Plusnet

Plusnet Outage Report in Shepshed, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shepshed, Leicestershire, England 12/28/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomDerby Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Hi Emily all the broadband went down at 3am what a nightmare all this is ..I have told you I'm disabled ..the new router has come but I'm not touching anything anymore I need all this sorting we have no Internet at all now ..urgently please

  • ianinessex Ian Ross (@ianinessex) reported

    @Plusnet please can you sort out the issue with Slack. I lost connection yesterday when they changed something and I understand it needs you to clear something to get it connected again. Sorry not techie brought to explain more.

  • chan_bow16 Chantelle 💜 (@chan_bow16) reported

    @Plusnet woke up to my Internet off! I've reset it and turned it but still not working. #plusnet

  • Tigercatgirl RSG (@Tigercatgirl) reported

    Disappointed with @Plusnet. Loyal customer but line rental saver stopped and my bills going up by at least £30 and more when fix ends yet huge savings for new customers with better plans. Clearly being a loyal customer isn't rewarded at all.

  • LittleG27383051 LittleGEM (@LittleG27383051) reported

    @Plusnet Hi, I've lost Internet, trouble shooter tells me I have to wait for service activation (been a customer for over a month) and email address no longer recognised so can't log in to community?? What happened?

  • UrbanCityCowboy Richie McCoy aka Dr Deej 🇺🇳 (@UrbanCityCowboy) reported

    Dear @Plusnet My internet keeps dropping in and out all day. Any problems in NN11 at all?

  • Plusnet Plusnet (@Plusnet) reported

    @Der55230962 Hi there Sorry to see that, we can't help with a cancellation over social media so please give our customer options team a call on 0800 432 0200, in case you'd like to stay with us I'm sure we could arrange another deal as part of a new contract too. - Adam - Plusnet Sheffield

  • Chris4man Chris (@Chris4man) reported

    Hey @Plusnet @plusnethelp we moved last week and while the broadband is working well the phone is dead. Doesn't ring when called and no dial tone. I ran the troubleshooter and it found no problem. I texted your help bot and it's gone quiet. Any chance of some action?

  • EmitaMee Em (@EmitaMee) reported

    @Plusnet @plusnethelp your contact Chris in Leeds has asked me to approach you for dm, if you can’t be bothered .. it’s no change from the usual crap service & I’ll let him know

  • Meatlegs1 Mighty Meatlegs (@Meatlegs1) reported

    @WithChrisNKeith They are objectively terrible. I did broadband tech support with Sky and as much as I rag on them, they're probably some of the more stable, Plusnet has been pretty good in my experience as well