Plusnet

Plusnet Outage Report in Bromsgrove, Worcestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Bromsgrove, Worcestershire, England 08/07/2025 23:00

August 07: Problems at Plusnet

Plusnet is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bromsgrove, Worcestershire, England

The most recent Plusnet outage reports came from the following cities: Birmingham and Droitwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • solmeister01 Neil Sollis SRB/SRH (@solmeister01) reported from Worcestershire, England

    @Plusnet why is your broadband so slow absolutely terrible

  • Scask Darren Summers (@Scask) reported from Cookhill, England

    @plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • neilefawcett Neil Fawcett (@neilefawcett) reported from Birmingham, England

    @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

  • InnovationPj pj.innovation (@InnovationPj) reported from Bromsgrove, England

    @Plusnet - having problems with no mobile service, is this a known problem?

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • ryanfaf Ryan Price (@ryanfaf) reported from Worcestershire, England

    Hey there @Plusnet my internet is down. And there is no one answering your phone.

  • kevf12345 Blahhh (@kevf12345) reported from Dudley, England

    @Plusnet Unless you have been a customer for a longtime then you get ignored

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • secretspartacus Judy Hamilton #CEV #WearAMask 😷 #EnoughIsEnough (@secretspartacus) reported

    @Plusnet Award winning customer service? I don’t think so. I’ve been waiting for two promised call backs for two days now. Nothing. Please see DMs. NOT impressed. 😡

  • bestpeachbyfar Naomi (@bestpeachbyfar) reported

    Here’s a recommendation from me: never use @Plusnet. I have spent the last 4 days on the phone to them trying to set up broadband in my new house & every time they find something else they’ve messed up which means I won’t have internet for even longer then the last time I called.

  • VeganMama1993 Ashlee Perry (@VeganMama1993) reported

    @Plusnet It’s nothing to do with speeds. I can’t use it at all! And your staff keep making out like I’m lying. Disgusting service

  • danger0usdays Theo ⎊ (@danger0usdays) reported

    @iIuvrobertsmith @Plusnet Wtf 24 days?? 😭

  • BrianRaymondBro Brian Raymond Brown (@BrianRaymondBro) reported

    @Plusnet Generally Plusnet is a good deal but over the last 4-5 days everything is painfully slow with web pages taking too long to load, what's going on and when is it going to get better?. What have you done with the speed and if there are problems why not forewarn customers?.

  • r_ashwell Rob (@r_ashwell) reported

    @Plusnet my broadband is up for renewal. Trying to contact the call centre to cancel but the number on the website doesn't work. What is the new one please

  • Delicaboy Richard Marsden (@Delicaboy) reported from Partington, England

    @360Chambers Unknown BT down, Plusnet down, 3 down for internet, thank goodness Kevin Bacon isn’t launching planes or shaving men across the network

  • VeganMama1993 Ashlee Perry (@VeganMama1993) reported

    @Plusnet absolutely shocking service from you today and 2 weeks ago. And told that even though I’m not getting the product I’m paying for that I can’t cancel my contract or get any refund. I regret ever joining plusnet.

  • Ch_Engel Christiane Engel (@Ch_Engel) reported

    @Plusnet do you have a phone number, the one stated on your website is not recognised and your service has an incident in my area

  • Burryshmee Jools W (@Burryshmee) reported

    @Plusnet Sadly, still being let down by @plusnet on this matter. Multiple promises now to sort it out and still, they haven't provided the gift card incentive they promised if I signed a new contract back in August.