Plusnet

Plusnet Outage Report in Heanor and Loscoe, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heanor and Loscoe, Derbyshire, England 11/14/2025 01:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Mansfield, Ilkeston and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomMansfield Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Tenzur_ Tristan (@Tenzur_) reported

    @AYuntitled Now keep in mind, the big house with plusnet is literally 20 seconds down the road from me

  • dresdeb Beccy Dresden (@dresdeb) reported

    @sarahebourne Interesting, thank you. It's never been an issue for me before, but I've been tearing my hair out on WiFi since switching to Plusnet in July. What sort of cable lengths are you using, and do you have any brand recommendations?

  • elliotspetware elliots petwarehouse (@elliotspetware) reported

    @Plusnet if its as good as home broadband id give it a wide berth. Horrid customer service, dire service in general

  • Hinnybird Maggie #FBLC (@Hinnybird) reported

    @Plusnet Mine & OH mobile showing no service again, this issue has been going on for past month. Can you explain why?

  • Davutlar2 Davutlar (@Davutlar2) reported

    @Plusnet just lost a parent to bereavement. Plusnet don't have a bereavement team, only customer service. Telephone to advise my Dad has passed away and they asked for my Dad's password 😡😡. Seriously. Someone has died and I'm expected to know a password. Ongoing issue I see

  • ppearce1235 Philip 🌸 (@ppearce1235) reported

    @Plusnet Worse broadband company ever. Have had nothing but problems since day one.

  • anotherandrew Andrew Smith (@anotherandrew) reported

    @JamesStant @bt_uk PlusNet has been very good for me over the last 15 years. Can't really tell you about customer service, though, as I've basically never had to use it. Upgrades have always been very smooth.

  • FlagBlyth Flag Blyth 🌹👵 #JeremyCorbynIsMyPM (@FlagBlyth) reported

    @Plusnet complained before that since I joined plusnet earlier this year internet has been constantly disconnecting and when it does connect it is so slow! Tried all of the things on support pages NOTHING helps never had any problems with talktalk where i was before. PLEASE sort it out

  • FlagBlyth Flag Blyth 🌹👵 #JeremyCorbynIsMyPM (@FlagBlyth) reported

    @Plusnet I sent a DM 5 hours ago - you have not even acknowledged it and websit say get help via text - how? when i do not have a mobile!

  • baldbookgeek William James (@baldbookgeek) reported

    @DanF508 @Plusnet Great and same started slowing down and then just stopped working even after resetting my Router