Plusnet Outage Report in Chesterfield, Derbyshire, England
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The latest reports from users having issues in Chesterfield come from postal codes S40.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Chesterfield, Dronfield, Mansfield and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
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| Dronfield |
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| Mansfield |
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| Bakewell |
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| Sheffield |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Dixon
(@mouse5555) reported
@Plusnet Second reason it’s not Plusnet fault is that it is my fault I should pay for extra data on my phone in order to get a service I pay them for and it’s my fault that I can’t afford to do this
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Lynn Dixon
(@mouse5555) reported
from
Newcastle upon Tyne, England
@Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety
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Lynn Dixon
(@mouse5555) reported
@Plusnet why is your service so appalling No internet and apparently perfectly ok to leave it like that for 5days Wish I’d never moved to you
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Mary Drake
(@Need2Print) reported
@Plusnet hello I've just reported our telephone not working but I couldn't see how to advise you the broadband isn't working too.
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ela eren
(@elaereeen) reported
@Plusnet not impressed with the customer service. I tweeted 2 days ago and was asked to dm you, no response since then, am urgently waiting for a response!!
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John
(@jrmelksham) reported
@EE Thanks for getting back to me. I contacted PlusNet and there was a fault in my area. Took a couple of days to fix. Thanks for your reply.
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fgbjkx
(@milesp02) reported
@makboo528 Plusnet are awful I'm just in the process of leaving them
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Twonky
(@Twonkybot) reported
Been with @Plusnet 5 years. New Android could not access home router, but can access other routers. Customer support said it was my device so I had to sort it out myself. I found answer on Plusnet customer forum: factory reset router. I just went to a new broadband provider.
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Adam Andreani
(@adam_andreani) reported
@Plusnet I have paid for my broadband order and you've happily taken my money, but you can't even tell my why my order has been delayed for more than 9 days. Just a cryptic text message and support lines that don't pick up the phone. Can I please get some information?
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Tammy Jacobs
(@tammyjacobs21) reported
@Plusnet my internet has been down since last night I did a fault checker this morning and if says there is a fault in my area and it is not expected to be fixed till 31st October. This is ridiculous surely something can be done sooner