Plusnet

Plusnet Outage Report in Shepshed, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shepshed, Leicestershire, England 01/06/2026 05:10

January 06: Problems at Plusnet

Plusnet is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Derby, Leicester and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLoughborough Internet
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tonya6124 Tony Alpe (@tonya6124) reported

    @Plusnet not "doing themselves proud". Ordered new SIM on 24 Aug and still not received it. Twice they said it has been sent and after I called them they admitted it had not been sent. Where's this great Yorkshire service?🤬

  • GeckoShibori GeckoShibori (@GeckoShibori) reported

    my last tweet disappeared so I am trying again. @plusnet I need your help with a streaming issue where it takes around 30 minutes before the stream connects to twitch and starts to come through.

  • reiver_rover Moira M (@reiver_rover) reported

    Avoid @Plusnet like the plague! Over & above stress of no broadband for 3 weeks, now hit with cancellation bills amounting to OVER £500 for: Original a/c broken by them; Repair a/c "declined" (never existed); 3rd a/c cancelled by us well within 14 day cool off period. Bandits😠😡

  • Lime_AT_Ltd_UK Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported

    @Plusnet Hi. Apologies for my delayed reply. I realised it was a Windows issue as the Ethernet status showed data packets coming in and going out. I then tried to connect to my iPhone's hotspot. When that caused the same issue, I reset the network settings which worked! Thanks, Sarah

  • andy2186 Andy Fletcher. (@andy2186) reported

    @Plusnet She has already done that and was told that the information was not kept by Plusnet. If not her service provider then by who? She is seeking clarification as to wether the information is retrievable and how she could have it released to her/the police?

  • switchlec Switchlec (@switchlec) reported

    @ElectricalAllen @SkyHelpTeam @SkyUK On the basis of it doesn't matter as the lines are the same, Plusnet for the price is what I always use at home and on site, and at work. Not many cheaper and they will keep the price down on renewals unlike some, and do have some degree of customer service too.

  • Jenny1175xxx Jen x (@Jenny1175xxx) reported

    @Plusnet why is my internet connection none existent today? Poor connection most of time but today there has been hardly any (Sheffield S35 post code)

  • nathhawley Nathan Hawley (@nathhawley) reported

    @Plusnet is there any issue with your service in LS23 6? Been slow for 24 hrs or so. Thanks

  • heafod Ian Head (@heafod) reported

    @Plusnet I have resolved the issue for now. The trouble is the billing mistakes happen every 2 months as Plusnet try to put their price increase through again. Then it takes an hour on the phone to sort it out - again. Plusnet is as useless and tiring to deal with as BT their parent.

  • Lindaj22Linda Linda Jervis (@Lindaj22Linda) reported

    @Plusnet please cancel my contract immediately