Plusnet

Plusnet Outage Report in Birmingham, England

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The latest reports from users having issues in Birmingham come from postal codes B33, B10, B4, B21, B8 and B23.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Birmingham, England 12/09/2025 20:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Birmingham, England

The most recent Plusnet outage reports came from the following cities: Oldbury, Dudley, Birmingham, Willenhall, Tipton, Walsall, Kingswinford and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Total Blackout
United KingdomDudley Wi-fi
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Hobbit_71 Martin Reynolds (@Hobbit_71) reported from Nether Whitacre, England

    Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • lisabar52272585 lisa barnes (@lisabar52272585) reported from Tamworth District, England

    @Plusnet Broadband down for 2 days and i work from home when is this being sorted ????

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lozenge_happy Loz (@lozenge_happy) reported

    @Plusnet @plusnethelp internet issues this morning... recorded message when put through to tech support says there are issues across the board... Can you tweet about this so your customers are aware?

  • timporteruk Tim Porter (@timporteruk) reported

    @plusnethelp guys, can I get confirmation on whether plusnet is down in the LU2 Luton area? Currently have no internet

  • wchabitus socialjustice (@wchabitus) reported

    @Plusnet is there a problem in North East London. Cannot log on to broadband in the past hour amd a half...

  • WITrearddurBay Trearddur Bay WI (@WITrearddurBay) reported

    @Gemlouwhit If any help I have Plusnet. Signal is fine but I have low usage compared to what you want x

  • JohnRanford John Ranford - #FBPPR #woke 3.5% (@JohnRanford) reported

    @WYeates @Plusnet My connection is down too. They have a standard message. I think it is a major problem. Putin is up to something.

  • Dagman_Saab John Daggett (@Dagman_Saab) reported

    @plusnethelp Your phone service is not taking calls. I've done all the checks reset etc but all my computers are stating DNS issues. Will you please advise that you are aware of the problem and when I can expect it to be fixed? #Plusnet

  • Jomega John Jamieson (@Jomega) reported

    @plusnethelp Mine's a plusnet DNS problem - set your device's adapter from auto DNS to another, like google's 8.8.8.8 / 8.8.4.4 and you'll have your internet back! I think most Plusnet routers are hardwired for their DNS so it can't be set there

  • modemfish modemfish (@modemfish) reported

    @Plusnet no customer service available for broadband!!!!

  • ChloeWa27802302 Chloe Ward (@ChloeWa27802302) reported

    @Plusnet I understand your customer services line are jammed and you're already probably trying to resolve the Internet issues. Please could you advise when are where I can see updates. Got a heck of a lot of work to do today and can't start any of it.

  • chrisperrybkk NikNak (@chrisperrybkk) reported

    @plusnethelp Getting in contact with plusnet thats a joke having been hanging on for 30 minutes to your 0800 number listening to people who think they can sing well Im sick of it...contact me soon or lose this customer.