Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 02/23/2026 03:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Nottingham, Mansfield, Ilkeston, Derby and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomMansfield E-mail
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Total Blackout
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.

  • StiltonNinja Ken Mitchell (@StiltonNinja) reported

    @Plusnet I'm currently having issues as my IP address is showing as in the US for streaming services that I use meaning I can't watch UK content. I'm in contract until Jul 2026. If PlusNet can't fix this, can I leave for another ISP?

  • billyfrost Frosty (@billyfrost) reported

    @Plusnet wow! Just called Plusnet support to query a bill and had one of their customer service team shout me down, as I'd disputed messaging in a contract renewal email. For a company that prides itself on "straightforward broadband" this experience feels anything but

  • OfficialDaveFox Dave Fox (@OfficialDaveFox) reported

    @MarieMartens @TallyForms Please help. Your site is down. I’m in the uk and use Plusnet.

  • OfficialDaveFox Dave Fox (@OfficialDaveFox) reported

    @TallyForms @bt_uk Please help, I have many customers in the uk and your site is still down for me. The forms have disappeared. I’m with Plusnet. Please help.

  • Plusnet Plusnet (@Plusnet) reported

    @BeckyLakey Hey Becky Thanks for reaching out. I am sorry to hear that you are not receiving good speeds. If you are receiving 27 Mbps while on a 900 Mbps package, there is an issue somewhere. Please can you send us a DM with your Plusnet username, so we can take a look into this. Josh

  • Newsposter132 News Daily (@Newsposter132) reported

    Plusnet broadband users are experiencing issues currently connecting to the internet. This is deemed localised and not country wide

  • dani3ll3_ingrid Danielle ⭐️ (@dani3ll3_ingrid) reported

    @Plusnet hi I’m having the issue that my WiFi is saying I’m in the us not the uk how can I fix this

  • MattMarchy Matthew March (@MattMarchy) reported

    Once again, Cloudflare routing via @Plusnet is broken. Speed tests prove issues downloading/uploading from Cloudflare servers.

  • MrsCollieG MrsCollieG (@MrsCollieG) reported

    @Plusnet hi Plusnet support. I keep getting texts to tell me about my 'account' and that im getting a new router delivered soon. I have not been with Plusnet for a long time. Help!!! Think someone has given you my number