Plusnet

Plusnet Outage Report in Polesworth, Warwickshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Polesworth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Polesworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Polesworth, Warwickshire, England 11/19/2025 16:40

November 19: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Polesworth, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Polesworth, England

Latest outage, problems and issue reports in Polesworth and nearby locations:

  • xray13 steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • lisabar52272585 lisa barnes (@lisabar52272585) reported from Tamworth District, England

    @Plusnet Broadband down for 2 days and i work from home when is this being sorted ????

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @beplatform Hi Alice, I'm really sorry about that, it's likely that it's a wireless issue. Your case handler will get back in touch soon and I'll drop him a message now. - Adam - Plusnet Sheffield

  • Sy_UKOfficial 𝓢𝔂 (@Sy_UKOfficial) reported

    This month I've had to pay PlusNet for a Broadband service which I can't even use because I'm contractually obliged to do so & my phone was only device I had & I've also had to pay for a basic phone & sim card along with paying PlusNet for sim in my phone that police have seized.

  • OTVDesk OutsideTheVillage - Freedom and Free Speech (@OTVDesk) reported

    @plusnet Hey people, just a heads up about this company. For weeks now I have had a torrid time with the accounts department of this company. Issuing an invoice for charges not due. 7 phone calls later and it still is not resolved. No managers. Useless customer services. AVOID

  • gingerdog633 This way madness lies (@gingerdog633) reported

    @Plusnet Hi, Over the last 3/4 days we can’t make any calls from our mobiles at home?it says no service,very frustrating ,Jane

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet My son couldn't work on Saturday for a few hours because the mobile network was down and he couldn't log on to his work account as a result. His employer says he needs to claim from you for his lost wages. How can he do this? Thanks.

  • Gorzy_MF 3DaGoat (@Gorzy_MF) reported

    @camieoa5 Plusnet is like the worst in the world

  • JenJones219 Jen Jones (@JenJones219) reported

    @Plusnet having terrible problems with internet for the last few days, chat doesn't do anything and was on hold for ages and kept getting cut off. Anyone who can help please.

  • PhilTooley Phil Tooley (@PhilTooley) reported

    @Plusnet Award winning customer service? Switch day today, no router received, internet switched off early this morning, impossible to work from home with no connection- self employed so no work = no earnings. Can’t reply to email you sent. You need to step up considerably!

  • EsioTrot666 emma hedges (@EsioTrot666) reported

    @Plusnet The Plusnet mobile signal in our area (PO17) has disappeared since yesterday morning. Hubby is with EE and has the same issue. We had a good 4G signal until about 10am yesterday morning. Are there any issues? I cannot receive calls or texts!

  • JasonYo28104704 stuck in the middle🇬🇧 (@JasonYo28104704) reported

    @TalkTalk Never again would I use your service. If you want good service switch to plusnet great UK call centre.