Plusnet

Plusnet Outage Report in Derby, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Derby, England 09/09/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Ilkeston, Heanor, Derby, Loughborough and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Total Blackout
United KingdomHeanor Internet
United KingdomNottingham Total Blackout
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseS19826403 Louise Scott (@LouiseS19826403) reported

    @Plusnet no happy. Service due 2 go live on 15th. Still won't connect. 2 engineer both said authentication error ur end. Was promised a call by 6pm surprise no call. Used all mobile data so now paying for that ss well. If this isnt fixed today ill go elsewhere this is shocking

  • ZZleeZZ More Fun Making It (Lee) (@ZZleeZZ) reported

    @wcrpaul I have backup WiFi on a separate router with openwrt installed. That was just because the last plusnet router was so bad. 2 to 3 drops a week requiring complete reboot.

  • Putih1997 Nicola Kirby (@Putih1997) reported

    @Plusnet I currently can't connect to my internet. The hub is just orange. It went off last night but I still don't have anything. I've disconnected and reconnected and tried to sign in online but it didn't let me.

  • katycolbert Katy Colbert (@katycolbert) reported

    @Plusnet when the internet goes out the night before you need it for uni stuff and you know that as you aren’t the account holder there is nothing you can do to get help. Hope it is up and running by the time I wake up otherwise I’m doomed!

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    Day 5 of no internet. 2 days of work pay lost. @Plusnet keep passing the blame to Openreach, who said they are unable to find the root of the cause. Due to failure to provide the service we are paying for we will be leaving without paying the leaving fee. @Ofcom @BBCWatchdog

  • Rhodri17 Rhodri Theaker (@Rhodri17) reported

    @Plusnet Any issues with services in Bath? No connectivity for me?

  • concretism_mus Concretism (@concretism_mus) reported

    Anyone else having terrible intermittent internet connection with @Plusnet this morning? Disconnects every 5 minutes. Completely unusable. #plusnet #plusnetdown

  • vlouxxx V ✨ (@vlouxxx) reported

    @Plusnet Postcode is NE10 no internet all day we’re being told it’s an issue in the area? Any updates on what’s happening or when it’s likely to be fixed?

  • Michael_I_Jones Michael Jones (@Michael_I_Jones) reported

    @burns_euan Plusnet solidarity, let’s agree to never speak on Zoom.

  • CapitalSteez12 Capital Steez (@CapitalSteez12) reported

    @Plusnet Got no internet whatsoever? Router is working fine light is correct colour and still nothing not working on any devices?