Plusnet

Plusnet Outage Report in Shepshed, Leicestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shepshed, Leicestershire, England 09/17/2025 19:25

September 17: Problems at Plusnet

Plusnet is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Derby, Leicester, Loughborough and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hannah7900 Hannah Lynn (@Hannah7900) reported

    @jlandpcustserv Nothing but problems since August changing from Plusnet Bband to John Lewis (who use Plusnet) Latest - i asked to keep plusnet email rather than JL & they closed it by mistake! They reopened it but now I cant receive emails. Each time I call I'm on hold for 40 min

  • pinktishi 💫Lisa💫 (@pinktishi) reported

    Is there a problem with the network? Or is it just me #plusnet

  • dmillott Dean Millott (@dmillott) reported

    Really disappointed with @Plusnet, horrible service - really let down!

  • Matthewwilding7 Matthew wilding (@Matthewwilding7) reported

    @plusnethelp Hi, can someone please contact regarding plusnet fibre optic router problems. I can’t access web chat and can’t get through on the customer service phone line.

  • brendapoole10 Brenda #StarmerOut (@brendapoole10) reported

    @petejm1958 try Plusnet, Iv been with them 8 years, no problems with connectivity & pay £29.99pm for fibre

  • Justoleponty Justin Morgan 💙 Join a Union Join Unite (@Justoleponty) reported

    @Plusnet You pride yourselves on customer service, yet I spent over an hour yesterday in a queue waiting to sort out an issue and gave up. The same thing is happening again this morning, so how are customers supposed to contact you to resolve issues???

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • perrin_wendy Wendy (@perrin_wendy) reported

    @plusnethelp Still no internet, 6 days now, no chance of ringing them, they cut you off after waiting around 30 mins. Last time we had no phone or internet for 17 days in September. In 35 years Plusnet are the worst provider I’ve ever been with!

  • mccarthy_stuart Stuart McCarthy (@mccarthy_stuart) reported

    @plusnethelp @Plusnet are you able to help me with this at all?

  • cm66uk Chris Marlow (@cm66uk) reported

    @Plusnet shocking customer service. Hour and a half on hold , 3 calls, keep getting knocked off after 30 mins. When is my contract up?