Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 11/28/2025 23:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Ilkeston, Mansfield and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham E-mail
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Alteredgeist Uncle Establishment (@Alteredgeist) reported

    @Plusnet We keep having small outages. Even a small outage is a nuisance when I'm working from home - I work with video so it breaks huge uploads/downloads & breaks the VPN, costing time. The account is in my housemate's name, I'll have to get him to get in touch when he has time.

  • beckyjbannister Becky Bannister (@beckyjbannister) reported

    @Plusnet my phone is saying emergency signal only today, have restarted it several times and taken SIM card in and out. Is there problems in my area?

  • SteveisSensible Steve Bannister (@SteveisSensible) reported

    @MarcAspinall Plusnet are super-helpful if you ever have any problems.

  • chris_a_tye Chris Tye (@chris_a_tye) reported

    @Dawnchandler84 @Plusnet Oh indeed - I only ever call them when it’s renewal time usually, BUT when I had issues with my house move 2 years ago they provided great service. AND: BT Sport for a tenner. That’s the clincher!

  • JuliaRoseOD Julia O'Driscoll (@JuliaRoseOD) reported

    @Plusnet hi! Having problems with using my sim abroad and can’t connect to customer service number. Can someone help?

  • webrarian Chris Goddard (@webrarian) reported

    @AMJ1981 @Plusnet Just had exactly the same. My bank says they never attempted to take payment. Glad I'm not working on their Customer Services this morning.

  • Plusnet Plusnet (@Plusnet) reported

    @Virtual_Vince Thank you for confirming that. I'm sorry that it's not showing on our service checker and that you are unable to register for updates with EE. It's good to hear that EE are aware of the problem - hopefully everything will be working soon. Regards, Emily Plusnet Leeds 🌞

  • darrentheviking darren smart (@darrentheviking) reported

    Dear @plusnet please can you explain why I & many others have been without service for 3 days now? Please can you outline what you are doing to fix the issue & the timeline for that. I have only been a customer with you for 3 months & am surprised at the lack of customer care

  • Leonieravindra1 LeonieP (@Leonieravindra1) reported

    @Plusnet I sent an email to ask about my service which I erroneously renewed.Please can you reply

  • chris_a_tye Chris Tye (@chris_a_tye) reported

    @_WildfellHall @Dawnchandler84 @Plusnet I’ve always found them reliable. Speed is OK, but they’ll give you an estimated speed. They’re part of BT, but the service is much better!