Plusnet Outage in Birmingham, England

@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

@Plusnet Why does the broadband ALWAYS fail when your office is about to close?

@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

@Plusnet internet is down in DY8. Sort it out please.

@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

@Plusnet Unless you have been a customer for a longtime then you get ignored

PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

Anyone having problems with @Plusnet disconnecting every 10 minutes if I am lucky. Sometimes less.

How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

@VodafoneUK broadband down AGAIN for the THIRD time in less than three weeks. Truly appalling 'service' - I wish I hadn't moved from the reliable service I used before with @Plusnet

@plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

Bro who ever watches the plusnet servers should actually loose their jobs my wifi keeps going down mid fights i swear its like there watching me and planning it bruh

@Plusnet any known outage in OL14? No connection have done all checks as per online guidance, no cs after 8pm, help!@plusnethelp

Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

Never had so many issues as I have with @Plusnet no connection, all went wrong over a terrible service tonight!

@Plusnet what is happening?? Service down again?!!

Worst possible isp award goes to @Plusnet

@Plusnet Hi, Curtis. That's great, thank you for the prompt response and confirmation. Just to check, if my service ended on the 17th of November, and my last bill was on the 11th of November (paid the 18th), will it just be those six days to pay for?

@Plusnet Hi there. Hope you're keeping well. I've already cancelled my service (no issues, just a higher speed provided by another provider at a new property). Just looking for some advice on if/when I should cancel my direct debit, or if it's all done on your end. Thanks!

@safina554 @Plusnet it passed bc it was from when I placed the order not the service activating and yet its a **** service so far and they wanna blame Royal Mail for their own problem of not sending a parcel with recorded delivery lol we move

@sum99__ @Plusnet their 14 day period starts from the day u take out the contract which is rly weird, most places do it when the service activates