Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 02/22/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Derby and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomMansfield E-mail
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet

Community Discussion

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Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • adamjb68 Adam Bargery (@adamjb68) reported

    @Plusnet I am trying to change my direct debit details and there is nowhere I can do this online. According to help I go to bills. I do, but nothing to change details

  • Geeaston1983 Rick Latham (@Geeaston1983) reported

    @Plusnet shocking customer service guys. Been waiting 8 days for a SIM card. You’ve sent 2 so far but haven’t put my house number on either. Can I just be sent a SIM card please?

  • SDemporium Suzy (@SDemporium) reported

    @Plusnet It is a constant issue since having the line, I am even paying more now than I was before For supposedly better internet that can apparently support more devices at once. Typically it can’t even efficiently support one. I’ll be calling up to give notice that I’ll be leaving.

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet still waiting for your customer service ? Its #notgood

  • _justsarahp Sarah 👩🏻‍💻 (@_justsarahp) reported

    @blindandb0ujee No I mean like a decent carrier. I’ve gone with plusnet because of the free roaming but it’s a one month contract so if it’s not good I’ll swap. I’ve heard bad things about all of them at this point

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet @HendoRelish Hi can you check k the emails as I uave been waiting for 2 days now for a reply ?? Not a happy customer

  • NotThatExciting That Other Guy (@NotThatExciting) reported

    @quaplek I'm sizing up the cost vs Plusnet just now, and it looks like 6 on one hand and half-doz on the other. Probably be pennies a month in it to go from 70 down, 20 up to 500 down, 70 up.

  • SimonCoopey Simon Coopey (@SimonCoopey) reported

    My @Plusnet contract expires in a few weeks. Because the new provider has arbitrarily decided to activate their service a few days before the end of the PlusNet contract they want to charge me £7.20, event though I would have paid until the end of the contract. *****.

  • SarahFi95957241 Sarah Field (@SarahFi95957241) reported

    @Plusnet I’ve just received my first bill with you complete with extra call charges. Problem is… I don’t have a phone connected to the line. It’s for broadband purposes only! I can’t get through on your phone line. Not a great start to my contract with you to be honest.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step