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Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Ilkeston come from postal codes DE7 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Ilkeston, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, and Mansfield.

CityProblem TypeReport Time
Ilkeston Internet 16 days ago
Nottingham Internet 1 month ago
Mansfield E-mail 2 months ago
Ilkeston Internet 2 months ago
Nottingham Internet 3 months ago
Ilkeston Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • trevormiddleton
    Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pat1doughty
    Pat1doughty (@pat1doughty) reported

    @Plusnet is anyone else having problems receiving and making calls on Plusnet Mobile, our number has stopped, but still recent texts. Plusnet seem to think it’s ok for you to have phone number that doesn’t work!?

  • SusanRead15
    Susan Read (@SusanRead15) reported

    @lottyburns @ThreeUK PlusNet works extremely well. Still free roaming. I’m paying just over £8 now for 15Gb data & unlimited minutes & texts. Left GiffGaff as had issues making calls when abroad.

  • topcat_2006
    Tramline TEC (@topcat_2006) reported

    @Plusnet your service is hopeless. Despite suffering issues and being promised a call back late February noone has called. I've complained on twitter, given my details and noone has called me. I've been queuing for hours on you phone lines. What's going on?

  • Jav_1882
    Javad (@Jav_1882) reported

    @Hotspur67 In recent times no. The only issue I had was in August they gave me a new *** which is an old BT hub under the hood. They are always behind the curve with BT. There were performance (speed) issues so I had to buy a third party hub from Amazon and plusnet reimbursed me cost of it.

  • LittleGems_SEN
    Little Gems SEN 💙 (@LittleGems_SEN) reported

    @Plusnet Hi, I have tried DM regarding a problem but I have not had a response. Would someone be able to contact me via DM

  • _DirectingMind
    DirectingMind (@_DirectingMind) reported

    @LukeHarby @Plusnet I had the same issue now another 2 weeks for Openreach to come back. Did you have anymore luck? They have a monopoly on the fibres and aren’t accountable to end users so provide a horrific service @WeAreOpenreach

  • steve5162
    Steve Bailey (@steve5162) reported

    I am currently a Plusnet mobile customer. My chosen plan was £6, 4Gb data, unlimited calls and texts on a rolling 30 day arrangement. My monthly plan has increased to £6.55. My old arrangement is still available to new customers which I consider grossly unfair @Plusnet

  • Jav_1882
    Javad (@Jav_1882) reported

    @Hotspur67 I’m not going to ask but I bet whatever you’re paying BT it will be cheaper with PlusNet. If you’re looking to make some savings I’d go plusnet or ring them up and get a quote then go back to BT and speak to their customer retention department and they might make a counter offer.

  • DougieDCam
    Douglas Cameron💙 (@DougieDCam) reported

    @plusnet help! I have no phone signal so can't call you. No reports of a fault on the ee service. Can you help me resolve this issue please?

  • rl_keith
    Robert Keith (@rl_keith) reported

    OK @Plusnet my service stops working at 9:00 PM EVERY NIGHT. Your support stops working at 8:00 PM. Any ideas?