Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 12/12/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, Mansfield and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston E-mail
United KingdomIlkeston Internet
United KingdomNottingham E-mail
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anuja2015 Anuja Chatterjee (@anuja2015) reported

    @Plusnet Do you know if the Plusnet broadband service is down near York University area? My router is showing an orange light.

  • SenpaiUKgaming SenpaiUKgaming (@SenpaiUKgaming) reported

    @Plusnet Fix the tinter webs while your there. 👍

  • ThatOrcadianGuy ThatGuyFromOrkney (@ThatOrcadianGuy) reported

    @Plusnet how come your site says contact is 9-6 on a Sunday yet when I call up it says your closed? Been trying to sort out an issue for the last 4 weeks, yesterday was told I'd get a call back within 24hrs...guess what...it's been 24hrs and still waiting on that call 🙄

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @Plusnet 8am-8pm daily my arse. What ******** have your customer service team been doing all day?! Absolutely shocking display

  • nervousgradient nervousgradient (@nervousgradient) reported

    @King_CJK @SkyHelpTeam Same in YO30 with me - I just called PlusNet and they said there was reports of faults in the York area but they were unable to help and their service tracker shows no issues..

  • Matsukaze1310 Doc Neenz, innit (@Matsukaze1310) reported

    @aimeecharnell @virginmedia Plusnet were appalling when I had broadband with them. Ended up with no internet for about 2 months when I was in final year of med school because of their dire customer service then when they did eventually agree to come out to look at it, they still made a hash of it

  • wkeenan Wayne (@wkeenan) reported

    I love your service @Plusnet but your out of contract broadband and mobile roaming charges take the piss, goodbye x

  • anuja2015 Anuja Chatterjee (@anuja2015) reported

    @slash_addicted @Plusnet Same for me. Have been on the phone to them. Tried resetting router, passwords etc. They are sending engineer on Tuesday. The earliest they could do. Frustrating as I work from home. Hope they can resolve the issue. Seems an area wide problem?

  • slash_addicted Sharon (@slash_addicted) reported

    @SamTurrell @anuja2015 @Plusnet Just heard from friends in Clifton and Copmanthorpe who are having problems as well so obviously a widespread issue.

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @lab_2402 @Plusnet Seems like it’s a problem with plusnet, sky and talk talk, so seems like an open reach problem across york. But nobody is acknowledging there’s an issue, just recommending that people book engineers which won’t come until Friday next week. People need the internet to work