Plusnet

Plusnet Outage Report in Halesowen, Dudley, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Halesowen, Dudley, England 03/25/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halesowen, Dudley, England

The most recent Plusnet outage reports came from the following cities: Birmingham, Bilston, West Bromwich, Oldbury, Wolverhampton, Brierley Hill, Kingswinford and Wednesbury.

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City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBilston Wi-fi
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomOldbury Internet

Community Discussion

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Plusnet Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • StuntKi Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Whatthedickenzz Don (@Whatthedickenzz) reported

    @plusnethelp There’s the problem then. #openreach need to employ more engineers and the system of communication between @OpenreachHelp & @plusnet needs greatly improving. Such a poor system and blaming a third party doesn’t cut it with providing a decent customer service

  • legohead00 Faffa (@legohead00) reported

    @Plusnet broadband still not working...been nearly a week now. What’s more shocking is the customer services, failed promises of callbacks etc. Spent 3 separate occasions on the phone now, even sent a new router....still waiting for a callback!!!!!

  • CookeLouise (((Louise Cooke))) (@CookeLouise) reported

    If your #talktalk broadband goes down and the line is ok you can only progress your fault......online. There is no phone number, no actual customer service. It was easier to just switch to #plusnet . Byeee @TalkTalk

  • TaffJames7 David James (@TaffJames7) reported

    @Plusnet I am having problems with my fibre extra broadband. I've looked on the website to see if there are issues in my area but nothing showing. It's still working but slow download speeds, reset router still the same. I'm in Weymouth, Dorset

  • Peter21432329 Pete (@Peter21432329) reported

    @Plusnet Id like to extend my greatest thanks and appreciation to support & sales for bailing me out of a very difficult financial situation by managing to restore my previously deleted mailbox, I had moved to Shell under the advice of Money supermarket and that was a big mistake

  • marcussharpe Marcus Sharpe (@marcussharpe) reported

    @plusnethelp Hi. Do you offer an FTTP/Ultrafast product? I can’t seem to see one on the website. My area has just been enabled for Ultrafast and I’m already a Plusnet customer so thought I’d enquire. TIA.

  • DadRundle The Redneck (@DadRundle) reported

    @Plusnet for a telecoms company your website and after sales service is diabolical. Goes round in circles with no answer. Only want to set up a blocked number list and your website is as useful as your live chat #rankamateurs

  • _kiwifn kiwi (@_kiwifn) reported

    @Plusnet I Hate you Idiots ****

  • 1878cmj Mr CMJ (@1878cmj) reported

    @SkyHelpTeam Well to start Harry Potter ppl get fed up of it it 24hrs a day since before Xmas I think. But you just need to scan the movies to see how crap they are. The reason the prices went up is sky is loosing so much revenue from sports. Ppl are fed up with it, I will be going plusnet.

  • babycazcarol carol platt (@babycazcarol) reported

    @plusnethelp I cant keep a signal, play online games or open plusnet webpage to complain please can you explain why?