Plusnet Outage Report in Heanor and Loscoe, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Derby, Nottingham, Ilkeston and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Total Blackout | |
| Heanor |
Internet | |
| Nottingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Michael Lenehan
(@MichaelLeneha12) reported
from
Mansfield Woodhouse, England
@plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.
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Mahala
(@ThisIsMahala) reported
from
Mansfield Woodhouse, England
Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks
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Motion Framework
(@MotionFramework) reported
from
Derbyshire, England
@Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Emma 💛
(@emmawruns) reported
@Plusnet Sorry but I am nearly 7 months pregnant and trying to shield as much as possible. An engineer has been out fitted a new socket (which is huge and takes up loads of room) and the issue is still there.
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Marcelo Lecocq
(@mlecocq) reported
@Plusnet hi I have arrived in chile and my mobile is not picking any network. I have roaming activated on please help
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Roger Sanford
(@McWojjed) reported
@Plusnet was this morning both tablet and phone. No sign on screen for couple of hours and big spike showing on the down detector web sites
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Plusnet
(@Plusnet) reported
@stoofer2 Hi there! Sorry to hear about this. I can see this was due to an incorrect password being stored in the router and this has been resolved. If there is anything else we can help you with please don't hesitate to let me know. - Jess, Plusnet Leeds 🌻
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Ian Barrie
(@Bazman500) reported
@Plusnet Not quite sure an 8pm cut off for support is sufficient for the world we live in.
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Sue Brown
(@SueBrownSB) reported
@Plusnet broadband has been cutting out for a couple of days. Now down completely.
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Plusnet
(@Plusnet) reported
@rohithtr Hi there, Sorry to hear you were having broadband issues. I can see the discussion you had with one of our advisors and have sent further clarification via email to you detailing the reason as to why you were offered a credit for your downtime. Dan Plusnet Sheffield
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2 for flinching
(@2_4_Flinching) reported
Well was looking forward to watching Hawkeye....my flats @Plusnet connection had other ideas. Down again!!!
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Brandon 🌹📈
(@brandonj_2001) reported
Hi @Plusnet @plusnethelp, our WiFi has been down for a day now. It would be great if we could have your help.
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Jema G
(@JWBG1) reported
Please could someone at @plusnet tell me how a webmail-only (ex-Madasafish) customer can contact you to report a problem?