Plusnet

Plusnet Outage Report in Ashby de la Zouch, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Ashby de la Zouch come from postal codes LE65.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ashby de la Zouch, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ashby de la Zouch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ashby de la Zouch, Leicestershire, England 02/11/2026 13:30

February 11: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ashby de la Zouch, Leicestershire, England

The most recent Plusnet outage reports came from the following cities: Ashby de la Zouch, Loughborough and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshby de la Zouch E-mail
United KingdomLoughborough Internet
United KingdomBurton upon Trent Wi-fi
United KingdomLoughborough Total Blackout
United KingdomCoalville Total Blackout
United KingdomSwadlincote Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Ashby de la Zouch, England

Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:

  • MattJamesDeacon Matt Deacon (@MattJamesDeacon) reported from Shepshed, England

    Our @Plusnet WiFi has been so poor since we renewed. It can barely hold two IPhones on the WiFi, never mind both laptops for work 👎🏻

  • xray13 steven williams (@xray13) reported from Polesworth, England

    @Plusnet I'm not even a customer yet and my broadband has been delayed! But you took my first payment out quicker than I can say plusnet I'm beginning to think I have made a mistake

  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cracknellrobert robert cracknell (@cracknellrobert) reported

    @Plusnet is there a problem with broadband in IP10 area. Have no connection.

  • Patriot_1982 Patriot_Sheff (@Patriot_1982) reported

    Forgot to mention Christmas Eve PlusNet staff told my dad on the 5th phone call to go out and buy a dongle Christmas Eve and connect to vodaphone !! (Fobbed off again). You promote a great service which is false from what I have seen it’s a complete disgrace

  • neilmbell Neil Bell (@neilmbell) reported

    @Plusnet Hi - I'm moving and I'd like to end my Plusnet service but when I called before Christmas I was asked to call back and today I am permanently on hold. Your chat service advises me to phone and you seem to have no email contact. How can I end my service please?

  • geofjonesuk Geof Jones (@geofjonesuk) reported

    @Plusnet customer service is a joke, new order last year you didnt install, updates a joke, support line a joke , chat offline, whilst my new business and premises suffer ... you have even deleted the questions on the account so cannot add to them ...

  • Patriot_1982 Patriot_Sheff (@Patriot_1982) reported

    @Plusnet are you going to finally sort out my parents connection or just fob them off once again. They signed up to your service end of November and the service is still not up and running correctly (0.5mb download speed) is pathetic seeing as you promised 30 meg.

  • Markdennis85 MarkyD (@Markdennis85) reported

    I am not mr popular in my house since I changed plusnet broadband to @skytv last month, What a load of crap. Constant disconnections, weak wifi signal even with boost, nightmare to remove cables from router, never ever again, lesson learned. #skybroadband

  • martinsinclair4 martin sinclair (@martinsinclair4) reported

    @Plusnet If I don't receive a response I'm taking legal matters in to hand, you cannot leave vulnerable people without any help, I am contacting legal advice over this

  • Roman196394 Roman Lavrich (@Roman196394) reported

    Hi Plusnet, not had any reply back from you. It's difficult to phone while I'm at work. Can somebody explain why my internet is so slow. Constant buffering on TV now. It was pretty good up to a week or so before Xmas. Are BT throttling the system?

  • fitzmauriceg Guy Fitzmaurice #3.5% (@fitzmauriceg) reported

    @Plusnet Where is Plusnet Help. You are not responding.

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Worst company, no internet for 20 days and no solution.