Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 09/17/2025 23:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby, Nottingham, Ilkeston, Heanor and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomIlkeston Total Blackout
United KingdomHeanor Internet
United KingdomNottingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aaronyoungesq Aaron Young (@aaronyoungesq) reported

    @plusnethelp @Plusnet Hello. My fibre died in the wee hours. I've run through all your support tips and no joy. No one is answering the phone. Please help.

  • Franny1916 Frances E Russell (@Franny1916) reported

    @athenalamnisos1 @virginmedia My experience of VM was also a catalogue of exceptionally poor service. Switched to Plusnet. Not perfect but better.

  • TheWolfofDonSt Connecting With D.O.T.S - EP OUT NOW (@TheWolfofDonSt) reported

    Thank god we don’t need to leave the house so I can rely on the 4G i’m not using in order to make up for my AWFUL @Plusnet WiFi

  • tatton_david David tatton (@tatton_david) reported

    @MattNealRacing Go to plusnet its cheaper and still Bt matt I've been with the 13 years no problem

  • catsarelife99 Tina Hyland (@catsarelife99) reported

    @Plusnet I DM'd @plusnethelp on 15th Dec and stil no response? It advises in my plusnet account help section to contact them via Twitter. Can I DM you with my query or can you look at my query from their inbox ? Thanks

  • dinkytinkerbell Charlotte Leppington 💙 (@dinkytinkerbell) reported

    @Claytoncast @ThreeUK I went from being an O2 customer for years as customer service was shocking lots of problems and deals expensive to Plusnet. Fab deals great customer service 👍🏻

  • TheGoodestBuck TheGoodestBuck (@TheGoodestBuck) reported

    If you've got Plusnet broadband totally get the BT Hub 6 (£30 new off th'ebay). Huge step up from the Plusnet router. Proper WiFi coverage. Prob frying my brain and transmitting raw covids everywhere, but excellent signal strength.

  • HollehMonstah ✨ D I E S E L ✨ (@HollehMonstah) reported

    Looks like I’m having internet issues, so don’t be concerned if I’m quiet for a while! Chances are it’ll be fixed in no time but also there’s no guarantee b/c Plusnet lmao

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • mdsa92 A (@mdsa92) reported

    @calico_cop My tablet never connects to PlusNet for some reason