Plusnet

Plusnet Outage Report in Shepshed, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shepshed, Leicestershire, England 12/13/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLeicester Total Blackout
United KingdomDerby Internet

Community Discussion

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Plusnet Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • harleyrusk chris whiterod (@harleyrusk) reported

    Hello @Plusnet do you have anyone in customer service today?@plusnethelp No landline or broadband currently 35 minutes on hold. Third repeat of Slade...

  • applesnj Nikki Applewhite (@applesnj) reported

    @plusnethelp @Plusnet please please can you help my friends who have had no internet now for over 2 weeks. They are 85 years old. Your customer care seems non existent HELP them please.

  • Jenn585 Jenna Abbs (@Jenn585) reported

    @plusnethelp Signed up with you on 25th Nov - my old BT service has gone off today but I have no Plusnet router. Really frustrated as currently unable to work from home. Not a good start...😣

  • Clare_NAVCA Clare Mills - charities are #NeverMoreNeeded (@Clare_NAVCA) reported

    @doitjusticeltd @mssophiaparker I put up with an awful lot of "Mrs" when I did finally get through to PlusNet last week - I really had lost the will to tackle it after 6 hours on hold...

  • jjal12_ Jake Longhorn (@jjal12_) reported

    So after 1 hour and half, still noone knows what the issue is. Told that it's been raised to supply team to try and figure out, despite being told the same two days ago... Still though, @Plusnet have done 'nothing wrong'

  • _Marc_74 Marc (@_Marc_74) reported

    @plusnethelp @martinsinclair4 @EccP16Biology waiting days just for a response to a dm...... never an issue with plusnet until you asked if i wanted to upgrade. they broke my connection and now you wont talk

  • Martin76x Martin - INSIDE VR (@Martin76x) reported

    @Plusnet you need to fix my connection ... I've got a faster upload than download ... WTF ??? @plusnethelp

  • Alyspartydress Alysinherpartydress (@Alyspartydress) reported

    Shame on @plusnethelp @Plusnet A friend of mine recently signed up and has been left without internet access. Promised engineer has not materialised. She relies on support from family via virtual access and now so near to Christmas, will be left isolated.

  • alexpomphrey alex pomphrey (@alexpomphrey) reported

    @plusnethelp Well, 3 weeks in @WeAreOpenreach finished at GU33 7QB today. Telephone OK pm. Internet is NOT! - 2Mbps Down; 0.5Mbps Up. Much lower than guaranteed bracket. An Openreach issue or Plusnet's? Please check and remedy ASAP.

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @chrisroast @plusnethelp Village spent six months in the Bermuda Triangle of Openreach, BT and plusnet. Pushed from company to company. One man had 11 visits. Each time told line ok. Eventually Openreach owned up. Problems in the station. BT wouldn’t pay to upgrade it.