Plusnet Outage Report in Halesowen, Dudley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Halesowen, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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            Internet (67%) 
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            Wi-fi (15%) 
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            Total Blackout (11%) 
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            E-mail (5%) 
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            Phone (2%) 
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            TV (1%) 
Live Outage Map Near Halesowen, Dudley, England
The most recent Plusnet outage reports came from the following cities: Oldbury, Birmingham, Kingswinford, West Bromwich, Stourbridge and Walsall.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | 
Community Discussion
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Plusnet Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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 Z/\K 
    (@ZHollowayy) reported 
    
        from
            Wednesfield, England Z/\K 
    (@ZHollowayy) reported 
    
        from
            Wednesfield, England@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there. 
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 Nicola Cooper 
    (@StuntKi) reported 
    
        from
            Halesowen, England Nicola Cooper 
    (@StuntKi) reported 
    
        from
            Halesowen, England@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint? 
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 Richard Doherty 
    (@TheKentishBrum) reported 
    
        from
            Birmingham, England Richard Doherty 
    (@TheKentishBrum) reported 
    
        from
            Birmingham, England@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help? 
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 Neil Fawcett 
    (@neilefawcett) reported 
    
        from
            Birmingham, England Neil Fawcett 
    (@neilefawcett) reported 
    
        from
            Birmingham, England@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread. 
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 Richard Baily 
    (@foraneasylife) reported 
    
        from
            Birmingham, England Richard Baily 
    (@foraneasylife) reported 
    
        from
            Birmingham, EnglandHow is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis 
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 Coops 
    (@Coops19891) reported 
    
        from
            West Bromwich, England Coops 
    (@Coops19891) reported 
    
        from
            West Bromwich, EnglandYeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do. 
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 Neil 
    (@Mr_neil_c) reported 
    
        from
            Dudley, England Neil 
    (@Mr_neil_c) reported 
    
        from
            Dudley, England@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible) 
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 Wendy Lloyd 
    (@wendylloyd) reported 
    
        from
            Birmingham, England Wendy Lloyd 
    (@wendylloyd) reported 
    
        from
            Birmingham, England@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again 
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 Michelle Yeomans 
    (@Mish80s) reported 
    
        from
            Birmingham, England Michelle Yeomans 
    (@Mish80s) reported 
    
        from
            Birmingham, England@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting ! 
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 Glyn Taylor-Williams 
    (@GlynTW) reported 
    
        from
            Kidderminster, England Glyn Taylor-Williams 
    (@GlynTW) reported 
    
        from
            Kidderminster, England@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband. 
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 ANDY TPA WBA 🏴 
    (@b68baggie) reported 
    
        from
            Birmingham, England ANDY TPA WBA 🏴 
    (@b68baggie) reported 
    
        from
            Birmingham, England@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband 
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 Tim K | The Once and Future Skater 
    (@shoddyknight) reported 
    
        from
            Birmingham, England Tim K | The Once and Future Skater 
    (@shoddyknight) reported 
    
        from
            Birmingham, EnglandPlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service.... 
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 Patricia 
    (@Crayzeegal01) reported 
    
        from
            Birmingham, England Patricia 
    (@Crayzeegal01) reported 
    
        from
            Birmingham, England@Plusnet Why does the broadband ALWAYS fail when your office is about to close? 
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 Patricia 
    (@Crayzeegal01) reported 
    
        from
            Birmingham, England Patricia 
    (@Crayzeegal01) reported 
    
        from
            Birmingham, England@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed? 
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 Baldy 
    (@Beer_and_Gravy) reported 
    
        from
            Dudley, England Baldy 
    (@Beer_and_Gravy) reported 
    
        from
            Dudley, England@Plusnet internet is down in DY8. Sort it out please. 
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 Blahhh 
    (@kevf12345) reported 
    
        from
            Dudley, England Blahhh 
    (@kevf12345) reported 
    
        from
            Dudley, England@Plusnet Unless you have been a customer for a longtime then you get ignored 
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 Michelle Yeomans 
    (@Mish80s) reported 
    
