Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 10/11/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby, Nottingham, Ilkeston and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Total Blackout
United KingdomHeanor Internet
United KingdomNottingham Total Blackout

Community Discussion

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Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fmkhan213 F. (@fmkhan213) reported

    Having the worst few days of switching to @Plusnet, firstly I didn't receive the sim for 13 days, part of it thanks to @RoyalMail. Then when I popped it in, I am not able to connect to internet. I am out of any kind of mobile internet for about 6 days now!!

  • JimJam_Binks S (@JimJam_Binks) reported

    @Plusnet hi, can you advise how to get through your phone system to chase a delayed set up or cancel service? Have been on hold for several days now and had no luck getting through.

  • MoAmy3715 Amy Cornell (@MoAmy3715) reported

    @Cevni @Plusnet @FilmGuff That’s technology for you - waits until you need it the most and then it ***** right off. Hope they fix it (and actually FIX it) soon!

  • tashakawaii Valin Niantis (@tashakawaii) reported

    @Plusnet Twice my broadband has cut out in the last couple of days. What is going on?

  • taijipaul taijipaul (@taijipaul) reported

    43 days now without phone and broadband Plusnet tell meOpenreach have to much work have not got an engineer available you would have thought after 6 weeks they would have found one after continually telling people are working on the issue what a load of lies

  • HinaElton hinstar (@HinaElton) reported

    @Plusnet hi i sent you a DM and tweet directly and no response. Waiting over 45 mins listening to Christmas music is painful can you please respond to my query as soon as possible. I refuse to pay for a service I don't have

  • Ash_Squires ⚽1919 LUFC ⚽💙💛 (@Ash_Squires) reported

    @Plusnet I haven't had mobile phone reception for 2 days is there an issue with the EE network?

  • cortexrock Mark Roberts (@cortexrock) reported

    @bt_uk I have done, yes - thank you, Catherine. But not with BT or Plusnet, because the offboarding process from John Lewis BB has been handled so poorly and been such a pain in the backside, it would suggest that I would have similar issues in future should anything else go wrong.

  • mattchoo87 Matt Harrison (@mattchoo87) reported

    @Plusnet third tweet now… a week without a mobile network and no response. I certainly won’t be staying with you now

  • mattchoo87 Matt Harrison (@mattchoo87) reported

    @Plusnet I’ve waited since last Tuesday for my SIM card and I’ve been networkless since Thursday. I’m paying for a service I can’t use. I know it isn’t your fault but is there a way of getting a SIM card to me via courier?