Plusnet Outage Report in Birmingham, England
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The latest reports from users having issues in Birmingham come from postal codes B33, B4, B23, B8 and B13.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Birmingham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Birmingham, England
The most recent Plusnet outage reports came from the following cities: Oldbury, Birmingham, Tipton, Walsall, Kingswinford, West Bromwich and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Total Blackout | |
| Tipton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Birmingham, England
Latest outage, problems and issue reports in Birmingham and nearby locations:
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Martin Reynolds
(@Hobbit_71) reported
from
Nether Whitacre, England
Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Oscillating Wildly
(@OscillateWWFC) reported
from
Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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lisa barnes
(@lisabar52272585) reported
from
Tamworth District, England
@Plusnet Broadband down for 2 days and i work from home when is this being sorted ????
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Coops
(@Coops19891) reported
from
West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sal Page 🎶🏊♀️📖
(@SalnPage) reported
Today : A few more boxes from the shed in the recycling. Doing boxes here too! Zumba Gold & Seated Zumba Gold & cycling there & back. Sunny & 1% rain. Call plusnet to cancel phone for The House. Bath, reading, ukulele.
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Davina Martin
(@DavinaNanaDee) reported
@OpenreachHelp Thank you. Plusnet don’t do a mini hub. I’ve had no service for over 2 days with suggested fix of next Tuesday and is an open reach hardware issue.
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Donna steward
(@Donnasteward11) reported
@Plusnet tried several times to get through via telephone but to no avail. I want to cancel my business broadband. I’ve cancelled my direct debit in the hope some one will get in touch.. still waiting!!!
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Najam khan
(@NKnajamkhan) reported
@Plusnet wait till 7th Or pay £200 if we cancel contract. We have been without internet for last 20 days. Absolutely appalling service. Regretting to be with plus net.
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athena mae valencia
(@athenamae04) reported
@Plusnet i bought a new sim card from you and received it yesterday. i cannot send text messages but i can receive them. on my settings it says “verifying” but when i click on it says there’s an error. i’m wondering if there’s any way you can help me?
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Drs Pill 💊
(@Phl60214122) reported
Hi @Plusnet . I was given a date for the engineer and advised that I was away for the two weeks.Calling me when I categorically informed you of the days I was away,then cancelling the order seems another top class customer service at its highest -NOT . 5 months waiting for fibre
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Ali Hare
(@alihare9) reported
@Plusnet we've now had an email (not acknowledging yesterday's missed appointment) but giving us a new appointment date that we're unable to do and threatning a £65 charge if the property is inaccessible. You're not off to a very good start for customer service.
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Newshot Productions 💜
(@NewshotVideo) reported
@Plusnet Desige your promise that we would have continuous wifi during the changeover, here we are without any. Really helpful for work. No voucher yet, charged for 2 months with no service, connection date moved 3 times (now on week 6) had to beg Sky to keep us on..
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Gary Phillips
(@GaryPhi18639802) reported
@MoneySavingExp I think I've found a total con being pulled by BT and Plusnet. I am plus net customer but they can't re new my contract because my exchange is closing, I have 30 days to switch to another provider or I will be automatically put on BT broadband at £35 a month, I know I can get a
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Gary king
(@gazzakingy) reported
Congratulations @Plusnet called you out for a fault in November and I find out today you didn’t bother coming back to fix it. Still charge me my normal direct debit though good on you👍