Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 11/24/2025 09:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Mansfield and Derby.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aimzite Aimee (@aimzite) reported

    @Plusnet hey Plusnet, you offered me 3 months free service as compensation for my line not activating (which was nice of you), but you still took full payment on December 24th? Any chance of getting that back?

  • Plusnet Plusnet (@Plusnet) reported

    @Striker99613542 Hi there, I'm really sorry about that. I can see that the account has been closed and a refund arranged for you so that should reach you within the next 20 days. Do give us a shout if there's anything else we can help with in the meantime. - Adam - Plusnet Sheffield

  • r4chelpartridge Rachel Partridge (@r4chelpartridge) reported

    @Plusnet good morning plusnet, new customer here. 👋🏼 we’re supposed to be switching but haven’t had a text or email from you. I’ve logged in and there is nothing on my account. My current provider internet has stopped working today so we’re without internet (teenagers x2 😭)HELP!

  • Plusnet Plusnet (@Plusnet) reported

    @chaplainchrisb I'm sorry to hear that you've been having problems with your connection. Testing your line hasn't picked up the cause from here. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞

  • berttagg CT (@berttagg) reported

    @plusnethelp I need help from 3rd line to move my domain away from plusnet. Please can you raise me a ticket thetaggfamily

  • malik3_qi SaaQi Malik (@malik3_qi) reported

    @Plusnet @C0lin_Y0ung I had issue a with my accout and I was recommended to brisk_crakk on instagram,he helped me fix my account in 10 minutes

  • fawizium Bando Calrissian (@fawizium) reported

    Plusnet is the worst broadband provider omg. Why did my mum ever sign up with them?

  • SunflowerSolut1 Sunflower Solutions (@SunflowerSolut1) reported

    @Plusnet your service is appalling! Locked in until may on a totally substandard WiFi package! #poorservice

  • K3v8az K3v8az (@K3v8az) reported

    @andyricflair I had plusnet for a while, just worked, i had zero issues with them. 👍

  • randomfluky Nikki Swinburn (@randomfluky) reported

    @Plusnet hi u guys took over our service yesterday, we've reset the router multiple times. Cannot gain access to the Internet. I work from home I need this running. I don't mind it being intermittent but it won't even connect. Mike