Plusnet Outage in Birmingham, England

Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

@erindipper we've just gone with plusnet! got a decent price and good speeds :) avoided virgin but just bcos had a nightmare trying to get in touch w customer services when something went wrong - but that was for mobile

@Plusnet help My broadbands speed and reliability has been pants now for 2 months. Please sort ASAP

@Plusnet Just got off the phone with someone called Lee from your customer support and I actually...enjoyed the call? With a utilities provider? And he was really helpful? And now I'm the kind of person who tweets their broadband provider to say thank you?? I'm in shock. Thanks!

@Plusnet Are you aware that your member area on your website doesnt work?

@plusnethelp @plusnet I’ve not had a single reply to my DM or tweets, what gives? Bad service :(

@Plusnet once again let down with a home broadband move, to top it off the communication is nonexistent and have to chase for updates but never get any. Another day wasted, gone downhill since being part of @BTGroup #poorservice #joke #broadband

@MissDemeanor07 Been the best so far & we've had talktalk(OK once it was set up properly), sky(OK at first but got progressively worse), plusnet(rubbish from the start so much so they had to give us a refund) now back with bt £ only had one issue that they have sorted(was the area not us)

@Plusnet you are crap! My speed keeps dropping to nothing and then I can't reconnect. This happens every day. When you can get through to somebody on the phone you get the same old bollox. I have searched this problem and I can't believe how many people have the same issue

@Plusnet Award winning customer service, probably not an award worth winning the rest must be even worse. Still awaiting the callback promised last Wednesday. Please stop associating yourselves with Yorkshire you aren’t even good enough for Lancashire to want you

@plusnethelp Sky is offering me unlimited broadband and unlimited mobile phone & landline calls for £25.00 per month inc VAT for an 18 month contract. This is substantially cheaper than our £46+ Plusnet cost. You have great customer service, but £21 difference is v. attractive.