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Plusnet outages and service status in Sheffield, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Sheffield, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout.
  • 100% Total Blackout (100%)

The latest reports from users having issues in Sheffield come from postal codes S8 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sheffield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheffield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sheffield, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield, Dronfield, and Bakewell.

CityProblem TypeReport Time
Sheffield Total Blackout 16 days ago
Chesterfield E-mail 1 month ago
Dronfield E-mail 2 months ago
Bakewell E-mail 2 months ago
Sheffield Internet 3 months ago
Thurcroft Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sheffield, England

Latest outage, problems and issue reports in Sheffield and nearby locations:

  • rdt_daveevans
    Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • feefee2410
    Fiona Radford (@feefee2410) reported from Harthill with Woodall, England

    @plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?

  • micksteer
    Mick Steer (@micksteer) reported from Dodworth, England

    @Plusnet my new plusnet full fibre broadband is working ok but I cannot get a signal in all rooms. What can I do?

  • romuloalex_
    Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • _HelenJones_
    Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I can send texts but not receiving any. Help please!!

  • suntattoo66
    suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • _martint81
    Martin Tune (@_martint81) reported from Laughton-en-le-Morthen, England

    My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.

  • Woodgavaroo
    Gavin Wood (@Woodgavaroo) reported from Conisbrough, England

    @Plusnet I have had no service for the last 2 hours in Conisbrough. Is there an outage?

  • FredCoates1999
    Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • CraigMarston
    Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England

    @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet 2 new sim cards ordered. Only one received today and the changeover is due to happen tomorrow therefore could be a full day without any service. Why only 1 received when ordered both the same time??

  • julie_marsden
    #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported from Sheffield, England

    @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

  • LucasJed
    Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now

  • hannahloufrench
    Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • jonsmithinfo
    Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • doddytyke
    Doddy (@doddytyke) reported from Penistone, England

    @Plusnet I've only just moved over to Plusnet from years with Vodafone. Let's say it's not a great start to being with you. I required help on Thursday and not today.

  • LucasJed
    Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyODonnell008
    Tony O’Donnell (@TonyODonnell008) reported

    @QubeGB We had a no show from a Qube tech today on behalf of Plusnet, claiming he couldn’t gain access. Why didn’t he call us? We are in a rural location with lots of parking. How frustrating. Both of your websites lay claim to first class customer service.

  • shaun_tyssen
    Shaun Tyssen (@shaun_tyssen) reported

    @Plusnet hi guys, any known issues in York, YO30 area, can't get any connection and the router is showing a solid orange light

  • Plusnet
    Plusnet (@Plusnet) reported

    @LaurenCJAnkers Hi Lauren! We don't apply any service restrictions until 14 days, we just add a splash screen notification that you can bypass. If this is affecting your ability to use certain devices, send us a message with your username and we'll take a look. - Cal, Plusnet Leeds

  • Plusnet
    Plusnet (@Plusnet) reported

    @sdcbmthsch Hi Stephen, that does sound rather odd. While this isn't something we'll have much knowledge on via this support channel, I'm certain someone in our Community Forum may be interested to know about this. -Tony Plusnet Sheffield

  • jlvwarrior
    Jlvwarrior (@jlvwarrior) reported

    So in effort to improve my credit score I find out apparently I'm defaulting on payments with @Plusnet since 2015. Crazy thing is I have never ever had a contract. Several emails and a month later I have had no correspondence back from them. @Plusnet can you explain this please?

  • Chazmeister
    Charlie N (@Chazmeister) reported

    @Moztunes @Plusnet I actually can’t remember a company that was as bad as @Plusnet to deal with

  • custardwarrior
    Aaron hassan (@custardwarrior) reported

    Just signed up with @Plusnet for 24.99 a month for 18 months and with a 60 quid reward card for fibre not bad considering I was paying EE 38.18 for the same kind of service which is over 5 quid more then they say the basic is online

  • daveonlimegreen
    Dave (@daveonlimegreen) reported

    @Plusnet help. Our internet speeds are really poor and always have been. Online checks tell me that the meany virgin I can get min 54mbps. And I only get 3-5 with plusnet. Surely that’s not right that yours is so slow? Please help. Think of the children!!

  • AFZOK
    P Stone (@AFZOK) reported

    @Plusnet More likely your sales system just itself checks if a referred customer is 'existing' and if yes doesn't confirm the order to the affiliate network it came from. (I realise Aff. Window & Quidco never see one's account details)

  • nibby01
    LA (@nibby01) reported

    Meant to be wfh this morning as I’ve got a long day, but the Wi-Fi is so slow I’ll just go into work. Changed to Plusnet Superfast from Virgin, cos price……and it’s slow af.