Plusnet Outage Report in Tamworth District, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tamworth District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tamworth District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Plusnet
Plusnet is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Tamworth District, Staffordshire, England
The most recent Plusnet outage reports came from the following cities: Birmingham and Ashby de la Zouch.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tamworth District, England
Latest outage, problems and issue reports in Tamworth District and nearby locations:
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Lee CadwalladerAllan
(@leecadallan) reported
from
Burntwood, England
Good morning. @plusnethelp @Plusnet I switched to you yesterday and put any drop in internet down to first day setup. However since 6am this morning the internet has gone down and restarted 4 times ... I can't work from home with internet dropping every 20 mins!!
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Martin Reynolds
(@Hobbit_71) reported
from
Nether Whitacre, England
Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Daniel Elliott
(@DanielmsElliott) reported
from
Polesworth, England
Thanks @Plusnet. Another unhappy customer. Signed up 1 month ago. Still no broadband. Put back again with no comms to advise. Credit to the call centre employee for his honesty though. Will be cancelling on monday. Did not do me proud.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Dan Firkins
(@firkins11) reported
from
Birmingham, England
@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron ✊ ACAB ✊
(@Aaron_gover_) reported
@reynlord @Plusnet I recently made the switch to plusnet from BT and sure, im saving like £15 a month but ******* the service is a pile of ****
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Rob Ferrer
(@robferrer) reported
Just signed up with @Plusnet @plusnethelp for our new house, but had to debug their signup form: My password was too long, but the JS validation passed and the only way I knew what the problem was was by inspecting the json response from the final submission.
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bobdylandreamx
(@bobdylandreamx) reported
@Plusnet (cont) Why have I received confirmation of a grace period that was not applied? Why have both advisors i have spoke to about this said that they'll lift restrictions and then havent? Why am i paying for this shan service?
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Matthew Corrigan
(@CorriganMJ) reported
Dear @Plusnet I can handle having to phone you because the 'deal' you've offered me to renew isn't as good as the deal I'd get as a new customer. I can handle sitting here on hold - 35 minutes and counting. But this music. Dear God! It's deliberate, isn't it? #customerservice
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Gaz Taylor
(@Gaz_T) reported
@JBoneDS @ManticoreRich Virgin is very much when it works they are brilliant but when it doesn’t they are the worst company in the universe! Sometimes it does make a different switching suppliers like EE, Plusnet, etc as they do tweaks to make this run nicely on their bits. Problem is if BT do work
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World of Words (WOW)
(@worldofwordswow) reported
@Plusnet I'm fed up of being ignored on Email, Facebook & Twitter. I'm fed up of Plus Net taking advantage. I'm fed up of poor service. I'm most annoyed that you have ignored me & overcharged me 2 months running at a time when I am recovering from cancer surgery. Please act now.
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Andy Peace
(@AndyPeace316) reported
@Plusnet @plusnethelp ...2/2 I have 3 boys trying to do schoolwork and I feel your customer service have only fobbed me off. I need a solution asap to save my sanity and stop me from switching suppliers. The ball's in your court.
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Andy Peace
(@AndyPeace316) reported
@Plusnet @plusnethelp We REALLY need a solution please. I've spoken to two agents today, both have walked me through the same advice, nothing has helped. We have VERY poor broadband. It's intermittent and slow when on. I have 3 boys needing to do to schoolwork...(cont)
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Vi
(@VincePansegrouw) reported
i'm livid @Plusnet @plusnethelp i have never in my life been kept so in the dark about an ongoing issue in this fashion. sunday 11:00AM we were informed there was a major service outage, and it's been like pulling teeth to get any information about this. AVOID.
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Stefan Dzisiewski-Smith 💙
(@stefandz) reported
@LucyGoesDating @virginmedia If it’s just internet you’re after, I’ve been with Plusnet for years. They are great, reasonable people, never had a fault with their service.