Plusnet Outage Report in Polesworth, Warwickshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Polesworth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Polesworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Polesworth, Warwickshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Polesworth, England
Latest outage, problems and issue reports in Polesworth and nearby locations:
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Martin Reynolds
(@Hobbit_71) reported
from
Nether Whitacre, England
Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.
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steven williams
(@xray13) reported
from
Polesworth, England
@Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
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lisa barnes
(@lisabar52272585) reported
from
Tamworth District, England
@Plusnet Broadband down for 2 days and i work from home when is this being sorted ????
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry
(@basketweb) reported
@Plusnet We/I cancelled our Plusnet mobile account in June but despite contacting Plusnet and being promised refund three times still awaiting the promised refund. Glad I left now customer service leaves a lot to be desired.please sort for me
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Mark French
(@mfrench1301) reported
@Plusnet for a company that puts adverts all over the TV about customer service, my Nan has been without internet for 3 weeks. 3 new routers but still nothing. Saturday she received a call from tech team who was angry at her for not being able to do what he was asking!! Shocking.
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Charlie
(@CharlieRWalker) reported
@Plusnet So if you can't book into a slot another customer may have cancelled how do open reach reassign that free time to ensure its productive from their engineers? My dad went with BT a few weeks ago and was connected in 72 hours. Doesnt feel like there is a big customer focus here.
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Samathy Barratt is funemployed
(@Samathy_Barratt) reported
I'd like it known that I think the Plusnet/BT HomeHub 5 is an excellent network device (if you're cheap, like me). Couldnt do this without two wireless radios!
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Lewie Kong (He/Him)
(@LewieKong) reported
@Plusnet The only reason I raised it is because your service has been impeccable since I joined back in January so it seemed a bit odd, but usual service seems to have resumed. Thanks for getting back to me though.
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Ryan
(@HanoiBlade) reported
@adamjlemons @HelpSheffield @Plusnet Might be your firestick that’s the problem
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Mark Castro Turner
(@CastroTurner) reported
@Plusnet Top job cutting my internet off 1 month before I move address.. Really poor customer service.. finally admitted fault.. But it’s basically 10 days to reconnect..
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John Boland-Lee
(@jblandlee) reported
@Plusnet Please plus net help. I can’t add a new mailbox. Problem needs solving
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Plusnet
(@Plusnet) reported
@MattRegan Hi Matt, sorry for the delayed response. The current provider should have cancelled when the PAC was used. If the SIM arrives while you're away the number would still move over. Safe travels and I hope that doesn't cause a problem for you. - Adam - Plusnet Sheffield
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That Spaghetti Person (they/them)
(@DangerHissy) reported
Plusnet mobile mast down in West Yorkshire. Due up today or tomorrow. Give the call centre guy his due, he found the answer and gave me a timescale but would a text blast or email not have gone amiss??