Plusnet Outage Report in Swadlincote, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swadlincote, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Plusnet
Plusnet is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Swadlincote, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Derby and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Internet | |
| Derby |
Internet | |
| Coalville |
Total Blackout | |
| Derby |
Wi-fi | |
| Swadlincote |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swadlincote, England
Latest outage, problems and issue reports in Swadlincote and nearby locations:
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
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Matt Deacon
(@MattJamesDeacon) reported
from
Shepshed, England
Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻
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lisa barnes
(@lisabar52272585) reported
from
Tamworth District, England
@Plusnet Broadband down for 2 days and i work from home when is this being sorted ????
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Cook
(@BinkyPro) reported
@Plusnet A google search shows this has been an issue before that you have not resolved, users reported this back in 2019 and 2020. For the 5 GHZ band to refuse connections across a variety of devices then the problem must be on your side of things, or with your Router/Router firmware
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Phantaxus 🇪🇺 🇬🇧
(@Phantaxus) reported
@mattthr @Plusnet @plusnethelp I think the first hour is free, but you can hang up at 59 minutes and call again
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Halim Matin
(@halimmatin) reported
@GrahamK61158129 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding y outstanding credit. Asdamobile you are a bunch of thieves.
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Carol Yarrow
(@CarolYarrow) reported
@Plusnet Your customer service is a joke. It is worse than useless. I wish that they could help but they evidently can't
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Norman
(@BeldomN) reported
@LizParkin3 I contacted @Plusnet customer services today and I must say they were very good. Sending out an engineer on Monday. Fingers crossed.
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John Turner
(@Canals1de) reported
@Plusnet Hi Currently got Question 214170376 re Landline problem open. Target fix date is today and wanted to reply to question that "it is not fixed yet". Can you please add that to My Account - many thanks
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Halim Matin
(@halimmatin) reported
@Melanie10902546 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding my outstanding credit. Asdamobile you are a bunch of thieves.
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James ingram
(@JimChavez81) reported
@plusnethelp why have you restricted my services it's not been 14 days from date you sent me email notice. It's after 8pm so now I can't get my issue fixed until tomorrow. This is disgraceful you cut me off at 7.50pm and your lines close at 8pm. Very convenient Plusnet, cheers!!!
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Halim Matin
(@halimmatin) reported
@danialhussain24 @asda_mobile I just moved to plusnet (ee). Great prices, signal and service (uk call centre and not Egypt). Now asda are with holding y outstanding credit. Asdamobile you are a bunch of thieves.
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Fiona McDonald
(@FMcDon10) reported
@Plusnet 83 year old Mum. No phone, internet or community alarm since Monday. Repeatedly told due to mass outage despite service ticket dated 23/10/2018. Today, many calls later told there is no outage and an engineers visit is needed. We need this fixed tomorrow!