Plusnet Outage Report in Heanor and Loscoe, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Nottingham, Mansfield, Derby and Kilburn.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Total Blackout | |
| Nottingham |
Internet | |
| Mansfield |
Internet | |
| Nottingham |
Internet | |
| Derby |
Internet | |
| Derby |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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George Barrett
(@barrettg93) reported
@jgoodliffe_ @virginmedia I know they likely don’t offer the same download speeds but I’ve always been happy with Plusnet’s customer service, swapped to them from virgin media and they were much more helpful!
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Skratcher
(@frederickwake) reported
@discord keeps disconnecting when I video call or start sharing screen. I'm with PlusNet. I've heard there were issues with PlusNet and discord. Have those been resolved? If not what can I do?
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Paul
(@somethingmobile) reported
@Plusnet #fail it's not helpful when you shut down a 70+ year old couple who are #shielding, phone and broadband. All because your billing system can't take payment. Come on, do the decent thing and get someone to sort this out.
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robert cooper
(@587fm) reported
@Plusnet my transfer date was 9th March, 7 days on I still no incoming calls, no router and since last night no broadband. Hanging 15 mins on phone this morning. Poor poor service. 2 people working from home in my house, what do I do ??????
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Jonny Stone
(@jonnystone72) reported
@Plusnet once again no help from c service. I recommended you to my elderly recently widowed mother. She was promised by your sales team she could keep the landline number she has had for 40 years. Number not kept. Supposed to be sorted today and not. Crying to me earlier! Awful!
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Claire Longhurst
(@theconsulargirl) reported
@plusnethelp Well, that sucks for vulnerable people doesn't it? Still, I expect Plusnet gets its cut of the Premium Rate call fee, so they're alright...
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Paul #DistantSocialising
(@bitoclass) reported
Wow, after 20yrs with @plusnet they've just emailed to say their prices will go up by 3.9% plus CPI every year from this year! Sounds more like a government formula for rail fares than a consumer service price in a functioning competitive market 🤪
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Our Ash™️ 🇬🇧
(@OurAsh1066) reported
@arbronsious @Plusnet Yes! That is the same as us! It is loading and downloading like old people ****!
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SPT
(@stevetaylor13) reported
@plusnethelp changed to Plusnet on 10th Feb. Taken until today for service to start. Due to long transfer have been charge post deal service price by current provider £21 more than Plusnet deal. just received email saying I’ve a £4.70 credit for this. 35 days to switch service!!
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Ross Hindhaugh
(@rossthebassist) reported
looking forward to finally getting rid of @Plusnet in September. How they get rated so highly i will never know. Worst router ever.