Plusnet Outage Report in Heanor and Loscoe, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Ilkeston, Derby and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Derby |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. David 🇪🇺🏴🇫🇷🇦🇹🇷🇴
(@DavidCeiriog) reported
Want broadband at home in UK. No need for fixed calls though I understand broadband comes through the phone line. Previously had good service from Plusnet. Won't go near talktalk. Bit worried about Plusnet now because their dealdoubles in price after 18 months. Any advice?
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Paul
(@cultchie) reported
@Plusnet @DavidCeiriog Ridiculous, as bad as Sky. Surely you will contact customers to offer renewal prior to contract ending???
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The Asperger Gamer
(@AspergerGamer) reported
I thought @virginmedia customer service is bad. @TalkTalk takes the cake though. Got transferred over, in circles, to the point I spoke to the same people multiple times. And can't talk to complaints. I've had a line with @Plusnet for 2 years and only 1 issue. Fixed it in hours.
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Clare Dyckhoff ✨
(@cdyckhoff) reported
@Plusnet having ongoing internet issues which is making wfh impossible. Have sent you a DM but this is day 4 of no internet - can you advise please?
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Citymikeuk
(@Citymikeuk1) reported
@Plusnet can’t even watch a full film with my internet never mind fly a sodding plane
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Anna D
(@AnnaD1979) reported
@Plusnet Shocking customer service - no common sense. Simple issues unresolved, even closing my non existent account is an issue. Please close my account, remove my details & leave me in peace - please
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Amanda Hepburn
(@AmandaHepburn3) reported
When will Comic Relief realise those of us on PlusNet cannot donate via text, it’s not allowed on the network and we miss out? 😠 @comicrelief
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Plusnet
(@Plusnet) reported
@chrisfruss Hi Chris, I'm sorry for the late reply and for the loss of service you were experiencing yesterday. From checking your line I can see the connection has returned and there are no external faults, are you back online or are you still having issues? -Tony Plusnet Sheffield
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Owen M 🏴
(@owen_m6) reported
@Plusnet Can I get online for more than 5 minutes without my internet going down? Not for the past 3 days!
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Clive
(@PollockMarrazzo) reported
@Plusnet Dreadful customer service. Father in Law 82 years been promised three time an engineer three times failed to arrive. Service not connected 1 month from start. Dreadful to say the least. Hopeless. Cancel and it'll cost you £107 !!!!