Plusnet Outage Report in Ilkeston, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ilkeston come from postal codes DE7.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Plusnet
Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Derby, Ilkeston and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Derby |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ALH
(@AmandaHill70) reported
@rubiBlk Same here im@paying for a service I’m not getting & they blame bt every time . Get it sorted Plusnet
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Samantha Denholm
(@SamanthaDenhol1) reported
@Plusnet I had planned to have business broadband set up with yourselves but I now wish to cancel for a host of reasons. I CAN NOT get a hold of anyone to do this. My installation is booked for 17/11/22, can someone contact me to make sure this booking is cancelled.
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John Hodman
(@HodmanJohn) reported
@Plusnet Hi Adam, different number each time. I keep blocking them and report them as spam but to no avail. This has been going on from the day your SIM was activated. Never had such issues before then. Last two numbers I blocked are: 07559 938124 and 07537 134638. Thanks.
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Lisa Jonas
(@CrippleGirl) reported
@Plusnet Second person was helpful and we resolved the issue. But it doesn't deal with the fact that you don't have any contact methods other than calling. How do those customers who WFH, live alone and don't have a landline contact you if the issue is they can't make calls?
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet want money for nothing. They take over your broadband, do not provide any service, or communication, but say you cannot leave. What are we paying for? Please contact me and let me know!
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John Hodman
(@HodmanJohn) reported
@Plusnet Thanks Adam, will try that. However, the question is how did these sim numbers ended up with Chinese spammers before they were even active. On your forums there are many people experiencing the same issue.
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet, as you cannot fix our broadband and your customer service is non-existent, just agree to terminate the contract. Simple
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Holden
(@HoldenMadickie) reported
@Plusnet Can I strongly recommend you suggest that people trying to sign up with you DISABLE ADBLOCK first? It blocked a pop-up about the internet filter (the one I had already opted out of) which seemingly guaranteed the entire process to fail.
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Sue McKechnie
(@dorisdoodle) reported
@Plusnet Oh dear! Your agent told my son-in-law today no Internet till 28th November - they moved in on 6th October!! My daughter is s/emp graphic designer. This is a disaster and grim customer service. Please, please help.
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Nicola
(@pemlife) reported
@Sarah_RedMeeple @Plusnet I got £8.40 for mine being out for 4 days. I spent £30 in that time on extra data. (Not plus net) Also to add insult an engineer turned up on day 2, started looking at the issue and then packed up and left as he realised he should have been next door.