Plusnet Outage Report in Bromsgrove, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bromsgrove, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bromsgrove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Bromsgrove, Worcestershire, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Oldbury, Kingswinford, Worcester and Stourbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bromsgrove, England
Latest outage, problems and issue reports in Bromsgrove and nearby locations:
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Darren Summers
(@Scask) reported
from
Cookhill, England
@plusnet @TalkTalk you two companies are making my vulnerable sister's life a misery because of your inability to sort out her account/phone line please please please can you do something about this issue DM me if required #KeepTheMoneyPassTheBuck #cantcompain
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Blahhh
(@kevf12345) reported
from
Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
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Richard Doherty
(@TheKentishBrum) reported
from
Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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ANDY TPA WBA 🏴
(@b68baggie) reported
from
Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Nicola Cooper
(@StuntKi) reported
from
Halesowen, England
@Plusnet I joined BRSK on 18th July 2025 and was told by BRSK that Plusnet would be cut off on 19th July and I would then be sent my final bill from Plusnet. Plusnet then sent me a bill for another month for a service which I am not using. How do I make a complaint?
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Ryan Price
(@ryanfaf) reported
from
Worcestershire, England
Hey there @Plusnet my internet is down. And there is no one answering your phone.
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Baldy
(@Beer_and_Gravy) reported
from
Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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Neil
(@Mr_neil_c) reported
from
Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Michelle Yeomans
(@Mish80s) reported
from
Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Richard Baily
(@foraneasylife) reported
from
Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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Patricia
(@Crayzeegal01) reported
from
Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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pj.innovation
(@InnovationPj) reported
from
Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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Glyn Taylor-Williams
(@GlynTW) reported
from
Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Wendy Lloyd
(@wendylloyd) reported
from
Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Neil Sollis SRB/SRH
(@solmeister01) reported
from
Worcestershire, England
@Plusnet why is your broadband so slow absolutely terrible
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Neil Fawcett
(@neilefawcett) reported
from
Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Tim K | The Once and Future Skater
(@shoddyknight) reported
from
Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alison 🌈 ❄🇪🇺 ⚫
(@AliceMerray) reported
@Plusnet Hi. My Internet is not working and no sign yet of (already delayed) upgrade to Unlimited Fibre Extra, promised for 16th and then for today. Please help.
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taijipaul
(@taijipaul) reported
Hi 52 days no phone line no broadband now Plusnet tell me I will be updated on the 5th jan 23 and now Plusnet put the phone down on me and refused to talk to me what a shambles this is I am now going to speak with ombudsman
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east coast haar
(@corkifephotogr1) reported
Without doubt @Plusnet are the worst customer service ever. Cancelled contract and they have created an “order” to prevent a new supplier taking over. Utter horrible customer service. @WhichUK as a member any advice
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Holly 🪩🫶🏻
(@forever_winter3) reported
@Plusnet grandparents have had no WiFi for 4 days now! They have spoken to you and all you did was send a new router out which isn’t the problem. Still flashing orange, neighbours having same problem. Ta21 area
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Andrew Graham Knight
(@AndyGKnight) reported
@Plusnet Due to have phone number changed today after new line was out in yesterday. Not been done yet what’s the problem?
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Mark Simpson
(@marksimpson82) reported
Good support from @Plusnet today -- ~10s wait on the phone then immediate fix to billing issues Also had great support from @fireangelsafety a month or so back when they sent out a replacement for a glitchy smoke alarm, also had zero wait on the phone
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Holden
(@HoldenMadickie) reported
@Plusnet more than a month into a failed order I seem to be being started off again with a 10-12 day ETA, so cheers you colossal ****-ups.
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Amy Fowler
(@lameyxx) reported
Anyone else’s plusnet internet not working? I thought it was cause it was cold so I put the heating on and it’s still not working. Turned the router off and on again cause that’s what the website told me to do. :( I don’t get good signal at home, it’s like it knew
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Darbin
(@Darbin91772788) reported
@Plusnet I was promised a phone call by customer services at 3pm. Still waiting....
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John Owen
(@johnoworcs) reported
Waiting for @Plusnet to complete internet switch. Was told 16/12 at 13.55 on 19/12 told me phone was done and broadband by midnight. Nothing has happened, account says being processed and phones never answered. Committed to poor service.