Plusnet

Plusnet Outage Report in Shepshed, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shepshed, Leicestershire, England 01/16/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester, Derby and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Total Blackout
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLoughborough Internet
United KingdomLeicester Internet
United KingdomLeicester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    @Plusnet so here we going again tonight. Getting 1mb/sec. what is going on with Plusnet. Do you not have the know how to sort this out. Having spent over 40years in IT, this looks like a straight forward issue with bandwidth on the site. Get it sorted or hire someone who can

  • alan0669 Alan 🐝 (@alan0669) reported

    @Plusnet been holding on hold on the support line for 30 minutes, do you have anyone working at the moment? You're supposed to have migrated me to fibre today and now have no connection...

  • MAnness2013 MAnness (@MAnness2013) reported

    @plusnethelp @Plusnet I still cannot activate my reward card, I’ve sent several emails to info@pure card and received the standard reply that they would reply within 72 hours, but nothing since my first email of 24/11. Absolutely fed up with you! Help!!

  • 1kiwiboy Malcolm Lees (@1kiwiboy) reported

    @Plusnet my service is down again today. It takes 30 minutes to talk to one of your team, all they do it to do a spot check on the broadband then another team closes the ticket which is impossible to reopen. Please DM me

  • matt303 Matt (@matt303) reported

    Dam looks like the @Plusnet Hub One does not allow you to set the DNS used, making using Pi-Hole a bit of a problem @plusnethelp

  • michele632 michele (@michele632) reported

    @plusnethelp my plusnet is down afsinin maidenhead. Is there a free number to call from a mobile? And what is the reason this is happening?

  • ChimericalCal Cal 💐💜 (@ChimericalCal) reported

    Hey @Plusnet, your sign-up site doesn’t work at all on any browser on iPad and iPhone. You’re going to want to fix that, considering many people now use iPad Pro for everything and they don’t have a Mac, Linux, or Windows PC.

  • iledsham Ian Ledsham (@iledsham) reported

    Is there a problem with #plusnet at the moment? Lost my connection about an hour ago.

  • Amelielielielie Amelie (@Amelielielielie) reported

    @plusnethelp Hi, What is the actual process of transferring from my family members plusnet to a new fibre broadband I signed up for for the same address! I keep getting told different things and that he can’t cancel his otherwise during the transition we won’t have any internet!

  • mazmazcool Maz MARTIAL (@mazmazcool) reported

    @plusnethelp first day with plusnet.. so far terrible speeds I'm afraid. Really disappointing and would take back my old internet in a heartbeat. What can be done please?