Plusnet

Plusnet Outage Report in Shepshed, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shepshed, Leicestershire, England 01/11/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Derby, Leicester and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLoughborough Internet
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • elaereeen ela eren (@elaereeen) reported

    @Plusnet not impressed with the customer service. I tweeted 2 days ago and was asked to dm you, no response since then, am urgently waiting for a response!!

  • tammyjacobs21 Tammy Jacobs (@tammyjacobs21) reported

    @Plusnet my internet has been down since last night I did a fault checker this morning and if says there is a fault in my area and it is not expected to be fixed till 31st October. This is ridiculous surely something can be done sooner

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet why is your service so appalling No internet and apparently perfectly ok to leave it like that for 5days Wish I’d never moved to you

  • adam_andreani Adam Andreani (@adam_andreani) reported

    @Plusnet I have paid for my broadband order and you've happily taken my money, but you can't even tell my why my order has been delayed for more than 9 days. Just a cryptic text message and support lines that don't pick up the phone. Can I please get some information?

  • tradingfaceswxm Andy Watson (@tradingfaceswxm) reported

    Hey @Plusnet. Any particular reason why my Internet service has gone really crap since I decided to make the switch to one of your competitors?

  • lenzmadeit Lenzmadeit (@lenzmadeit) reported

    @Plusnet hi, WiFi gone following storms last night, diagnostic bot replied there's a problem with network that you will get fixed but no timescale?

  • jbrownAWCF jason Brown AWCF (@jbrownAWCF) reported

    @Coral the app and mobile webpage won’t fully load on plusnet Wi-Fi but will through 4G. Can’t see any settings issues and only just happening. Please advise as doing on behalf of my elderly parents while I’m visiting them but when I go they will be stuck…..

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet When exactly did your customer service win an award No internet for 3 days now and just being ignored by you Total joke of a company

  • samh1998 sam😬 (@samh1998) reported

    @Plusnet For it to still be constantly doing the same thing just as bad I also enquired about getting my broadband cancelled to be told I have to pay for it to be cancelled regardless of not having the desired functioning product I was promised. 2/3

  • EloiseKBoughton Eloise Kara Boughton 🌈🏳️‍🌈🏳️‍⚧️ (@EloiseKBoughton) reported

    @Plusnet My internet is down, I've turned it off and tried resetting it. Nothing seems to work