Plusnet Outage in Birmingham, England

@Plusnet Unless you have been a customer for a longtime then you get ignored

PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

I don't check my email as much... but I just had a thought, and saw the bill from @Plusnet and now I'll likely have trouble sleeping, because the broadband stuff I thought was sorted last month seems to be sorted... but now they're overcharging me two extra line rentals...

@XMightyRed @SQRLTV @virginmedia Funnily enough - only option was sky (and their shocking customer service) or BT (who of course own Plusnet). Virgin are not available (which seems like a good thing).

@Ryan_the_BSCB @Plusnet Yes, major problems in London

@MattScratchley Yes, major problems in London, no broadband for 2 days!!! @plusnethelp @Plusnet

@plusnethelp I do hope that each and every customer leaves plusnet behind. Appaling phone attitude when you can get through, rubbish broadband reliability, non existent email or complaints process and no refund for your shite service.

@Plusnet @plusnethelp we upgraded broadband since then connection lost every night, never cust support to resolve during pandemic crisis

@Plusnet @Plusnet disgusting service. You've supposedly sorted the issue with my broadband, but it's not sorted. I've already sent you a direct message.

I have rented a flat in Cardiff since the beginning of July that I have only stayed in for 3 weeks max due to multiple lockdowns, wifi issues with @Plusnet meaning my best access to study resources are at home, and university saying we now cannot return. @BBCWatchdog #rentfornowt

@MoneyTelegraph So @plusnethelp wrongly cut off a vulnerable customer-Left her with no phn/b'band. Then rang her demanding £ (which she didn't owe) to reconnect service whilst DD been set up for yrs. Further failings, billing errors,stress - minimal gogw/insult proposed #plusnet

@plusnethelp we’ve just joined Plusnet and have had 3 days no signal now! 2 months with you and so far would not recommend! What’s going on?!