Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 03/31/2026 06:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomMansfield E-mail
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout

Community Discussion

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Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dvngl David Nagle (@dvngl) reported

    @Plusnet Hi Ela, it's back up and running again now. Was down for a couple of hours yesterday evening. David.

  • ruthturley18 Ruth (@ruthturley18) reported

    @IanWLee23 @Plusnet We are still missing a day’s worth of emails - around Wed 10th Nov. Is it right that there’s no prospect of ever getting those back, as we’ve been advised by Customer Service? Husband now shakes his fist at TV every time your advert comes on!

  • NSMHD nsmmedia 🏳️‍🌈 (@NSMHD) reported

    It’s nice to know there is some good customer service out there. Just had a lovely call with @Plusnet who without fuss put me onto a BF mobile deal really friendly customer support, @SamsungUK could really learn from @Plusnet !

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    This is ridiculous the internet connection that was fixed on Thursday is not working again😡 Sort it out @Plusnet or have the decency to end my contract without penalties #SortItOut

  • janestevenson68 Jane #DitchTheDeadline #YellowRose 💙 (@janestevenson68) reported

    Anyone else having problems with Plusnet? Last week we had problems with email...now resolved. Yesterday and today, issues with wireless connection with TV and Smartphones.

  • binderella1 Bindi P (@binderella1) reported

    @Plusnet Hiya. I haven’t tried yet. The issue is intermittent so I will have to do it at some point. I did follow those steps when I first switched to Plusnet and it helped. Is it correct that I have to repeat this? Thanks.

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Markgsparrow Don't ask the price, ask if @plusnet can keep even the simplest promise. A reliable router is damning with feint praise, if a box of plastic and metal is the best thing about them I've got a really pretty box of nails which is as much use as their customer service.

  • Rhomidnight Midnitejem (@Rhomidnight) reported

    @Plusnet I need to ask a question about your deals, I’m cancelling my contract with Vodafone due to bad customer service, I will be losing that line on 25/11 so wouldn’t have a phone or broadband to provide for when signing up, will this be an issue with signing up to you guys?

  • StarzeeCS Starzee (@StarzeeCS) reported

    @Plusnet Absolute joke, no support.

  • Hullaba16167166 Hullabaloo (@Hullaba16167166) reported

    @Plusnet If you actually billed correctly it would have been paid!!!!!! How many years was it paid on time without fail???? Your staff consistently failed to deliver, wrong amounts, router return label still not sent?!!!