Plusnet outages and service status in Bromsgrove, England

Problems in the last 24 hours in Bromsgrove, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromsgrove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bromsgrove, England

The most recent Plusnet outage reports came from the following cities: Birmingham, and Bromsgrove.

City	Problem Type	Report Time
Birmingham	Wi-fi	1 day ago
Birmingham	Internet	6 days ago
Birmingham	Internet	12 days ago
Birmingham	Internet	12 days ago
Birmingham	Internet	1 month ago
Birmingham	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Bromsgrove, England

Latest outage, problems and issue reports in Bromsgrove and nearby locations:

• 
  Glyn Taylor-Williams (@GlynTW) reported 2 minutes ago from Kidderminster, England

  @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

• 
  Dan Firkins (@firkins11) reported 4 minutes ago from Birmingham, England

  @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

• 
  Blahhh (@kevf12345) reported 4 minutes ago from Dudley, England

  @Plusnet Unless you have been a customer for a longtime then you get ignored

• 
  Michelle Yeomans (@Mish80s) reported 13 minutes ago from Birmingham, England

  @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

• 
  Neil (@Mr_neil_c) reported 23 minutes ago from Dudley, England

  @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

• 
  Michelle Yeomans (@Mish80s) reported 25 minutes ago from Birmingham, England

  @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

• 
  Richard Doherty (@TheKentishBrum) reported 32 minutes ago from Birmingham, England

  @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

• 
  Nicola Cooper (@StuntKi) reported 33 minutes ago from Halesowen, England

  @Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?

• 
  Tim K | The Once and Future Skater (@shoddyknight) reported 34 minutes ago from Birmingham, England

  PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

• 
  Patricia (@Crayzeegal01) reported 35 minutes ago from Birmingham, England

  @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

• 
  ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported 35 minutes ago from Birmingham, England

  @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

• 
  Wendy Lloyd (@wendylloyd) reported 36 minutes ago from Birmingham, England

  @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

• 
  pj.innovation (@InnovationPj) reported 39 minutes ago from Bromsgrove, England

  @Plusnet - having problems with no mobile service, is this a known problem?

• 
  Darren Summers (@Scask) reported 40 minutes ago from Cookhill, England

  @plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain

• 
  Neil Fawcett (@neilefawcett) reported 42 minutes ago from Birmingham, England

  @HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.

• 
  Neil Sollis SRB/SRH (@solmeister01) reported 44 minutes ago from Worcestershire, England

  @Plusnet why is your broadband so slow absolutely terrible

• 
  Ryan Price (@ryanfaf) reported 47 minutes ago from Worcestershire, England

  Hey there @Plusnet my internet is down. And there is no one answering your phone.

• 
  Neil Fawcett (@neilefawcett) reported 53 minutes ago from Birmingham, England

  @MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.

• 
  Baldy (@Beer_and_Gravy) reported 54 minutes ago from Dudley, England

  @Plusnet internet is down in DY8. Sort it out please.

• 
  Patricia (@Crayzeegal01) reported 58 minutes ago from Birmingham, England

  @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MachLoopWales (@MachLoopWales) reported 1 minute ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  GM Mark Howitt (@MarkHowitt) reported 2 minutes ago

  @Plusnet Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom

• 
  (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported 2 minutes ago

  Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 3 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  sussexgirl (@sussexgirl3) reported 5 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  exe | @terminate (@terminate) reported 6 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Critic No1 (@CriticNo1) reported 7 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  David McGinlay (@Quigmeister) reported 10 minutes ago

  @Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service

• 
  🇰🇪 (@MrLewisVuitton) reported 11 minutes ago

  @NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol

• 
  Bri 💙 (@OriginalBigBri) reported 19 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?