Plusnet

Plusnet Outage Report in Polesworth, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Polesworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Polesworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Polesworth, Warwickshire, England 03/23/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Polesworth, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Ashby de la Zouch.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomAshby de la Zouch E-mail
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Polesworth, England

Latest outage, problems and issue reports in Polesworth and nearby locations:

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • lisabar52272585 lisa barnes (@lisabar52272585) reported from Tamworth District, England

    @Plusnet Broadband down for 2 days and i work from home when is this being sorted ????

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • xray13 steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • GraemeHeddle Graeme Heddle (@GraemeHeddle) reported

    @Plusnet I need to make a long and detailed complaint and was advised to use the email address on your complaint page, but the email address field is blank. It's like hitting my head on a brick wall dealing with Plusnet. Can you please advise me of the correct address

  • BORDERJOE JOSEPH BORDER (@BORDERJOE) reported

    @Plusnet my mobile keeps showing no service ...it has been a frequent occurance since the start of July 21. I can't ring for help and there is no LIVECHAT option. Please help me.

  • S_M_Thompson Stephen M Thompson (@S_M_Thompson) reported

    @Plusnet Is there a problem with access the ccgi webspace at the moment? I keep getting a message to say the site cannot be found.

  • piping_stevie Stephen Russell (@piping_stevie) reported

    @Plusnet nearly 20 minutes on hold. I would like to cancel my contract. I have been a customer since October 2020 but have never had any of the promised connection speeds.

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet … Your help says it could take until midnight for service to activate, but that my old provider should cover me in til then. They disagree. Meanwhile I’m stuck with no broadband, which for a self-employed homeworker is a massive problem. Not a great start!

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • desisla47510875 desislava (@desisla47510875) reported

    @Plusnet Also, can you provide me with a customer contact email address?

  • jimboharris Jimbo (@jimboharris) reported

    Not a @Plusnet customer but they have taken £138.76 out of my account. @Monzo are dragging their heels looking into it - surely if an UNAUTHORISED @DirectDebitUK was taken I am supposed to be immediately refunded? #theft #directdebit

  • Plusnet Plusnet (@Plusnet) reported

    @NomadicAdam Thank you for getting in touch and I'm sorry to hear about this. I have sent you an email in regards to the final bill, if you have any further queries you can reach back out to us or get in touch with our Customer Support Team on 0800 432 0200. - Curtis, Plusnet Sheffield