Plusnet

Plusnet Outage Report in Swadlincote, Derbyshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swadlincote, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swadlincote, Derbyshire, England 10/26/2025 06:15

October 26: Problems at Plusnet

Plusnet is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Swadlincote, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomCoalville Total Blackout
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swadlincote, England

Latest outage, problems and issue reports in Swadlincote and nearby locations:

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • lisabar52272585 lisa barnes (@lisabar52272585) reported from Tamworth District, England

    @Plusnet Broadband down for 2 days and i work from home when is this being sorted ????

  • xray13 steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • simesa Simon Ashton (@simesa) reported

    @MarcSettle Might be - I remember having one or two problems when I was with Plusnet which also appeared on BT setups.

  • MonkeyMonkeyson Ben J (@MonkeyMonkeyson) reported

    @Plusnet hi all, I've been having DNS resolution issues for the last few days via my plusnet account. Switching to Google public DNS has helped, but interested to hear if there is a problem. Thanks

  • Chris4man Chris (@Chris4man) reported

    Hey @Plusnet @plusnethelp we moved last week and while the broadband is working well the phone is dead. Doesn't ring when called and no dial tone. I ran the troubleshooter and it found no problem. I texted your help bot and it's gone quiet. Any chance of some action?

  • umbugnet John Turner (@umbugnet) reported

    @Plusnet I have raised a fault as instructed. Found out by chance that there's been a reply (clicking again on the link here & then finding a message). Don't know how to respond to the message. Didn't get any text msg and if I try replying online, it takes me every time to a sign in page

  • Plusnet Plusnet (@Plusnet) reported

    @LittleG27383051 Hi there, sorry about the connection problems and not being able to log into the forums, I'll make sure we get all that sorted out. Can you drop us a DM with your username please? - Adam - Plusnet Sheffield

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Plus we are getting very close to the new supplier taking over if this isn't resolved once and for all you'll lose me as a customer

  • LittleG27383051 LittleGEM (@LittleG27383051) reported

    @Plusnet Hi, I've lost Internet, trouble shooter tells me I have to wait for service activation (been a customer for over a month) and email address no longer recognised so can't log in to community?? What happened?

  • Obviouslyjames_ ObviouslyJames_ (@Obviouslyjames_) reported

    @_Doctor_Freeze_ @Plusnet FIX IT PLEASE

  • gordonomicon Mitch Mitchell (@gordonomicon) reported

    @om_riff Had Virgin at a couple of previous addresses. Utter shite. With Plusnet now. Would recommend. Never any issues apart from maintenance at 4 am.

  • Plusnet Plusnet (@Plusnet) reported

    @andy17467869 I understand, to resolve the issue you'll either need to plug in our Plusnet router or enter the Plusnet password into the router you have in place at the moment in order to get back online. - Adam