Plusnet Outage Report in Ilkeston, Derbyshire, England
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The latest reports from users having issues in Ilkeston come from postal codes DE7.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, Mansfield and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
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| Ilkeston |
Internet | |
| Nottingham |
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| Ilkeston |
Internet | |
| Mansfield |
Internet | |
| Ilkeston |
Internet |
Community Discussion
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Plusnet Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Neil S Grainger
(@NeilSGrainger) reported
@chrishallrides @virginmedia The only way you can "negotiate" a lower price is to cancel. Not threaten to cancel, you actually have to cancel. Then they ring you back with all these amazing deals they couldnt offer before. I gave up after 12 years and moved to Plusnet.
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J Peter
(@3zi090) reported
@plusnethelp @Plusnet How many times do we have to phone to be paid £107 which you incorrectly took from us and then agreed to pay back. So tired of this appalling customer service. This is even with an ongoing complaint, you should be ashamed of this incompetence.
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MsLondon
(@heyholondon) reported
Never want a landline AGAIN! Please avoid @Plusnet - the very worst customer service! I was invoiced £60 for an engineer who didn’t come but stated he did on his notes - due to Covid (& having MS) - so I cancelled the account. Now they’re charging MORE as I didn’t pay on Xmas Eve
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Pee Kay
(@McGlumpherty) reported
@plusnethelp Fault. I'd love to see the awards you've won for your customer service as if they're anything other than a Plusnet mug with 'we're the best' written on it with the blood of a customer, I'll be astounded.
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Pee Kay
(@McGlumpherty) reported
@plusnethelp Sent back to the God awful website to try and navigate reporting a fault. This looks simple until you reach the point where you can't check the dial tone on your landline, because you don't have one. Something Plusnet are told every couple of weeks when you're reporting another..
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Jane Abulume
(@ojabling) reported
@VAVelocity @plusnethelp Can you tell me how to post on plusnet Twitter page. Been directed messaging them and they are not replying. Don’t understand why Twitter is the only means of contacting them. They stupid chat doesn’t work and nobody answers the phone
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spion klopp *⭐️⭐️⭐️⭐️⭐️⭐️
(@arpeggi1) reported
@bikeruk111 @Plusnet Same here, can’t get through on phones so assuming wider problems??
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Oliver Hiscox
(@OLIFAByt) reported
@Plusnet @Plusnet Worst internet providers in this world (AVOID PLUSNET) constantly cutting in and out! I bought a £250 router to upgrade form they’re shite router but it made no difference! but the router only increased the signal and has much much MUCH more features
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coldcoffeeshits
(@coldcoffeeshits) reported
@reynlord @Plusnet @WeAreOpenreach Just so I understand this, it goes goofy as **** outside along the wall, through the ******* window and in through the window ledge into a plug that isn't properly installed? These ***** better give you a years free internet to go with this botch.
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Crone(akaCorona)🤒Alone😷
(@PamillaBAV1) reported
@Louperb @TalkTalk @Plusnet I'm lucky with speed etc. Had an issue when it was off over a weekend early Nov but that was down to a **** up at the BT exchange