Plusnet

Plusnet Outage Report in Derby, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Derby, England 11/02/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Derby and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJackSmit Jack Smit (@TheJackSmit) reported

    Well, after 2 years of brilliant support, turns out trying to sort the BT Sport app is too much for the @Plusnet/@Plusnethelp team. Hate having to publicly call companies out like this.

  • tilburyg George (@tilburyg) reported

    Internet down in East London @Plusnet. Any idea when it’ll be fixed?

  • mikereynoldsuk mike reynolds (@mikereynoldsuk) reported

    @Plusnet does straight talking mean treating existing customers as if they were off your shoe and ensuring by useless customer service that they cannot wait to go elsewhere

  • jborgbarthet Julian Borg-Barthet (@jborgbarthet) reported from Colwyn Bay, Wales

    @RhiwWard Yerburgh Avenue has been fighting an uphill battle with BT for weeks due to intermittent broadband faults on Plusnet and BT subscriptions. The exchange is where the fault is and it looks like they’re not willing to upgrade our cabinet. We need council support!!

  • Redcentaur Glenn Reffin (@Redcentaur) reported

    Come on @Plusnet sort out your tech support. 25 mins of circular whining songs on you call waiting and I'm searching for other suppliers.

  • SoupyTwists 𝐈𝐯𝐨𝐫 (@SoupyTwists) reported

    @FattusAntus You should never get a phone with EE. You're paying for all the high street shops as well as Kevin Bacon. Get on the EE network by all means, it's probably the best. But via an MVNO like BT, Plusnet or Virgin.

  • BenjaminEHowe Ben (@BenjaminEHowe) reported

    @plusnethelp @Gadgetoid You could use a service like @PostworksUK to send a letter from your laptop? (although note if you're moving to another Openreach-based provider then you won't need to contact Plusnet as the new provider will do so on your behalf)

  • tilburyg George (@tilburyg) reported

    Brilliant customer support from @Plusnet this evening. We’re back!

  • PeterHa09916691 Pete Hayes (@PeterHa09916691) reported

    @Matthew_Wright @VodafoneUK Plusnet mobile, great SIM only deals excellent coverage and fantastic customer service we have home phone and fibre broadband with Plusnet too! 18 years, two house moves, never lost a minute of service!

  • joshy_mcgee Joshua Murton (@joshy_mcgee) reported

    @Riddley82 @SkyHelpTeam I’m in Wokingham with plusnet and also experiencing an outage today. Have contacted their tech support who have advised me there is a BT fault in the area. Likely resolved by 9PM !