Plusnet Outage Report in Chesterfield, Derbyshire, England
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The latest reports from users having issues in Chesterfield come from postal codes S41.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Mansfield and Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
Internet | |
| Mansfield |
Internet | |
| Chesterfield |
Internet | |
| Sheffield |
Wi-fi | |
| Sheffield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Sarah Robinson
(@sarah_robohague) reported
from
Newbold, England
@Plusnet ....charging £230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Anna
(@anzmaraz) reported
@Plusnet @plusnethelp It has been 2 working days now and our internet is STILL not working. Please can you provide an update ASAP we are yet to have one communication from Plusnet on this incident
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Jon
(@jontutoring) reported
@liztred @cambrianguy @Plusnet Clive, are you in the 14 day ‘cooling off period’? If so, quote the Consumer Rights Act at them and say you wish to leave without penalty. Plusnet are the low cost, read, ‘cheap and nasty’ broadband provider of BT. The broadband never reaches the speeds they promise!
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Clive Sedgebeer
(@cambrianguy) reported
@liztred @Plusnet It seems @plusnet have major issues but they refuse to recognise that
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paul
(@Paul41218695) reported
@Plusnet not had any Internet for 5 hours what is going on help
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Forsvk3n.TTV
(@Forsvk3nttv) reported
@DaleStannard @Plusnet Yeah I’ve been looking at other man !! Hopefully sort something soon! But I’m not paying cancel fees when they ain’t provided me with what I’m ment to get
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@Plusnet I wish something gets done, its been month after month of problems, and always the same "raise a fault" response. Having packets of data blocked constantly... its god damn annoying, and when gaming online it can force a restart of the router also. Send out a decent router.
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Lauren Kavanagh
(@Miss_Lauren_14) reported
@Plusnet is there problems with your service in the kT4 area please, very slow for last few days
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Rob 🐝🚴🏻♂️🍺⚽️
(@justwatchin12) reported
@eBay_UK Is down when using Plusnet Broadband but works fine with Sky 4G. DNS issues.
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Dale Stannard
(@DaleStannard) reported
@Forsvk3nttv @Plusnet I believe you have your rights to that. If they cannot provide the service in which you have paid for then they cannot legally charge cancellation fees
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Lee Ackerley
(@leeackerley) reported
@Plusnet is there any issues in m44 area? My grandma has no Internet service coming in. As of weds evening. Same time I swapped over to another provider. Not supposed to change until 13/8/21 as per your email.