Plusnet

Plusnet Outage in Ashby de la Zouch, Leicestershire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Some problems detected at Plusnet

Plusnet problems in the last 24 hours in Ashby de la Zouch, England

Plusnet Outage Chart in Ashby de la Zouch, Leicestershire, England 10/27/2020 11:10

October 27: Problems at Plusnet

Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.53% Internet
  • Wi-fi 7.99% Wi-fi
  • Phone 6.03% Phone
  • Total Blackout 5.13% Total Blackout
  • E-mail 3.02% E-mail
  • TV .30% TV

Plusnet Outage Map Near Ashby de la Zouch, Leicestershire, England

The most recent outage reports and issues originated from Coalville, Swadlincote, Burton upon Trent and Tamworth.

United KingdomCoalville Internet
United KingdomCoalville Internet
United KingdomSwadlincote Internet
United KingdomBurton upon Trent Internet
United KingdomTamworth E-mail
United KingdomSwadlincote Internet

Plusnet in Ashby de la Zouch, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Ashby de la Zouch, England

Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:
  • DanielmsElliott Daniel Elliott (@DanielmsElliott) reported from Polesworth, England

    Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • lyndseykhill Lyndsey Hill (@lyndseykhill) reported

    @Plusnet @plusnethelp please can somebody check your DM’s? I’m going to cancel my DD if no response!

  • AnnabelClarke BEAN Marketing (@AnnabelClarke) reported

    @Plusnet @plusnethelp we’re are now 2 weeks in, have been on hold for over 4 hours in total, still no progress. The only thing that has changed is you are now billing us for the service we cannot access! #shockingcustomerservice, #plusnet

  • linkedupcomms Darren Burgess (@linkedupcomms) reported

    @Plusnet Wow plusnet based on several conversations i have heard including today how you can say you pride yourselves on customer service is beyond belief. You really do need to monitor your forward facing inbound agents to loyal customers. Appalling.

  • charlottew129 Charlotte Williams (@charlottew129) reported

    @Plusnet @Plusnet over 1 and a half hours on hold on your phone lines! Ordered my router over 2 weeks ago and not heard a peep from your team! Can someone please help?

  • JamesHems James Hems (@JamesHems) reported

    @plusnethelp @plusnethelp @Plusnet some help

  • The1DMitchell AtLoon (@The1DMitchell) reported

    @Plusnet where can I chase up an installation without hanging on the phone for ages? Live chat doesn't work

  • colin_hunt14 Colin Ashton-Hunt (@colin_hunt14) reported

    @Plusnet Customer services award and all contact with customer services cancelled? Joke!!

  • 0verHeel JL (@0verHeel) reported

    Wow, @Plusnet are absolutely terrible. Their customer service is shocking. I can’t even login to my account on Safari. Just a blank page and asks me to login again. Seems to be a common problem but @plusnethelp say “use a different browser”. How about you just fix your **** site?

  • AdScarisbrick Scarisbrick (@AdScarisbrick) reported

    Ah Glorious! The internet has been restored! This morning I ran into a few connection problems, however with the kind help from the folks @Plusnet everything was sorted within the hour. Truely grateful. Sadly the old Netgear Modem has bit the dust ;-; it served well.

  • PADDYBASSO Thomas/Paddy patterson (@PADDYBASSO) reported

    @Plusnet your service is a joke on the phone to get hold of one of your team to sort out this mess and been on the phone for 30 mins!! And still no response? Then your call drops and have to repeat this. No thanks don't think I'll be renewing the contract.