Plusnet

Plusnet Outage Report in Heanor and Loscoe, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heanor and Loscoe, Derbyshire, England 04/25/2025 22:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby, Nottingham and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomMansfield Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GilesHutchison GilesHutchison (@GilesHutchison) reported

    @Plusnet my broadband is down.... Tested with 2 separate routers/ cables.

  • Kevin_Bridgend Kevin Jones #FBPE (@Kevin_Bridgend) reported

    @Plusnet I have a problem with my plusnet broadband, I raised a call on 9 Feb 2022. This is supposed to be a company with great service. I have raised it as a complaint, no response. Why has this company gone so bad? #PlusnetSupport

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet I have just used gmail via safari and everything seems ok. I assume that means it’s an app issue. I have already contacted Apple just in case but not hopeful of a response. It just seems odd it’s only happening on WiFi.

  • lucywilsdon wilmslow (@lucywilsdon) reported

    @Plusnet are you asking @BTCare to ring your customers to help with router issues…

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet I've replied to say I can have an engineer attend tomorrow 1-6, is this going ahead or not? I'll need to get somebody to sit in as I'm having to work in the office due to the Internet issues

  • adriangrindley adrian grindley (@adriangrindley) reported

    @xas7wcrg9e @Plusnet Having the same issues

  • Plusnet Plusnet (@Plusnet) reported

    @lucywilsdon Hi Lucy, I can confirm that BT would never make calls to customers on our behalf. If you've had a call claiming to be from BT it's likely that it was an attempted scam call. Regards, Emily Plusnet Leeds 🌞

  • TheMadWelshman TMWReviews Of The Damned (@TheMadWelshman) reported

    ****'s sake. My internet may well be fucky for a while. This has been... A fun time. See, apparently, there was a backend error with Plusnet that meant customers renewing within a certain period... Didn't. And showed as pending. So... I called, the problem is apparently being -

  • agyal1234 DeathBougie 👽 (@agyal1234) reported

    @Plusnet why are all of your numbers from your website not recognised? Talk about crap service and I haven't even officially moved to yoi yet. I need to talk to someone.

  • Plusnet Plusnet (@Plusnet) reported

    @yanpotatoqueen_ I'm sorry to hear that you had a poor experience on your first call and I will pass on feedback about this. I'm glad that the second member of staff was helpful :) Regards, Emily Plusnet Leeds 🌞