Plusnet Outage Report in Derby, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Derby, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Derby, England
The most recent Plusnet outage reports came from the following cities: Nottingham, Ilkeston, Derby and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Matt Deacon
(@MattJamesDeacon) reported
from
Shepshed, England
Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Henry
(@Russ_henry) reported
@Plusnet I took out an 18mth £22.99 contract in March with a £70 gift card. 1st you overcharge me and now you tell me you have no record of the gift card being applicable. Shocking service !!
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Plusnet
(@Plusnet) reported
@EddieRobson I'm not sure if it mentioned it when you made the change, these can take up to 2 hours to kick in. If you're still having trouble after that though, let me know and I'll see if there's anything else I can do on my end. -Tony Plusnet Sheffield
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Joe Fae Glesga
(@joe_yer99) reported
@bt_uk Eventually, after 40 minutes on the phone. 3 times I had to call BT. You need to fix your systems. BT were wholly to blame. Plusnet here I come.
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Matt
(@chinmj) reported
@FrPsiChi @Plusnet I get that they don't currently support it, the question is whether they will by the time that the signal boxes are deactivated at the end of June.
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Simon Chinery
(@FrPsiChi) reported
@chinmj @Plusnet Plusnet mobile doesn't support wifi calling but if your phone SIM is EE and Plusnet provide your home internet (via bt line) you should be fine.
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Laura Fletcher
(@drlaurafletch) reported
@Plusnet I am only getting 3G on my phone, wherever I go. No 4G. I’ve tried restarting, removing SIM etc. It’s an iPhone X. Please let me know how to solve this problem as connectivity is SOOOOO slow!!
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Spencer Humphrys
(@SDH0687) reported
@MatronBudds @SkyUK We had similar. Sky wanted to charge a fortune to TV and broadband. We left sky (after about 12 straight years with them) and have moved to plusnet. Much better customer service, better internet speeds and cheaper too 👍🏻
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Plusnet
(@Plusnet) reported
@j_berry Hi Jennifer and sorry for the delayed reply from us. I've just checked and can see that there was an issue affecting your area yesterday that's since been fixed. We're really sorry for the disruption and please get back to us if there's still an issue. - Adam - Plusnet Sheffield
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potato queen🥔
(@yanpotatoqueen_) reported
@Plusnet I understand you're busy but my router keeps turning off / having issues, one was sent out 1st but hasn't arrived. please can i have an update on this as i work from home
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Ash Richardson
(@LMDX01) reported
@Plusnet need help please