Plusnet outages and service status in Derbyshire, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Derbyshire, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Derbyshire, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derbyshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Chesterfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield
|
Internet | 1 month ago |
|
Dronfield
|
Total Blackout | 4 months ago |
|
Chesterfield
|
6 months ago |
Community Discussion
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Plusnet Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Tony Barlow (@Saltbar) reported from Derbyshire, England@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Holly (@HM_Dec90) reported from Derbyshire, England@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Wooly. πͺπΊ βοΈ (@Woolyplaces) reported from Chesterfield, EnglandChampions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Sarah Robinson (@sarah_robohague) reported from Newbold, England@Plusnet ....charging Β£230 to a 90 Yr old who has had to go into a care home due to alzheimers. Yes we have asked to end the contract early, but surely due to the extenuating circumstances you have some policy in place to help our elderly. @alzheimerssoc @ageuk
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Motion Framework (@MotionFramework) reported from Derbyshire, England@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Jon Smith (@jonsmithinfo) reported from Chesterfield, England@Plusnet is your network down? lost my broadband connection about 30 mins ago and canβt get back despite several router reboots. @plusnethelp π¨ππΌ
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Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, EnglandHey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Andy πΊπ¦ (@kitcub) reported from Chesterfield, EnglandTotal outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! π
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Dyson (@dysontour) reported@Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis
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Prof Neil Martin (@ThatNeilMartin) reportedHey @Plusnet, you bandits. You fail to inform me clearly that I'm out of contract, then whack my bill up by 100% while then offering me one that is 50% less. Why not offer the latter in the first place? Vile shower @Ofcom @WhichUK. Oh, and your emails are dead do-not-reply ones.
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fenderbass1966 (@fenderbass19661) reported@EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELPπ’
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jpeg. Let's have πππππππππππ in news! (@G6JPG_) reported@PlusNet/#Greenby email server is down again. (From previous experience, it'll be back, but may take many hours.)
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exe | @terminate (@terminate) reportedDear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) β I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET
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Nicky Robson (@Nicky_Robson) reported@Plusnet how long to respond to a issue regarding an account of someone who has died? Promised a response 3 days ago & still waiting
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RSG (@Tigercatgirl) reported@Plusnet broadband just stopped with flashing orange B sign on router. How do I report and any known issues in South London please?
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Philip Challinor (@pchallinor) reportedO let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!
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NMP (@NDP2022) reported@Plusnet Do not use this company. They take your money, donβt set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.
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Atholl Allan (@AllanAtholl) reported@MartinSLewis Broadband with Plusnet for 2 years, this year's quote Β£15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone Β£25pm vs Β£40 AND vodaphone additionally offered Β£150 tesco voucher.. Absolute no brainer ! Thx MSL