Plusnet

Plusnet Outage Report in Cookhill, Worcestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cookhill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cookhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cookhill, Worcestershire, England 12/10/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cookhill, Worcestershire, England

The most recent Plusnet outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cookhill, England

Latest outage, problems and issue reports in Cookhill and nearby locations:

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • shoddyknight Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England

    PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....

  • foraneasylife Richard Baily (@foraneasylife) reported from Birmingham, England

    How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis

  • solmeister01 Neil Sollis SRB/SRH (@solmeister01) reported from Worcestershire, England

    @Plusnet why is your broadband so slow absolutely terrible

  • b68baggie ANDY TPA WBA 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@b68baggie) reported from Birmingham, England

    @Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband

  • firkins11 Dan Firkins (@firkins11) reported from Birmingham, England

    @plusnethelp @Plusnet sort your shit broadband out, how am I only getting 5mps download speed when promised 30mps+, disconnect multiple times from Xbox love when playing

  • wendylloyd Wendy Lloyd (@wendylloyd) reported from Birmingham, England

    @Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again

  • TheKentishBrum Richard Doherty (@TheKentishBrum) reported from Birmingham, England

    @Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?

  • Mish80s Michelle Yeomans (@Mish80s) reported from Birmingham, England

    @Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    well, huge kudos to @Plusnet who picked this tweet up, ran some tests, discovered a wiring issue, called me and have booked an engineer's visit. I'm impressed! (Just one thing, Plusnet: please don't ask customers to give you their password over the phone.)

  • old_scrotum The Duke Of Essex (@old_scrotum) reported

    @AussieSimon @Plusnet Same for me. They switched it a day early too. And their "award winning customer services" couldn't give a tinkers cuss either.

  • bromleyj Jonathan Bromley (@bromleyj) reported

    @katebevan @Crundwell @Plusnet I get this too, on my otherwise excellent and reliable PN 80/20 service. But of course the bit that's dropping out isn't PN at all - it's BT Openreach's exchange-to-cabinet-to-home stuff. I suspect you'd get exactly the same with any other provider using the same BTOR last-mile.

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    Bloody @Plusnet internet connection has gone down again 🙄

  • old_scrotum The Duke Of Essex (@old_scrotum) reported

    @Plusnet You would have thought that before switching me from my old supplier (a day early) that you could have delivered your router to me wouldn't you? Basic stuff really. Now no broadband at all and wish I hadn't bothered. "Award winning customer service" are useless too.

  • Crundwell David 🇺🇦 Crundwell (@Crundwell) reported

    @katebevan @Plusnet "Great value broadband, award-winning customer service..." Says so on their Twitter account, must be true!

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    @ProbablyADick @Crundwell @Plusnet It's an irritation rather than an active problem for me, but it's an increasing irritant

  • LouiseArm37 Louise Armitage (@LouiseArm37) reported

    @Plusnet Please respond to my twitter message or email. We signed up for the customer service but not seen it working yet. Thanks

  • Campaign_me Karolina Throssell (karolina@iden.global) (@Campaign_me) reported

    @carmel222 @Plusnet I have a separate dongle I ended up buying just so I have uninterrupted service when I try to work. My husband has been frequently telling them that the service is so intermittent. I'll be glad when the contract is up so we can cancel.

  • JGAitken John Aitken (@JGAitken) reported

    @BTSopenreach Four weeks without Internet fibre broadband! Dig work council permit obtained by Openreach. Permit dates come and gone with not a sign of an Openreach worker. Complaint to Openreach today. Complaint closed by Openreach within an hour! Go back Plusnet! Disgraceful!