Plusnet

Plusnet Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ilkeston, Derbyshire, England 12/22/2025 08:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, Mansfield and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston E-mail
United KingdomIlkeston Internet
United KingdomNottingham E-mail
United KingdomIlkeston Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kickassduke Kickass Duke (@kickassduke) reported

    @OpenreachHelp I paid through Plusnet and talked to them about it already. They said that I need to talk to you about it. Apparently because the engineer switched the line in the exchange down the road that's what is paid for. It was described on the site as "install a new line".

  • anzmaraz Anna (@anzmaraz) reported

    @Plusnet A reboot worked, thank you. How do we go about claiming compensation for the 4 days it was down?

  • Plusnet Plusnet (@Plusnet) reported

    @MatthewPAdkins Hi Matt, I'm sorry to hear about your experience with us. If there is anything we can help with, please reach out and let us know. - Curtis, Plusnet Sheffield

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Switched my broadband from Sky to @Plusnet just over a month ago and bot to I regret it. Dropping out, last night down for 30-40 mins. They rang today and said it was only down for a minute which is a total lie. They then said it had worked for 4 days without issues prior......

  • leeackerley Lee Ackerley (@leeackerley) reported

    @plusnet I've responded with a private message to sort my Grandmas account, but not heard back. Now been without Internet for over 48hrs. Help her pls.

  • MicSTOLTZ37 Michael (@MicSTOLTZ37) reported

    @leeackerley @Plusnet I got no response from support not until someone referred me to a good and kind hacker who help me to reactivate my account back in less than 30 minutes +1(561) 461-9758 WhatsApp or text him Or follow and send him message on Instagram @hack_lord277

  • martinglester Martin Lester (@martinglester) reported

    @Plusnet Hi, I have made attempts to sign up to FTTP through your site over the last few weeks. Haven't heard anything.. We currently have FTTP through BT so there is not an availability issue. Must have left my details about 4 times. Is there any way I can just complete the order online?

  • Paul41218695 paul (@Paul41218695) reported

    @Plusnet not had any Internet for 5 hours what is going on help

  • evs_grace Grace Evans (@evs_grace) reported

    @Plusnet I have sent you a Dm requesting support x

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    @shoba_31 I know what you are saying but sky tried to really ramp up my costs. Sky was reliable but @plusnet refuse to accept that there is a problem, so if they refuse to accept that they don't have to fix in their eyes