Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 02/08/2026 10:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, Mansfield, Derby and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomDerby Internet

Community Discussion

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Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • patently patently (@patently) reported

    Every single previous ISP has failed to solve connection issues. When they’ve happened, we’ve (literally) had to change ISP after weeks without broadband. I chose @Plusnet for the customer service reviews, I’m pleased I did.

  • lukealbarran Luke Albarran (@lukealbarran) reported

    Hi @Plusnet I am a broadband customer but currently not receiving any broadband whatsoever. Please advise as to how you are going to fix problem.

  • SteCollins Steve Collins (@SteCollins) reported

    @Plusnet Just wanted to say how helpful and knowledge Ian from your tech support team was earlier in getting a switching provider error working. Great customer service and very quick resolution.

  • martinp23551490 martin peters (@martinp23551490) reported

    @Plusnet why did your engineer allister not turn up for the appointment today had loads of text's but no show then get message saying job complete never saw anyone whats going on?

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    Plusnet is carp not working for days keep getting messed about

  • badtoilet Calvino (@badtoilet) reported

    I'm really happy with most of my #sim only deal with @Plusnet but saying you can't call me to fix an issue that is not my fault is weak for a telecom company? #mobilephone

  • distanceleft Distance Left (@distanceleft) reported

    @solobasssteve @virginmedia Sorry to hear, I’ve had no issues with plusnet.

  • _alfie_noakes Adam (@_alfie_noakes) reported

    @plusnet Hi. Broadband has been patchy/not working since Friday storms & phoneline mostly dead. Texted helpline yesterday & got generic message about "mostly fixed within 4 hrs". Heard nothing since then and problems persist. Would at least like some sort of update. Thanks.

  • magj2187 BigTasty🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🐑 Aka Matt Jeffery. (@magj2187) reported

    @NickPye10 Switched from BT to Plusnet years ago and have never had a problem that wasn’t resolved promptly & their customer service has always been great from my experience

  • stuiesav @stuiesav (@stuiesav) reported

    @plusnet #Internet still #broken and no service update for ages - When can you let us know what is going on with your service in the TN19 / TN21 postcode areas please???