Plusnet Outage Report in Sheffield, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Sheffield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sheffield, England
The most recent Plusnet outage reports came from the following cities: Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Total Blackout | |
| Chesterfield |
Wi-fi | |
| Chesterfield |
Phone | |
| Barnsley |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sheffield, England
Latest outage, problems and issue reports in Sheffield and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Mick Steer
(@micksteer) reported
from
Dodworth, England
@Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??
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Gavin Wood
(@Woodgavaroo) reported
from
Conisbrough, England
@Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I can send texts but not receiving any. Help please!!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Doddy
(@doddytyke) reported
from
Penistone, England
@Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.
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Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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J Brown 💙💛
(@MadgeOrrity) reported
@AdvocateforJus4 @Only9built @avsybaby If it makes you feel better, we're about to have a similar-ish problemo. Plusnet copper broadband stops on 29 Apr & apparently Vodacrap, who said they could supply from 17 Mar, now say they will start our new service on (go on, have a guess...)... 1st June. What a load of sh*t!
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Amanda 💙
(@ajpickering) reported
Hello @Plusnet - is anyone able to help please? I am using up all my mobile data as my broadband has not been activated as promised. Seriously starting to regret my decision to switch to Plusnet
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Owen Vincent
(@Username_Valid2) reported
Money greedy .. everyone's over here going up by £3.. @PetsatHome hay now £5, @Plusnet extra £3 which is going over limit of set money i have going into debt meanwhile @EE greedy bleeps going I know let's add £7.50 .. talk about making money out of a bad situation and its not
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🇬🇧 BLOKE IN PUB
(@paulturner2012) reported
@Plusnet Not if you keep breaking connection! Getting bad. #plusnet #broadband
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ROBERT JOHNSON
(@robjo2112) reported
@WeAreOpenreach Each time they lie through their teeth, it will appear on here and be reported to my MP, who is in this for me. They call it a mass outage and then email him saying 5 houses are affected. @Plusnet should cancel the account with no fees to pay (£159 exit) because of this.
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Olly Cole
(@OllyCole) reported
@Plusnet Hi - can you cancel BT Sport from my broadband package please? As a Spurs fan I won't be needing it anymore.
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ED Steenson
(@EdSteenson) reported
@Plusnet is THE worst #broadband in the #uk
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CW1885
(@CW1885) reported
@Plusnet I have private messaged you a couple of times now coz your router isn't working. You've had all day to reply and you ain't. Any chance you can sort out the pony service I pay over the odds for
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Chris Hodgkinson
(@SJHGJH) reported
So dissapointed @Plusnet can't get me a good 12 month deal for being a loyal customer since broadband came in! Such a shame it look looks like I'll be leaving 😢
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Kate Ashton
(@KateAsh90626652) reported
@VodafoneUK Hi, I have done, however the person doing it keeps reopening the request. There's nothing plusnet can do except keep cancelling it at my request but I really don't want to have to keep ringing them every week and getting them to cancel. Plusnet said to speak to you directly.