Plusnet Outage Report in Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Derbyshire, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derbyshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Belper, Alfreton, Chesterfield and Ashbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Belper |
Internet | |
| Belper |
Internet | |
| Alfreton |
Internet | |
| Chesterfield |
Internet | |
| Chesterfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Derbyshire, England
Latest outage, problems and issue reports in Derbyshire and nearby locations:
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hellz Chenoweth
(@ChenowethHellz) reported
@Plusnet what is happening today with your broadband service? It's dropped out at least 15 times in the last 20 mins? #drivingmemad
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Ulen
(@garkbit) reported
@plusnethelp No worries there @Plusnet I was simply saying I was looking forward to our new service which was up & running today at a whopping 72Mbps 24 x faster than @hometelecomcare !
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The Absinthe Affair & Steampunk 2021
(@AbsintheAffair) reported
I have cancelled the direct debit to @plusnet and will pay the final payment via my debit card - WITHOUT cancellation fees being included! Not wasting more time getting told crap from @plusnethelp - So you sort it out and get back to me asap! 😡🤬😡
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Evangelos Himonides
(@himonides) reported
so here's a #montypython sketch for you... my mobile network provider @Plusnet @plusnethelp are blocking the UK gonvernment's official coms regulator @ofcom #spam reporting number 7726. The excuse: "we are a budget company"...
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Nigel Brookhouse
(@nibothb) reported
Signed up 2 move our phone & broadband 2 plusnet went 'Live' 25th March Since then been more dead than alive, still not working properly, think were going back 2 old provider its £11 more than Plusnet at least it works. All I get is its escalated to BT to fix, they're part of BT?
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BearDelphine
(@Simon_Help) reported
I’d love one day were my internet doesn’t cut out! @plusnethelp @Plusnet
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The Broken Rider
(@rider_broken) reported
@OpenreachHelp major internet issues in SK6 area affecting BT, Sky, plusnet. No upload speeds unless I use a VPN then slow. Reported to BT but affecting many homes. Been down 36 hours and can't WFH
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Tim
(@timl_85) reported
@Arsenal_Hev @_Wrighty7 It is absolutely atrocious. He is the worst "comedian" I've ever encountered and I've been to some truly horrendous comedy gigs. I saw that bloke from the Plusnet ad at a comedy night once and he was ******* painful but even he was a comedy genius compared to Hurst.
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Tony McDonough
(@tonymc39) reported
I warned my sister that @Plusnet had an iffy customer service reputation when she decided to switch to them. And, right from the off, they haven’t delivered the router in time for the switchover. Great start lads.
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Hannah_louise
(@Hanlouise_X) reported
Fed up of the internet not working properly in the house @Plusnet