Plusnet Outage Report in Ilkeston, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ilkeston come from postal codes DE7.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at Plusnet
Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Mansfield, Ilkeston and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Trevor Middleton
(@trevormiddleton) reported
from
Heanor and Loscoe, England
@TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!
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Dave Black
(@andanotherdave) reported
from
Derby, England
@Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Cooley Horsfall
(@CooleyHorsfall) reported
@plusnethelp My elderly parents have had no incoming calls to their Plusnet phone for 2 days and cannot get thru' on your helpline. Your 'online' Live Chat service is actually OFFLINE. They are isolated, vulnerable and cut-off. Could you please provide some assistance urgently
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immersemedia
(@immersemedia) reported
@Plusnet Ive called emailed even tried to contact you on facebook. your service is awful! contact me asap about my service
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don't mind me
(@hanging_about) reported
@Plusnet how are you looking after me? I can't make calls, it could take 5 days to resolve the issue
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Adam Finnegan ☘
(@Adam_MHU) reported
@plusnethelp hi plusnet. I need some help. Can you please contact me?
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Mr David Stewart
(@Dave_idStewart) reported
@plusnethelp I’ve recently switched Broadband to Plusnet. My phone number transfer date is today (13/01/2021) and this morning my current broadband is down. I’ve had no communication from Plusnet to start the process of plugging in my router, so I have no internet access.
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Just conform to the lockdown.... for Paul
(@doghandleruk) reported
So, here's the question @PlusNet - Do I really have to transfer my home broadband to someone else's name to get a £70 retention bonus and save £3 a month? Is this really good customer treatment?
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Joe Ratcliffe
(@joe__ratcliffe) reported
@Plusnet WHY on EARTH am I paying an extra 8 pounds since I moved house for broadband, and it’s giving me 652.6 KBPS download speed, and ONLY 290.5 KBPS upload?! And I can’t cancel because you want to rinse me of £100+ to opt out. What a **** show of a service provider.
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James Heginbottom
(@jameshegable) reported
@Plusnet can you help me? My WiFi keeps dropping out while I'm trying to do remote teaching! What am I doing wrong, my hub keeps flashing amber. Is it just because it's busy?
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susan sedeman
(@susansedeman) reported
@Plusnet what happened to plus net great customer service. Still waiting for a reply about my slow broadband. Not good
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Ian O'Brien
(@ianobm6) reported
Disgusting lack of service with #plusnet - been on hold @Plusnet for more than twenty minutes.