Plusnet

Plusnet Outage Report in Heanor and Loscoe, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heanor and Loscoe, Derbyshire, England 05/17/2025 18:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Derby and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • badinaz Bernard (@badinaz) reported

    @Plusnet Faults reporting link is down for maintenance

  • Lime_AT_Ltd_UK Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported

    @Plusnet Anoush. I have the problem again, but have found that whilst I cannot access the www as a whole, or use the Whatsapp for @Windows app, I CAN access ONLY @Google sites. I pay for #AVG #InternetSecurity, but am suspicious now. Sarah

  • switchlec Switchlec (@switchlec) reported

    @ElectricalAllen @SkyHelpTeam @SkyUK On the basis of it doesn't matter as the lines are the same, Plusnet for the price is what I always use at home and on site, and at work. Not many cheaper and they will keep the price down on renewals unlike some, and do have some degree of customer service too.

  • Lime_AT_Ltd_UK Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported

    @Plusnet Hi. Apologies for my delayed reply. I realised it was a Windows issue as the Ethernet status showed data packets coming in and going out. I then tried to connect to my iPhone's hotspot. When that caused the same issue, I reset the network settings which worked! Thanks, Sarah

  • PuffyBooks PuffyBooks 🖤 (@PuffyBooks) reported

    @Plusnet had no signal with my mobile phone all day. Restarting the phone makes no difference. (my WiFi is a different provider, which is why I can still get online) any suggestions?

  • sghughes42 Stephen Hughes (@sghughes42) reported

    @Plusnet Any thoughts on why my mother's broadband in SR8 postcode is very intermittent? Was slow at first, now stopped. Hub seems to think it is connected. Before it died I did a speed check, got 0.5mb down but 4mb up which isn't right.

  • randall1uk 🧣🇲🇲 COYS 🇹🇭🏝🇬🇧🐟🇨🇳🦠 (@randall1uk) reported

    @Plusnet The internet is back on so u can cancel the visit? Thanks

  • alan_downes_ 📷 Alan Downes 🎥 (@alan_downes_) reported

    have to cancel, but Plusnet have been in touch to confirm that it will be cancelled. Am I going to retain my existing broadband services until the 13th?

  • badinaz Bernard (@badinaz) reported

    @Plusnet I thought I had sent a DM, but not very accomplished at Twitter. I have an adapter plugged into Telephone line inlet, one side phone, one side broadband. Otherwise no ‘extension’. It’s the same set up I have applied for 2 other providers and not had so much trouble.

  • nathhawley Nathan Hawley (@nathhawley) reported

    @Plusnet is there any issue with your service in LS23 6? Been slow for 24 hrs or so. Thanks