Plusnet

Plusnet Outage Report in Shepshed, Leicestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shepshed, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shepshed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shepshed, Leicestershire, England 04/01/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shepshed, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Leicester and Ashby de la Zouch.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Internet
United KingdomAshby de la Zouch E-mail
United KingdomAshby de la Zouch E-mail
United KingdomLeicester Total Blackout
United KingdomDerby Internet
United KingdomLeicester Internet

Community Discussion

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Plusnet Issues Reports Near Shepshed, England

Latest outage, problems and issue reports in Shepshed and nearby locations:

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @UswitchUK #plusnet is cheap crap

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off: I never anticipated! So l invited Starlink to quote and they wanted £299 for a dish But blimey its' now free: from best mate Elon! But wow: £75/mth! Claws it all back: via 1st quarter!!!

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    @Plusnet Well...onn the phone with Mohammed, from Plusnet,..been disconnected once; blood pressure steadily rising, as he tells me a completely different story about the closing of my account timeline; tries to hedge as to why the five days official complaint timeline not adhered to etc.

  • Trawling4News Nippy Burnaz (@Trawling4News) reported

    @Plusnet zero internet all day and no response from customer services. I can do literally nothing.

  • ColletteJane7 ColletteJane (@ColletteJane7) reported

    @Plusnet fibre has recently been installed in my building but no mention on your website of when it may be available. My speeds are agonisingly slow, can you give any info on when fibre is available through you? Wondering if it’s worth waiting or moving!

  • kerrylowen Kerry Weston (Owen) (@kerrylowen) reported

    @Plusnet unable to change password after forgetting last one the button to confirm new password doesn't work! Been like this for days. New password meets criteria but confirm new password button just doesn't do anything

  • Em_The_PM Emily Hannon-Luijbregts (@Em_The_PM) reported

    @Plusnet I've moved house and heard that it's connected but I've not received my new modem and my old one isn't working.... Help!

  • MichFosb Michael Fosbrooke (@MichFosb) reported

    @Plusnet I'm a customer and want to add an additional service. The website didn't allow it. I rang the helpdesk but was on hold for an hour and 18 minutes before giving up. I tried the online chat bot but its logic is flawed. I replied to email but its not picked up. Any ideas?

  • Nataliejo1287 Natalie Jones (@Nataliejo1287) reported

    @OpenreachHelp 15 days and 4 engineers to keep repeating ‘no fibre ports” at the cabinet!! So no connection. The parting of The Red Sea would be easier. Openreach running on steam in the age of the microchip!! Outrageous Customer Service. @Plusnet

  • Wibblebum Scott Rae (@Wibblebum) reported

    Hey @Plusnet, is your webmail down at the moment? Not had any email since yesterday via POP or through the webmail interface?

  • Roysnotmyuncle Paul Castle (@Roysnotmyuncle) reported

    @Plusnet is there any work taking place on the network? My connection has been dropping constantly over the past few day.

  • Helenpilson1 Helen pilson (@Helenpilson1) reported

    @Plusnet can someone please help me. I need information on my plusnet sim abroad.