Plusnet

Plusnet Outage Report in Heanor and Loscoe, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heanor and Loscoe, Derbyshire, England 01/21/2026 11:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Derby and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomDerby Internet
United KingdomIlkeston Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • frank10743117 frank (@frank10743117) reported

    @Plusnet my wifi has been down all day and I’ve been calling over and over and so far you’ve done nothing to help

  • Plusnet Plusnet (@Plusnet) reported

    @Oxford_Life Hi there, our mobile network doesn't support the use of shortcode SMS I'm afraid so I'm really sorry if that disappoints. - Adam - Plusnet Sheffield.

  • coley43 NikNik (@coley43) reported

    @Plusnet When I am calling your customer service number or the number to advise for moving house, both are saying that the number is not recognised. Its not me dialling incorrectly as I am clicking on the link! I need to speak to someone earlier

  • bazwazp8 Barry (@bazwazp8) reported

    @Plusnet my internet is down any problems in Ba149ss ?

  • gazzahz Gazzahz (@gazzahz) reported

    @Plusnet @plusnethelp are you having any problems? My router has disconnect and started flashing orange almost 10 times in the last 3 hours!

  • frank10743117 frank (@frank10743117) reported

    @Plusnet @ayley26 Why would any one be happy with a price increase when your service is crap and your support are useless

  • rogue_porqupine Rogue Porqupine (@rogue_porqupine) reported

    @Plusnet my Internet has dropped 3 times in the last 20 mins, is there a way where I can get out of the contract early, iv got to be honest this is the worst service I have ever received

  • WillvanLegge Will Legge (@WillvanLegge) reported

    @Plusnet Any problems with BB in the TR3 area today? Mines been down since 1000.

  • alice_kershberg Alice Kershberg (@alice_kershberg) reported

    @Plusnet Dear team, I have no internet since Friday evening. I was assured by your customer service team this was due to a major service outage in “my area”. Despite your website claiming all weekend there was good service. This was due to be resolved on Saturday at 4pm.

  • frank10743117 frank (@frank10743117) reported

    @Plusnet why is my wifi so poor