Plusnet Outage Report in Ilkeston, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ilkeston come from postal codes DE7.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Mansfield, Ilkeston, Nottingham, Derby and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
||
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Total Blackout | |
| Ilkeston |
Internet | |
| Mansfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Richard
(@SofaSlurpa) reported
Always had a great experience with @Plusnet , until they charged me £200 to cancel a contract for my mother in law who died recently. I set up the account up in my name because she had dementia. Nice!
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Mimi 🅾️+
(@mblingane) reported
@O2 hi. My @Plusnet broadband is down. They’re looking into it. In the meantime is there a way to temporarily increase the data on my mobile whilst they fix it.
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Plusnet
(@Plusnet) reported
@SimonHarreYoung Hi there Simon! I'm sorry to hear you're having issues, I can confirm it looks to be a major service outage and Openreach have advised this should be fixed by 6pm this evening. Please do let us know if you are still having issues after this time. Jess - Plusnet Leeds
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Will Breckin
(@WillBreckin) reported
@Plusnet really disappointed with my service from Plusnet 😐
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jaggy thistle
(@jaggythistle50) reported
@plusnethelp @Plusnet absolute dreadful service. Just joined you last week. No Internet for the last 2 hours. I'll be in touch tomorrow to cancel. Poor service after great promises.
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JJ
(@JJHB_illa) reported
Whatever you do don't switch to @plusnet they leave you without the internet for 5 days and counting and don't care, poor customer service
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Helen
(@helen39744435) reported
@Plusnet 3 calls made to fix drop in speed. Cap lifted, twice nothing happens. Constantly having to reset box. Finding it hard to WFH. Promised outreach twice but nothing has happened. Very frustrated and disappointed in customer service. I want this escalated to a manager
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⚽️🏴💻🕹🚅
(@matthewe_1989) reported
@hannevaan @Plusnet Tell me about it, press the option to cancel your service straight through, want them to convince me to stay and move house, cant help@put you through to move team, on hold for over 30mins first call got cut off and no one answered
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Charlotte
(@D1Charlotte) reported
@Plusnet I’m really not happy. Internet and landline still not working. You said back in January you were applying an 18.99 credit to my next bill, you didn’t. Then I spent over an hour on the phone in May and was assured the credit would come off June’s bill. It hasn’t, all lies
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Fife_Hedgewitch
(@wiggle_chops) reported
@jaggythistle50 I've been with Plusnet for 6 years and never had a major issue. Luck of the draw I suppose.