Plusnet Outage Report in Chesterfield, Derbyshire, England
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The latest reports from users having issues in Chesterfield come from postal codes S40.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Chesterfield, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Chesterfield, Dronfield, Mansfield, Bakewell, Sheffield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
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| Dronfield |
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| Mansfield |
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| Bakewell |
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| Sheffield |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Martin Tune
(@_martint81) reported
from
Laughton-en-le-Morthen, England
My internet switchover day from @TalkTalk to @Plusnet is today. My internet service was cut off early hours & I'm being told it can take up to midnight. Most switching info says a few hours, but this'll be possibly 24 hours? Disapointing. Glad I've switched on a non-working day.
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Fiona Radford
(@feefee2410) reported
from
Harthill with Woodall, England
@plusnethelp my broadband is consistently slow. Please can someone check the connections? Anyone else struggling with @Plusnet recently?
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Wells
(@philwells_iow) reported
@Plusnet our broadband has been down since 1pm yesterday due to “a local incident”. You said it would be back up and running by 7pm yesterday. Didn’t come back on. Text then said it would not be back on until 7pm today. Does it really take that long?
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🏳️🌈🇺🇦gregbaker IS HE STILL THERE?
(@FbpeGregbaker) reported
This is the standard reply from plusnet customer services when they cannot be bothered to-ensure fairplay to customers Hi there. Thank you for your message :) I've checked your account and can see that the reward expired in February this year. Unfortunately, this being the case
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Ruth Williams
(@ruthfiroo) reported
@Plusnet @plusnet much more than an inconvenience at this stage. Extremely bad to no service, 2 reports and complaints within 6mths. Impossible and chaotic customer service systems. As the customer I am experiencing ongoing disruption, delay in my work and costs #tradingstandards
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John Harris
(@ColinReeve9) reported
@richnfamous76 @EE id suggest plusnet, far cheaper but still ee network
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MertonIssues
(@MertonIssues) reported
. @Plusnet on hold for tech support, is anyone actually working? So far, over 15 minutes of monotonous pop music endured Will you milk it until the office closes and then drop the line?
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
@Plusnet Second menu questions about: 1⃣ Fault 2⃣ Bills 3⃣ Existing orders 4⃣ Moving home or leaving @Plusnet Note that there's no option for "anything else, or to just speak to an operator". I chose 1⃣ because I had a faulty router. It told me to hang up and it would test my line.
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Joe Magliocco
(@DenchMagliocco) reported
Nice one @Plusnet Did not sort my broadband when I moved in Tues, delayed till Fri. Now it’s not working and I’ve been told I need an engineer who won’t come till Weds 6pm. Absolutely terrible. Shame, because its always been a good service. Regret not switching. Not proud.
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ElenaF
(@ElenameAF) reported
@plusnethelp there is no way of communicating with Plusnet except by waiting in a queue on the phone or this way. PLUSNET you keep on cancelling my cancellation of the contract . I am leaving you and moving to BT - after 5 years waiting and a complaint to Openreach to resolve
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
@Plusnet I hung up and called back and had to lie by pretending I wanted to leave. I then had a 37 minute conversation with an operator who kept telling me how many awards for customer service @Plusnet have won and how easy it is to reach a call centre.
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Kirsty 🌻
(@kirstii03) reported
@Plusnet Help! My house rabbit has chewed through my main broadband router cable that plugs into the wall socket. Where do I get a new one? I hardly have any data on my phone either? 😔 Not sure what to do! #chronicillnessblogger