Plusnet

Plusnet Outage Report in Swadlincote, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swadlincote, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swadlincote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swadlincote, Derbyshire, England 12/01/2025 11:50

December 01: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swadlincote, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomDerby Internet
United KingdomCoalville Total Blackout
United KingdomDerby Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swadlincote, England

Latest outage, problems and issue reports in Swadlincote and nearby locations:

  • xray13 steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • lisabar52272585 lisa barnes (@lisabar52272585) reported from Tamworth District, England

    @Plusnet Broadband down for 2 days and i work from home when is this being sorted ????

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • aeroflixfilms Lance Williamson (@aeroflixfilms) reported

    @Plusnet Broadband in Harrow down. "Award winning" customer service not taking calls til 13:00. I can't do any work. Arrrrgh 🤬

  • seicosid Jean Harding (@seicosid) reported

    @Plusnet PLEASE CAN YOU PROVIDE AN UPDATE ON THE CURRENT NATIONWIDE OUTAGE! We work from home and rely on a stable internet connection. We need to be able to give our employers an update or at least an ETA for when this issue will be fixed, but all we get from PlusNet is silence!

  • Callillistone Callum Lillistone (@Callillistone) reported

    Well... Joined @Plusnet less than a month ago... Not making a great impression considering the service is down and there is zero update on the issue from social media teams. Poor form.

  • challiscj Christopher Challis (@challiscj) reported

    @pfrr @Plusnet Not a great sign uf they've taken down the service status page Any word @plusnet? Where are you providing updates on the outage? Do something.

  • Ginglebert Martin Knox (@Ginglebert) reported

    @AndrewGalvin14 @Plusnet Down in Ruislip....

  • lys136 lysanne (@lys136) reported

    @RealLifeAccoun1 @Plusnet The same here in DE56, the call center is not accepting any more calls, so cutting the call, and the bot is currently carrying out checks after telling me no known issues. Good job I don't rely on my Internet for my job...oh wait....😭

  • RazoRmedia Bruce (@RazoRmedia) reported

    @AndrewGalvin14 @Plusnet Same in Manchester. Service is down across@the country it seems

  • BadSirHugo SirHugo (@BadSirHugo) reported

    @Plusnet My internet has been down for an hour now - North West London

  • josh_the_tech Josh (@josh_the_tech) reported

    @bigcox Awful customer service. People in an offshore call centre who just follow scripts. It’s all Openreach infrastructure so I’d go with someone like Plusnet, same speeds but you get much better customer service if you need it.

  • redskarr Adam 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@redskarr) reported

    @josh_the_tech @bigcox Not at the moment mate, Plusnet is down across the country and they're radio silent on the issue