Plusnet

Plusnet Outage Report in Shepshed, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shepshed, Leicestershire, England 01/07/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Derby, Leicester and Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Internet
United KingdomLeicester Internet
United KingdomLoughborough Internet
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Plusnet when are you goin to fix my connection problem from porting my number ? Tired of hearing "were fixing it but can't give a time scale" terrible start to my contract with you, 1 week in and still no service.

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Leslemcee @Plusnet Having the exact same problem, one week no service , seem stuck between my new and old number after porting. Customer service useless, just fobbed off with were working on it but don't know when it will be fixed. Luckily on a 30 day contract so be cancelling soon. Awful

  • Annabelbates Annabel Bates (@Annabelbates) reported

    @plusnet, you’ve been taking money from us for almost a year despite us trying to cancel the account. You’ve just sorted out our refund, but have said you’re not able to offer interest on the amount nor any sort of apology gift for your mistake. Please can you explain?

  • Blowpobbs Blowpobbs 🇺🇦 (@Blowpobbs) reported

    @Plusnet has to be hands down the worst provider I’ve ever had. Constant connection problems, SO frustrating! Not good. #Plusnetdown

  • devonrpage Devon Page MSc (@devonrpage) reported

    @Plusnet cumulatively spent over 1.5 hours this past week waiting to speak to you. Still not being able to get someone to pick up and waiting on the phone again now. I’ve also sent a complaint.

  • LN6_RamsFan Lincoln Ram (@LN6_RamsFan) reported

    @Plusnet why has my bill increased by £5? You did something similar in July ‘21 and then it went back down. I don’t have time to call as working but this seems the best way to get you attention @Ofcom #plusnet #overcharged #everypennycounts

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @Plusnet I have a billing issue. Can you help?

  • JacarandaGirl72 Jacaranda Girl (@JacarandaGirl72) reported

    Hands down, worst customer service experience ever. #Plusnet owe me over £100 in credits but can't process their own billing service so have restricted my broadband until I pay £20. Which I have done - just in order to keep WFH etc but I will be leaving them as ASAP. Inept.

  • gravula Gravin (@gravula) reported

    @sophoftheyear @Plusnet Been over two weeks for me, some folks longer. Plusnet forum full of people with same issue. No end in sight. They’ll be trying to take the next monthly payment soon, won’t reply when asked if they’ll pause billing until it’s resolved for those affected.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet your mobile login site is ******* crap