        from
            Birmingham, England Michelle Yeomans 
    (@Mish80s) reported 
    
        from
            Birmingham, England@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder. 
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 Oscillating Wildly 
    (@OscillateWWFC) reported 
    
        from
            Wolverhampton, England Oscillating Wildly 
    (@OscillateWWFC) reported 
    
        from
            Wolverhampton, EnglandPlusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc 
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 Neil Fawcett 
    (@neilefawcett) reported 
    
        from
            Birmingham, England Neil Fawcett 
    (@neilefawcett) reported 
    
        from
            Birmingham, England@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight. 
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 pj.innovation 
    (@InnovationPj) reported 
    
        from
            Bromsgrove, England pj.innovation 
    (@InnovationPj) reported 
    
        from
            Bromsgrove, England@Plusnet - having problems with no mobile service, is this a known problem? 
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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 John McPhie 
    (@johnmcphie) reported John McPhie 
    (@johnmcphie) reported@plusnet I urgently need broadband support and all of your phone numbers are down. Help! 
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 Jackie O'Neill 
    (@JackieO65622752) reported Jackie O'Neill 
    (@JackieO65622752) reported@Plusnet I’m getting frequent intermittent service. Be grateful for some help to sort this asap. Thanks 
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 Rediscovered Places 
    (@sabrinamaguire1) reported Rediscovered Places 
    (@sabrinamaguire1) reported@Plusnet Hi, hearing the person on the other side is impossible if the phone rings. It crackles even when switched on to dial the number. I have used the text service and followed all advice but no change. I can't request a call from the adviser as I don't have any signal at home 
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 Justin 💙 
    (@WelshPrinters) reported Justin 💙 
    (@WelshPrinters) reported@CBobblers1878 Can't go wrong with a bit of Plusnet for £27 a month? Had an external line issue, they had an engineer out to fix it within days, even compensated us without asking. Family of 5 all streaming, gaming & I work from home, it's never struggled. 
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 Michael Cunnane 
    (@MichaelCunnane) reported Michael Cunnane 
    (@MichaelCunnane) reported@Plusnet my plusnet broadband is down. Is Gloucester area ok? 
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 Isabel 
    (@isabelBike) reported Isabel 
    (@isabelBike) reported@Plusnet my broadband (in SW162JG) has been poor for months now, calls are dropping repeatedly, and there's hardly any bandwidth. Any plans to sort the problem soon? 
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 Ealing Brewing 
    (@EalingBrewing) reported Ealing Brewing 
    (@EalingBrewing) reported@Plusnet As you know, I've already called to tell you to cancel the contract. What would calling again achieve? 
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 𝙍𝙮𝙖𝙣 𝙄𝙣𝙜𝙡𝙞𝙨 © 
    (@KippaxRyan92) reported 
    
        from
            Thornton, England 𝙍𝙮𝙖𝙣 𝙄𝙣𝙜𝙡𝙞𝙨 © 
    (@KippaxRyan92) reported 
    
        from
            Thornton, EnglandIs #PlusNet broadband a part of BT? Thinking of switching as my current internet is nearly out of contract but had bad experiences with BT in the past so am at a bit of a loose end. I rely on descent internet as I stream everything via my TV. 
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 KamranAli 
    (@Kamran_Ali687) reported KamranAli 
    (@Kamran_Ali687) reportedSpoke to @Plusnet - Re: loss of network service. November 2022 (10 days) again last week (3 days) They offered £3.50 first then £7.50 for the inconvenience. When i said the inconvenience caused was worth more than the offer. I was told you can always leave @Plusnet. V. POOR 
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 Robert Hill - SupportNHS🏴🇪🇺🇬🇷🇺🇦 
    (@RobertMHill) reported Robert Hill - SupportNHS🏴🇪🇺🇬🇷🇺🇦 
    (@RobertMHill) reported@Plusnet Regular occurrence. No access to emails for 3 days now and I cannot access the webmail portal. This happens regularly they take agesvto fix it then it happens again and again. I need to change provider.