Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 01/01/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston E-mail
United KingdomIlkeston Internet
United KingdomNottingham E-mail
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet

Community Discussion

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Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet email still down. Loyal customer for many years. Normally good service, but email needs to be stable and reliable

  • IanHOPKIN4 Ian HOPKIN (@IanHOPKIN4) reported

    Can anyone inform me if anyone is working in customer care at Plusnet I never get a response. They don't do me proud

  • RogerOB49 Roger (@RogerOB49) reported

    @Plusnet Hi any idea when you will get this Probus sorted as here in Lowestoft our email is not working

  • Plusnet Plusnet (@Plusnet) reported

    @evans_chirrup Hi Brenda. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.

  • ElizabethByrn15 Elizabeth Byrne (@ElizabethByrn15) reported

    @Plusnet Can't login today - no email - help!

  • Plusnet Plusnet (@Plusnet) reported

    @MMWGrumpyDonkey Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • woldsweather Trevor Appleton (@woldsweather) reported

    @Plusnet Email not working this morning after being OK last night on broadband 2 different pc's and mobile phone on mobile signal. Is there a problem your end?

  • SazEHyde Sarah Hyde (@SazEHyde) reported

    @Plusnet I'm also having problems logging into my email.

  • MLawsonDesign Mark Lawson Design (@MLawsonDesign) reported

    @Plusnet @Google I’ve had to come back to this tweet to find that link. It’s not apparent on the actual web site home page or help page. Need the link on the Help page please! Likewise I used to like to check the Service Status page for reporting an issue. But I can’t find that on the site now.

  • failedmuso Rob Puricelli (@failedmuso) reported

    @Plusnet Any chance of an update on the email server issue that ISN’T a copied and pasted stock answer, Matt? #PlusnetEmailDown