Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 01/24/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Ilkeston, Mansfield, Derby and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomDerby Internet
United KingdomIlkeston Phone

Community Discussion

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Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • monsieurijh E (@monsieurijh) reported

    @supertanskiii BT business Hub6, does 2.4ghz and 5ghz....got mine off ebay after a year of extremely bad plusnet router performance, and WOW, noticeably better in every aspect...setup instructions on plusnet forum under BT business hub👍👍

  • MCY1X 💙 Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️‍🌈 (@MCY1X) reported

    I’m leaving @Plusnet I told them last week Ever since then I’ve had problems with my #internet connection! It’s dropped out twice today already. Is #PlusNet vindictive? Funny how this has just started happening now.

  • Manny_Street Your man in the street - 💙 #NHSblueheart 🏳️‍🌈 (@Manny_Street) reported

    @jdpoc Tell me about it! I used to do this kind of thing in my previous life. Retirement is fabulous! This was confirmed today when I went to help a friend with his dodgy network. Weirdest thing I ever saw - Plusnet and Openreach engineers flummoxed. Small, cheap WAP answering...

  • DarthRider4 Darth Rider (@DarthRider4) reported

    @Plusnet Making a call from my Plusnet mobile to a land-line, if the land line is engaged your network does not give an engaged tone it just drops the call like you had dialled an unknown number.

  • zoe_engstrom zoe engstrom (@zoe_engstrom) reported

    @Plusnet my husband cannot work from gone because of the atrocious connection and speeds. I am making a complaint to OFCOM, and I would like to discuss early termination as you are not upholding your end of my contract.

  • NickCla35508819 NC (@NickCla35508819) reported

    @supertanskiii Buy your own devolo wifi magic 2 power line adapters are really good you can clone it to your existing router or put you plusnet on modem mode only. Theres lots options out there. Will cost £90-130. But check if it's your download speeds going into your property are crap first?

  • KatYoung38 Kat Young (@KatYoung38) reported

    @Plusnet @YorkshireTea I keep having to reset my router could you please help

  • dcag39 David Gibson (@dcag39) reported

    @supertanskiii If you have Fibre broadband you need a VDSL Modem router, log in to your plusnet account search in help for own router and it should tell you what details you need to put in your new router to connect to there network.

  • zoe_engstrom zoe engstrom (@zoe_engstrom) reported

    @Plusnet we’ve been with you since May. I am absolutely gutted that we signed up to this shower of an internet service. My whole family keeps their WiFi switched off on their mobile phones because you are not providing us with the service we signed up for.

  • KittiKat76 Kittikat (@KittiKat76) reported

    @Plusnet our landline has had no dial tone for two weeks, but you can ring in? Please help