Plusnet

Plusnet Outage Report in Shepshed, Leicestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shepshed, Leicestershire, England 11/28/2025 06:25

November 28: Problems at Plusnet

Plusnet is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jojowasawoman Josie O. Pearse (@jojowasawoman) reported

    @plusnethelp at least twice an hour my new plusnet modem goes off, turns orange and drops the internet Help!

  • GemPicken Gemma Picken (@GemPicken) reported

    @Plusnet is the worst internet provider 😡

  • scottjordan16 scott jordan (@scottjordan16) reported

    @Plusnet so switching to your broadband. Told no service loss. I get up this morning the old provider switched off and not heard a thing from your side. I have an hour before I’ve to login for work from home and by all accounts this can take up to midnight. Bad start really bad!!

  • S_Reed Stephen Reed (@S_Reed) reported

    very disappointed in their customer service. Since the visit there has been no fault with the same equipment. Suggestions for more caring suppliers than @plusnet ?

  • S_Reed Stephen Reed (@S_Reed) reported

    Just been stung for £65 for an engineer visit in December where the engineers blamed the Openreach modem which I have had for 8 years. @plusnethelp @plusnet are really not interested in customer loyalty. Line fault was detected before the visit and has been OK since. Strange.

  • RaiderVirtua VirtuaRaider is celebrating #TR25 (@RaiderVirtua) reported

    Never ever go with Plusnet. I'm getting new internet soon.

  • Fibresurf FIBRESURF. REAL HONEST BROADBAND FROM DEVON (@Fibresurf) reported

    @MarcAllera @bt_uk When is Plusnet going to take me to court? 2 debt collectors and various threats and still nothing! PLEASE TAKE ME TO COURT! My defense is less than a minute long so case will be very quick! Cant wait to hear what bullshit excuse you come out with for no service for 2+ years???

  • GoddessLeslieM Leslie Marshall (@GoddessLeslieM) reported

    @faceforradio12 Try plusnet if you want good service but check the comparison sites for the best price where you are

  • Shadowdragonica Elyse (@Shadowdragonica) reported

    @plusnethelp @Plusnet you have taken £176.44 out of my an account for a cancellation that wasn't my fault! I never cancelled the account, you told me it was broken then set me up with a new one!! When will I get my money back?! You are the worst company I have ever dealt with!

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @MartinSLewis please can anyone help me with my rights to compensation? Plusnet have kept me completely offline for over 2 weeks and still no fix to my broadband. Please help me!!