Plusnet

Plusnet Outage Report in Heanor and Loscoe, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heanor and Loscoe, Derbyshire, England 01/30/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby, Nottingham, Mansfield and Belper.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomNottingham Wi-fi
United KingdomMansfield Internet
United KingdomDerby Internet
United KingdomNottingham Wi-fi
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JimHerbert9 Jim Herbert (@JimHerbert9) reported

    @Plusnet you stopped providing a service and fobbed me offbut ive just paid your debt collection agency what a joke

  • MarwanJohar Marwan🇵🇸🏴󠁧󠁢󠁳󠁣󠁴󠁿🇯🇴🇶🇦 (@MarwanJohar) reported

    @Plusnet Can I replace the router with one that is comaptable with Facebook WiFi? Will this affect the service?

  • Ken98078052 Ken (@Ken98078052) reported

    @Plusnet I stated on letter I wish to cancel all of my contract as e,mail said within 30 days without payment. Therefore can you tell me the day I will lose service.Thanks.

  • Iiamsmain a (@Iiamsmain) reported

    @Plusnet Hello, I am trying to cancel my mobile payments, and to leave Plusnet, as I no longer have a phone. Is there anyway without utilising a phone, as I don't have one. Many thanks

  • Siftah John Baxendale (@Siftah) reported from Manchester, England

    @adechapmanlaw Problem is their phone line is crap, so PlusNet (who they were previously with) also would never get the phone line sorted and they were left with the same crappy speeds. Have signed them up with Sky fibre for less than they were paying for ADSL!

  • Gingersam88 Gingersam (@Gingersam88) reported

    @Plusnet beyond useless. Another month and another overcharge ony broadband. Your customer support ticket previously said it would be sorted but nope, still overcharging

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported

    @Siftah Virgin is still horrible. Forget TV, plusnet broad band then get Netflix, prime, BBC iPlayer etc and a chromecast.

  • lnwrightmaths mrwrightmaths (@lnwrightmaths) reported

    @Plusnet can I report an issue to you this way?

  • Delilah71847825 Delilah (@Delilah71847825) reported

    @Plusnet Thanks for nothing! I'm in absolute agony & ill,I tried to sort my internet connection out but gave up after being asked the same things over & over. He could hear how much pain I was in - my carer even arrived, & he also asked some stupid question! Thinking of leaving!

  • Plusnet Plusnet (@Plusnet) reported

    @Delilah71847825 I'm sorry to hear you feel this way Delilah - when you say stupid questions, what is it that you were being asked? - Jess, Plusnet Leeds 🌻