Plusnet

Plusnet Outage Report in Halesowen, Dudley, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Halesowen, Dudley, England 02/12/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Halesowen, Dudley, England

The most recent Plusnet outage reports came from the following cities: Brierley Hill, Birmingham, Kingswinford, Wednesbury, Dudley, Wolverhampton, Oldbury, Walsall and West Bromwich.

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City Problem Type Report Time
United KingdomBrierley Hill Internet
United KingdomBirmingham Internet
United KingdomKingswinford Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • Coops19891 Coops (@Coops19891) reported from West Bromwich, England

    Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • StuntKi Nicola Cooper (@StuntKi) reported from Halesowen, England

    @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • ZHollowayy Z/\K (@ZHollowayy) reported from Wednesfield, England

    @jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.

  • OscillateWWFC Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England

    Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mccoy_ml Michelle McCoy (@mccoy_ml) reported

    @Plusnet absolutely disgusting service. Out of data due to rubbish WiFi and you won’t even credit me 3 days worth til the end of this bill. Due to this you will loose 3 mobile phone sims and a broadband !!!!

  • bailes_31 whizzBang (@bailes_31) reported

    @Plusnet plusnet down in CT14 postcode

  • ChimpPowered Rocket Powered Chimp Games (@ChimpPowered) reported

    @Plusnet What's the point, you sent me a new SIM, said my cell tower was down and would be repaired by LAST Wednesday (over a week ago), and now I find the only way I can make/receive calls (as your 4g signal has BROKEN) is to select 2g or 3g only NOT LTE! Why can't we use EE towers too?

  • GeekByteUK Geekbyte (@GeekByteUK) reported

    I've been with @Plusnet for years now & tbh, it's been a damn fine service & run without issue, but once your "new customer only" deal runs out, you're scuppered like the rest. Even having mobiles with the same company does not garner you any more interest. Time to switch maybe

  • mrrberesford Richard Beresford (@mrrberesford) reported

    Keep losing broadband. Orange flashing light. Please help. Last time I had wifi problems , I had no internet for 3 months (that was when I switched to @Plusnet) @plusnethelp

  • juanarama_ John Iver (@juanarama_) reported

    Had no internet since 1pm, and was told it would be solved by 6pm. After being told it was fixed – it wasn't – I'm now being told I won't have internet until 3pm SUNDAY?? Great service @Plusnet 👍

  • GeekByteUK Geekbyte (@GeekByteUK) reported

    @Regathedragon @Plusnet Yeah I know Plusnet are BT owned, never been an issue tbh.

  • BreezePreston Preston Breezers (@BreezePreston) reported

    @Plusnet having lots of connection problems in Preston today- on and off broadband? Any advice I’m trying to study online!

  • squeakydude Luke Brightling (@squeakydude) reported

    @Plusnet Hi, I have been a customer for a while on 30 day contracts and have now seen offers with far more data. Your current offer has 30gb for £10 a month and I’m only receiving 12gb. Am I able to get the better deal or do I have to look elsewhere? Can I cancel and re signup?

  • PCornish5 P Cornish (@PCornish5) reported

    @Plusnet only just realised that for some reason neither my wife's nor my own monthly SIM plan contains the 'additional' free 2Gb data taking our monthly data from 4Gb to 6Gb. I appreciate not a big issue, but have just returned from hols when we realised!