Plusnet Outage Report in Chesterfield, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Total Blackout | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Sarah Robinson
(@sarah_robohague) reported
from
Newbold, England
@Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John craig Sinclair
(@JohncraigSincl2) reported
@NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated
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Toby Williams
(@TobyWil29137781) reported
@Plusnet Hi, my broadband has been down for 3 hours now in the Lymm, Cheshire area. Is this a network issue? Thanks
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John craig Sinclair
(@JohncraigSincl2) reported
@Plusnet phone customer services are absolutely useless
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whizzBang
(@pethome43) reported
@Plusnet any ideas when the outage in CT14 9LQ will be fixed?
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Preacher I Love Trump
(@GerardOwens16) reported
@Plusnet can somebody help me access my Plusnet webmail email I have been ringing back and forth for 2 months
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Dollymar72
(@DollyMar72) reported
@Plusnet Hi, I have received a Plusnet MasterCard in the post, but I have no activation code, so how do I activate it? This is a reward for signing up for broadband in March 2025. Please help.
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Victoria Barlow
(@vickybarlo) reported
@plusnet only provides a phone no for closing account when you can do everything else online. So much for companies making it as easy to leave as it is to sign up. Current wait on phone is apparently 20 minutes. Worst decision I’ve ever made was using this lot and I was a smoker!
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Natalie
(@natsc0tt) reported
@Plusnet switched over to yourselves as a provider and today was my switch day, I had the confirmation email my broadband was ready to go 2 hours ago yet my router is not turning on whatsoever, been trying for half an hour and no lights are on nothing, can someone help please
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John craig Sinclair
(@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
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Gavin James
(@GavJamDob) reported
@Plusnet Day 1 with Plusnet, internet has gone down completely 🙈. Is this a sign of things to come?