Plusnet

Plusnet Outage Report in Polesworth, Warwickshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Polesworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Polesworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Polesworth, Warwickshire, England 11/20/2025 10:10

November 20: Problems at Plusnet

Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Polesworth, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Polesworth, England

Latest outage, problems and issue reports in Polesworth and nearby locations:

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laurajayne44 💥laura jayne💥 (@laurajayne44) reported

    @Plusnet could someone please check my DMs! I have been trying to contact someone as the app says a technical issue has restricted my internet access! Its been a week now & no response from anyone!

  • galalaxyquest david eckley (@galalaxyquest) reported

    @plusnethelp Plusnet please issue tickets for my 2 complaints on PM

  • ScottDa77913718 EnglishTwat (@ScottDa77913718) reported

    @Plusnet I need to order a new router, hub one is dying and new devices won't connect at all. Bought by hub to replace but can't confiq properly, help? Thanks

  • moomadeb Deb 🌺 (@moomadeb) reported

    @Plusnet hey our internet #plusnet is down. The router is red, off! Help, do you know the reason? #lowestoft

  • PhilipGruffiths Philip Gruffiths (@PhilipGruffiths) reported

    @Plusnet Not really aware winning customer service, not willing to fight and help a new customer with connection issues. Poor Poor Poor.

  • petejackson1952 peter jackson (@petejackson1952) reported

    Had a bad weekend trying to watch sport on tv due to internet going down every 10 to 15 minutes. Reported it and the girl just told me to do what I had already done but her actionl took out my TV altogether, then PLUSNET had the cheek to take my money yesterday. They got to go.

  • David297819311 David (@David297819311) reported

    @Plusnet absolutely rubbish service from Plusnet. Called customer service who said a wait of up to 40 mins to speak to someone. Now been on 1 hour 20 mins and still waiting. I'm calling on behalf of my parents who are priority users due to health issues and I cannot get thru

  • dkgb Duncan Kendall (@dkgb) reported

    @plusnet my home phone hasn't been working for a couple of hours. Internet connection is fine. I have tried sending a text from my mobile, but your bot keeps telling me that it can't find a problem with my hub. It's not the hub it's the voice phone. I keep going round in circles

  • Sarahjpattz Sarah J Patterson (@Sarahjpattz) reported

    @Plusnet generic question about digital switchover. I have an alarm system which uses my landline to call me when there is an issue. What is my next step? When do I have to action the next step?

  • ZeNeX_74 ZeNeX (@ZeNeX_74) reported

    @TrooliFibre now why would you traffic shape your competition? i cant sign up to plusnet on trooli wifi. switch to 4g and takes seconds. sorry you dont cover my new house. bad practice