Plusnet

Plusnet Outage Report in Derby, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Derby, England 03/27/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Plusnet outage reports came from the following cities: Ilkeston and Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucy_eats_shoe It's Lucy (@Lucy_eats_shoe) reported

    @Plusnet Is by far the worst internet service provider I have ever had the displeasure of being forced to use. Still using dial-up on a line that is disconnected about half of the time. I can’t even switch out because it’s included in my current rent. Good riddance when I move.

  • co_rzec nutkraker (@co_rzec) reported

    @Plusnet Hi can you check my area, don't know what's going on but loosing connection frequently,most of time is too slow to streaming music.Fastest connection today was 3.8 Mb

  • XeniosPavlou Xenios Pavlou (@XeniosPavlou) reported

    @Plusnet very dissapointed. You sent me a wrong bill worth 191 pound instead of 27.99. You admitted this was wrong. Waiting 2 weeks for it to be sorted. Still waiting for you to alter bill so i can pay!.now your restricting my service?. Get my bill sorted and i will pay!

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @Plusnet I’m fed up trying to get to speak to a human on the phone at Plusnet. Trying to sort out why my connection here in Dundee is so rubbish and substandard here in Dundee. Problem seems to be with both Broadband and WiFi. I might need to find a new provider

  • Dorothy97638586 Dotty V & Free (@Dorothy97638586) reported

    @FlowerP79667758 Plusnet have been great and any problems sorted immediately with fantastic customer service.

  • abdullah_24610 Abdullah (@abdullah_24610) reported

    @Plusnet Yes the wifi signal is terrible. What am I supposed to do about it though? I have an Wifi Extender in my room, right next to my computer but that doesn’t help. I connect it to my PC and it says “Secured, no internet”. It’s like the months go on and you guys decide to become worse

  • QualityIsKing Peter Gould (@QualityIsKing) reported

    @OpenreachHelp Hi. My parents moved from @Plusnet FTTC to @bt_uk FTTP. It was due for install today, but BT got the dates wrong. Plusnet was cut off today and BT isn't live until mid-August. They've moved back to Plusnet, but it's ~10 days to reactivate. Can you help please?

  • virgin747 Peter Marnick (@virgin747) reported

    @Plusnet Just wanted the team for your excellent customer service. Had a fault caused by @OpenreachHelp. You have kept me informed every step of the way, no chasing from me and then today offered me compensation for the trouble. Really impressed and wanted to let you know.

  • Plusnet Plusnet (@Plusnet) reported

    @mrmcc1976 Hi Mark, I'm sorry to hear you have been having issues accessing the website. Can you confirm that this is still an issue? - Curtis, Plusnet Sheffield

  • chemicallibby LibBae (@chemicallibby) reported

    @Plusnet your broadband is terrible! We've been paying for fiber and apparently we've been on standard line the whole time! Yet again the routers flashing orange you try everything and it still not working. Stay away from Plusnet!