Plusnet

Plusnet Outage Report in Derby, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Derby, England 10/11/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Derby, England

The most recent Plusnet outage reports came from the following cities: Derby, Nottingham, Ilkeston and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Total Blackout
United KingdomHeanor Internet
United KingdomNottingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet see the issue still hasn't been rectiied since 2020

  • scam516 Sam campbell (@scam516) reported

    @Cousins155 @Plusnet They dont... then when you go further they issue refunds but end up taking more money from you instead of giving you the refund... companys a joke.. im moving to bt..

  • Steff_Hurst Steff Hurst (@Steff_Hurst) reported

    Whyyyyyy did I switch from @Plusnet to @virginmedia 😭 Virgin never wooooorks. This is going to be a long 12months until I can switch back!

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet why does the email say setup account now and the hyperlink for that takes you to a login page and not a setup page

  • DanBalmbra Dan B (@DanBalmbra) reported

    @Plusnet Internet service down for me in Portsmouth, anything going on your end?

  • litwardle Lee / 2E0GZM (@litwardle) reported

    Hey @Plusnet My fibre router is about 6 years old and now sad, slow and unreliable. (Happens to the best of us) I'm still in contract as I started a new one just under 2 years ago. What's the process please? UN: litwardle

  • PaulaThinking PaulaThinking (@PaulaThinking) reported

    @Plusnet There is a known issue on EE but we have had no info from Plusnet. No info on your website either. It is supposed to be put right by this evening but it has taken much too long to fix

  • Glenasawrus Glenasawrus (@Glenasawrus) reported

    @Nemesis3000 Best in the area for us is plusnet tons of people I know are on them. Better service speeds and when there is an issue they actually sort it

  • NoLabelAssigned Anton Cruz (@NoLabelAssigned) reported

    @Plusnet Hi, Considering joining Plusnet on a monthly SIM only contract. Spotted this in the terms & not sure what it means exactly. “22. Our right to suspend your service…” “22.1.5. ... (if) you fail to maintain an active Direct Debit on your account…”

  • safqety yyyoung (@safqety) reported

    @Mac27111960 @Plusnet Damn I faced the same situation I tried contacting Facebook support and got automated robot replies, I even tried appealing but to no avail not untill I got recommended to @Microtullz on Instagram who helped me reactivated my account in less than an hour, you should contact him