sheffield, England@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Emma Chapman (@emmachapman74) reported from Sheffield, England@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Abu al-Hinnā Yakub (@RobinWi56161978) reported@TackJompson @JamieGBarry I just cancelled. **** dancing with these pricks. Nearly same speed with Plusnet and their call centre is in the UK. Cheaper as well. Never going back to Virgin. They’re so bad I’m moving my O2 contracts when they expire as well.
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Flower Pot (@FlowerP79667758) reported@Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.
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rosie posie (@rosieon25371922) reported@PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged
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The Calmer Llama (@EltontoNick) reported@Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?
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Luke Weston (@lukedashweston) reported@Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.
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em b (@emb99483795194) reported@Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?
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mandy (@mandy83906280) reported@Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.
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Jacqui Langstead (@mizpah68) reported@Plusnet I'm fed up of hearing people in my lane moving over to full fibre broadband when i'm still stuck on the old network with very poor service. When will mine be switched. Don't tell me to phone as i am fed up calling and waiting to be answered
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Joseph Barrett (@FrankGrimes36) reported@graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.
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Richard Holliday | Author 🇬🇧 (@rjph_author) reported@Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?